IOT

How Embracing IoT Enables Business Growth

How Embracing IoT Enables Business Growth 2400 900 Xcelpros Team

At a Glance

  • $5.5 – $12.6 trillion: The estimated dollar impact on the world economy from the Industrial Internet of Things by 2030
  • 26%: The impact of IoT in manufacturing, hospitals, and other areas
  • 10 – 14%: The impact of IoT in human health-related companies
  • 55%, down from 61% in 2020: The economic value potential of the developed world

Source: McKinsey Digital

IoT in Production

The Internet of Things is continuing to have a growing impact on all industries, including the production of medicines and other pharmaceuticals.

“The IoT enables devices to connect and exchange data. In manufacturing, the IoT connects assets to processes, systems, and people. This enables better integration of plant processes, achieving higher levels of productivity and taking manufacturing to the next level of transformation, Industry 4.0,” a blog post from IBM states.

“IoT for manufacturing can harness the data from machines and equipment to transform the processes and systems of the modern factory environment. By denying or ignoring the transformation that the IoT (internet of things) will inevitably bring, manufacturers risk falling behind competitors and losing clients that value speed and innovation,”

Today, the world is in the midst of the fourth Industrial Revolution following 1783’s use of water power and steam, 1870’s introduction of electricity and the 1960’s switch from analog to digital technology.

Industry 4.0 embraces cognitive manufacturing using a combination of connected sensors, big data, predictive analysis and robotics. With the industrial internet of things (IIoT) on the rise, human workers are moving away from repetitive, mundane tasks. Instead of people dipping thermometers into vats or manually counting products, sensors can monitor temperatures in real time. Barcode labels attached to everything from individual packages to pallets let handheld devices not only identify the contents, but also where they belong.

This information flows from sensors to device controllers for each machine. Each controller sends information into a plant’s internal computer network. From there, it’s passed into individual workstations that can be anywhere in the world.

Digital Controllers for IoT

Walk into any production plant anywhere in the world and regardless of what the plant produces, changes are high you’ll see controllers made by Siemens.

“Siemens is a pioneer in framework and energy arrangements, just as computerization and programming for the Industrial Control And Factory Automation Market. Being one of the world’s greatest makers of energy-effective, asset sparing advancements, this organization gives research center diagnostics, clinical imaging hardware, and clinical IT solutions,” Verified Market Research states.

VMR lists Siemens of Germany at top of its list of seven industrial control and factory automation companies. The others are ABB of Sweden, Emerson Process Management of the U.S., Rockwell Automation of the U.S., Schneider Electric headquartered in France, Honeywell of the U.S. and Mitsubishi Electric of Japan.

Siemens markets the SIMATIC IOT ® gateways, which make it easy to, “implement forward-looking production concepts in your existing plant with SIMATIC IOT gateways – they’re open, versatile, and retrofittable,” the company states.

One of Siemen’s products is a controller aimed at cloud computing: the SIMATIC Cloud Connect 7. These types of controllers help companies with far-flung operations in multiple countries share information in real-time, letting workers know what’s going on in a machine a continent away. Industrial manufacturers sending this information through the Microsoft Azure cloud computing platform can easily access data from—or send commands to—devices using these controllers.

Siemens’ industrial robots “help manufacturers grow and develop new applications that were once unfeasible with previous robotics technology.” Combining different Siemens controllers and robots is one way small and medium businesses can boost their production and efficiency. By automating formerly repetitive steps, companies can run production lines longer with reduced errors. Fewer human interaction is required, allowing production runs without anyone in the building.

Information from these controllers produces what’s commonly referred to as “big data.” Terabytes of data can be routed from individual sensors through machine controllers into your network. Unfortunately, this information is almost worthless if you can’t make it work for you.

Figure: 1IoT Enterprise Spending Forecast

IoT Enterprise Spending Forecast

IoT Data

When it comes to IoT data, Enterprise Resource Planning (ERP) software is the next logical step in the flow of information. ERPs are designed to organize the data sent through your controllers and present it in useable forms such as graphical dashboards and reports.

“ERP systems bridge information gaps across different departments within a business allowing managers to see a more holistic view of a company’s finances and critical issues. With easy access to all company processes and data, managers can make quick and informed decisions to improve the productivity of the business,” according to Omniaccounts.

One important ERP feature is resource allocation. Modern sensors and controllers might be able to tell you what each machine is doing, but not which sequence of machines is most efficient. That’s where your ERP comes in.

Omniaccounts states “When ERP systems are implemented correctly across a business, they transform the financial, operational, and human resource aspects of an organization. Companies at the forefront of innovation are implementing ERP software to improve the way data is shared across an organization, reduce internal costs, increase efficiency, and improve processes across their organizations. An ERP system fits in with any industry, be it retail, corporate, industrial, and even small businesses, assisting with the day-to-day operations of the company and the ever-changing industry needs.”

Effective ERP

Picking the right ERP for your business can make a big difference when it comes to functionality. Among the many benefits of modern ERP for manufacturing is the ability to improve supply chain efficiency by helping track raw materials from the supplier to your warehouse. Once the essential items arrive, an ERP designed with labeling in mind makes it easy to efficiently store, trace and track products throughout production, and on to customers.

The right ERP also boosts production by enabling more efficient resource allocation.

Imagine your factory is running a dozen different jobs and one of the orders is smaller than normal. When that job completes, the ERP can indicate that a machine is available. The remaining time can then be used for preventive maintenance, to run a low-volume order for one customer, or increase production for another.

On top of resource allocation, especially when coupled with IoT data, an ERP with predictive analysis helps companies.

  • It lets you know when a part is showing wear so you can replace it before having to shut down a production line
  • It helps predict where new markets will emerge through evaluating business intelligence
  • Supply chain information, coupled with business intelligence, can predict where the next Suez Canal-type fiasco might occur, giving you the option to route your shipments through other ports

Get a free consultation to discover more about Embracing IoT powered applications.

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ERPs and Pharmaceutical

Today’s modern ERPs are a great way to boost the business of any small, medium or large business. ERP Research lists six ERP software makers whose products are especially good for pharmaceutical companies.

“Many pharmaceutical companies are beginning to explore Microsoft Dynamics as their pharmaceutical ERP. The solution provides a great degree of flexibility plus a large partner ecosystem that has developed many pharmaceutical industry add-ons,” ERP Research states.

An important advantage of using Microsoft Dynamics 365 products is the company’s focus on security. Using Azure, Microsoft’s cloud computing platform provides an additional layer of data security as propriety information travels from one company site to another.

Labeling solutions that can print either barcodes or QR codes lets pharmaceutical companies embed any and every piece of required information in each label. A scan of an individual product’s label can then provide all data required in order to meet the regulations of each country or state that item moves through after leaving the factory. Even safety data sheet (SDS) information and instructions can be embedded in a label, quickly and easily.

Final Thoughts

IoT in the pharmaceutical industry is sure to be a defining factor as more use cases develop. Any company wanting to take advantage of modern technology and move to Industry 4.0 need to look at investing in at least three types of products:

  1. 1.IoT sensors to gather information at the machine level
  2. 2.Controllers to guide that data into your network
  3. 3.A modern, efficient and scalable Enterprise Resource Planning tool like Microsoft Dynamics 365 to turn that data into information for helping your company run more efficiently and profitably.

This combination gives your company an edge over competitors locked into older products and programs. Is your business IoT ready?

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

How Azure helps SMBs grow

How Azure helps SMBs grow their businesses

How Azure helps SMBs grow their businesses 2400 900 Xcelpros Team

Azure is

Small and medium businesses and enterprises(SMBs/ SMEs) looking to make the move into a secure and versatile cloud computing environment need to take a closer look at Microsoft’s Azure platform. About to enter its 12th year, Azure has provided a wealth of open source programs, renown security, cloud computing services and scalability to help small and medium businesses grow.

Microsoft’s Azure is:

  • Hybrid cloud computing, letting companies create virtual machines on Linux or Windows platforms
  • Application development including E-commerce and mobile products
  • AI (artificial intelligence) aimed at helping mine knowledge from your existing data
  • Cloud migration and modernization, moving information from an on-premise server farm to a distributed cloud
  • Data and analytics, including blockchain
  • The Internet of Things, allowing manufacturers to attach sensors to machine components and be alerted before critical failures strike
  • Security, including disaster recovery
  • Industry solutions covering financial services, government, healthcare, manufacturing, retail, energy, media, entertainment and space

Azure features are useful in all of these situations, and more. By using open source programs, companies can create custom applications for their unique needs and run them through Azure. Additionally Azure can seamlessly share data with other Microsoft products like Dynamics 365, Microsoft’s flagship enterprise resource planning (ERP) suite.

