APPLICATION MAINTENANCE & SUPPORT (AMS)

Avoid disruption, achieve the full-value of your IT Investment today!

SCROLL TO DISCOVER

APPLICATION MAINTENANCE & SUPPORT (AMS)

Avoid disruption, achieve the full-value of your IT Investment today!

SCROLL TO DISCOVER

APPLICATION MAINTENANCE & SUPPORT (AMS)

Avoid disruption, achieve the full-value of your IT Investment today!

SCROLL TO DISCOVER

Application Maintenance and Support Services

Application Maintenance & Support

Application Maintenance & Support 1520 755 Xcelpros Team

XCELPROS PROVIDES HIGH-QUALITY US-BASED SUPPORT AT OPTIMAL COST.

Choose from different support options to fit your needs including

On - Demand | 24/7 | Pre-defined Hours

HOW YOU BENEFIT

Application
Maintenance
& Support
(AMS)

  • Ensuring business stability over the life of any application is imperative to organization’s growth. Extending your IT department with the help of industry experts can help achieve this goal.
  • We help our customers tranform their IT department into active business relationship managers able to support your business’ growth initiatives.
  • We will work with you to analyze your current IT spend and implement optimization initiatives with metrics and tangible gains.
  • Direct access to a dedicated Customer Success Manager focusing on quality of support and ensuring continuous improvement.
  • We help our customers avoid unforeseen technology disruptions while continuing to operate lean and agile.

XcelPros offers a wide range of

Maintenance Service and Well-Designed Support Plans with SLA’s tailored to suit your needs

  • Multi-channel support with dedicated specialists based in the US.
  • Blended support plans designed to fit any budget, with onshore & remote resources.
  • Support tools designed to streamline IT Support & Application Maintenance.
  • Experienced technology personnel dedicated to support your organization.
  • High standards of security and adherence to compliance.
  • Backup and support during periods of attrition and personnel turn around.
application maintenance support
Our strength

Our Strength

Deep knowledge of the industry & technologies that amplify impact.

MICROSOFT ECOSYSTEM & FULL-STACK PRODUCTS

PRODUCTS We Support

XcelPros’ professional Application Maintenance & Support for Microsoft solutions and other enterprise software

APPLICATION MAINTENANCE & SUPPORT SERVICES

XcelPros’ professional Application Maintenance & Support services arent just for Microsoft solutions. Our application maintentance and support process has been developed and refined over time, which allows us to deliver an enhanced customer experience, no matter what systems you use.

consulting

Our strengths

  • End-to-end software implementations
  • Application integrations
  • Scheduled maintenance
  • Day-to-day application support

product

Our support services include

  • System analysis & diagnosis
  • System deployment & customization
  • Service and feature installation
  • Security audits
  • Workaround provisioning
  • Custom enhancement review
  • Updates & New releases
  • Adhoc support

CHOOSE FROM OUR SUPPORT PLAN

Premium and Enterprise packages will allow you to custom services tailored to your needs

STANDARD



PREMIUM



ENTERPRISE

LOWER YOUR RISK & IMPLEMENT YOUR PROJECTS WITH CONFIDENCE

De-risk your transformation projects with XcelPros as your partner. Industry expertise with a proprietary methodology allow us to offer packaged solutions designed around enterprise level controls.

XcelPros Value

Our InsightsSee All