ERP

how to choose the right erp system

Choosing the Right ERP System for Increasing Business Outcomes

Choosing the Right ERP System for Increasing Business Outcomes 700 500 Xcelpros Team

Introduction

While demand for an effective ERP system is the highest in the manufacturing industry, more and more companies are leveraging the right ERP software to increase collaboration and streamline operations. Here’s an overview of how helpful a modern ERP software can be.

Choosing the Right ERP System for Increasing Business Outcomes

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ERP competitive advantage

Rethinking your ERP strategy for gaining a competitive advantage

Rethinking your ERP strategy for gaining a competitive advantage 700 500 Xcelpros Team

At a Glance

  • Investing in an effective ERP solution today is essential for the smooth operation of any business.
  • A prediction by Statista estimates the global ERP market to grow to $28.8 billion by 2022 growing with a CAGR of 8%. cv
  • Your ERP system manages various aspects of your business like materials, inventory, sales, distribution, and even your accounts, making it essential to focus on a smooth transition from legacy systems to the cloud.
  • As there is so much sensitive data hosted on the cloud, the transition from on-premise systems to the cloud should be done carefully, taking several factors into consideration. Steps taken to ensure a smooth transition can range from prioritizing applications to the geographical constraints and regulations put on data sharing.
  • According to a prediction by Dell, companies that invest in big data, cloud, mobility, and security tend to see a 53% revenue growth as compared to their competitors.

Investing in a good ERP system is the biggest responsibility for any company. Choosing the right ERP system is not only a huge financial responsibility but as large companies like Oracle and SAP announced plans to phase out support for the older versions of their ERP software, business executives everywhere are forced to rethink their own ERP strategies.

What today’s companies need instead of just a flexible system is one paired with rapid responsiveness to customer needs and which can lead to increased business opportunities. The next generation of ERP implementation strategies is likely to have a smaller core of critical business processes and easily manageable connections for industry data that lives on the cloud including third-party solutions.

According to Statista, the overall ERP market is expected to grow to $28.8 billion by 2022 depicting a compound annual growth rate of 8%. Companies are rapidly moving from legacy systems to the cloud to reap its benefits. In fact, a recent report by SelectHub showed that the global cloud market is expected to reach $411 billion by 2020.

ERP in Core Operations Management

An ERP software manages essential information for different departments of a company. They provide software assistance in most areas like –

  • Materials and Inventory: Managing stock levels, material requirements, and vendor requirements.
  • Manufacturing and Assembling: Helping in planning, scheduling, and forecasting production and material requirements.

Figure: 1Must-Have ERP Modules

Must have ERP Modules

  • Sales and Distribution: Ensuring real-time data tracking for increased visibility on customer orders and distribution requirements.
  • Accounting: Managing essential back-office processes, tracking all transactions, and supporting financial reporting.

Most companies need stable and multitask-capable systems to work on to meet the needs of their customers at a faster pace to stay at par with the competition. The only real solution is to adopt a legacy system replacement strategy using flexible microservices which can offer a competitive advantage.

Enterprise Resource Planning – On-premise and cloud

Currently, most ERP systems run on either on-premise or private clouds. According to a report by Panorama in 2018, 15% of companies use on-premise ERP solutions, 64% of companies use SaaS whereas 21% use cloud-based ERP solutions. On the other hand, in the year 2017, 67% of companies used on-premise ERP solutions, 6% used cloud and 27% used SaaS.

Figure: 2On-premise vs Cloud

On-Primise Vs Cloud ERP

The rapid increase in cloud solutions adoption shows that companies are slowly becoming comfortable with moving to the cloud and working on cloud-hosted systems. Cloud computing makes it much easier for vendors to deploy rapidly changing technologies using the internet of things (IoT), artificial learning, machine learning, and data analytics to keep their systems updated. This is the paramount reason for the cloud to dominate in the future. As and when this happens, the cloud will not only provide you efficiency and deliver valuable insights but will also enhance predictability.

This is not an overnight change because customers and users take time to mature and invest in current systems, the change is yet inevitable.

Steps to take before embarking on ERP modernizing journey

Moving to the cloud is a big step which means certain things should be done very carefully –

  • Prioritizing applications – Separating applications that help in business expansion and staying on par with the competition is essential. Applications like email, messaging, calendars, and other Office-supported apps are lower priorities compared to other business-critical software. Companies can make do without these less important apps for short periods. This helps in gaining a clearer understanding of which apps should immediately be moved to the cloud and which ones can wait.
  • Workload levels and demand levels – As many see the cloud as a solution for applications with major shifts in demand, public clouds offer increased server support when required. Running workloads with rapidly changing demand on the cloud increases efficiency and increase the financial support offered.
  • Importance of customization – When considering a shift to the cloud, workloads which require customer architecture require customization if performance is heavily dependent on a specific configuration. In cases where your internal organization has limited features and configuration capabilities, the cloud helps by increasing flexibility and provides resources necessary to identify workloads for optimal conditions.
  • Geographical and regulatory variables involved – Regulations can complicate your data framework immensely. Hybrid architectures help you successfully host your sensitive data and alleviate these challenges. Understanding these hurdles beforehand can save a lot of time and money. The regulatory requirements in different geographical areas also play a key role in moving data to the cloud. The broad presence of the cloud gives you the redundancy, content delivery network (CDN) capabilities and supports customers at any location that they access the data from without any additional costs. This also helps you by easing the complexity of operating geographically dispersed on your own.
  • Security threats – Security is a focus point for both private cloud providers and ERP software. Cloud providers operate at a larger scale, with increased security experts on staff and more experience protecting tenant data from new threats. When transitioning to the cloud, conducting a thorough assessment of both existing vulnerabilities and potential risks associated with service provider facilities before making your decision is extremely essential.

Better performance with modern ERP systems

Following the steps above can help companies go on to transition from their on-premise software to the cloud. They can effectively plan to modernize their ERP and transform their organizations. The experience of leaders who have been a part of such a transition shows that effort leads to significant gains including better and more secure access to data and increasingly efficient use of resources at reduced operational costs.

One particular benefit was seen by an industrial company with operations spread across the globe. They aimed to reduce operational costs by improving performance. They planned to do this by effectively managing their financial transactions. The easiest solution to this was to improve the connections between their ERP systems and the data being circulated both internally as well as externally. This in turn improved decision-making using automated data flows reducing the time that the company spent in gathering data and boosting the company’s financial intelligence.

Key Takeaways

No transformation of such a large scale can be easy or convenient. It’s not wrong to fear these kinds of transitions but it’s essential for companies to step up and take control so they can reduce their operational costs, increase connectivity and host sensitive data on more secure platforms. Moving data from on-premise software to the cloud can be made easy by answering the questions about the scope and nature of the upgrade. Adhering to a few simple and practical guidelines can also make this process simpler. Once this transition takes place, executives can manage the risks of modernizing their ERP solutions to gain a competitive edge in the market.

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5 Key Reasons Why Distributors Should Invest in a Robust ERP

5 Key Reasons Why You Need ERP Software in Distribution

5 Key Reasons Why You Need ERP Software in Distribution 700 500 Xcelpros Team

At a Glance

  • As a distributor, your investments can be severely impacted due to operational or management issues with your transportation system; The day-to-day operations of most wholesale distribution companies can take advantage of optimized systems to avoid inventory stock-outs, transportation bottlenecks, and more.
  • Most operational problems can either be resolved quickly or avoided altogether with ERP software designed for distribution companies.
  • Today, more and more supply chain distribution and transportation companies looking for an advantage are investing wisely in ERP software.