Azure and IoT: A Perfect Match for Manufacturing

IoT in manufacturing most commonly refers to a set of smart machines and equipment that communicates in a network. There can be hundreds of connected sensors that monitor wear on equipment, relate temperature and pressure settings, and monitor flow rates.

Each of these sensors feed information into a computer network. The data then needs to pass from its source where it can be analyzed and turned into actionable intelligence.

This is a huge benefit if your company has a manufacturing plant in another country. Every team is aware of what the other is doing, and if there are any issues in the manufacturing process.

Connecting other Microsoft programs, like Dynamics 365 Supply Chain Management on top of Azure ensures your small to medium enterprise (SME) has accurate control of its inventory. With the global supply chain issues ongoing, knowing what’s where and how to get your products to your customers has become critical.

Azure is Open Source

The benefit of Azure’s being open source means your developers can create programs that help your business along with other companies’. As a bonus incentive, as of Sept. 28, 2021, your company can even earn Azure credits for open source projects for one year.

Among the programs already taking advantage of Microsoft’s incentive are:

Figure: 1 Advantages of Microsoft’s incentives

Advantages of Microsoft's incentives

  • FreeBSD, a Unix operating system for servers, desktops and embedded platforms. The credits help developers work on custom kernels.
  • Alma Linux, an enterprise distribution system.
  • Snakemate, a workflow management system for creating scalable data analyses. The workflows can be scaled to server, cluster grid and cloud environments.
  • Promitor discovers Azure Metrics for easy use anywhere.

Often, taking advantage of open source technologies like these helps SMBs getting just started with Azure identify a number of new opportunities for growth. Quoting a 2020 McKinsey and Co. report, Microsoft states, “organizations that adopt open source technologies score 30 percent higher on innovation and 20 percent higher on developer satisfaction.”

One of the oldest open source programs around is Linux. Linux virtual machine(VM) images make up 60 percent of Azure Marketplace VM images. Pairing Linux with Microsoft’s Azure lets developers and businesses:

  • Spend less time on administrative tasks
  • Streamline the creation of fully governed environment using Azure blueprints
  • Protect your intellectual property (IP) and digital assets with the Azure IP Advantage program.

Among the seven products listed on the Azure Linux home’s website is one that lets you provision Windows and Linux virtual machines in seconds, one letting you migrate your current on-premise virtual machines to Azure, and another letting you gain deeper insights into your data.

Azure is IoT

Azure is designed for the Internet of Things (IoT). Azure IoT Central is an app platform that’s secure, industry-focused, enterprise grade and scalable. As your business grows, your investment can scale with it.

Since IoT is able to create stacks of big data in real-time, Azure has been designed to provide quick connectivity between IoT devices and the cloud. This lets you track what’s happening and modify commands when unexpected situations occur, like an unexpected breakdown on the production line.

Azure’s IoT-based design provides a bridge between business applications, such as the Dynamics 365 ERP suite and your IoT data. Complex custom intermediate software is not required to interpret what your IoT sensors are telling so it can communicate with your ERP. Azure handles it for you.

The IoT Plug and Play app helps simplify device interactions, enabling easy device-to-cloud integration. This cuts development time, cost and complexity. It lets you build devices that integrate easily with Azure IoT cloud solutions without writing embedded code.

Azure is About Making Data Useful

One of the programs built for the Azure cloud services program is Azure Databricks. Azure Databricks offers three environments for generating data intensive applications:

  1. 1.Databricks SQL for analysts wanting to run SQL (structured query language) queries, letting them explore your data from different perspectives.
  2. 2.Databricks Data Science & Engineering, providing collaboration between data engineers, data scientists and machine learning engineers. Ideal for big data pipelines, Azure Databricks can turn information from multiple sources into insights your SMB can turn into profits.
  3. 3.Databricks Machine Learning is an end-to-end machine learning environment for experiment tracking, model training, feature development and management plus feature and model serving.

Book a free consultation to learn how Azure can accelerate your business growth.

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Azure is Innovation

Being open source, Azure has access to a host of shared programs.

CsharpCorner lists nine ways to run an application in Azure. They include virtual machines, Azure Kubernetes service, Azure Container Instances service, Azure Batch, Azure App Services Web Apps or Mobile Apps, Azure Function Apps and Logic Apps.

With more than 180,000 open source projects and more than 1,400 unique licenses, the odds of finding pre-built, easily customizable open source software are in your favor.

For example, the Azure Marketplace is promoting featured apps that support innovation and software needs in several industries:

  • Digital Factory: Digitize manufacturing processes such as performance tracking, production scheduling and log-keeping quickly and cost-effectively
  • Exact Globe: Designed for financial services, it integrates financial and operational processes creating best-in-class financial administration
  • Personalization Platform: Made for online retailers, it lets your customers have a personalized, relevant and intuitive experience

The Bottom Line

Azure provides security and flexibility with unparalleled potential growth in terms of computing. This in turn will help your company grow, especially if it wants to digitize production. Designed with the IoT in mind, Azure has features that let it seamlessly move information from machine sensors to ERPs. Any SMB considering moving beyond on-premises computing to the cloud should take a long, hard look at Microsoft Azure, and the growing number of open-source solutions. What’s your next move?

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Best Practices in Quality Management and Control

Quality Management and Control – Best Practices

Quality Management and Control – Best Practices 1758 660 Xcelpros Team

Introduction

Reducing the percentage of defective products saves manufacturers money by cutting raw materials waste, using labor and equipment more efficiently and reducing returns from unhappy customers. Boosting quality control in manufacturing can also lead to an enhanced customer experience, supercharging your brand while lowering the need for more raw materials to replace that which is wasted.

Three common ways any industry can improve quality control include:

  1. 1.Reducing human mistakes by automating repetitive actions. Automation also improves accuracy and increases visibility. Combined with internet of things (IoT) sensors, automation creates data that can be analyzed for hidden incremental improvements.
  2. 2.Inspecting through measurements, testing and comparing products to defined standards. Products that meet those standards are shipped. Those that don’t are recycled. Adding computerized sensors in the inspection and quality control phase also provides an opportunity for insights into ways to create and build quality control standard operating procedures (SOPs).
  3. 3.Tracing inventory from the material supplier through warehouses and production to the end customer’s door. Having an accurate labeling method lets manufacturers trace everything from basic ingredients to sub-assemblies and completed products. Using barcodes combined with automated and hand-held scanners provides a third data entry point into your firm’s network, ensuring most of what goes in comes out as salable products.

Using these three primary quality control methods in production helps companies create an efficient production cycle that reduces machine downtime, defects, waste and rework. The result is better merchandise and less waste, which benefits end customers and manufacturers alike.

Quality Control Starts with Quality Planning

For many, focusing on quality control(QC) means creating an efficient, repeatable manufacturing process to produce the same results, time and time again. The only way to ensure you get this consistency is with a well-formulated quality plan.

Any manufacturer, or even a company looking for a contract manufacturer, will focus on two critical elements: quality and cost. The best way to deliver the highest quality at the lowest cost is to start with quality planning. The American Society for Quality defines these plans as, “A document or set of documents that describes the standards, quality practices, resources and processes pertinent to a specific product, service or project.”

A quality assurance plan for manufacturing ensures:

  • Conformance to your customer’s requirements, which may include meeting government standards
  • Verification of your own standards while confirming your internal procedures work as expected
  • Traceability of every product from the moment raw materials or sub-assemblies enter the factory to their delivery at your customer’s door
  • Objective evidence your quality control methods in production work as designed and as expected
  • Deficiencies in worker training are identified, allowing them to be corrected
  • Insights into ways to further enhance your quality control standard operating procedures (SOPs)

Major components of a quality plan are stated and defined:

  • Responsibility for distribution in terms of which manager or department ensures each step in the process conforms to the companies goals.
  • Process steps and individual procedures for each step in the overall production process.
  • Responsibility distribution in terms of which manager or department ensures each process step conforms to the company’s goals.
  • Testing requirements, which vary by the industry and the amount of government oversight. For example, medicines have much greater oversight than furniture.
  • Methods of tracking changes and modifications, regardless of the cause.
  • Quality process measurement in terms of value provided by the quality plan.

