Frequently Asked Questions (Faq's)


  • End-of-Support is the end of Extended Support for Microsoft products governed by Microsoft’s Fixed Policy, when support and servicing will no longer be available.

    • Access 2010
    • Excel 2010
    • Excel Mobile 2010
    • Office 2010 (all editions)
    • OneNote 2010
    • PowerPoint 2010
    • Project 2010
    • Publisher 2010
    • Word 2010
    • Office 2016 for Mac (all editions)
    • Excel 2016 for Mac
    • Outlook 2016 for Mac
    • PowerPoint 2016 for Mac
    • Word 2016 for Mac
    • Exchange Server 2010 (all editions)
    • FAST Search Server 2010 (all editions)
    • Groove Server 2010
    • Search Server 2010
    • System Center Data Protection Manager 2010
    • System Center Essentials 2010
    • Visio 2010 (all editions)
    • Visual Basic 2010 Express
    • Windows Embedded Standard 7
  • Microsoft will provide a minimum notice of 12 months.

  • Each product has its lifecycle timeline defined by its respective Lifecycle Policy and is consistent by product family for new and future versions. However, older versions of Microsoft products may have different lifecycle timelines. Therefore, it is important to verify the exact product support dates for your product.

  • End of Support for Microsoft Dynamics GP 2010 is set or October 13, 2020. Due to the COVID-19 pandemic Microsoft has extended service six months past the original April 14, 2020 date.

    • Internet Information Services Smooth Streaming Client 1.0
    • Microsoft Report Viewer Redistributable 2010
    • System Center Service Manager 2010
    • Windows Communication Foundation RIA Services
  • Nav 2009 R2 entered End of Support on January 14, 2020.

  • As of January 14, 2020

    • Expression Blend 3
    • Expression Design 3
    • Expression Encoder 3
    • Expression Studio 3
    • Expression Web 3
    • Hyper-V Server 2008
    • Hyper-V Server 2008 R2
    • Windows 7
    • Windows Embedded Handheld 6.5
    • Windows Server 2008 R2
    • Windows Server 2008
    • Windows Server Update Services 3.0
    • Windows Storage Server 2008 (all editions)

Microsoft Dynamics 365 Business Central

  • In the spring of 2018 Microsoft renamed its Navision offering to Microsoft Dynamics 365 Business Central, available in Cloud and On-Premise versions

  • No. But if you want to experience Business Central as fully integrated with Office 365, you can sign up for a free trial of Office 365. If you do not have an Office 365 subscription, and don’t want to buy one, when you sign up, we can provision a new Azure Active Directory tenant for you so that you have access to the Azure portal where you have access to advanced administration tools.

  • Essentials

    • Financial Management
    • Project Management
    • Human Resource Management
    • Supply Chain Management
    • Warehouse and Inventory Management
    • Customer Relationship Management
    • eServices
    • Assembly Management

    Premium: All modules offered in Essentials plus

    • Manufacturing
    • Service Order Management
  • Yes it is required that all users in the organization have the same type of license.

    • Microsoft Edge: Microsoft Dynamics 365 Business Central is designed to work with the current version of the new Microsoft Edge.
    • Chrome for Windows and Firefox for Windows: Microsoft Dynamics 365 Business Central is designed to work with the current version of these desktop browsers.
    • Safari: Microsoft Dynamics 365 Business Central is designed to work with the current version of Safari on macOS.
    • Microsoft Edge Legacy: Microsoft Dynamics 365 Business Central is designed to work with the legacy version of Microsoft Edge.
    • Internet Explorer: Microsoft Dynamics 365 Business Central is designed to work with Internet Explorer 11 (build 11.0.9600.17239) for Windows 10 (32-bit and 64-bit versions)
    • Windows: Microsoft Dynamics 365 Business Central for Windows can be installed on devices with at least 1 GB of RAM and Windows 10 Home, Pro, Enterprise, or Education (32-bit and 64-bit editions).
    • iOS: Microsoft Dynamics 365 Business Central for iPad and iPhone requires iOS 10.0 or later.
    • Android: Microsoft Dynamics 365 Business Central for Android tablet and Android phone can be installed on devices with at least 1GB of RAM and Android 6.0 or higher.

    Device size: Microsoft Dynamics 365 Business Central is supported on smartphones with a minimum screen size of 4" and tablets with a minimum screen size of 7".