Distribution management, supply chain and logistics planning can be few of the most challenging areas for any wholesale distribution company. If not properly monitored, common occurrences of events like rapidly increasing volumes of new information, varying timelines, and unplanned scheduling issues can become large challenges to overcome. This goes for unforeseen factors that can’t be planned for as well, like breakdowns, natural disasters, and unexpected disruptions to transportation channels. To minimize the impact of these scenarios and more, distribution companies can choose to leverage smart business management software platforms such as ERPs. These solutions designed specifically for distribution companies focus on simplifying operations and shortening the cash cycle with robust out-of-the-box and customizable solutions.

For years, distribution companies have been on the short end of the stick when it comes to implementing IT infrastructure capable enough to support their unique needs and requirements. While a quick search might indicate a majority of wholesale distribution companies operating on a similar model, a more in-depth investigation would highlight numerous differences and intricacies. An effective wholesale distribution ERP software can recognize specific requirements and provide solutions to address them based on the scale, geography, and operating model of a specific organization. This all points to ERP being essential for distribution channel management, boosting overall operational efficiency, and reducing costs.

Below are 5 more important reasons why the right ERP is a must-have for organizations looking to boost distribution and transportation networks

1.Increased agility With today’s market more dynamic than ever before, end-users are not only more aware of what they want but are able to access a growing number of options. This change in behavior requires manufacturers and wholesale distributors alike to rethink their approach. With the right ERP solution in place, both sales and distribution pipelines become much more dynamic, allowing distribution companies to communicate changes in requirements in real-time to simplify the order-to-shipment process.

2.Enhanced Data Management For any distribution company, managing inventory inflow and outflow is an enormous task, susceptible to repetition, recurrence, and multiple errors. This can be avoided by implementing a comprehensive ERP platform to automate data entry and facilitate high-end data and insight generation. The right ERP software in distribution offers significantly enhanced visibility and complete transparency for information being managed in a distribution network.

Figure: 1Why Do Distribution Companies Need ERP

Why Do Distribution Companies Need ERP

3.Efficient Inventory Management Properly managing today’s distribution operations includes actively monitoring supply chains, logistics, and inventory, which, when not managed effectively, can produce a significantly lower ROI. This is where ERP software for a distribution company can make a huge difference with things like built-in automation to track multiple items, real-time monitoring of goods to avoid stock-outs, and improved communication between stakeholders.

4.Streamlined Supply Chain Management To avoid disruptions in supply chains, companies need to take proactive measures to streamline operations and minimize the impacts of any global phenomenon that can potentially disrupt the supply network. An ERP software in a distribution company helps ensure a steady flow of goods, fortified communication amongst stakeholders, and complete visibility of the supply chain.

5.Improved Customer Relationships Today’s wholesale distributors are expected to anticipate their end user’s needs as market demands rapidly change. This helps organizations stay ahead of their competition, and able to respond quickly to their customer’s dynamic requirements. The strengthening of these customer relationships leads to an improved cash cycle, which further helps to avoid overstock. This leads to other, more conventional industries looking to improve customer retention with the right ERP.

Final Thoughts

Modern ERP software in distribution has evolved into complete end-to-end platforms designed to promote growth and improve both suppliers’ and distributors’ ability to do business under quickly changing conditions. Especially today, implementing the correct solution has become much more affordable, offering significantly improved response times, increased efficiency, and stronger customer relationships.

Key Takeaways

  • Choosing the right ERP for distribution is more crucial than ever in making your supply chain and distribution network highly dynamic, leaving your business in a much better position to respond to rapidly-changing market demands.
  • The main focus of ERP isn’t just operations management but also improving supply chain and strengthening customer relations.
  • Overall, sales and distribution cycles become much more profitable when the right ERP solution is in place.

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Importance of Robust ERP in Sustaining Manufacturing

Importance of Robust ERP in Sustainable Manufacturing

Importance of Robust ERP in Sustainable Manufacturing 700 500 Xcelpros Team

At a Glance

  • ERP has been critical to the manufacturing sector, from business strategies to meeting increased demand for specific products.
  • While the manufacturing industry has long been reliant on ERP systems for effective business operations, recent events have highlighted their importance.
  • Experts are looking at comprehensive ERP products that can help them meet rising demand and elevate their business platforms for success in the future.

If the manufacturing industry had to describe 2020 in one word, most might go with ‘unprecedented’. Things like disruptions to Supply Chains, wildly fluctuating changes in demand, and shortages of materials have led to a state of disarray for organizations of every size. These organizations are looking to maneuver efficiently through these challenges and meet changing demands while remaining in compliance. This means that manufacturers’ top management bodies weigh options to reshuffle their business processes and strategies to accommodate sudden changes.

Going forward, businesses will need to change their production plan from top to bottom as the demand for certain goods like automotive, non-essential goods, and construction materials have gone down. In contrast, things like chemicals, ventilators, sanitizers, hygiene products, PPE, and various pharmaceutical raw materials have dramatically increased. This shift in demand calls for realignment and systematic operational implementation of business processes with a fortified ERP system.

53%

of the manufacturing industry expect COVID-19 to impact operations.

Source: National Association of Manufacturing (NAM)

Shown below are some of the biggest concerns the manufacturing industry has at the height of the Covid-19 pandemic:

  • Disruption of supply chains due to travel restrictions
  • Low or no availability of raw material
  • Skeleton crews on the production floor owing to the fear of exposure to the virus
  • Loss of revenue due to stalled production all over the world
  • Realignment of the workforce to accommodate working from home
  • Rapid change in demand patterns for certain consumer goods
  • Downward or backward fiscal growth.

The future sustainability of organizations of all sizes in the manufacturing sector will depend on current investment in tools, software, and systems to streamline, realign, and effectively manage business and production operations. Sustainable manufacturing practices can surely help companies boost their profits.

Figure: 1Challenges Faced by The Manufacturing Industry Due to Covid-19

Challenges Faced by Manufacturing Industry Due to Covid-19 Pandemic

The resulting wake of Covid-19 has compelled decision-makers from businesses in the manufacturing sector to reevaluate their business processes and automation to deal with supply chain bottlenecks effectively. This is where the implementation of an effective ERP system comes into play.

Listed below are just a few key strategic ways that a comprehensive ERP system like Microsoft Dynamics 365 for Supply Chain and Finance can help fortify the end-to-end manufacturing life cycle for companies in this industry.

1.Addressing Bottlenecks in the Supply Chain ERP systems have proven essential to optimizing the supply chain and providing top-to-bottom visibility of production cycles to avoid situations like stock-outs, inventory glitches, and logistical issues. Enterprise Resource Planning tools have become highly critical to businesses as global supply chains are disrupted. ERP systems help mitigate damages by overhauling the demand-to-supply strategy and optimizing the supply chain accordingly. ERP systems are also highly crucial in collating and classifying production data for complete visibility to workers on the shop floor and beyond.

2.Boosting Automation to Compensate for Skeletal Workforce Thanks to restrictions still in place, many factories continue to operate at 50% workforce or even less to maintain social distancing to mitigate exposure risks. This means that more manual operations are becoming automated, requiring planning, changes in hardware and software, training, and proper deployment of automation protocols. This can all be managed with the help of a robust ERP system.

3.Managing Change in Demand Since the pandemic, there has been a swing in need for certain commodities, such as automobiles, sanitizers, hygiene products, and ventilators. These rapid changes in the market require an ERP system that helps streamline raw material purchases, billing cycles, payroll solutions, last-minute logistical changes, generating a bill of material, and much more.

Boosting Manufacturing with Microsoft Dynamics 365

Comprehensive platforms like Microsoft Dynamics 365 Finance or Supply Chain help Improve efficiency and productivity for businesses in the manufacturing industry. The systematic tools assist with planning, logistical management, change analysis, data collation, capacity requirement management, and responding to rapidly changing needs.

