Quality management Dynamics 365: Quality decisions on the record, where the work happens.
Manage deviations, CAPAs, quality orders and testing inside Microsoft Dynamics 365, linked to the batches, SOPs and production orders they affect. Available for Dynamics 365 Finance and Supply Chain Management and for Business Central.
- Deviation and CAPA workflows
- Risk and impact assessment
- Batch disposition
- Also for Business Central
- Runs on
- Dynamics 365 Finance and Supply Chain Management, Dynamics 365 Business Central
- Built for
- Pharmaceutical, Chemical, Food & Beverage, Manufacturing, Distribution
- Key records
- Deviation and CAPA workflows · Risk and impact assessment · Batch disposition · Also for Business Central
Is this you?
CAPAs close, but the same deviation comes back.
Investigators rebuild batch history by hand.
An audit means days of pulling evidence together.
Quality decisions on the record, where the work happens.
From event to evidence
- 01Deviations
Record each deviation with its header, the SOP involved, details, immediate action taken, and a risk and impact assessment, then submit, approve or reject it.
- 02CAPA
Open, submit, approve and close CAPAs linked to the deviation that raised them, with a full CAPA log.
- 03Testing and quality orders
Quality orders, tests, test instruments, item sampling and quarantine orders on the same records as production.
- 04Risk and sample management
A risk register scored by severity, occurrence and detection, plus sampling plans, pulled samples and retained samples, each linked to the batch and quality order.
iQM inside Dynamics 365
7 screens your team would actually use.
Standard Dynamics 365 layout, with iQM adding the records, workflow and sign-off.
Risk priority scoring and a 6M root cause analysis on a live deviation, with affected batches held
Illustrative screens with demo data · Standard Dynamics 365 layout
QUALITY PERFORMANCE
What to measure.
Illustrative improvement targets. Actual results will vary
Questions, answered
Questions about iQM.
Real questions from buying committees, answered plainly.
Will this work with the Dynamics 365 we already run?
Yes. Our products are built for Dynamics 365 Finance and Supply Chain Management, so quality, batch and SOP records sit next to finance, production and inventory. iQM is also available for Dynamics 365 Business Central.
How do you handle validation?
Validation plans, scripts and evidence are part of every regulated engagement, assembled as we build, not after.
Who supports us after go-live?
The same team. Application management, release testing and continuous improvement.
What is rapid implementation?
A fixed scope, team and timeline, with processes preconfigured for your industry and XcelPros products included where they fit.
Do we have to license all five products?
No. Each product is licensed separately. Most teams start with one and add more.
Is this only for pharma?
No. We work with pharmaceutical, chemical, food & beverage, manufacturing and distribution companies.
Are you a Microsoft partner?
Yes. XcelPros is a Microsoft Dynamics 365 partner, and our products run inside Dynamics 365.
Can we run iQM on Business Central?
Yes. iQM is available for Dynamics 365 Business Central as well as Finance and Supply Chain Management. Ask us which fits your size and requirements.
Do we need a separate quality system?
No. iQM runs inside Dynamics 365, so quality events use the same items, batches and users as the rest of your operations.
How does iQM handle CAPAs?
Each CAPA links back to the deviation that raised it and moves through open, submitted, approved and closed, with every step logged.
Does iQM work with Business Central?
Yes. iQM is available for Dynamics 365 Business Central as well as Finance and Supply Chain Management, so a smaller team can start on Business Central and keep the same quality records.
Can XcelPros support validation?
Yes. Validation support for environments with strict compliance needs is part of how we implement iQM.
Get started
Tell us what you need.
Dynamics 365 consulting, full or Rapid implementation, and support from one team.