  • Assembly orders are internal orders, just like production orders, that are used to manage the assembly process and to connect the sales requirements with the involved warehouse activities. Assembly orders differ from other order types because they involve both output and consumption when posting. The assembly order header behaves similarly to an output journal line, and the assembly order lines behave similarly to consumption journal lines.

    Production orders are used to manage the conversion of purchased materials into manufactured items. Production orders route work through various work or machine centers on the shop floor.

  • Yes. Some Cloud-based features may run on premises in certain cases and others are not supported at all.

    • Built-in Power BI reports and charts
    • Built-in Power Automate Management
    • Outlook add-in
    • Sales and Inventory Forecast
    • Cortana Intelligence in Cash Flow Forecast
    • Bulk Invoicing from Microsoft Bookings
    • Create workflow from Flow
    • Sandbox environments
    • Late Payment Prediction
    • In-product search
    • Bulk Invoicing from Microsoft Bookings
  • The minimum license requirement for Microsoft Dynamics 365 Business Central is one.

  • Customers who have external accountants who wish to connect to the Microsoft Dynamics 365 Business Central application can purchase one per tenant at no additional cost. External Accountant Licenses contain all the same use rights as Microsoft Dynamics 365 Business Central licenses except for the following: Access to user set up or admin tasks and any other Microsoft Dynamics 365 Business Central application.

Microsoft Power BI

  • The Microsoft Power BI service is a cloud-based business analytics service that enables anyone to visualize and analyze data with greater speed, efficiency, and understanding. It connects users to a broad range of cloud-based and on-premises data through easy-to-use dashboards, interactive reports, and compelling visualizations that bring data to life.

  • Power BI Pro is an individual user license that allows access to all content and capabilities in the Power BI service. You can even share content and collaborate with other Pro users. Only Pro users can publish content to workspaces, share dashboards, and subscribe to dashboards and reports.

    Power BI Premium provides dedicated capacity to deliver more consistent performance. It also supports larger data volumes in Power BI. For individual users, Premium enables widespread distribution of content by Pro users and it doesn't require per-user Pro licenses for recipients viewing the content. This means that consumers can collaborate with colleagues and view and interact with dashboards, reports, and apps that have been shared with them.

  • Power BI Report Server is an on-premises report server with a web portal in which you display and manage reports and KPIs. Along with it come the tools to create Power BI reports, paginated reports, mobile reports, and KPIs. Your users can access those reports in different ways: viewing them in a web browser or mobile device, or as an email in their in-box.

  • Microsoft Power BI can be purchased independently but is included in Office 365 Enterprise E5 subscriptions

  • Yes. Power BI Pro is required to publish reports, share dashboards, collaborate with colleagues in workspaces and engage in other related features.

  • There are hundreds of different data sources you can use with Power BI. Wherever you get your data from, that data has to be in a format consumable by the Power BI service. With consumable data, the Power BI service can create reports and dashboards.

    • Dataset size limit - There's a 1-GB limit for datasets stored in Shared capacities in the Power BI service. If you need larger datasets, you can will need to use Power BI Premium
    • Distinct values in a column - When caching data in a Power BI dataset (sometimes called 'Import' mode), there is a 1,999,999,997 limit on the number of distinct values that can be stored in a column.
    • Row limit - When using DirectQuery, Power BI imposes a limit on the query results that are sent to your underlying data source. If the query sent to the data source returns more than one million rows, you see an error and the query fails. Your underlying data can still contain more than one million rows. You're unlikely to run into this limit as most reports aggregate the data into smaller sets of results
    • Column limit - The maximum number of columns allowed in a dataset, across all tables in the dataset, is 16,000 columns. This limit applies to the Power BI service and to datasets used in Power BI Desktop. Power BI tracks the number of columns and tables in the dataset in this way, which means the maximum number of columns is 16,000 minus one for each table in the dataset.
  • The on-premises data gateway acts as a bridge to provide quick and secure data transfer between on-premises data (data that isn't in the cloud) and several Microsoft cloud services. These cloud services include Power BI, PowerApps, Power Automate, Azure Analysis Services, and Azure Logic Apps. By using a gateway, organizations can keep databases and other data sources on their on-premises networks, yet securely use that on-premises data in cloud services.