The final and most important components of a quality plan are standards: What practices and procedures must be followed in your quality assurance plan for manufacturing to meet your customer’s needs, your demanding requirements and any government oversight?

The Value of SOPs

A key part in quality control in manufacturing is having repeatable standard operating procedures (SOPs). Each step in every procedure that makes up the entire production process is checked, re-checked and confirmed by workers following it. The final test is having a new hire follow a procedure and reviewing their work. When the work of new hires is able to meet set production quality control standards, the SOP can be considered a success. When it doesn’t, the fault lies with the document, not the worker.

“SOPs establish a systematic way of doing work and ensure that work is done consistently by all persons who are required to do the same task. SOPs must be well written in order to provide an effective control of GCP and prevent errors from occurring, thereby minimizing waste and rework. Poorly written SOPs are a source of misinformation,” according to the U.S. National Library of Medicine at the National Institute of Health.

These documents must be user friendly and written in a way that prevents errors. Preventing errors improves quality, reduces waste and when written with input from people involved in the actual manufacturing process, boosts efficiency.

The Role of Quality Assurance

In manufacturing, quality assurance (QA) refers to “the processes manufacturers utilize as part of a quality management system to maintain consistent, expected quality levels on the items they produce,” according to Machine Metrics.

When paired with QC, QA works to ensure customers receive products that meet specific standards in terms of defects and tolerances. QA is a proactive method that works with team training, defining processes, writing SOPs and selecting the right tools for each job. QC looks at the results and determines if a product passes or fails.

Having effective quality control and quality assurance plans, plus quality auditors to ensure standards are met, results in:

Figure: 1 Role of Quality Assurance

Role of Quality Assurance

  • Cost savings in terms reduced waste
  • Efficiency boosts, such as using equipment more effectively
  • Boosting customer satisfaction, which aids in word of mouth marketing

Quality standards vary by the industry though one of the most common is ISO 9000. ISO 9000 is a set of international quality standards covering many different industries and approaches within them.

Book a free consultation to learn about the best practices in quality control.

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Quality Management Systems

The ASQ defines a quality management system (QMS) as, “a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.”

An effective QMS helps manufacturing companies:

  • Define production processes
  • Reduce waste
  • Prevent mistakes
  • Lower costs
  • Engage staff
  • Set an organization-wide direction
  • Communicate a readiness to customers that it wants to produce consistent results

In today’s digital world, QMS doesn’t stand alone in a silo: it’s part of a company’s overarching software linking QA and QC to inventory, sales and other departments. One example of a versatile QMS, which is part of a modular enterprise resource planning package, is Quality Management for Business Central from Microsoft. Part of its Dynamics 365 ERP, iCM works with Dynamics 365’s Business Central to provide a scalable, easy to use overarching management tool. Business Central helps deliver products on time and under budget, providing a host of measurements and reports.

When merged with internet of things (IoT) sensors on production machines, iCM and Business Central manage and massage data. Among the results are ways to make incremental quality improvements that long-term boost overall quality scores, resulting in more sales.

Summary

For any company, producing higher quality products takes forethought, patience and serious effort. This means having a documented quality assurance plan that includes step-by-step directions for every procedure and every part of the production process. It includes having quality assurance inspectors watching the production process from start to finish, finding ways to boost efficiency and reduce waste.

When it comes to manufacturing, an effective quality assurance plan also looks at quality control, examining and testing various stages of the production process to ensure everything meets your demanding standards.

Helping measure these results is a modern quality management system like Integrated Quality Management from Microsoft. When used as part of an overall ERP software plan, iQM helps companies find ways to improve quality while reducing costs. For many, this leads to an overall effect is a boost in profitability, helping power additional growth.

No one knows how long the coronavirus crisis will last. Taking the time to plan how to function in these uncertain times is essential. Using software tools like the Microsoft Power Platform and its many apps will help companies continue to operate in rapidly changing conditions.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Five Steps to Transforming Manufacturing Operations

Five Steps to Transforming Manufacturing Operations

Five Steps to Transforming Manufacturing Operations 2400 900 Xcelpros Team

Introduction

Lasting effects from the ongoing Covid-19 pandemic continue to disrupt numerous manufacturing operations as the year draws to a close. Companies not only surviving, but thriving were those already undergoing a digital transformation to their manufacturing operations.

“Digital transformation is the transformation of business, industrial products, operations, value chains and services that are enabled through the augmentation of people, knowledge and workplaces through the expanded use of digital technologies. It’s about the people in the workplaces, the processes, the technologies and services,” Janice Abel wrote in an ARC Advisory Group blog post.

Today, digital transformation is all about rethinking the way your company functions. Is it a series of departments that act like independent nations, each competing for scarce resources and seldom sharing information? Or is your company a unified operation, one where department names are merely labels and the data created by one is open and accessible to all?

At the end of the day, digital transformation in manufacturing is all about enhancing customer service. Taking good care of your customers leads to more sales, better growth opportunities and higher profits. Achieving that goal requires breaking down barriers and ensuring free-flowing information between all employees, period.

Sharing this data in a timely, relevant fashion most often requires a manufacturing execution system (MES) and a manufacturing operations management (MOM) process. MES is computer software while MOM may be software or an overarching process. A material resource planning (MRP) package helps you ready your inventory for production. An MES helps track raw material consumption during production.

According to an ARC survey, most manufacturers are deploying MES solutions to connect information in different silos and plants. While there is some visibility, data silos still remain even though artificial intelligence, (AI), machine intelligence (MI) and other digital methods were being used to varying degrees.

Driving Digital Transformation

Ongoing supply chain disruptions are having a huge impact on manufacturing companies. When questioned about the resilience of their manufacturing and supply chains, the overwhelming response was “not very,” according to a recent blog by Forbes.

Forbes posted some response numbers from the Fictiv 2021 State of Manufacturing Report about existing supply chains:

  • 94% of respondents had some concerns
  • 55% worry that increasing digital operations increases security risks
  • 47% state that supply chain management overhead costs are too high
  • 42% believe that working with global markets creates intellectual property risks
  • 31% think that lack of visibility into operations creates risks and uncertainty

The Fictiv report quoted by Forbes came to one simple conclusion: “The way we manage supply chains and manufacture goods has been forever altered.”

Cost overruns were a key concern for 81 percent of recipients while 55 percent were worried about information technology security with their current supply chain.

“Whatever the issue, it’s clear the old way of operating is no longer optimal,” Forbes states. Using digital methods to manage manufacturing has essentially replaced the older methods, at least according to this survey.

  • 95% of respondents believe digitally transforming their manufacturing operations is essential to their company’s future
  • 91% of respondents reported an increase in digital transformation spending
  • 77% defined their digital spending boost as “dramatic” or “significant.”

A Different Perspective

Digital technology enhances productivity, reduces costs and boosts innovation. Manufacturing companies that pay careful attention to their data are able to use it more efficiently to help find and develop new revenue streams.

Figure: 1 How the Internet of Things (IoT) is integrated with Operating Technology (OT)

How the Internet of Things (IoT) is integrated with Operating Technology

At its core, the currency of automation, optimization and profound transformation at its core can help turn new business models to an “as a service” economy, I-scoop suggests.

One way many companies transform their manufacturing operations is by using the internet of things (IoT) coupled with operational technology (OT) and automation on the production floor. IoT sensors in many devices let computer programs track data as each potential product makes its way through the production process.

Mechanical engineers are able to maintain equipment to finer levels of precision. Software engineers are using the data provided to reduce waste and find new ways of boosting efficiency. Enterprise resource planning (ERP) software is using the data to ensure machines are scheduled efficiently. The ERP software helps ensure a near continuous flow of material, even when humans aren’t present.

Learn more about the impact of digital transformation on manufacturing operations.

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Roadmap to Your Digital Transformation

The first step for companies yet to embark on their digital transformation is creating a roadmap. Without understanding what direction you want your business to go and how to get there, any results are likely to be far less than desired.

