Manage deviations, CAPAs, investigations, inspections, approvals, and quality processes directly within Microsoft Dynamics 365 with iQM.

Integrated Quality Management (iQM)

Built for Microsoft Dynamics 365

Manage quality events, deviations, CAPAs, inspections, and approvals directly within Microsoft Dynamics 365.

• Controlled quality processes
• Audit-ready documentation
• ERP-native workflows

Built for organizations where quality drives every release.

• Quality Teams
• Regulated Manufacturers
• GMP Operations
• CAPA & Compliance Teams
• Multi-Site Operations
• Dynamics 365 Environments

Quality that keeps operations moving.

When quality becomes part of everyday operations, teams can resolve issues faster, maintain control, and keep production and release processes moving.

Resolve Quality Issues Faster

Capture deviations, complaints, and quality events as they happen and move them through structured investigation and resolution.

Turn Findings into Corrective Action

Connect investigations with CAPAs, assignments, approvals, and verification so corrective actions move through to closure.

Keep Quality Connected to Production

Bring inspections, quality checks, deviations, and approvals into the operational processes where quality decisions are made.

Be Ready for Every Inspection

Maintain complete quality records, approvals, findings, signatures, and history so information is organized when auditors or inspectors arrive.

Gain Complete Quality Visibility

See open issues, investigations, CAPAs, inspections, approvals, and quality status without chasing information across disconnected systems.

Improve Quality Across Operations

Use consistent quality processes across products, teams, sites, and facilities while maintaining centralized visibility.

Why Quality Organizations Choose XcelPros

We combine manufacturing and quality expertise, Microsoft Dynamics 365 experience, and purpose-built solutions to help organizations strengthen quality operations with less complexity and risk.

• Manufacturing & Quality Expertise
• Microsoft Dynamics 365 Expertise
• Purpose-Built for Quality Operations
• Proven Delivery Approach
• Connected Product Ecosystem
• Talk to an iQM Expert

Turn quality into action. Keep operations moving.

When quality processes are connected to everyday operations, teams can resolve issues sooner, maintain stronger control, and spend less time chasing records, approvals, and corrective actions.

• Resolve Issues Faster
• Drive CAPAs to Closure
• Be Inspection-Ready Every Day
• Connect Quality with Operations
• Gain Complete Quality Visibility
• Improve Quality Across Sites

Continue Exploring

Explore the industries, solutions, and expertise that support connected quality operations.

Pharmaceutical Manufacturing

Food & Beverage

Industry Solutions

FAQ

What is iQM?

iQM is XcelPros’ Integrated Quality Management solution for managing deviations, CAPAs, inspections, audits, approvals, and other quality processes within Microsoft Dynamics 365.

How does iQM work with Microsoft Dynamics 365?

iQM extends Dynamics 365 with quality management capabilities that remain connected to the ERP environment, helping teams manage quality alongside operational and production processes.

What quality processes can iQM support?

iQM supports processes including deviations, investigations, root cause analysis, CAPAs, inspections, audits, findings, approvals, electronic signatures, and quality records.

Can iQM help manage CAPAs?

Yes. Teams can manage corrective and preventive actions from identification and assignment through implementation, verification, approval, and closure.

Does iQM support inspections and audits?

Yes. iQM helps teams plan, conduct, document, and maintain records for quality inspections and audits, including findings, approvals, signatures, and history.

Can iQM support regulated manufacturing environments?

Yes. iQM is designed for organizations that require controlled, traceable, and documented quality processes across regulated manufacturing operations.

Can iQM be used across multiple facilities?

Yes. Organizations can standardize quality processes across sites while maintaining centralized visibility into quality activity, status, and records.

How does iQM connect with other XcelPros products?

iQM can work alongside iPM, iBR, iSM, and other XcelPros solutions to connect quality with production execution, batch records, controlled procedures, and broader operational workflows.

Explore practical guidance on quality management, CAPA, compliance, inspections, and connected manufacturing operations.