- Microsoft Dynamics 365 CRM is an industry-leading business solution that drives sales productivity, customer service, field service, projects and marketing effectiveness through social insights, business intelligence, and campaign management.
- Microsoft Dynamics is web & mobile ready. It eliminates redundancies, reduces costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Microsoft Dynamics delivers tangible quick ROI through marketing automation, customer service and sales force automation.
Our Focus Areas
Dynamics CRM offers extensive functionality in the following functional areas
Sales Management (Lead to Account Lifecycle, Configurable Workflows, Sales Performance and more). Customer Service (Omni-Channel Management, Agent Enablement, Case Management, Self Service, Knowledge Base and more). Field Service (Contracts Management, Optimized Scheduling, Inventory Management, Productivity, Communication and more). Project Automation (Run an end-to-end project based business including project planning, resource scheduling, time & expenses, service analytics and more). Marketing (Campaign Orchestration, Adobe Integration & More). Customer Insights.
Embedded technical features at a high level
Editable grid. Universal Search function. State-of-the-art mobility. Full integration with ERP and SharePoint. Scalable and affordable. Integration with LinkedIn Sales Navigator.
Make smarter decisions Today
Customers work with us to invest small and build a proof-of-concept (POC) before taking the plunge into a major investment. We will work with you to define the goals & metrics for the POC to help achieve your end goal.
POC is risk-free & protects your project investment.