At a bare minimum, formulating a plan ahead of time helps:

  • Set priorities
  • Manage change
  • Identify and allocate resources

A well thought-out roadmap can help plan your entire journey, or identify problems and new opportunities as you work towards your goal.

Major steps in creating a digital manufacturing roadmap include:

1.Clearly defining your company’s current position and its digital strategy. Stating concrete, achievable goals and then communicating them with partners, employees and clients helps everyone understand what they need to do so that everyone benefits.

2.Defining your financial baseline. Making demands of whatever system you choose to go with, only to balk at the resulting price is no benefit to anyone. Having a plan to only move to the next digital manufacturing transformation phase when you reach certain financial goals makes financial sense, and provides motivation to reach those incremental goals.

3.Ensuring internal Agile processes are ready to go. Breaking your production process into smaller chunks lets you create products and services faster by having processes run concurrently instead of sequentially.

4.Assessing your technology and talent. Understanding what equipment you need, and what skills are required to operate it, lets you start training existing staff or adding new employees ahead of time. Having people who know what they are doing as you implement each phase ensures your digital transformation proceeds smoothly.

5.Choosing the right digital transformation partner. Having a partner experienced in your industry means they’re likely familiar with any problems you may face. Having seen them before, they already know what solutions work and what are a waste of your money. The right partner can also help you set short- and medium-term goals, making sure your transformation is progressing according to plan.

Final Thoughts

Embarking on a new digital transformation pays numerous benefits in the long run. One of the biggest benefits is the ability to rapidly respond to customer requests for new or unique products, resulting in more efficient MAAS (manufacturing as a service).

The most important things to remember when looking to complete your transformation is the need for a detailed roadmap and ensuring you have a digital transformation partner who understands your industry and can help you overcome any hurdles along the way.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

AI in the Pharmaceutical Industry

Using AI & ML in the Pharmaceutical Industry – Key Considerations

Using AI & ML in the Pharmaceutical Industry – Key Considerations 2400 900 Xcelpros Team

Introduction

Artificial intelligence is one of those science-fiction sounding phrases but what does it mean to people in the pharmaceutical industry? What is the difference between AI and its cousin, ML, which means machine learning? How can the two types of computer software make pharmaceutical companies more efficient and more profitable?

The answers are in what they do and how AI and ML work together.

AI can be defined as using computer algorithms—math—to perform tasks requiring human intelligence. IBM defines AI as “leveraging computers and machines to mimic problem-solving and decision-making capabilities of the human mind.”

“It is the science and engineering of making intelligent machines, especially intelligent computer programs. It is related to the similar task of using computers to understand human intelligence, but AI does not have to confine itself to methods that are biologically observable,” John McCarthy was quoted as saying in a 2004 paper.

So if AI acts like somewhat like a human mind to solve problems, how is machine learning different?

“Machine learning is the study of computer algorithms that can improve automatically through experience and by the use of data. It is seen as a part of artificial intelligence,” Wikipedia states.

In essence, the two types of programs work together to analyze information.

For example, say the first 100 production runs of product XYZ1000 have a 70 percent success rate in terms of meeting basic quality standards. Analysis shows the difference between success and failure is one step. Every run where the temperature was kept with a 0.2 degree range succeeded. Every run where the temperature exceeded 0.5 degrees failed. Logic says that keeping the temperature within that narrow range boosts success which in turn, improves productivity.

Machine learning tells operators, “keep the temperature within 0.2 degrees for this one step.” Artificial intelligence builds on machine learning. It says, “by keep everything else the same and keeping the temperature in this single step within 0.2 degrees,” the company will see:

  • More efficient use of raw materials
  • Less waste
  • Greater profits
  • A host of other benefits

So how does a pharmaceutical manufacturing company benefit by using AI and ML? Let’s look at the numbers

By the Numbers

  • $100 billion: The amount of money AI and ML can generate in the US health care industry alone.
  • $161 million – $2 billion: The estimated cost of getting a new drug all the way through clinical trials and obtaining FDA approval.
  • 72 percent: The percentage of healthcare companies believing that AI will be crucial to how they do business in the future.
  • 62 percent: The percentage of healthcare companies considering investing in AI soon.
  • 61 percent: The percentage of companies believing that AI will help them identify opportunities they will otherwise miss.
  • 13.8 percent: A study from the Massachusetts Institute of Technology’s estimate of the amount of drugs successfully passing clinical trials.
  • 11 percent: The percentage of businesses who have not considered investing in AI.

Sources: Digital Authority Partners and PharmaNews Intel.

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How AI Helps the Pharmaceutical Industry

Add in a third element—large data sets created by Internet of Things (IoT) sensors wired into a company’s network—and the result is a technology savvy company that can see ways to improve efficiency. AI runs computations that estimate probabilities based on known numbers.

Going back to our earlier example, 30 percent of the production runs failed quality standards. That’s the new baseline. Having computers that can finely tune machines reduces tolerances.

Another way pharmaceutical companies are using AI is to speed up drug discovery. It sifts through large datasets from clinical studies and other sources to detect hidden patterns, performing tasks in seconds that once took months. Learning every time they perform a task, AIs run through millions of tasks.

“Drug discovery is being transformed through the use of AI, which is reducing the time it takes to mine the vast amounts of scientific data to enable a better understanding of disease mechanisms and identify new potential drug candidates,” says Karen Taylor, director of the Centre for Health Solutions at accounting and consultancy group Deloitte. “Traditional drug discovery has been very fragmentary, very hit and miss,” she adds in The Guardian article.

The rapid creation of effective Covid-19 vaccines is a direct result of AI and ML in the pharmaceutical industry, Taylor states.

Figure: 1 Funding in Artificial Intelligence in the Pharmaceutical Industry

Funding in Artificial Intelligence in the Pharmaceutical Industry

How valuable is AI to big pharma? Britain’s two largest drug makers—AstraZeneca and GSK—recently funded the Cambridge Center for AI in Medicine at the prestigious university. GSK already opened a £10 million (roughly $13.5 million) in central London. This lab is near Google’s DeepMind AI lab.

DeepMind founder Demis Hassabis recently unveiled Isomorphic Labs, which intends to use an AI-first approach to discovering new drugs. DeepMind’s AlphaFold2 AI system solved the 50-year-old challenge of protein folding. AlphaFold is capable of predicting the 3D structure of protein directly from its amino acid sequence to atomic-level accuracy, Hassabis said in a recent Isomorphic blog post.

“One of the most important applications of AI that I can think of is in the field of biological and medical research, and it is an area I have been passionate about addressing for many years,” he said.

Hassabis considers biology an extremely complex and dynamic information processing system, making it a perfect match for AI.

“But just as mathematics turned out to be the right description language for physics, biology may turn out to be the perfect type of regime for the application of AI,” he said.

The Guardian article also looks at the money: Using older methods, nine of every 10 drugs in development will fail. The average drug development time is 10-12 years. With AI, the success rate is expected to at least double and possibly boost success from 1:10 to as high as 1:2.

How Can SMBs Benefit from AI?

While have $13 million labs devoted to research is a great idea, many companies don’t have that large of an R&D budget. At least one well-known company has enterprise resource planning modules that integrate AI: Microsoft.

Figure: 2 AI Powered Insights by Microsoft

AI Powered Insights by Microsoft

AI Powered Insights by Microsoft

One example is Microsoft Dynamics 365’s Customer Insights is one of several modules that has AI built in. When pharmaceutical companies combine Dynamics’ Business Intelligence module with its Integrated Chemical Management (iCM), the two work together to mine your pharmaceutical data.

iCM is specifically designed to handle tasks like System of Record (SOR) for chemical and regulatory data plus compliance with cGMP regulations.

Add in Dynamics’ Supply Chain Management module and pharmaceutical manufacturers and suppliers can know to the second how much of any given product they have. Using AI and other information mined from a thorough inventory review, companies can accurately predict how much of any given precursor chemical they need to meet forecast demands. With this information in hand, companies can place orders when costs are low or keep just enough on hand.