Figure: 2Boosting Manufacturing with Microsoft Dynamics 365 ERP System During Covid-19

Boosting Manufacturing with Microsoft Dynamics 365 ERP System during Covid-19

Key Takeaways

The numerous changes that developed since the onset of Covid-19 have created significant setbacks for any business in the manufacturing industry; Savvy organizations that can use the right ERP software while investing in intelligent solutions will be in the best position for growth when this is all over. Here are some final points to remember when you think of ERP in the manufacturing industry.

  • The top executives and decision-makers in the manufacturing sector need to invest in smart manufacturing ERP software solutions to combat the changing demand and supply patterns.
  • Analyzing global and local goods and commodities requirements will be essential for running a manufacturing plant.
  • Manufacturers need to rethink their supply chain and inventory management strategies and implement proven and systematic resource planning tools.

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ERP in developing the operational efficiencies in Pharma

Impact of ERP Software in Boosting Operational Efficiencies for Pharma

Impact of ERP Software in Boosting Operational Efficiencies for Pharma 700 500 Xcelpros Team

Introduction

Increased efficiency is an ongoing goal for any organization looking to stay ahead in today’s market, especially those in the Pharmaceutical industry. There’s often a lot of focus placed on things like increasing productivity, lowering operating costs, enhancing operational efficiency and improving product-based profitability, to name a few.

On top of that, pharmaceutical organizations need to devote a considerable amount of time towards operational planning, drug commercialization, go-to-market strategy and more.

While today’s best-in-class companies conduct these operations using automated tools, smaller pharma and biotech companies end up handling these operations with manual processes. Especially for these companies, a modern Enterprise Resource Planning(ERP) system that can handle end-to-end business processes and be used to collect, track, manage, and distribute critical information across all departments is invaluable.

A few high-level benefits of a modern ERP System include the ability to

  • Standardize business processes and enable automation across different departments.
  • Monitor business processes across departments to accelerate operations.
  • Allow visibility and transparency by data sharing.
  • Establish strong collaboration across multiple departments.
  • Provide a multitude of flexibility and customization options to meet specific business requirements.

Modern ERP systems

Today’s ERP systems have evolved into powerful, agile platforms designed to integrate core and incremental business functions into one unified system. These modern ERP applications automate the flow of real-time information across departments, allowing easier collaboration and actionable insights to help drive important business decisions.

Based on experience, here are some of the differences seen in higher-end ERPs.

ERP SYSTEM ORACLE SAP MICROSOFT
ATTRIBUTE      
COLLABORATION MEDIUM MEDIUM HIGH
LOW CODE INTEGRATION MEDIUM MEDIUM HIGH
USER ADOPTION MEDIUM LOW HIGH
UPGRADE COSTS HIGH HIGH LOW-MEDIUM
CHANGE MANAGEMENT MEDIUM MEDIUM MEDIUM
ENHANCEMENT COSTS MEDIUM HIGH MEDIUM
EASE OF INTEGRATION LOW LOW MEDIUM
SCALABILITY TO BUSINESS GROWTH HIGH HIGH HIGH

Different Types of ERP Deployment

01. Cloud

A cloud-based solution delivered over the internet using Software as a Service (SaaS).

Benefits

  • No upfront cost for hardware and software
  • Remote access to critical business applications
  • The cloud vendor manages costs related to updating and upgrading.
  • Datacenter takes care of IT support services.
  • The company server is secured against the threat as the data is stored in the cloud.
  • Cloud services are scalable and can be consumed as per the requirement of the business.

02. On-Premise

The ERP system is installed locally in the client environment, and data is stored on internal servers.

Benefits

  • More customization options are available and with greater ability.
  • The organization holds control over the implementation process.
  • Data security control remains in the hands of the organization.

03. Hybrid

Splitting ERP functions between on-premise systems and the cloud server to receive the best outputs.

Benefits

  • Increased flexibility allows loose coupling among modules.
  • An intermediate cost between cloud and on-premise solutions.
  • Lesser training expenditure involved compared to cloud ERP.

93%

percent of organizations apply cloud-based software or system architecture. Also, the application of hybrid cloud systems has escalated from 19% to 57% in 2017, a three times rise in a year.

Source: Mcafee

The role of ERP in the Pharmaceutical industry

At present, the pharmaceutical industry faces numerous business challenges including

  • Major healthcare reforms
  • Rigorous regulatory requirements
  • Incalculable market trends
  • A discerning and demanding customer base
  • Increasing global competition
  • Lower drug prices demanded by consumers

The growing consumer demand for superior-quality healthcare products at compelling costs and the competitive market makes it essential for pharmaceutical companies to streamline operations, reduce cost, and maximize efficiency.

From planning and purchasing to things like inventory, supply chain management, sales, marketing, and human resources, a modern ERP technology solution can enhance operational transparency with better collaboration across all departments.

Why do companies choose ERP?

When current systems become the reason for slowed business growth most companies start looking for other options. Some companies just want to positively change the way they function and switching to an agile ERP system can help trigger a major change.

Some additional reasons a company may choose to implement an ERP solution include

  • Improving business performance
  • Making employee jobs easier
  • Satisfying regulatory compliance
  • Improving system integration

Reasons for Budget Overrun

One of the big detractors of new ERP implementations is budget, as it can be easy to underestimate the complexity involved. There are numerous reasons for a budget overrun during an ERP implementation, including

23%of budget overruns take place due to unexpected technical issues.

22% for the additional technical necessity

20%for increased scope

17% for underrated project staffing

The benefit of ERP for Pharma companies

In an industry that is so highly regulated, implementing an ERP can help streamline your organization’s ability to operate efficiently. Below are a few major benefits that pharma companies can gain from a modern ERP

  • Streamline production floor processes leading to a higher production rate
  • Manage sales & purchases in a few simple steps
  • Closely monitor and control inventory, including raw materials
  • Minimize operational work by sending real-time data alerts across departments
  • Increase operational performance accuracy
  • Ability to perform WIP and yield quality testing for an item or group of items
  • Save time and operational expense
  • Limit material wastage with pre-expiry alerts
  • Help maintain and manage compliance
  • Track the distribution of manufactured goods
  • Enhanced customer support
  • Maintain records of all business transactions through extensive reporting
  • Allow remote access to data to help make better business decisions 24/7
  • Handle all payments including customers and vendors

Challenges implementing an ERP in the Pharmaceutical Industry

Despite widespread ERP usage, there are still companies that face difficulty moving to a modern solution. Can the same ERP implementation strategy and formula work for every business? Unfortunately not, as each organization follows a distinct process, and has unique needs and expectations.

Here are a few challenges that companies usually encounter:

  • Selecting the ERP software that best meets their companies requirements
  • Attempting to complete the implementation in one step leading to numerous unforeseen problems
  • Crossing the budget limit because of project schedule overruns due to poor planning
  • Encountering compatibility issues with different ERP modules

Don’t forget

Finally, here are some things to consider when you begin the task of finding the right solution

  1. 1.Conduct in-depth research before selecting any ERP software. It’s wise not to make a decision based on a high-level feature list alone. Rather, go by detailed research that includes an understanding of the entire project.
  2. 2.Analyze your specific business requirements. Before choosing any ERP application, define a clear vision of what you plan to achieve from the ERP Solution.
  3. 3.Work with a partner that provides a free assessment. This process gives you the ability to break down the project into easy to manage pieces.
  4. 4.Evaluate the Return on Investment (ROI). The initial investment cost in an ERP solution may seem high, but the long-term benefits more than outweigh the initial cost. Understand from what specific solutions you need, and you can more accurately determine cost.
  5. 5.Ensure appropriate personnel training. Your team needs to hold a clear overview of how to use the ERP application. Initiating a mandatory training program for all users should help solve any such issues that may arise.

