Why D365 for Sales?
Helps you with customer engagement through powerful insights!
Sell smarter with contextual insights, Build relationships with authentic and personal engagement
Improve responses, conversions, and win rates while you drive more personalized, meaningful engagement.
Innovate with flexible solutions that grow with your business
Accelerate time to market, and transform the end-to-end customer journey. Deliver powerful insights with built-in AI.
Accelerate sales performance and boost sales productivity with seamless tools
Streamline planning and help drive sales performance with Insights, relationship analytics, and more.
Our Value
HELPING ORGANIZATIONS UNDERSTAND THEIR CUSTOMERS
Enable smarter selling with contextual AI
Focus on the right customers, build trusted relationships, and take swift action with a solution that unifies relationship data and provides contextual AI-driven insights.
Boost sales productivity with seamless tools
Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimization.
Empower sellers to build relationships
Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.
Improve coaching and sales performance
Effectively coach sellers with data-driven feedback and make decisions based on real-time data and emerging trends. Drive revenue with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.
Increase sales profitably with advanced insights
Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter with contextual AI-driven insights.
Innovate with sales solutions built to evolve
Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.
MICROSOFT DYNAMICS 365 SALES
Sales Management
- Lead to Account Lifecycle
- Configurable Workflows
- Sales Performance and more
- Track leads for conversion
- Personalized Customer Engagement
01
Customer Service
- Omni-Channel Management
- Agent Enablement
- Case Management
- Self Service support
- Knowledge Base Articles and more
02
Field Service
- Contracts Management
- Schedule Optimizations
- Inventory Management
- Productivity Reports
- Streamlined Communication and more
03
Project Automation
- End-to-end project planning
- Resource scheduling
- Time & expenses
- Service analytics and more
04
Marketing
- Campaign Orchestration
- Adobe Marketing Cloud Integration & More
- Marketing automation
- Improve Customer Engagement
- Event management
05
Customer Insights
- Quick starts with Intuitive, guided experiences.
- AI-driven recommendations
- Minimal training and IT assistance required
- 360 degree view of customer for better sales performance
06
MAKE SMARTER DECISIONS TODAY
Work with Xcelpros today to setup a risk-free Pilot Program to help achieve your end goals and protect your investment.
1 Week No-Obligation Pilot
Experience Our Industry and Product Expertise First-Hand
HELPING OUR CUSTOMERS COPE WITH THE NEW NORMAL
Covid-19 has been a challenge for most companies. To help our customers cope with the new normal, we are offering 1 week no-obligation pilot.
Next Steps
Our InsightsSee All
Batch Traceability in Pharmaceutical Manufacturing
Batch Traceability in Pharmaceutical Manufacturing https://assets.xcelpros.com/wp-content/uploads/2022/11/09035743/Batch-traceability-in-pharmaceutical-manufacturing-banner.jpg 700 500 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gThe pharmaceutical industry has faced many challenges. One of the biggest challenge is how to address batch traceability when it comes to pharmaceutical manufacturing.
Streamline Your Supply Chain with Advanced Warehouse Management System
Streamline Your Supply Chain with Advanced Warehouse Management System https://xcelpros.com/wp-content/uploads/2025/10/streamline-your-supply-chain-with-advanced-warehouse-management-system-right-final.jpg 950 627 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gDiscover the capabilities that D365 Advanced Warehouse Management brings to the table to address key warehouse management challenges.
Pharmaceutical Manufacturing Cost Breakdown: Why It Matters
Pharmaceutical Manufacturing Cost Breakdown: Why It Matters https://xcelpros.com/wp-content/uploads/2021/09/pharmaceutical-manufacturing-cost-breakdown-right.jpeg 800 528 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gForecasters are projecting more opportunities for mid-market pharmaceutical companies operating in the US. These opportunities will require more streamlined processes within pharmaceutical manufacturing and contract development and manufacturing organizations (CMOs and CDMOs).
Cybersecurity Compliance in Chemical Plants: Managing Rising Risks
Cybersecurity Compliance in Chemical Plants: Managing Rising Risks https://xcelpros.com/wp-content/uploads/2025/09/cybersecurity-compliance-in-chemical-plants-right-img.png 950 627 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gDigital security threats are increasingly targeting industries—including the chemical sector—to the point the Department of Homeland Security is now issuing cyberterrorism guidelines.
Managing Chemical Compliance With ERP: OSHA to GHS
Managing Chemical Compliance With ERP: OSHA to GHS https://xcelpros.com/wp-content/uploads/2025/09/managing-chemical-compliance-with-erp-osha-to-ghs-right.png 950 627 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gWhen used effectively, modern enterprise resource planning software (ERP) can help companies in several ways when it comes to chemical regulations
How Technology is Solving Pharmaceutical Compliance Risks in 2025
How Technology is Solving Pharmaceutical Compliance Risks in 2025 https://xcelpros.com/wp-content/uploads/2025/09/how-technology-is-solving-pharmaceutical-compliance-risks-in-2025-right.png 950 627 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gMany pharmaceutical companies have restructured their financial and resource allocation models to invest more in adhering to compliance. Compliance requirements around the globe have grown in past decades.
Audit Readiness in Pharma: From Scrutiny to Systemic Strength
Audit Readiness in Pharma: From Scrutiny to Systemic Strength https://xcelpros.com/wp-content/uploads/2021/01/828blogbannerRight.png 950 658 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gThe pharmaceutical market has faced various challenges during COVID-19, including a complex set of regulatory standards. Due to the stringent FDA pharmaceutical regulations, pharma companies always need to keep up with managing compliance tools.
GHS Compliance in 2025: From Reactive Reporting to Integrated Readiness
GHS Compliance in 2025: From Reactive Reporting to Integrated Readiness https://xcelpros.com/wp-content/uploads/2020/12/GHS-Compliance-in-2025-right.png 950 627 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gFor any drug or chemical manufacturing company, GHS compliance guide rests on four central pillars: Hazard classification, Chemical Labels, Safety Data Sheets and Employee Training.
Man Over Machine: Redefining How Supply Chains Integrate
Man Over Machine: Redefining How Supply Chains Integrate https://xcelpros.com/wp-content/uploads/2020/04/Man-Over-Machine-right-img.jpg 948 660 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gDuring difficult times the world requires better ways to function without taking the entire economy down. One such event is the Corona-virus outbreak that caused a ‘slow down to shut down’….
Strengthening Supply Chain Processes in 2025: From Visibility to Predictive Resilience
Strengthening Supply Chain Processes in 2025: From Visibility to Predictive Resilience https://xcelpros.com/wp-content/uploads/2022/01/Strengthening-Supply-Chain-Processes-in-2025-right.jpg 950 661 Xcelpros Team https://secure.gravatar.com/avatar/eb2f8c285d005e0a1f2e0e90930b154a89fb9ffee085d55d1ee27cf29815eff7?s=96&d=mm&r=gOver the past two decades, many manufacturing operations have moved offshore to lower operating costs. No one could have foreseen the recent COVID-19 pandemic that brought the world’s economy to a grinding halt. Pandemic-related problems exposed gaps in various supply chains across the globe.