The Bottom Line

Pharmaceutical companies already create mountains of data. Instead of losing valuable nuggets of information such as trends and insights, artificial intelligence can sort through it. AI can:

  • Perform comparatively mundane tasks extremely fast
  • Provide your company with ways to create new products at lower costs
  • Produce new drugs much faster than before
  • Reduce the number of new drug failures

Using Microsoft Dynamics 365 modules equipped with the power of AI ultimately will help boost your bottom line.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

How to Choose the Right ERP Platform

How to Choose the Right ERP System for your Business Growth

How to Choose the Right ERP System for your Business Growth 2400 900 Xcelpros Team

Introduction

Imagine your company’s software vendor has just announced it’s no longer supporting a program your staff uses, one that over the years has helped you grow your business. Processes continue to get more complicated with data continuing to expand at astronomical rates leaving older systems behind. Your company is left with no choice: It’s time to pick a new enterprise resource planning (ERP) system for your organization.

There are two major questions that need to be answered: Which solution best suits your company right now? Is there a different solution that will help your pharmaceutical or chemical company grow from a small or medium business (SMB) to a level able to challenge the industry giants?

Choosing the Right ERP System

Before your company can evaluate products on the market, you need to understand what will work best for you. ERP News suggests that if you do nothing else, it’s important to understand the needs of your business.

Before starting the ERP selection process, it is a good idea to analyze the business processes correctly and reveal the areas that you find incomplete or that need to be improved. Source: ERP News

Figue: 1 ERP selection process

ERP selection process

There are 10 critical steps to selecting the right ERP software package:

1.Ensuring it fits your company’s business needs. It’s important to understand what the needs of your organization are now, and in the future; short, medium and long term.

2.Planning an effective budget. You want to get the most effective business ERP system for your organization. What’s the total cost of ownership? What kind of return on investment (ROI) can you expect? Which is most likely to help your company profit and grow?

3.Verifying flexibility and scalability. Just because a package is a top-rated ERP solution today doesn’t mean it can keep up as your needs grow or as market conditions change.

4.Ensuring it can adapt to new technologies. Can your solution of choice support internet of things (IoT) data? Is it compatible with cloud computing? Does it allow work from any location? Is it usable with tablets, laptops and even mobile phones?

5.Is it compatible with your existing business software? Can the new system communicate with your legacy software and devices? Will your users be able to easily access old data alongside new orders and processes?

6.What do similar-sized competitors use? Is there a standard ERP used in your industry? What do your clients, suppliers and business partners use? What do they like and what would they change if given the chance to start from scratch?

7.Research your implementation partner. How much experience do they have in your industry? How flexible is the software and how capable is your partner? Can your implementation partner customize the software to meet your specific, demanding needs?

8.Will it grow with your business? Can the enterprise resource planning application expand, not only in terms of users but into other areas you don’t need today, but might in the future?

9.Does this project have support from upper management? If not, going through all of the other steps is an exercise in futility. Effective research will make it impossible for top management to say no.

10.Does it have a familiar look and feel? Don’t underestimate the effect changing ERP systems will have on your worker. If you don’t have user support, making it work will be tough. One way to achieve that goal is by using software similar to other programs they already use.

One last question to continuously ask along the way might be “What do we have that works well right now? What do we need to function better?”

Top ERP Systems in the US

All of the software giants have ERP systems. Depending on who you read, different companies will be on top. The dominant players are well-known software companies: Microsoft, Oracle, SAP, Salesforce and others. In no particular order, the most frequently mentioned top ERP systems are:

  • Epicor ERP
  • IFS
  • Infor
  • Microsoft Dynamics 365
  • Oracle JD Edwards
  • Oracle NetSuite
  • Sage X3
  • Salesforce CRM
  • SAP Business One
  • SAP ERP
  • Syspro
  • Workday Financial Management

Researching offerings from each one of these major companies will take time and manpower. At this point, you’ve moved on to the next stage: evaluation.

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Evaluating ERP Software

According to SelectHub, choosing the right ERP system includes evaluating criteria based on your company’s needs. Typically, evaluation criteria includes:

  • Customer Relationship Management / Account Management
  • Accounts Payable Reporting
  • Bank Reconciliation
  • Benefits Administration
  • Capacity Requirements Planning
  • Material Requirement Planning
  • Bill/Build of Materials
  • Logistics Management
  • Inventory Management
  • Module Integration
  • Installation Type
  • Network Flexibility
  • Employee Training

Companies in the pharmaceutical and chemical industries should add:

  • U.S. Regulatory Compliance
  • International Regulatory Compliance

Not included in this list is one other critical criteria that can help determine if your company would be vulnerable to attacks: data security.

Where to Start

A great place to start your search for a flexible, versatile, secure and ultimately valuable ERP software package solution is by connecting with an experienced consulting service with a thorough understanding of highly-regulated industries. This should include upgrades and migration, which are commonly ignored.

There are many partners that can suggest a modern upgrade path including an in-depth migration assessment that is risk-free and cost-effective. Whoever you team with, you’ll want to make certain they have extensive experience in your industry with respect to project planning, risk management and strategy.

Our Recommendation: Microsoft Dynamics 365

Microsoft Dynamics 365 ERP solutions are easily expandable, extremely secure, and backed by Microsoft’s Azure platform. Microsoft Dynamics 365 (D365) modules include Finance, Supply Chain Management, Business Central and other related—and integrated—products. D365 can be customized and enhanced with other functionality, including products specifically designed for chemical and pharmaceutical companies. Integrated Chemical Management is a perfect example as one of Microsoft’s preferred solutions for these industries.

As a Microsoft product, Dynamics 365 has an advantage over every other competing product: a familiar look and feel. Office 365 and its many predecessors are used by millions of people worldwide. This familiarity helps your staff learn new software without having to learn an entirely new method of working.

Final Thoughts

For every business, selecting the right ERP system starts with an honest evaluation of your company and its needs. Determining where you are and where you want to go are the first steps towards ensuring your investment ultimately turns a profit and helps your organization grow.

It’s a big job, selecting the right partner along with the right software package. Thorough research and proper planning will be key to a smooth transition, but the result will be a much better implementation of a much better product. Are you ready to get started?

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Supporting Bioeconomy Processes and Systems

Process and systems to support the Bioeconomy

Process and systems to support the Bioeconomy 1200 450 shahid.anis

The public benefit gained through biological research can be seen through the eyes of a patient who receives a critical medication that did not exist a decade ago, a farmer whose higher-yield crops are turned into fuels, food, and intermediate chemicals, and a small-business owner whose innovative biobased products are breaking new ground in manufacturing. Increased societal needs for food and energy, combined with new knowledge/discoveries in biology and new methods for harnessing biological processes, have dramatically increased the economic potential of the bioeconomy.The National Bioeconomy Blueprint

Introduction

Though written in 2012, The National Bioeconomy Blueprint contains some information valuable to any company wanting to explore the bioeconomy. Critical elements are investments in research and technology.

“… If we want the next big breakthrough, the next big industry to be an American breakthrough, an American industry, then we can’t sacrifice these investments in research and technology,” then-President Barack Obama says in the report. The White House authored the report.

Government agencies at the time were supporting the bioeconomy by:

  • Identifying research and development (R&D) methods
  • Developing foundational transformative technologies
  • Integrating approaches from engineering, physical sciences and computers
  • Improving predictions of vaccine and drug toxicity and efficacy
  • Identifying and characterizing any microbial organism, including purely synthetic versions
  • Creating “science enclaves” that allow analysis of large, complex datasets while maintaining proprietary information.

The report also wanted American industry to increase investment in and production of biofuels, replacing fossil fuels with biomass systems.

Other tasks cited in the report included converting carbon dioxide into liquid fuels, improving biofuel and energy crops, developing new agricultural research programs that drive job creation and transforming manufacturing through bioinnovation.

Some of these tasks have already shown results.

Recent Biotechnical Innovations

A 2020 post on the Klabtree Blog lists 10 biotech innovations.

One of them is CRISPR-based platforms. An acronym for clustered regularly interspaced short palindromic repeats, CRISPR technology was used to create the Pfizer-BioNtech and Moderna Covid-19 vaccines. Other medicines are also using the same technology.

The CRISPR tool, “is based on a system that bacteria use to fight viruses. Bacteria develop clustered repeated sequences in their DNA, known as CRISPRs, that can remember dangerous viruses and then deploy RNA-guided scissors to destroy them,” an article in Time magazine states.

Unlike a DNA-based product that targets a cell’s nucleus, messenger RNA (mRNA)-based vaccines just need to get into the more accessible outer regions of cells where proteins are built.