    • Microsoft Power BI offers a set of mobile apps for iOS, Android, and Windows 10 mobile devices. In the mobile apps, you connect to and interact with your cloud and on-premises data.
    • Organizations can use Microsoft Intune to manage devices and applications, including Power BI mobile apps for Android and iOS.
    • Microsoft Intune lets organizations control items like requiring an access pin, controlling how data is handled by the application, and even encrypting application data when the app isn't in use.
  • Consumers use the Microsoft Power BI service to explore reports and dashboards in order to make business decisions. Those reports and dashboards are created by Designers who have Microsoft Power BI Pro licenses. Pro users have the ability to share content with their colleagues and to control what their colleagues can and can't do with that content. Sometimes, designers share content by sending you links, and sometimes the content automatically installs and appears in Microsoft Power BI under Apps or Shared with me.

Microsoft Dynamics GP

  • Dynamics GP is a complete enterprise resource planning (ERP) solution for small to medium sized businesses. Dynamics GP helps you gain control over your primary business drivers. From financials and human resource management to manufacturing and operations.

  • In October of 2019 Microsoft moved GP to the Modern Policy. The Modern Policy will offer continuous support and servicing including bugs, fixes, new features and patch updates for Dynamics GP

    Microsoft has committed to three-yearly updates of Dynamics GP going forward. To stay current, clients will need to take at least one of the three yearly releases to stay supported by Microsoft

    Before the October 2019 release, any older release will continue to follow their existing Lifecycle timelines under the Fixed Policy.

Microsoft Power Automate

  • Power Automate is a cloud-based service that provides a simple way for users to build workflows that automate time-consuming business tasks and processes across applications and services.

  • Microsoft Power Automate only requires an email address and a browser.

    **Please note email addresses with .gov and .mil are not supported.

  • Power Automate connects to more than 100 data sources out of the box

  • There are numerous pre-built template flows for popular and common scenarios are available. Using a template only requires you to have access to the services in the template and to fill out any required settings.

  • Power Automate flows can be shared in two ways:

    • You can add co-workers or groups in your organization as owners on your flows, so they can also edit and manage the flow.
    • For flows that can be run manually, you can also grant other people or groups in your organization permission to just run the flow.
  • Users can create an unlimited number of flows based on license.

Microsoft 365

  • In April of 2020, Microsoft renamed its Office 365 small and medium business plans Microsoft 365

  • Microsoft 365 includes:

    • Word
    • PowerPoint
    • Excel
    • One Note
    • One Drive
    • Outlook
    • Teams
  • No action is needed from you. Your Office 365 subscription will automatically be renamed to Microsoft 365. You will see the name of your subscription update to the new name across your Admin Portal and monthly billing statements.

  • Internet access is required to install and activate all the latest releases of apps and services included in all Microsoft 365 subscription plans. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app.You should also connect to the Internet regularly to keep your version of Microsoft 365 up to date and to benefit from automatic upgrades. If you do not connect to the Internet at least every 31 days, your apps will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones.

    You do not however need internet access for your Office apps, such as Word, Excel, and PowerPoint, because the apps are fully installed on your computer.

    • Monthly commitment payment: You pay month by month, and you can cancel at any time.
    • The Microsoft 365 Enterprise ,Office 365 Enterprise plans and Microsoft 365 Apps for enterprise are available for annual commitment payment.
    • Annual commitment payment: You sign up for a one-year subscription, but you can choose to pay month to month or pay for the entire year at the time you sign up.

Microsoft Dynamics 365 Project Service Automation

  • Previously named Microsoft Dynamics Project Service Automation helps organizations efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables you to: Plan projects, and create estimates work schedule and track project cost and revenue

  • Microsoft will discontinue sales of Microsoft Dynamics Project Service Automation on October 1, 2020.

    Customers can evaluate Microsoft Dynamics 365 Project Service Automation as part of the public preview starting June 22, 2020, while Microsoft Dynamics 365 Project Service Automation will become generally available on October 1, 2020

  • Eligible customers using Dynamics 365 Project Service Automation may continue to use it through October 1, 2022 if on a CSP or Web Direct contract, or October 1, 2024 for EA customers, or until the end of their most recent Dynamics 365 contract or renewal, whichever occurs first.