Key Takeaways

The right ERP solution, along with proper planning can improve your business processes and catapult your business to the top of it’s game.

Organize your operations today, to lead your company to success tomorrow.

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Ensure Workplace Safety with The Proper Handling of Hazardous Chemicals

Handling Hazardous Chemicals at Workplace to Safeguard Health and Environment

Handling Hazardous Chemicals at Workplace to Safeguard Health and Environment 700 500 Xcelpros Team

Introduction

A worker dies of toxic exposure every 30 seconds worldwide, whereas a worker dies of workplace hazards every 15 seconds.-UN Report, Sep 2018

These numbers are alarming indeed. While chemical safety management has always been one of the top concerns of organizations to ensure employee safety and meet regulatory compliance, accidents with chemicals can occur at any time during production, storage, transportation, when in-use, or even disposal. Your organization and surrounding communities can be placed at great risk if chemicals are used unsafely or accidentally released in the environment.

Since the rapid outbreak of Covid 19, limitations and lack of visibility in the workplace have made managing chemical hazards significantly more difficult. While much of the world is still figuring out ways of dealing with the after-effects of the COVID-19 pandemic, organizations have already started to emphasize improvements in employee health, safety and well being. Their keen focus now is on integrating safety across all chemical processes. Companies are taking help from Environmental, Health & Safety(EHS) professionals to inspect and approve their facility standards and build awareness and caution among the workforce. In this capacity there will be a need for continuous communication, especially for add-on visibility of when the process is followed and not.

The recent Control & Prevention plan of the US Occupational Safety and Health Authority (OSHA) states:

Employers should adopt infection control strategies based on a thorough hazard assessment, using appropriate combinations of engineering and administrative controls, safe work practices, and personal protective equipment (PPE) to prevent worker exposures. Some OSHA standards that apply to preventing occupational exposure to SARS-CoV-2 also require employers to train workers on infection prevention elements, including the use of PPE.

To What Extent Are Chemicals Used in Workplace & Environment?

96%

or more of all manufacturing companies utilize chemical substances to develop their products.

Source: American Chemistry Council (ACC)

Whether it’s the construction industry, mobile device manufacturing, or even pharmaceuticals, there are very few industries and trades in the world that are absolved from chemical exposure. There have even been reports of chemical-related accidents in organizations where it was least expected.

In the US, 90% of all industrial materials and wastes generated from the following four industries:

  • Chemical Manufacturing
  • Primary Metal Production
  • Metal Fabrication
  • Petroleum Processing

Hazardous chemicals are found in most consumer products around us, ranging from household electronic appliances such as televisions, refrigerators, and personal computers to home goods such as furniture, carpets, cleaning supplies, and more. On the one hand, we use chemicals to purify our drinking water, increase crop production and simplify everyday household chores. In contrast to this, some chemicals pose severe hazards to human life and the environment if used or mishandled.

For example, the chemical Bisphenol A (BPA) is found in plastics that we use every day in our regular life and exposure, which is known to cause hormonal problems.

Figure: 1Your everyday things with hazardous chemicals

Hazardous Chemical & it's impact

Exposure and Handling of Hazardous Chemicals in the Workplace: Measuring the Impact

Prolonged exposure to chemicals and hazardous physical agents has been to cause multiple adverse health conditions. Cancer is one of the most commonly experienced results. Due to the inhalation of carcinogenic substances, lung cancer accounts for 86% of all premature deaths in the workplace. The yearly death toll of workers has crossed 2.8 million globally due to an unhealthy and unsafe work environment, according to the 2019 UN Report. A worker died of leukemia due to exposure to toxic substances daily. Another worker died of CO2 poisoning.

In 2019, OSHA cited a few events of chemical exposure as damaging to environmental health & safety

  • A pet food manufacturer in Florida exposed employees to corrosive chemicals for failing to provide PPE.
  • A Pennsylvania-based hair salon exposed its workers to formaldehyde due to inadequate precautionary measures. The resulting fine was upwards of $17,000 for not abiding by OSHA’s formaldehyde and hazard communication standards.
  • An Ohio-based musical instrument factory exposed its workers to toxic copper dust after attempting to use it on a greater scale than the recommended permissible level. Consequently, the company had to pay a hefty sum of $200,230 for severe safety and health violations.
  • A Texas indoor gun range exposed its workers to unsafe levels of lead at its facility. The employer was fined $214,387 for exceeding the permissible exposure limit, failure to decontaminate the surface and not replacing damaged PPE.

Chemical Safety Management in the Workplace Is a Responsibility, not a Choice

Dangers mentioned above and the growing list of regulations from agencies like OSHA and Reach are leading more and more companies to take preventive measures to identify and eliminate hazardous chemicals in the workplace, which pose a threat to your organization, employees, customers, and all other stakeholders involved.

Managing chemical footprint is not just an OSHA compliance but more a civic duty.

Why It’s Essential for Companies to Abide by Regulatory Compliance

Regulatory Compliance has become something that can’t be forgotten, with non-compliance attracting unwanted attention from regulatory agencies – often followed by large penalties as well as a threat to your business’s licenses.

Figure: 2 Regulatory compliance agencies

Regulatory Compliance Agencies Acts

We covered the penalties involved in a previous article, ‘How Managing Hazardous Chemical Information solves EHS Challenges’ ‘We have noticed that in 2017, the Occupational Safety and Health Administration (OSHA) increased the severity of penalties by 80% and imposed hefty fines ranging from $7,000 up to $12,000 for noncompliance to GHS through 2016-17. For serious violations, the penalties could be as high as $70,000 to $127,000.’

Figure: 3 OSHA penalties for non-compliance

OSHA Penalties

According to OSHA’s recent revision of chemical safety standards, each container of hazardous chemicals needs to be labeled with a set of standardized pictograms in alignment with the United Nations’ Globally Harmonized System of Classification and Labelling of Chemicals (GHS). The intention is to help workers identify the containers with hazardous chemicals rightly despite language barriers to avoid accidents.

Labels must also provide instructions on how to handle the chemical so that chemical users are informed about how to protect themselves. Specifically, labels must contain the following information: product identifier; signal word; hazard statement(s); precautionary statement(s); pictogram(s); and the name, address, and telephone number of the chemical manufacturer importer or other responsible parties.

Safety data sheets (SDS— formerly referred to as “material safety data sheets,” or MSDS) will require a new standardized look that will help workers anywhere quickly find and understand the information they need. The revised standard requires using a 16-section SDS format, which provides detailed information regarding the chemical. As with MSDS, OSHA requires that SDS be kept in work areas where chemicals are used and stored. Labels offer essential information for anyone who handles, uses, stores, and transports hazardous chemicals, but, of course, they are limited by design in the amount of information they can provide. SDS is a complete resource for details regarding hazardous chemicals.

Some of the things that organizations can do to avoid such fines and unwanted attention from regulatory agencies are relatively straightforward:

  • Chemical manufacturers need to ensure their products are correctly labeled according to GHS label requirements.
  • They should also strive to remain compliant with all other regulatory policies, industry standards, and government policies to ensure safety management.
  • Periodic testing should be performed to ensure that chemicals will not cause harm to public health, and if they do, they should be either re-formulated or correctly safety-labeled.

Figure: 4Reach compliance measures to control the environmental impact of chemical substances

Measures to Bring in Control the Environmental Impact of Chemical Substances

Registration, Evaluation, Authorization, and Chemicals (REACH) restriction came into effect on June 01, 2007, to regulate chemicals used in consumer products. REACH has the potential to regularize chemicals.