Using CRISPR technology to accomplish this task, both companies were able to produce Covid-19 vaccines that meet FDA emergency standards. The Pfizer-BioNTech vaccine, now known as Comirnaty, uses its regular, non-emergency procedures. The “regular” and “emergency” variations share the same formula, the FDA states.

Another technological innovation cited by KolabTree that is still being developed involves using DNA as a computer hard drive. The concept would turn cells into data storage chambers with the not-yet-realized ability to store information similar to current data storage.

A third innovation is using base pairings of DNA and RNA nucleotides in what is known as “DNA origami” after the Japanese paper folding art form. Nanovery is using this technology to create diagnostic nanorobots. The robots are inserted into a blood sample. When cancerous DNA is found, the robots light up.

Bioeconomy Business Strategies

Having the technology to turn biological products such as corn husks into fuel does not generate money. Having people who can see profits in the bioeconomy does.

“Entrepreneurs can contribute to the (bioeconomy transformation) by commercializing innovative technologies through startups and new business models,” Andreas Kuckertz writes in a white paper published through MDPI.com.

Figue: 1Bioeconomy Business Strategies

Bioeconomy Business Strategies

Using his research, key strategies for the United States mentioned by the author include:

  • Regulatory framework: Creation of tax breaks, reducing regulatory barriers and helping entrepreneurs obtain and defend patents
  • Market Conditions: Use the public procurement process to speed market adoption
  • Access to Finance: Support the bioeconomy by using venture capital for startups
  • Knowledge Creation and Diffusion: Educate entrepreneurs, connect them to mentors and educate government agencies about entrepreneurship
  • Entrepreneurial Capabilities: Enhance university entrepreneurship
  • Culture: Create an overview of available prizes and awards (mentioned in the National Bioeconomy Blueprint)

Kuckertz suggests modifying these strategies to include those that are:

  • Holistic and based on a clear, causal rationale
  • Include policies with measures tied to clear key performance indicators (KPIs) that can measure progress
  • Have, “dedicated innovation programs accounting for the specifics of bioeconomic innovation will be required to recognize the potential of many promising and possibly game-changing entrepreneurial initiatives.”

While Kuckertz’s comments are oriented at new business development, these same strategies can be used by existing companies. One way is by taking advantage of current cutting-edge business technology: Enterprise Resource Planning (ERP) software.

Get a free consultation to learn how to optimize your processes and systems to support bioeconomy.

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Common Themes in Bioeconomy Products

Each of the previous technological innovations has at least three common themes:

  1. 1.Collecting massive quantities of data, also known as “big data.”
  2. 2.Analyzing it and making sense of what is found. Researchers can pour over spreadsheets and try to understand the data or they can use software. Machine learning (ML) and artificial intelligence software helps find the nuggets. These are the test samples that show a formula’s promise while also listing all of the others that don’t.
  3. 3.Safely storing this information away from prying eyes and competitors.

The good news for many companies is the technology to accomplish these three tasks exists today.

The industrial internet of things (IIoT) lets companies gather big data. ERP software is adept at many tasks, one of which is using artificial intelligence (AI) to provide business insights.

Cloud data storage is generally considered to be more secure than that on many small and medium business (SMB) internal networks, using the Microsoft Azure platform to run Windows-based products, adding extra layers of security and reliability.

Microsoft Dynamics 365 AI is designed to help businesses gather insights into customer needs and experiences. It helps companies accelerate a single process and lets groups solve problems and make decisions based on the data.

Microsoft Azure’s cloud computing service provides a stronger, safer and much more resilient computing platform than the average SMB network. It also has the advantage of making data easily accessible from anywhere in the world, all without compromising data security.

The Bottom Line

The bioeconomy is slowly making inroads into various industries. The chemical and pharmaceutical fields are perfectly set-up to take advantage of reusable biological materials such as corn husks for fuel. Other materials can be used to produce less toxic plant-based solvents.

Making money from the bioeconomy requires not only forward-thinking investors who care about the environment, but also advanced technology like Microsoft Dynamics 365 to make sense of it all.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Innovation is Helping Chemical Companies Grow Into Giants

Innovation is Helping Chemical Companies Grow Into Giants

Innovation is Helping Chemical Companies Grow Into Giants 2063 774 Xcelpros Team

Introduction

Innovation in business often means introducing something new. It’s common for companies to introduce new ways of looking at how they operate. They take a new and different view of their supply chain. They gather ideas from employees on ways to boost sales. Benefits of innovation include:

  • Boosting productivity
  • Reducing costs
  • Being more competitive
  • Boosting brand value
  • Establishing new partners and business relationships
  • Improving profitability

There are many ways to help companies grow. Using newer digital technology is one method.

Companies that fail to innovate, preferring to use methods that were successful 10 or 20 years ago, can quickly fall behind those seeking to enhance their business. Companies that fail to innovate can expect to:

  • Lose market share
  • Reduce productivity
  • Become less efficient
  • See key staff members leave
  • Watch as margins and profits shrink

From a marketing perspective, the expression “building a better mousetrap” applies to them. This failure to innovate is not a good idea when your customers want medicines that will help them live longer, healthier, happier lives.

By the Numbers

Capital spending in the chemical industry is expected to increase in 2021 and 2022 after a sharp drop in 2020.

  • -17.6%: 2020 chemical industry capital spending
  • +11.9%: 2021 chemical industry spending is expected to reach $30.6 billion this year
  • +3.7%: 2022’s estimated increased in chemical industry capital spending

Is your company willing to invest in its growth?

Figure: 1Chemical Industry Growth Projection

Chemical Industry Growth Projection

Using Technology for Growth

Combining big data with artificial intelligence, such as that built into Microsoft Dynamics 365, helps turn digital innovation in the chemical industry into growth.

Growth happens faster when a company has data from reliable automatic sensors, not manually prepared spreadsheets. After analyzing the data for specific information, company leaders can create and adapt growth strategies.

A 2018 Connected Small Businesses in the United States report by Deloitte found, “relative to businesses that have low levels of digital engagement, digitally advanced small businesses realized significant benefits.” These benefits include:

  • Generating twice as much revenue per employee
  • Up to four times growth over previous year revenue
  • Being nearly three times as likely to create new jobs over the previous year with an employment growth rate more than six times as high
  • Being three times more like to have exported products in the past year

“Despite these potential gains, 80 percent of US small businesses aren’t taking full advantage of digital tools such as data analytics and more sophisticated online tools,” Deloitte stated.

Innovation is a Process

Another term for innovation is change. Effective change—effective innovation—requires planning. Look at the marketplace: What are the giant companies in your market doing? How did they grow? What innovations did they take?

Look within your company and identify opportunities for innovation. Consider using the Industrial Internet of Things (IIoT) to connect laboratory and production devices.

Analyze the competition and then compare what the top companies are doing to how yours operates. What are some of the market trends—using enterprise resource planning (ERP) software is one—that can help your company get ahead of the competition?

Evaluate the business climate. In the chemical industry, this means studying regulations such as those from the U.S. Food and Drug Administration (FDA).

Look at your customers and end consumers. Talk to them. Ask them what kinds of products they want. What does your research forecast will be in demand in five years? In ten years? Is your company positioned to supply those innovative medicines now? Will it be able to meet expected demands when they occur?

Note: See this infographic for a brief look at Organizational Change Management as it applies to upgrading to a modern ERP.

Digital tools are key elements in the new technologies fueling chemical industry growth.

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Digital Tools for Innovation

Five key tools are sparking digital innovation in the chemical industry:

  1. 1.The Industrial Internet of Things (IIoT)
  2. 2.Big Data Analytics
  3. 3.Mobile Solutions
  4. 4.Cloud Storage
  5. 5.Cybersecurity

Sensors that observe, record and transmit data in real time are available. Using them lets chemical industry leaders understand how their machines and staff are performing. When those sensors are connected to the internal network and then to the Internet, that data becomes available to anyone, anywhere at any time. For example, a production run in China can be monitored by workers in Chicago.

IIoT sensors create a lot of data leading to the term “big data.” Having a lot of numbers showing production runs and quality levels does not help a chemical or pharmaceutical company grow. Analyzing the data to find nuggets of useful information shows where improvements can occur. Having computer software that examines the data and tells executives what it means can help them spot trends that, when corrected, lead to more efficient operations.

