Supply Chain

How Dynamics 365 Helps Transform Chemical Companies

How Dynamics 365 Helps Transform Chemical Companies

How Dynamics 365 Helps Transform Chemical Companies 700 500 Xcelpros Team

The chemical industry is a complex and rapidly evolving landscape that requires businesses to stay agile and responsive to market demands. With increasing competition and constantly changing regulations, chemical companies must streamline their operations and optimize their business processes to stay ahead.

Microsoft’s Dynamics 365 gives businesses in the chemical industry a chance to drastically transform their operations and drive growth. In this article, we will explore how Microsoft D365 impacts the business operations of small and large chemical companies.

Improved Inventory Management

Managing inventory effectively can be a big challenge, especially for companies with a wide range of raw materials, finished products, and by-products.

One of inventory management’s biggest challenges is keeping inventory levels accurate and in real time. Without real-time visibility into inventory levels, making informed decisions about when to reorder materials or products can be difficult, resulting in stock-outs or overstocking.

Microsoft’s Dynamics 365 solutions offer robust inventory management capabilities that let chemical companies optimize inventory levels, reduce waste, and improve customer satisfaction. With the ability to track inventory levels in real-time, chemical companies can make more informed decisions about when to reorder materials or products, ensuring they always have the right inventory levels to meet their customers’ needs.

In addition to real-time inventory tracking, D365 offers tools for demand planning and forecasting. By optimizing inventory levels, chemical companies can reduce waste and minimize the need for costly storage facilities, leading to cost savings and increased profitability.

D365 also provides chemical companies with advanced analytics and reporting capabilities, allowing them access to valuable insights into their inventory management practices. With these insights, companies can identify areas for improvement and make data-driven decisions that can help optimize their inventory levels and reduce costs.

Streamlined Supply Chain

The chemical industry is a complex web of suppliers, distributors, and logistics providers. Businesses need to consider the movement of materials and products globally, with multiple stakeholders involved in the process. Managing this complex network can be challenging for chemical companies, particularly in ensuring timely delivery to customers and optimizing supply chain operations.

D365 provides a powerful solution to address these challenges. With its supply chain management capabilities, chemical companies can streamline their operations and gain visibility into their entire supply chain. This enables them to make more informed decisions, reduce lead times, and improve on-time delivery to customers.

One of the key benefits of Dynamics is its ability to provide real-time data and analytics about your supply chain. This helps chemical companies identify potential bottlenecks and delays in the supply chain and take proactive steps to address them. For example, they can quickly identify when a supplier is running low on raw materials and take steps to ensure timely replenishment of those materials.

By streamlining their supply chain operations, chemical companies can reduce costs and improve efficiency. They can eliminate manual processes and reduce the risk of errors and delays in the supply chain. This can lead to improved customer satisfaction and increased revenue for the business.

Figure 1:How Microsoft Dynamics 365 helps Chemical Companies

How Microsoft Dynamics 365 helps Chemical Companies

Enhanced Financial Management

A crucial aspect of any business, financial management is particularly important for chemical companies looking to manage their finances effectively. These companies try their hardest to maintain profitability while complying with various regulations related to the production, storage, and transportation of hazardous chemicals. In this regard, D365 provides a comprehensive financial management solution that enables chemical companies to manage their financial processes more efficiently.

With Dynamics, chemical companies can gain better visibility and control over their finances. They can easily manage budgets, track expenses, and forecast revenue and expenses for more accurate financial planning. The platform provides various financial reporting tools that allow chemical companies to generate detailed financial statements, balance sheets, and cash flow reports.

It also enables chemical companies to manage their accounts payable and receivable more efficiently. Companies can easily create purchase orders, track invoices, and manage supplier payments. They can also manage customer invoices and receive payments online, making tracking outstanding payments easier and improving cash flow.

Improved Compliance and Regulatory Management

The entire chemical industry is under constant pressure to maintain compliance with regulatory bodies at both the national and international levels. Failure to comply with these regulations can lead to significant fines, legal liabilities, and damage to the company’s reputation, making it critical for chemical companies to implement a comprehensive compliance management solution to help them stay compliant with all regulatory requirements.

