Our Products

Features

• SDS authoring, maintenance, and approvals
• Automated workflows
• Create and maintain all master data elements for SDS and label printing
• Multi-language support (all languages supported by Microsoft)
• SDS templates
• SDS versioning by country and language
• SDS distribution for customers, contacts, and employees
• Full audit management and changelog
• Integration with select 3rd party chemical compliance software, such as LISAM, 3E, etc.
• Configurable role-based security and permissions

Efficient Label Printing with Reusable Templates and Automated Workflows

• Label definition and setup
• Reusable label templates
• Leverage regulatory data for label printing
• Print labels via automated workflows for key operations such as receiving, shipping, production, quality, internal labels and more
• Single and multi-language labels (All language supported by Microsoft)
• Role-based security and permissions
• Full audit management and label logs
• Commonly used labels, including DOT labels, raw material labels, shipping labels, finished goods labels, lab labels, labels for hazardous and non-hazardous goods
• Ad-hoc labels of any kind, and more.

Streamlined DEA Management and E-Signatures for Safe and Quality Orders

• DEA management – holds on sales orders
• Electronic signatures on quality orders, routes cards, receipts, etc.
• Physical and chemical properties, and other iCM elements for raw materials, finished goods, formulas, and more.

Features

• Streamline SOP creation with Dynamics 365 integration and workflow control
• Centralized creation & management of Standard Operating Procedures by department and legal entity (In case of multi-company organizations)
• Seamless integration with other Microsoft Dynamics 365 modules and Industry solutions like CAPA, Complaints, and Deviations​
• Track SOP compliance with key operations
• Control visibility with tailored permissions on SOPs – public, private, by department, or user-specific permissions​
• Version control for all Standard Operating Procedures
• Streamlined workflows control SOP authoring and revisions
• Configure single or multi-stage SOP approvals

Streamline Your Operations:

• Role-based access control for authorized personnel
• Link SOPs to specific processes, such as how to handle international orders or how to package hazardous materials
• Link SOPs to specific master data (i.e. SOPs specific to the handling of a vendor, customer, or product)
• Print and share SOP reports
• SOP audit log and activity history
• Advanced reporting with Business Intelligence dashboards and workspaces with key metrics
• Tailor the SOP solution to your specific business needs each requirements
• Link SOPs to internal policies, laws, and regulations
• Search SOPs by keywords, status, and more

Streamlined Workflows and Advanced Reporting for Effective Complaint Resolution integrated with Microsoft Dynamics 365

• Full feature complaints management to effectively manage & resolve any and all internal and external complaints
• Full integration with master data & key operations in Microsoft Dynamics 365 including CAPA, SOP Management, returns / RMAs & credit invoices
• Track complaints, investigations, policies, laws and regulations, vendor claims, task management, audit history, and more
• Work more efficiently and eliminate manual processes with streamlined workflows
• Advanced reporting with Power BI dashboards & workspaces with key metrics helps identify business trends & areas for improvement
• Priority setting & progress monitoring for effective complaint resolution
• Track all related attachments, documents & data in one place
• Integrate with 3rd party systems as required & more.

Integrated CAPA Solution for Efficient Issue Identification and Investigation

• Robust CAPA solution that helps you identify, investigate issues across various industries
• Full integration of CAPA with operations in Microsoft Dynamics 365 including SOP Management, Complaints Management, returns, and credits
• Easy creation and tracking of CAPA records
• Task assignment and progress tracking for team members
• Problem statements & Root cause analysis (5-why’s / six sigma, FISHBONE ANALYSIS)
• Advanced reporting with Power BI dashboards & workspaces with key metrics
• Ensure compliance with regulations such as CGMP, IATF with built-in electronic signatures
• Track all CAPA related attachments, documents, and data in one place & more

Efficient Lifecycle Management of all Deviations with Dynamics 365 Integration

• Create & manage the lifecycle of planned & unplanned deviations by categories – incidents, major or minor
• Full integration with operations in Microsoft Dynamics 365 including CAPA, SOP, and Complaints Management to connect with other quality management transactions
• Ensure compliance with regulations such as CGMP (FDA, 21 CFR Part 211, EU GMP, ICH)
• Assign and manage tasks, risks, track investigations & more.