Accessing that data and those trends is one thing when it happens in an office. Getting an alert on the production shop floor, though, can save an expensive batch of product. For example, being notified that an ingredient is running low or a machine will overheat can let workers using mobile devices fix these issues. They can resolve these issues before they become expensive problems.

Even though production floor employees are monitoring machines, their IIoT sensors are still producing large quantities of data. The sheer data volume may easily overwhelm a local computer network. Having a cloud computing connection eliminates that storage issue.

Using banks of interconnected servers, cloud service providers store data securely. Cloud service providers can transfer data from one warehouse-sized server farm to another storage location. They have the highly-trained staff and equipment needed to protect your data from hackers.

One security method not used by many small and medium businesses is Microsoft’s Azure industrial platform. It has its own in-depth methods of keeping your secrets safe from the competition.

Using these technological innovations effectively requires a platform and a team who understands what they want: an ERP installed by an experienced company.

Use a Systems Integrator with industry and transformation experience

A Microsoft Direct Cloud Solutions Provider (CSP), Systems Integrator (SI) and Microsoft Certified Partner for Microsoft System Dynamics. Dynamics 365 with ERP implementation skills, and an ERP that integrates, is scalable and provides accurate insights, together can move a company in the right direction.

Using Microsoft Dynamics 365 products such as Finance and Supply Chain or Business Central, The right technology can help turn SMBs into giants. Or an industry solution, in particular, is aimed at the chemical industry such as Integrated Chemical Management. ICM and other scalable Microsoft products let firms take advantage of digital products.

Having the right subject matter experts who are adept at helping companies transition from legacy ERPs and silo-based systems also makes the transformation simpler. At the end of the day a modern digital platform helps move your workforce into a productive and efficient environment.

Summary

Small companies wanting to grow into giants should waste no time taking advantage of modern technology. Recent innovations such as IIoT, AI, cloud computing and updated ERPs let forward-thinking companies move seamlessly into the future. These organizations are able to move ahead while competitors using siloed systems are left in the dust.

Xcelpros specializes in deploying these on-premise, cloud and mobility solutions. For more information contact us!

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

ARTIFICIAL INTELLIGENCE & MACHINE LEARNING

Internet of Things (IoT) Applications Healthcare & Manufacturing

Internet of Things (IoT) Applications Healthcare & Manufacturing 1050 615 Xcelpros Team

Since its inception, IoT has been gaining popularity rapidly in the tech market. Though it has been widely accepted in the consumer level, its application is found to be less in the corporate world. This is because the true potential of Internet of Things is not yet unleashed to many corporate executives.

This infographic gives you a detailed overview of the benefits of IoT application in the healthcare and manufacturing industry. Learn how IoT sensors help businesses monitor and automate the processes and enhance operational efficiency.

To get more information on how IoT will impact your business and customers, talk to an XcelPros expert today. XcelPros will transform your business with IoT Technology solutions.

Start Your Digital Transformation Journey with Free Assessment

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

IoT and cybersecurity: challenges, benefits, and solutions

Internet of Things (IoT) & Cybersecurity : Challenges, Benefits & Solutions

Internet of Things (IoT) & Cybersecurity : Challenges, Benefits & Solutions 950 557 Xcelpros Team

At a Glance

  • Internet-of-Things (IoT) has been widely accepted at a consumer level finding its way to many applications in our daily life.
  • Companies, on the other hand, understand the value IoT would bring to the business; however, they have been hesitant to invest due to security concerns, cyber attacks and the harm to the business thereof.
  • Only 28% customers pay major emphasis on IoT-related cyber security strategies, this is possibly due a tangible ROI for the investment.
  • Only 10% of enterprise customers expressed confidence over successfully detecting and preventing malware attacks on IoT devices.
  • Assessing security risks and implementing an agile methodology can protect IoT devices from vulnerabilities and grow the IoT market to 20.4 billion devices by 2020, a rise of 12 billion in 3 years.
  • This article provides an in-depth analysis of cybersecurity as it relates to IoT in the Business-2-Business (B2B) world giving you the ability to evaluate and implement IoT to better address your business needs.

Many of us have heard of consumer mobile apps such as IFTTT (If This Then That) that can allow you to turn on your iRobot vacuum cleaner from the comfort of your phone. Over the past few weeks, global consumer chains such as Dominos are hyper-connected with their consumer via IFTTT and IoT in-turn driving huge untapped revenue. There are many such applications catered to the consumers that demonstrate rapid adoption and application of Internet of Things (IoT) reflecting the transformation in the digital landscape.

Despite IoT’s success in B2C / Consumer industry, the underlying cybersecurity challenges such as identity theft, possibility of impersonation, and hacking are posing a significant hindrance in unlocking the demand for Internet of Things in the industrial, enterprise business-2-business (B2B) spheres.

The article aims to delineate the existing challenges in ensuring cybersecurity for IoT devices, the methods undertaken to resolve these issues, and the application of Azure IoT for a secure solution.

Growing Risk Landscape – How to Resolve?

It is important to consider that cybersecurity is not merely a technology hazard, rather an enterprise-wide risk. As the needs of business today surpass the boundaries of the organization, be it for communication with customers, vendors and trading partners or even co-working with third-party vendors, there emerges a need for strengthening cybersecurity to protect the business from malicious attacks. Moreover, increasing use of Internet and mobility is changing the dynamics of security, adding risk and exposure as the business is no longer contained within the predefined frame.

To avoid such risks, cybersecurity systems should consider a broader network – including but not limited to customers, collaborators, suppliers, business partners and even their alumni — holistically the entire “business ecosystem.”

The Attack Surface of Cyber Threats in the IoT

What Are Some Major Security Failures in IoT History?

Here are a few real-life examples of incidents related to IoT and related security failures. These cases could have been avoided with the appropriate security protocols and enterprise investments seeking proactive solutions.

  • One of the earliest IoT attacks was Stuxnet in 2010, which targeted a “smart” industrial controller utilized in nuclear facilities. The malware destroyed almost one-quarter of the centrifuges, which brought a nuclear program into halt for the next two years.
  • In 2015, a Russian IoT malware brought significant impact to the electrical grids of Ukraine, leaving 230,000 people without power.
  • In the following year, the famous Mirai botnet incident took place in the IoT history. Nearly 360,000 servers of Dyn servers were impacted, taking down multiple high-traffic websites. Mirai identified and infected vulnerable IoT devices. The devices were not infected until they were rebooted.
  • In 2017, a hacker got access to 200,000 open printers and printed over the Internet affecting over 150,000 printers.
  • Following the Mirai botnet incident, a subsequent attack took place in January 2018. Okiru, which is a variant of Mirai malware, targeted ARC processors embedded in billions of IoT products.

Top Barriers in the Investment of IoT

Companies Are Investing More on Secure Devices – Why?

The growing stringency according to the General Data Protection Regulation (GDPR) and heavy penalties in case of security failure such as a data breach is driving enterprises to invest more on secure devices.

In the 90’s, there were hardly twenty (20) privacy laws globally. It is close to 100 now. This rise is an indicator why companies need to exercise caution regarding the cybersecurity in the organization.

Current State – Is IoT Security a Lower Priority for Organizations Today?

  • A key reason why companies are restraining from a robust approach to IoT security is because of the fact that IoT is not a part of mainstream business operations and does not call the attention of the business leaders within.
  • Only 57% enterprises plan to increase their investment on IoT in the future, whereas 19% don’t want to and 23% are unsure of the potential of IoT in generating ROI.

The above figure depicts that only 28% organizations pay major emphasis on IoT security strategy. The surprising fact is that more than one-third considers IoT security to be not that important.

Pointing the Shortfalls in IoT Device Security

As per Capgemini’s 2017 report, a significant amount of compromise in IoT cybersecurity takes place in the device-making stage, for which details are as follows:

  • 52% organizations ignore the security of their devices since the inception of the development phase.
  • 51% companies don’t give remote updates to their devices.
  • A handful of 20% organizations recruit IoT security experts.
  • Only 35% insists security researchers to find out vulnerabilities in their devices.

In this fast-growing IoT market, companies often battle time constraints leading to a rush in the design and development of products. This makes them overlook the aspect of security possibly resulting in severe consequences- data breach. The solution to these problems is designing devices with strong IoT security architecture.