    • More advanced task planning from the embedded Microsoft Project for Web capabilities;
    • Customer-facing invoice generation with sales taxes, date-effective exchange rates, and financial processes (e.g. project revenue recognition) to extend Sales to Invoice business processes
    • Advanced contracting models such as multi-customer contracts, retainer-based contracts, Not-to-exceed limits and Task-based billing options
  • There will be no immediate disruption of service for existing customers. Customers should review their current contracts to determine end of contract dates prior to October 1, 2020.

  • MicrosoftDynamics 365 Project Service Automation will remain a supported application until October 1, 2022 for CSP and Web Direct customers, and October 1, 2024 for EA customers. This means that Microsoft will continue to fix any bugs until the end of service date. Microsoft will also continue to release cumulative monthly updates for bug fixes

Microsoft Dynamics 365 Commerce

  • Microsoft Dynamics 365 Commerce was formerly known Dynamics 365 for Retail and became available on February 3, 2020. Its offers a omnichannel solution that brings together back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

  • The new to Microsoft Dynamics 365 Commerce application is it enables the creation of digital experiences using built-in web authoring and development tools to produce engaging and intelligent digital storefronts. A connected marketing and headless commerce platform further enable the seamless management of content, assets, promotions, inventory, and pricing across all channels.

  • Microsoft Dynamics 365 Customer Insights application, when used with Microsoft Dynamics 365 Commerce allows retailers to aggregate data from the various systems that customers use. They can then use this data to generate a single view of the customer and derive insights. The integration of Microsoft Dynamics Customer Insights with Microsoft Dynamics 365 Commerce lets retailers select one or more measures that should be shown on the customer card for a personalized customer experience.

  • The first generally available offering from Fraud Protection is a purchase protection module that lets merchants sign in to the Fraud Protection dashboard for their organization and define fraud rules for online purchases. Based on the settings that a merchant configures in Fraud Protection, e-commerce transactions can be validated with Fraud Protection before they are sent for payment authorization.

Microsoft Dynamics 365 Sales

  • Microsoft Dynamics 365 Sales is the platform that enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Microsoft Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.

  • With the April 2019 release, any new subscription to Microsoft Dynamics 365 Sales will not have the Sales app (web client). The existing organizations where the Sales app was available will show a notification prompting users to update their legacy web client apps to Unified Interface.

  • In 2016 Dynamics CRM was replaced with Microsoft Dynamics 365 sales which is a suite of business applications including Dynamics 365 for Sales.

  • Dynamics 365 for Sales Professional is limited to:

    • 15 Custom Entities
    • 5 Business Process Flows
    • 15 Custom Queues
    • 10 3rd Party App Installs
    • 2 Custom Forms
    • 5 Custom Reports, Charts and Dashboards

    Dynamics 365 for Sales does not have access to:

    • Marketing Lists
    • Marketing Campaigns
    • Embedded Intelligence
    • Quick Campaigns
    • Forecasting
    • Sales Playbooks
    • Competitors
    • Sales Goals and Territory Management
    • Product Taxonomy & Relationships
    • Hierarchies
    • Social Engagement/Gamification
    • Teams: Define and Configure

    Dynamics 365 for Sales Enterprise has unlimited access to all of the above features

  • Microsoft Dynamics 365 Sales is only available on premise for the Enterprise version. Both Microsoft Dynamics 365 for Sales Professional and Enterprise are available on cloud.

Microsoft Dynamics 365

  • Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Microsoft Dynamics 365 bring together the best of Microsoft’s CRM and ERP cloud offerings into one cloud service with specific, purpose-built apps for business functions.

  • Common Data Model includes a set of standardized, extensible data schemas that Microsoft and its partners have published. This collection of predefined schemas includes entities, attributes, semantic metadata, and relationships. Common Data Model simplifies this process by providing a shared data language for business and analytical applications to use.