Under this new law, all chemical companies have to submit a Chemical Safety Report to REACH that includes information on their chemical substances and their effects on the environment, public health, and safety. Chemical companies must register all the new and existing chemicals marketed for commercial use and those exported or imported.

Figure: 5The significance of REACH in terms of numbers is highlighted as below:

REACH Highlights

The above image depicts the enormous benefits gained in return to REACH’s cost as per the BBC.

Streamlining Processes with Technology

In the current day, having the right technology in place can simplify everything we do. Thankfully, most of the issues we mentioned can be taken care of with integrated applications designed from the ground up to help chemical companies easily meet their regulatory obligations for compliance and safety.

What are some key functions that help Chemical Companies with compliance?

Chemical companies’ ideal functioning method is when seamless integration of SDS Chemical Management, Label Management, and DEA controls align with your operational ERP system’s transactions. You simplify the software landscape without additional applications or tools to author Safety Data Sheets (SDS) and print labels anymore.

Regulatory Compliance

  • The integrated software should help comply with regulatory standards and government policies such as OSHA, REACH, FDA, HIPAA, LCSA, DEA to reduce risks and improve safety.

Key Product Functions

  • Extensive SDS Management functionality, Label Management (incl. Private Labels) & DEA Management in one unique integrated application will give the necessary leverage to chemical companies and help function more efficiently.

Label Printing

  • An included Label Management function enables chemical companies to automatically print labels according to Globally Harmonized System (GHS) labeling standards. These labels can be embedded within the workflow of key operational transactions such as Production Orders, eliminating the need for manual intervention.

SDS Chemical Management

  • A full-function SDS Chemical Management & Authoring system helps chemical companies handle the GHS, OSHA, REACH, and Chemical Environment Safety. Companies can now maintain Safety Data Sheets (SDS) within the ERP system without integrating a 3rd-party application.
  • Companies would still be required to identify and validate chemical information with the appropriate agencies and ensure accurate information management within the system.
  • An integrated software application provides the technology, workflows, infrastructure to maintain chemical data and print safety data sheets.
  • The system should provide versioning, country and language packs and maintain different SDS templates in the system.

Validation

  • An ideal system will also include DEA Management features designed to perform validations in real-time, ensuring that the contacts, customers, and buyers are DEA-certified.

Ongoing these systems and proper labeling ensure chemical safety for the consumers and the companies handling these chemicals. Utilizing the right technology helps reduce input needed when generating labels and streamline the processes and ensure your organization remains compliant year after year.

Key Takeaways

  • Chemical companies must label chemicals in adherence with the regulatory standards related to storage, transportation, handling and disposal of hazardous materials and waste.
  • Business in this industry should be taking advantage of modern, powerful ERP systems to help manage chemical inventories with increased safety and efficiency.
  • Failure to follow these guidelines can lead to large fines and penalties, damage to an organization’s reputation, and in worst cases – injury and loss of life.

To learn more about ICM (Integrated Chemical Management), contact Xcelpros today.

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chemical warehouse management

Warehouse Management in a Chemical company: Challenges & Solutions

Warehouse Management in a Chemical company: Challenges & Solutions 700 500 Xcelpros Team

Introduction

  1. 1.Storage requirements in a chemical company are complicated. As far as hazardous chemicals are concerned, the need for caution and adherence to safety guidelines is a must. Manufacturers need to optimize their warehouse operations to maintain plant profitability while providing competitive pricing in the face of outpouring competition.
  2. 2.A sound chemical warehouse management system ensures that everything in the industry runs in the most optimal way possible. The usual warehouse activities may include arranging the inventory, managing new material stock, running and maintaining appropriate equipment, shipping orders, tracking and improving overall warehouse performance, etc.
  3. 3.Optimizing Warehouse Management processes is higher on the list of priorities within a chemical company involving planning, organizing, directing, and controlling resources.

Below are a few challenges distinct to the chemical industry and reasons manufacturers must address them proactively.

Labeling Hazardous Products for Inventory and Shipments:

The Hazard Communication Standard (HCS 2012), per OSHA), requires chemical manufacturers to classify produced or procured chemicals hazardous data. They must also inform employees about the chemicals their exposure through a hazard manual, product labels with chemical hazard information, safety data sheets, and workforce training. Maintaining chemical information and printing Product Labels ensures compliance with HCS 2012. The regulations give importance to the consistency and content of chemical labels. Product Labels are standardized and must include these six elements:

Figure: 1Chemical Label in Microsoft Dynamics Finance and Operations with Key Elements

Chemical Label in Microsoft Dynamics Finance and Operations with Key Elements

  1. 1.Signal Word – Indicates a hazard, such as “Warning”/”Danger.”
  2. 2.Pictograms – To identify hazardous products, grouped by health risk, chemical risk, and environmental risk. Given below is an example.
  3. 3.Manufacturer’s details: Identifies the manufacturer’s company name, address, and telephone number.
  4. 4.First aid and precautionary statements: Describes preventive, response, storage, and disposal precautions.
  5. 5.Hazard statements: Describes the nature of hazardous products and the degree of hazard.
  6. 6.Product name: Identifies the chemical name.

Warehouse Inventory Accuracy

Inventory has to be labeled correctly and stored appropriately in the right locations according to directives. Inventory inaccuracies can occur due to several reasons. Not having real-time inventory counts, inability to track inventory in the different locations, moving inventory without recording the transfer. Most of these issues are attributed to time, breakdown in process or non-compliance to process and insufficient training on the chemical inventory management system. When workers face these types of problems, they usually bypass it in favor of the interest of time. More than often, these flaws can accumulate, leaving behind inaccurate data in the chemical inventory tracking system.

Figure: 2Inventory Tracking in a Warehouse

Inventory Tracking in a Warehouse

Revisit your warehouse management strategy

There are various solutions to mitigate the above problems. Let us discuss a few:

  • Every warehouse personnel starting from manager to workers must adequately train to resolve different types of errors.
  • Build a healthy work-knowledge environment about the entire system to assist each other with information, accordingly, whenever any issues turn up.
  • Reliable technologies like cloud management software and machine learning applications can produce higher accuracy and transparency to the entire warehouse operation.
  • Chemical warehouse optimization is possible by human resource management solutions, material management solutions, and monitoring key performance metrics to track the warehouse’s overall efficiency. Order picking accuracy, warehouse capacity, on-time shipment to customers, etc. are a few such measures that will improve overall warehouse productivity.
  • The use of technologies such as mobile devices embedded into the ERP to streamline operations. Mobility in Supply Chain Management is imperative since it leads to cost reduction, escalates productivity, and better improves operational efficiency.

The Role of Picking Optimization within the Chemical Warehouse

Picking is a critical process within a warehouse, and if not optimized, can turn chaotic – particularly with a large volume of warehouse transactions. A majority of chemical warehouse management issues occur while picking an item. The problem is often a result of ‘receiving’ or ‘put-away’ tasks. Despite radiofrequency and voice-directed systems becoming widespread, some operations continue to rely on manual-driven systems. A critical piece of the overall management is to ensure full compliance with you ERP system, even when situations arise that make compliance seem unreasonable. Exceptions such as offering an approved substitute item or finding an incorrect product in a location must have a record to allow a complete and precise account of the inventory.