A Glimpse into IoT Security Architecture & Its Principles: How Does It Ensure Security?

To build an end-to-end, secured IoT solution, you need to strengthen four significant layers of an IoT security architecture:

Device Layer

It refers to the physical product, the hardware level. In this layer, ODMs and OEMs integrate more security features to uptake the standard of security protection in the hardware. A few of the features are as follows:

  • Introducing chip security in the trusted platform module (TPM) form to prevent release of information outside the chip
  • Ensuring secure booting so that only verified software functions on the device
  • Safeguarding the device with an additional physical security protection in the form of a metal shield covering internal circuitry in events of intruder attack

Apart from these security features devices should be smart enough to deal with encryption, security, authentication, timestamps, connection loss etc. Introducing edge processing helps to process data locally before sent to the cloud, erasing the need to release huge bulk of sensitive information to cloud.

Communications Layer

It refers to the network over which secure transmission of encrypted data takes place.

  • Implementing security solutions that are data-centric, which transmit encrypted data, so even if intercepted becomes meaningless without security codes to unlock them.
  • Arranging firewall systems to spot unexpected intrusions and prevent malicious actions on the communication layer.

The device instead of attending to incoming connections should initiate the connection to the cloud. Such connection facilitates a bi-directional channel, from where the IoT device can be remotely controlled – an essential feature. Also, providing facilities like double encryption, queuing, filtering etc. contributes in establishing a safe communication layer with controlled accessibility.

Cloud Layer

It mainly denotes the software backend of the IoT solution, where data is analysed and elucidated to generate useful insights and execute actions.

  • Encrypting the data stored in the cloud to fail cyberattacks
  • Double checking those third-party connections who want to establish contact with your server to safeguard yourself from malicious activity
  • Validating the authenticity of third-party networks with digital certificates – an ‘asymmetric, encryption based, authentication system’

Lifecycle Management Layer

It refers to the continuous processes of keeping IoT solution security up-to-date. The manufacturing team needs to ensure that sufficient security standards are met in all spheres such as device manufacturing, initial installation, and finally the disposal of things.

  • Frequent activity monitoring can better enable tracking, logging and pointing untrustworthy actions.
  • Regular security patches to keep the system up-to-date, reinforce resistance against strikes and resolve possible vulnerabilities.
  • Secure remote control to maintain billions of IoT devices hassle-free, without entertaining incoming connections but establishing bi-directional connections.

Effective Strategies and Practices That Can Counter Cyber Attack

It is essential for manufacturers to understand the customer utilization of devices. Keeping track of it over a period helps analyse evolving security needs and identifying unmet requirements. Having sound knowledge of the practical security issues faced by customers helps manufacturers research and invest in right solutions.

Second, manufacturers should embed secured development practices within the device, both in its hardware and software components. The team should also collaborate with third-party solution providers to get additional solutions. A strong IoT ecosystem must have inherent solutions for access interface, data, apps, and device layers. As per the Bain survey, respondents have referred access interface layer offering the highest level of protection.

Third, IoT devices should be equipped to that quality to be able to filter themselves from known vulnerabilities. Having such a feature resolves the concern of customers to a great scale as they often install new devices without understanding the vulnerabilities those contain. Employing a vulnerability scanning test or removing those across layers can aid in reaching the security standard.

Finally, continuous testing for resolving new vulnerabilities, providing software and firmware updates, prioritizing feature and functionality upgrades with the top market solutions are necessary during the warranty period.

Is Azure IoT the Solution You Need?

The best way to ensure the security of IoT ecosystem is by setting a balance between security measures and protection goals. Failing this balance results in shortfall in protection or overprotection which hinders the regular operational flow. In this context, Azure IoT is a solution that assesses the risks on the IoT device and then invests in the out-of-the-box customised solutions to mitigate such risks.

It offers hardware security modules (HSM) – a secure silicon hardware technology to mollify malicious attacks. Rather than coerce the use of one HSM for security tightening, Azure IoT takes a more customizing and accommodating approach. Azure IoT security manager enables all to meet custom security goals using technologies of choice.

IoT in Chemical Industry – Benefits, Security Challenges & Solutions

Without an exception, cybersecurity is a major concern in the chemical industry hindering the use of Internet of Things. Businesses that have embraced IoT have exhibited significant growth and rapid ROI. They have been able to experience progress in quality, productivity, safety, maintenance, energy savings, and decision making, exposing their network infrastructure in the process.

Application of IoT in the Chemical Industry is endless. Here are just a few benefits of IoT in the chemical industry:

  • Monitoring via equipment sensors and in-memory analytics cut down unplanned downtime and unpredictable higher maintenance cost
  • With integration of PLCs with ERP systems, Plant Managers and Production Supervisors can receive text messages when a reactor gets overheated during the production of a batch. IoT can facilitate a 2-way communication to shut-off or take appropriate action protecting the company from significant exposure to accidents and unplanned events
  • Using big data and predictive analysis across thousands of batches helps to bring the predictive quality
  • Applying connected sensors to monitor energy consumption aids in controlling cost, ensuring compliance, greener operations

Despite the benefits, you should not forget chemical industry can be a prime target of cyber attacks. So, what measures does this industry need to adopt to mitigate such risks?

Chemical companies should initiate strengthening physical security, data systems security, and industrial systems security. How will you manage such loads of sensitive data?

The best approach is to accumulate the entire data in a repository so that it becomes easier to locate the unauthorized access and those connections can be immediately cut down by locking down systems to prevent further intrusion.

IoT in Pharma Industry – Benefits, Security Challenges & Solutions

The emergence of IoT has brought significant changes in the pharmaceutical industry: From keeping a track of the production line, to inspecting the process in the supply chain, to improving patient outcome – IoT is revolutionizing the way drugs are manufactured, delivered and consumed.

  • An American pharma company that utilizes vacuum pump to freeze-dry drugs by reducing humidity lost products worth $20 million when their $3,500 pumps broke down. After facing the huge loss, the company enabled IoT sensors to its pumps and other machinery, taking IoT and big data analytics services from Bigfinite. The sensors collect data, which is stored in the cloud-based platform. And the company is notified prior if any breakdown is likely to occur, so that the company takes preventive measure before the production is affected.
  • When the refrigerator of a pediatrician malfunctioned in 2014, the entire batch of vaccine got wasted as it was kept in lower than the recommended temperature to preserve vaccines. In two years span (2014-15), the organization had to complete revaccination for more than 4000 kids.
  • IoT devices accumulate valuable data and send it to manufacturers in real time. A French pharma company that deployed a cellular-based IoT platform once got an alert notifying temperature drop than the recommended level on a drug shipment, which was heading to North America. On receiving the information in real-time the company was able to fix the en route.

It cannot be denied that IoT offers significant benefits to the pharmaceutical industry. The real-time data obtained by deploying IoT sensors contribute in improving operational efficiency of the entire organization – starting from manufacturing, to monitoring, to distribution, and finally to control-in transit; but the need should not be overemphasized. Ensuring safety of data should be the utmost concern, as a breach can cost you in billions. Moreover, it poses a threat on the company’s repute. Especially, when dealing with third-parties vigilance should be more stringent.

Key Takeaways:

  • Per Bain the purchase of IoT devices will increase by 70% if the concerns of top executives are resolved.
  • In addition, 93% of the executives expressed their intent to pay an average of 22% more for devices with finer security.
  • IoT devices have the ability to collect and share critical information in real-time. This gives you the ability to leverage IoT in more applications than ever before. A French Pharma company that deployed a cellular-based IoT platform received an alert notifying a drop in temperature than the recommended level on a critical shipment enroute to North America. This alert allowed the company to take immediate action and save the shipment, avoiding millions in losses.
  • Establishing standards in a growing technology takes time and requires investments in areas of exposure. Internet of Things is one such technology which offers great benefits to a business. Its adoption is on a meteoric rise due to the benefits, cost savings and visibility into operations.
  • Advancing security systems within the organization can be your initial step in minimizing the exposure to threats. It is essential to look beyond the current business to get an edge over hackers with profound cyber threat detection capabilities. Get a good understanding of your business environment to proactively address and fix the security loopholes.
  • If security is beefed up to prevent a malware attack, there are no barriers to the adoption of IoT.

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