    • Microsoft Dynamics 365 Finance
    • Microsoft Dynamics 365 Supply Chain Management
    • Microsoft Dynamics 365 Business Central
    • Microsoft Dynamics 365 Sales
    • Microsoft Dynamics 365 Marketing
    • Microsoft Dynamics 365 Customer Service
    • Microsoft Dynamics 365 Field Service
    • Microsoft Dynamics 365 Talent
    • Microsoft Dynamics 365 Commerce
    • Microsoft Dynamics 365 Project Operations
    • Microsoft Dynamics 365 Mixed Reality
    • Microsoft Dynamics 365 Artificial Intelligence

Microft Dynamics 365 Mixed Reality

  • Microsoft Dynamics 365 Mixed Reality is a suite of applications including Dynamics Remote Assist, Dynamics 365 Guides and Dynamics 365 Layout with Dynamics 365 Product Visualize coming soon. The Microsoft Dynamics Mixed Reality applications are used in conjunction with the Microsoft Hololens 2.

  • Microsoft Dynamics 365 Guides is a mixed-reality application for Microsoft HoloLens that lets operators learn during the flow of work by providing holographic instructions when and where they are needed. These instruction cards are visually tethered to the place where the work must be done, and can include images, videos, and 3D holographic models. Operators see what must be done, and where.

  • The Microsoft Hololens is a pair of mixed reality smart glasses developed and manufactured by Microsoft and used in conjunction with applications in the Microsoft Dynamics Mixed Reality product offerings. HoloLens was the first head-mounted display running the Windows Mixed Reality platform under the Windows 10 computer operating system.

    In 2019 Microsoft released a second edition to the HoloLens - HoloLens 2 offering a field of view of 52 degrees, hardware accelerated workloads such as eye tracking, fully articulated hand tracking, and enhanced audio.

  • The Dynamics 365 Remote Assist is used to empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices.

    Some of the practical uses of Dynamics 365 Remote Assist:

    • Collaborative maintenance and repair: Empower technicians to solve problems faster the first time with Microsoft Dynamics 365 Remote Assist. By using heads-up video calling on Microsoft HoloLens and mobile devices, technicians can receive guidance in context from remote collaborators.
    • Remote inspections: Empower onsite inspectors to collaborate with remote inspectors to evaluate and document asset quality.
    • Knowledge sharing and training: Document repairs via photos and videos and share them with the rest of your organization.
  • Microsoft Dynamics 365 Mixed Reality works well with Microsoft Dynamics 365 Field Service. Mixed reality Guides for Field Service enables the Microsoft Dynamics 365 Guides capability to be seamlessly integrated within the Field Service experience. Service tasks can have associated Microsoft Dynamics 365 Guides that can be easily accessed by technicians when out on service calls in the field.

    Microsoft Dynamics 365 Guides are also an emerging idea for use with the Mircosoft Dynamics 365 Human Resources to assist employees learning new skills an updating existing training.

Microsoft Dynamics 365 Marketing

  • Microsoft Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships.Some features include:

    • Create graphical email messages and online content with customizable email templates and landing pages with a simple drag and drop tool.
    • Quickly target and connect with LinkedIn audiences by importing leads generated with LinkedIn's lead tools.
    • Use dashboards and reports to track the performance of your marketing initiatives, and to identify your best lead sources and marketing activities.
    • Improved segment design and management
    • Enhanced customer journey experience
    • Test-send dynamic emails
    • Automated scheduler
    • Extended event management capabilities
    • Improved email content designer
    • Surveys with Microsoft Forms Pro
    • Compliance made easier
    • Spam Checker
    • Export data to Microsoft Excel
    • Event planners can leverage Marketing forms for event registration.
    • Event registration forms can be embedded into any third-party CMS.
    • Planners can design event registration forms within the event entity.
  • Microsoft Forms Pro is a solution that builds on the current survey-creation experience of Microsoft Forms in Microsoft 365. It offers new capabilities that make capturing and analyzing customer and employee feedback simpler than ever. Your customers can respond to the surveys by using any web browser or mobile device.

  • Microsoft Dynamics 365 Marketing can schedule and post messages directly to your organization's accounts on social media sites. Use the Social posts settings to author and schedule your posts.