Numerous errors can manifest during picking. These include viewing the physically available on-hand quantity of an item and reserving inventory on previously confirmed backorders—the delta then shows an available amount after allocating material to existing orders. Additionally, picking operations can easily deceive a planner who is viewing inventory. A well-functioning warehouse management system should detect – allocated, picked, and shipped stock to avoid overbooking for quantity to multiple orders. If an inventory count leads to inaccuracies, sufficient inventory adjustments through mobile devices can dissipate inventory errors. Chemical corporations prefer proactive planning to avoid mistakes in reporting on-hand inventory; however, they’re more often trying to rush operations to fulfill demand and ship goods out the door ‘on time and in full’. The tasks planned daily sometimes compromise the GMP (Good Manufacturing practices) to meet the customer’s dynamic demands. Diligent scrutiny of inventory record tracking can support more reliability and inventory accuracy.

Recall Management

In case of a product recall, a chemical company needs to trace back every shipped batch and be able to quickly retrieve all customer details who received the specific product batch. To unfold the product’s traceability, a chemical plant must function on a system that keeps track of all the process operations, raw material order batches, product-related data, and supplier-customer related data. Transaction details at a granular level effectively handle tracking inventory history from purchase/production to specific shipments. A well designed Supply Chain Management (SCM) will keep track of inventory aging with the ability to drill into details. All the essential data enables the system to trace products during different processes: manufacturing, in staging, on-hand, products in transit, products in shipping locations, and under quarantine. The traceability must also act as a tool to identify suppliers of defective materials so that the entire supply chain runs safe and sound. If needed, making decisions to switch suppliers is recommended by the system when inventory defects from a specific supplier are consistently surfacing throughout the product life cycle.

Role of Technology

An ideal information system for running a warehouse in a chemical plant must manage the inventory and address supply chain visibility to respond quickly to an emergency. The system includes handling counteractions, compliance issues, audits by date, reviews by the person responsible, associated yields, and documents required by specific regulatory bodies such as OSHA.

Ultimately, an ethical business practice is necessary for sustainable and constructive growth. An efficient warehouse management system (WMS), an intelligent set of operational strategies, and a system to drive user behavior can hugely profit a chemical company.

Figure: 3Microsoft Dynamics 365 Finance and Operations with embedded chemical information system

Microsoft Dynamics 365 Finance and Operations with embedded chemical information system

Key Takeaways

  • Warehouse management needs a process that is consistent, quick to learn and easy to follow. The process will aid towards overall performance improvement.
  • In a short span, major industries have been through several technological transformations such as barcoding, Radio Frequency Identification (RDFI), Enterprise Resource Planning (ERP), etc. Applying all these technologies contributes to a real-time surge in authenticity, acceleration of general warehouse operations, and faster conveyance with other supply chain partners.
  • All growth-oriented chemical companies in the market leverage a common platform to manage their end-to-end operations. Comprehensive planning and an excellent supplier-retailer relationship can help avoid unpredictability and other inventory risks involved. The objective is to create opportunities for supply chain surplus and gross value addition for end customers that ultimately contribute to its success.

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Top 5 reasons why ERP Transformation drives business success

Top 5 reasons why ERP Transformation drives business success 700 500 Xcelpros Team

Introduction

Have you seen a dip in your ERP system performance? Is your system breaking down every now and then? Is your current ERP able to support your rapidly growing business? As business transactions increase with time, you may notice spikes in system inefficiencies. You cannot expect to improve the company’s overall productivity with a legacy system that is barely functioning and outdated. You cannot report actionable insights while dealing with bad data and inefficient processes. By now, you have enough indications that your business is outgrowing the current ERP system. However, like most companies, you probably hesitate to transform your ERP, as there is an inherent fear about the cost of transformation and the company’s inability to accept change.

Three-fourths of ERP transformation projects fail to stay on schedule or within budget, and two-thirds have a negative return on investment.Source: Mckinsey

Interestingly enough, the above stat also forces companies that desperately need an ERP change to be better planned and prepared for the transformation. Companies that cannot transform quickly soon become irrelevant.

The only thing harder than transformation is, failing to transform.

ERP transformation SWOT

Many industry insights have proved that the rate of failure is significantly higher when organizations are unable to embrace change. There are various reasons to move on from your existing legacy systems. Read on to know more about the five reasons you need an ERP transformation.

1.Your current ERP system does not have systemic collaboration capabilities Most old-age ERP systems run in silos and process transactions independently for each department. Some don’t even have cross-functional capabilities. This can pose an issue when you are trying to eliminate inefficient business processes. Archaic ERP systems rely on manual/paper-based methods for inter or intra-departmental collaboration. You rely on your team’s verbal communication and expect them to be on top of their tasks, especially while handing them off to other departments. Most of the process inefficiencies arise due to poor communication. For example, your manufacturing and finance departments interact manually or through paper. As the volume of work orders goes up, the teams quickly lose track of operations that need to be verified and closed out. These delays can cause inventory inaccuracies and bad data.

Figure: 1A real life manual production process prior to transformation

Production Process before ERP Transformation

Notice the number of failure points in the above figure. Now imagine many of these failure points across different production scenarios. While some organizations are very good at tracking manual communication, the onus is always on the team to communicate effectively and move work orders forward. Secure, streamlined, efficient collaboration is the focus of most modern-day companies. Businesses that want to succeed will empower their team to collaborate from anywhere effectively.

2.Your ERP system does not have embedded advanced analytics and BI dashboards Most Agile companies prefer Analytics and BI dashboards within their operational ERP systems. Organizations with profitability as their primary objective always favor tracking efficiencies and inefficiencies. Success or failure depends on the ability to respond to aberrations instantly. BI applications are separate from an operational ERP system by design. A powerful BI application collates data and provides analytical insights. Integrating an obsolescent ERP to a standalone analytics application is cumbersome and does not offer real-time analytical reports. You may lose the capability of embedding a quick and easy BI dashboard onto your ERP that provides real-time progress reporting.

Ultimately, the more visibility you have of operations, the better equipped you are to make accurate business decisions. Once you notice an inability to report actionable insights, it is time to move on to a new ERP with better systemic capabilities and real-time reporting.

3.Your ERP system cannot leverage the power of AI and process automation It is a known fact that various industries have embraced AI to enhance their ability to predict user behavior. The prediction criteria include historical data, continuously improving processes, day-in-the-life activities, and adaptability to process improvements. On a similar token, many modern companies have adopted process automation to increase overall operational efficiency. AI and process automation are not just fancy technologies for larger companies. They are active enhancers that also help small and midsize companies to grow their businesses. Without your ERP integrated into AI, the system will not have the capability of continuous learning-to-enhance productivity. If you are still on an out-of-date ERP system, the chances are that you cannot leverage the power of Artificial Intelligence and process automation. When combined with advanced analytics, AI improves your supply chain’s end-to-end visibility and predicts possible disruptions before they occur. It now calls for a business decision if you are willing to decommission a legacy system that cannot utilize AI’s potential and plan your move to a modern platform.

4.Your current ERP system is less secure and more susceptible to data breaches Companies that are functioning on legacy systems tend to be more vulnerable to security threats and data breaches. You may not have the ability to protect your data and audit ‘who did what’ in the system. Most businesses store sensitive information like customer pricing, credit card numbers, employee records, company’s intellectual property, formulations, etc. If you are on an aged ERP, it may be challenging to ensure data privacy and security. Losing Information can be daunting, especially if you have no secure backups of data. How do you ensure that unauthorized access has not occurred and your information is not compromised?

Responsible companies do not risk customer information. They agree that short term pain and cost of an ERP transformation will any day benefit them, eventually leading them to long-term business gains.

5.Your current ERP system is not Agile and cannot accommodate incremental business needs An interesting question to ask yourself is if your technology can adapt to business process changes without customizing the system and violating industry best practices? Antiquated ERP systems are equivalent to following age-old processes. Enough research is done on this subject to help companies move away from outdated business practices and procedures. Companies are now choosing to be more nimble with changing times and stay afloat in a highly competitive market. Many companies within your sector may have already made the shift to newer, agile technologies – giving them the potential to outrun you in competition. Agile companies have the flexibility to function with higher efficiency, better ways to interact with customers/business partners, manage tasks smartly, and optimize resource utilization.

Research shows that agile organizations have a 70 percent chance of being in the top quartile of organizational health, the best indicator of long-term performance.Source: Mckinsey

As market dynamics change, the way you run your business should adjust accordingly. If you want to move out of working exhaustively, it is high time your company transforms towards being agile.

Why do companies move slowly to initiate the ERP implementation?

Below are a few hindrances that stop companies from moving forward with a technology transformation that will drive organizational change –

  1. 1.Cost of the changeover.
  2. 2.Businesses have difficulty following an implementation methodology that may challenge their current way of functioning.
  3. 3.Companies don’t have an internal change agent who can set end-user expectations, make tough decisions that may impact job descriptions and trigger a reorganization.

How do you overcome these challenges to move forward?

  1. 1.Have a set budget. Take a crawl, walk and run approach to the transformation.
    1. a. Crawl – Lift and Shift. Map your current business processes and convert them to the new system.
    2. b. Walk – Stabilize in the new environment, including handling issues, fixing them and maximize business operations.
    3. c. Run – Leverage all the additional optimization features on the application to boost the business.
  2. 2.Agree to a methodology that works for your company and doesn’t create too much resistance to convert.
  3. 3.Look for the right internal champion who understands the business and can manage user expectations effectively, especially when it comes to business changes that make users uncomfortable.

Final Thoughts

  • If you cannot move out of an old ERP system, your business challenges will continue to persist – further increasing sunk costs and lost time in the battle of quality vs. efficiency vs. cost of transformation.
  • Chalk out your organizational goals for the next five years to clarify why you should transform your business into a modern – agile ERP system and list your transformational goals.
  • Prioritize your ERP transformation into different phases by starting with lift and shift – to move your core business functions into the new system, and eventually implementing process optimization to utilize the real power of your new ERP.

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Rapid ERP Implementation

Rapid Implementation of ERP Systems- Benefits & Challenges

Rapid Implementation of ERP Systems- Benefits & Challenges 700 500 Xcelpros Team

At a Glance

  • ERP implementations are transitioning from being just a business choice to a necessity. Companies are now seeking ways for faster, smoother, and more economical implementation strategies.
  • An expedited ERP implementation strategy involves rapid methods that bring must-have features from legacy systems into a newer, agile and modern system.
  • Enterprises face many issues with rapid implementation, such as stringent scope, change management, limited customization options, etc.
  • Latest technologies and methodologies can make rapid ERP implementation a possibility for companies that want a higher ROI on their technology investments.

95%

of respondents improved some or all of their business processes after implementing a new ERP.

Source: Panorama Consulting

If enterprises were asked about their ERP implementation strategies a decade ago, the responses would vary widely. Many were skeptical, some were eager yet unsure and almost all who were positive, opted for steady onboarding into the new ERP. The continuing implementation model meant that employees were trained at a slow pace in the ERP, customizations were done as per requirements, and the budget was spread out. However, in the current day changeover to a new ERP is quicker making enterprises be agile and dynamic. Companies are lot more informed about the various technologies in the market and all they need is to plan the right time for the implementation and choose the right partner.

According to the report published by Allied Market Research, the global ERP software market accounted for $35.81 billion in 2018 and is anticipated to reach $78.41 billion by 2026, growing at a CAGR of 10.2% during the study period.

Many organizations are now opting for a cloud-based, rapid ERP implementation method, as they understand the benefits of the approach. The new decade demands companies to be more adaptable with a workforce that can quickly adjust to changes. In the past decade, companies that tried to get their employees be more nimble faced many challenges. Workforce could not promptly understand the market’s changing needs and adjust accordingly. They were usually overwhelmed, confused and unmotivated to move quickly. However, the new-age has limited choice to stay stuck in the same method of functioning, as many companies have already transformed to agile ERPs. The initial changeover may be painful but is necessary. Companies have to provide the right technology platform and help employees adjust to the new system. Once employee training and onboarding to the new system is done, they become accustomed to a continuous improvement procedure that drives growth.

The benefits of an expedited reorganization through quick ERP changeover makes enterprises go with a rapid transformation methodology.

Figure: 1Benefits of Rapid ERP Implementation

Benefits of Rapid ERP Implementation

Why do companies move slowly when it comes to deciding on a new ERP? CIOs look for some general points such as ERP system with proven business benefits, technology roadmap for the future, company’s ability to move into a new ERP rapidly, etc.

Challenges in Rapid ERP Implementation:

1.Reduced Scope of Customization: Any ERP system that is suitable for a rapid implementation has templates for users to easily fill data, and tools that can easily help users move to the new system. This eliminates the need for customized codes and also simplifies the use of the tool. Some companies may find this method constricting, especially when they intend to customize the application to fit their current business processes. Predefined templates allow companies to go with out-of-the-box functionality. The newer system may follow all industry best practices out-of-the-box and may restrict you from overly customizing the system to fit your historical business practices. To remove the discomfort of user adoption to the new system, companies customize the system and make it look like the old system. Rapid implementations restrict customizations, creating some change management issues. 

65%

of new implementation budgets go above plan due to customizing the ERP system during the project.

2.Challenges in Faster Change Management: Rapid ERP implementation process requires setting up a system that can manage end-to-end processes. The system however should be designed to scale and accommodate updates or future releases without too much effort. An expedited change management timeline can be tough on users especially if they are unable to adapt quickly. Aligning all the stakeholders, making them privy to the to-be changes, avoiding communication gaps, managing resistance, and sticking to the budget are some of the challenges organizations face when moving to an agile cloud-based ERP.

3.Data Migration Challenges: Moving from legacy to ERP requires collation, classification, and systematic migration of legacy data. In the case of rapid ERP, moving to the cloud requires thorough data scrubbing within a limited time to ensure that data is accurate. To avoid a drain on budget, companies engage an internal resources to clean up legacy data. The data migration process goes smoothly when data is cleaner and in the right format.

4.Managing expectations: Lastly, companies often look at an ERP as their be-all-end-all solution. Rapid ERP tools are made with reduced implementation time as a primary objective. There can be certain discrepancies in managing expectations with stakeholders. A proper internal champion or change agent who can spearhead the transformation can make the transformation easy on the company. Furthermore, managing employees’ psychological resistance and expectations can also be a hurdle for companies in the initial period of implementation, especially if the company has been on the legacy system for many years. An implementation needs an internal change agent who knows how to set user expectations and take a tough stance on situations, especially the ones that can spiral the implementation out of control. Without an internal champion, no matter how good your implementation partner is, you will see a drain on budget, time and a continuous blame that will make your project a failure.

With these challenges ahead, how are the systems integrators ensuring that companies can still benefit from rapid ERP implementations? The answer lies in setting the right expectations with the customer and leveraging the native tool kits of the ERP. For example, Microsoft Dynamics 365 Finance & Operations comes loaded with features that can give companies worth their money. The reliability, industry-standard templates, relevant functionality, and more such hallmarks make Dynamics 365 the go-to solution for faster cloud-based ERP implementations.

Microsoft Dynamics 365 Finance & Operations also enables step-by-step e-learning for its applications like the Task Recorder Resources that can run as a guide for users to learn the functions. With this app, users can record business processes for various scenarios and replay them as a guide. The feature speeds up change management and removes the user’s discomfort of not knowing the system.