    Additionally Microsoft Dynamics 365 Marketing offers solutions for Linkedin also:

    • Import leads generated by LinkedIn Lead Gen Forms into Microsoft Dynamics 365 Marketing
    • Design customer journey triggers that react to Lead Gen Form submissions
    • Create LinkedIn Matched Audiences based on Microsoft Dynamics 365 Marketing segments
    • Schedule and publish social posts to LinkedIn from Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Human Resources

  • Dynamics 365 Human Resources provides the workforce insights you need to build data-driven employee experiences across multiple areas, including:

    • Compensation
    • Benefits
    • Leave and absence
    • Compliance
    • Payroll integration
    • Performance feedback
    • Training and certification
    • Self-service programs
  • Dynamics 365 Human Resources offers several features to assist both employees and Human Resource managers.They include:

    • Employee profiles that include career certifications ,skills and interest
    • Employee Portals to manage leave request ,performance tracking and upcoming training reminders
    • Department managers can track team and individual performance
    • Training and Certification tracking and the ability to integrate Linkedin Learning and Dynamics 365 Guides
  • Dynamics 365 Human Resources offers the ability to create employee compliance programs like ADA and FMLA within the application with the ability to modify them at an individual or a company level.

    Benefits Administration functionality with configurable self-service enrollment tools that allow for benefit groups, hierarchies, flexible credits, and auto-enrollment

    Integrate Linkedin Talent Solutions for recruitment management.


  • XcelPros Packages are “Accelerators” tailored to include a comprehensive set of tools, templates and configurations. The packages include one or more of the following -

    • Microsoft Solutions for productivity and rapid growth
    • Industry specific processes
    • Tools that streamline a software implementation and user transformation.
    • Templates to accelerate transformation
    • Application Maintenance & Support (including On-Call Support)
  • Here are a few reasons how you benefit from these Accelerators -

    • A comprehensive list of templates that cover 85% or more of the industry specific requirements on Day 1.
    • Packages will aid in the overall speed & efficiency of your software implementation. No more drain of your time, resources and budget to execute your projects.
    • In case of highly regulated industries, the packages offer significant help to ensure in-line Validation.
    • Packages include agile transformation tools, helps with user adoption & achieve intended ROI.
    • Most packages are fixed cost, helps you with Total Cost of Ownership (TCO).
    • XcelPros packages are designed to meet the needs of companies in a Startup phase to SMBs and large Enterprises.
    • The packages aid in technology transformation of a process manufacturing, discrete manufacturing, distribution and highly regulated industries.
    • Our target industries - Pharmaceutical, Biotech, Chemical, Manufacturing & Distribution.
    • The XcelPros Rapid Implementation Packages are available for all products within the Microsoft Dynamics 365 ecosystem.
    • Additionally there are Proof-of-Concept (POC) Packages available for the following:
      • Microsoft Dynamics 365 Finance
      • Microsoft Dynamics 365 Supply Chain Management
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics Power Platform
      • Microsoft Dynamics 365 Customer Service
      • Microsoft Dynamics 365 Sales
      • Microsoft SQL Server
    • We have taken years of experience in business systems and industry best practices to design optimal solutions for an ERP implementation. We understand companies no longer have 12 to 18 months to roll out systems that they need in place today.
    • For us, rapid does not mean cutting corners. We have analyzed cost, time and resources required for a traditional ERP project and developed solutions to address the following -
      • Needs of your day-to-day business
      • Requirements to stay compliant and
      • Eliminate the time your employees will be taken away from their everyday jobs.
    • By creating templates and requirements that meet cGMP compliance we have been able to reduce project times for highly regulated industries to less than one year.
  • We offer a variety of packages that cover a number of products in the Microsoft Dynamics 365 Ecosystem. With any of our offerings, XcelPros provides a free assessment to make sure the package is a right fit for your company, resources, skillset and technology goals. In addition, our packages have the option to start with a Proof-of-Concept (POC) option so you can have a risk-free option before making a commitment.

  • There are a number of factors that will determine the cost of your project. During our free assessment we will determine number of users, modules to implement, your technology needs and 3rd party integrations. We also have other project cost reduction measures such as remote implementations leveraging conferencing tools Skype and Microsoft Teams.

    • It varies by package. However, most XcelPros Rapid Implementation packages are designed to be implemented within 3-6 months (without customizations).
    • This time period is a fraction of the time taken using traditional methods.
  • We offer an XcelPros Rapid Upgrade Package specifically for customers looking to upgrade their existing Dynamics AX solution. Our process will begin with a free assessment to understand your current configuration, evaluate any customizations our may have deployed during your original implementation and your project goals. We will then provide a project timeline and estimate for transitioning to Microsoft Dynamics 365 Finance & Microsoft Dynamics 365 Supply Chain Management.