The bottom line is that rapid ERP implementations are highly successful when companies go with native functionality and leverage the strength of the base system, rather than customizing the system. At least for the initial lift and shift, it is always recommended to stick with out-of-the-box functionality. Today, the digital era requires enterprises to become agile while leveraging newer technologies like cloud, process automation, etc. Rapid ERP implementations are a start to help a company become more nimble and adjust to market conditions quickly. So it is not always about ‘this is what I am used to doing’, it is about ‘what do I need to do differently to be successful’. We cannot avoid change and resisting the change will only push your company’s progress further. Companies will need to help their employees understand the benefits of going rapid so that the implementation and execution can be done on time and within the allocated budget.

Key Takeaways

  • Organizations need to be aware of challenges about rapid ERP implementation and be prepared with strategies to overcome these challenges.
  • It is crucial to remember that rapid ERP is highly beneficial to contain project costs and onboard users quicker into the new system. However, the chosen ERP should be able to handle most if not all organization’s needs.
  • Choosing the right tool for rapid ERP implementation is ‘half battle won’ for companies in their journey towards becoming agile.

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The Role of Electronic Signatures in Pharmaceutical Quality Control

The Role of Electronic Signatures in Pharmaceutical Quality Control 700 500 Xcelpros Team

Introduction

Many life-sciences companies struggle to ensure stakeholders’ revenue growth due to low performing, paper based systems. Furthermore, they deal with challenges related to operational efficiency, productivity, product quality, return on investments, and compliance-related issues. Another key challenge is managing humongous data in paper systems or disintegrated systems that are hard to access, analyze, and report. If any of these challenges ring a bell, your primary focus should be on redefining your current business proesses and standard operating procedures. Rapidly growing companies are quickly revisiting their business process and procedures as the industry is evolving. They are moving towards simple, agile and powerful electronic business management systems to stay ahead of competition. Your ability to grow the business is directly related to your openness to change.

A cross-functional pharmaceutical organization has departments such as Procurement, Receiving, Quality, Inventory, and Shipping that may be disjointed. Business processes tend to be more reactive when visibility of operations is low. Rapidly growing companies embrace a paperless environment to improve operational efficiency, cut down costs, meet regulatory standards, and, most importantly, maintain complete visibility. Switching to a system with electronic signatures can help cope up with evolving quality conditions, and make your company more relevant in the current market conditions.

Life sciences companies need digital systems to support their core business procedures and follow the right implementation practices to pass all computer systems validation requirements. Having electronic signatures embedded in their ERP system will be a major benefit to pharmaceutical companies. It provides the additional validation and visibility of authorized personnel who approve the movement or release of inventory after passing quality control.

Most modern pharmaceutical companies are moving towards electronic signatures to track their business activities. This eliminates manual circumvention of any activities or violation of procedures.

The global e-signature market is expected to grow at a CAGR of 34.7% during the forecast period, to reach $9,073.1 million by 2023.

The following are a few processes considered for computer systems validation:

  1. 1.Purchasing – Raw materials and packaging materials purchased from approved suppliers.
  2. 2.Receiving – Incoming inventory received with the right paperwork requires validation by a supervisor of the receiving department or a Quality manager.
  3. 3.Batch Production – While verification of raw materials consumption, operations, and yields.
  4. 4.Quality – This is an absolute requirement for inventory on hold, waiting for batch quality testing before releasing material for consumption or shipments.

Figure: 1 Electronic signature in Microsoft Dynamics 365 Finance and Operations – Production order release function

Electronic signature in Microsoft Dynamics 365 Finance and Operations

One of the primary FDA regulations called ‘Title 21 Code of Federal Regulations (CFR) Part 11’ states that “Persons may use electronic records instead of paper records or electronic signatures in place of traditional signatures, in whole or in part, provided that the requirements of this part met, and that a docket stating a company’s intent submitted to the FDA.

The transition from a paper-based quality management documentation to a comprehensive digital record system is not simple; it involves an array of challenges. Below are a few:

1.Poor Data Management: Data is a key component of a CFR 21 part 11 compliant system. Poorly managed and stored data can cause havoc when an auditor comes to your doorstep. How intuitive you want the Digital systems ultimately depends on how well the data is stored in the system. Information that is all over the place without a proper structure will only increase more audit and compliance issues. It is a good practice to conduct a periodic data review to ensure that all of the necessary steps are executed within different departments or when interacting with 3rd party systems.

2.Managing Digital Signatures With companies’ transitioning to digital systems, regulatory agencies have formulated several policies to safeguard electronic signatures. Poor document control is a significant reason for companies’ failure of regulatory audits. A ‘hard to audit’ digital system opens it up to more manual documentation changes by end-users. Companies need to have robust security control with hierarchical approval procedures to preserve electronic information and avoid regulatory penalties. It is hence imperative that your ERP system has the necessary infrastructure to manage electronic signatures at different steps. These acceptable electronic signatures can then easily be audited and reported.

3.Mitigating Quality Management Issues The purpose of implementing an electronic signature software is to grow collaboration across departments in your company, and not just in quality control. How your end users adapt to quality management processes plays a crucial role in realizing a software’s true potential. The digital system helps generate faster resolutions to pending requests by auto-reminding end users. Adopting good documentation practices in the pharmaceutical industry is essential to drive away quality management issues to make your company more stable, reliable and growth-oriented.

4.Changing Complacent Corporate Culture electing an intuitive, easy-to-use system and overall organizational change management are two critical parameters to ensure a swift transition to a digital system. It is essential to make end-users understand the workflow benefits of digital document management systems. If issues get ignored before the transition to a more compliant system, the legacy system’s inefficiencies will transfer over to the new system. Even though there could be initial resistance to switch to such a controlled system, the long-term benefits will outweigh the short-term user adaption issue. Being prepared and setting an expectation of what the change will be like and the type of issues to expect will be the first step to help users understand that the changeover may feel difficult at first but ultimately will help them be more successful.

Companies, therefore, require a digital system that demonstrates both regulatory and functional electronic signature compliance. A system that

  • helps in customizing levels of authentication
  • provides scalability and flexibility to customize workflows
  • supports bulk approval of all artifacts which are duly reviewed and signed off from a regulatory perspective
  • supports test management processes such as test plan, test lab, etc.
  • provides detailed audit trails for stakeholders and regulatory organizations.

Figure: 2Microsoft Dynamics 365 Finance and Operations – Quality control transaction with digital signatures

Microsoft Dynamics 365 Finance and Operations

Below are some common requirements for electronic signature within a Pharmaceutical ERP system:

  1. 1.The employee should have the appropriate security role in the system to create an electronic signature.
  2. 2.The employee has to be individually recognized by the system with their signature.
  3. 3.The employee should have a certificate on the system that is used to generate the electronic signature.
  4. 4.The signature should be able to detect if there were any susceptible violations.
  5. 5.If a signature violation occurs, it should be easily audited.

Electronic signatures can be possible with different levels of security, which allows you to verify a user, data and attest a signature on certain set processes. Only those individuals with access to view the transactions and have the ability to sign off electronically will be able to create the signature. The system will have a log to track the individual, the associated transaction event, date and time of the signature.

Microsoft Dynamics 365 Finance and Operations (F&O) is a CFR 21 Part 11 compliant system that gives you the ability to record an electronic signature on different Quality-driven transactions. F&O maintains the necessary audits of approvers authorized with a secure certificate from the system. The certificate provides you with an encrypted key using a password only accessible to the user. The system allows users only with the appropriate security credentials to access the transactions and once all the verification is done, lets the authorized personnel create a signature on the transaction.

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For more information on Prebuilt Electronic Signatures for your industry, contact us at contact@xcelpros.com.