Microsoft’s solutions provide chemical companies with powerful compliance and regulatory management capabilities. These capabilities enable chemical companies to track and report on regulatory compliance, manage hazardous materials, and maintain compliance with international trade regulations.

One of the biggest benefits of D365 is its ability to track and report on regulatory compliance. With robust compliance management tools, chemical companies can keep track of all relevant regulations and ensure that their operations are fully compliant. This includes tracking regulatory changes, identifying areas of non-compliance, and implementing corrective actions.

Another important aspect of compliance management in the chemical industry is managing hazardous materials. D365 provides chemical companies with tools to effectively manage hazardous materials, including tracking the location of hazardous materials, ensuring proper labeling and packaging, and managing hazardous waste disposal. By managing hazardous materials more effectively, chemical companies can reduce the risk of accidents and ensure compliance with regulatory requirements.

Finally, all chemical companies must maintain compliance with international trade regulations, which can be complex and constantly changing. Microsoft’s solutions allow chemical companies to maintain compliance with these regulations, including managing trade licenses, tracking trade agreements, and managing customs processes. Maintaining compliance with international trade regulations means chemical companies can ensure their operations remain undisrupted so they can continue to serve their customers worldwide.

One Example

A global chemical manufacturing company with several manufacturing sites worldwide faced numerous challenges in managing their complex supply chain and manufacturing operations, including a lack of visibility into production schedules and inventory levels, manual data entry, and inefficient manufacturing processes.

By implementing Microsoft Dynamics 365, the company was able to streamline their business processes and gain real-time visibility into their manufacturing operations. They also used the advanced analytics capabilities of D365 to gain insights into their operations and identify additional areas for improvement.

With D365, the Chemical Company was able to optimize its production planning, reducing lead times by up to 50%. They also reduced inventory levels by up to 20%, resulting in significant cost savings. Additionally, Dynamics enabled the organization to automate several manual processes, saving time and reducing errors.

Overall, the implementation of D365 has significantly impacted the business operations within Chemical Companies, including increased efficiency, reduced costs, and improved customer satisfaction.

One chemical company that implemented Microsoft Dynamics 365 was able to increase its inventory accuracy by 20%, reduce its order processing time by 40%, and improve its on-time delivery rate by 25%.


Implementing Microsoft Dynamics 365 has significantly impacted the business operations of chemical companies. D365 has been helping to revolutionize business operations for chemical industry businesses by providing powerful tools for managing the supply chain, production, inventory, quality control, and financials. With Dynamics, chemical companies can streamline their operations, gain real-time visibility into their business performance, and make data-driven decisions that drive growth and profitability.

At XcelPros, Microsoft Partner. We have a team of experts that can help chemical businesses successfully implement D365 to realize its full potential. We understand the unique needs of the chemical industry and can provide customized solutions tailored to your business requirements. Our team can work with you to define your business requirements, develop a project plan, and provide ongoing support to ensure that your software continues to meet your evolving needs.

Our expertise with D365 lets us help chemical businesses optimize their operations, improve product quality, reduce costs, and increase customer satisfaction. For more information,

Contact us to learn how we can help you leverage the power of D365 to achieve your goals.

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Achieving Cost Savings and ROI with Dynamics 365 Finance in Manufacturing

Achieving Cost Savings and ROI with Dynamics 365 Finance in Manufacturing

Achieving Cost Savings and ROI with Dynamics 365 Finance in Manufacturing 700 500 Xcelpros Team

Manufacturing companies constantly strive to improve efficiency, reduce costs, and increase profitability. With modern supply chains becoming more complex, it is crucial to have a robust system that can provide accurate, real-time information and support decision-making. Microsoft’s Dynamics 365 Finance and Operations solutions (D365) are part of an excellent system designed to help manufacturers achieve cost savings and ROI. In this article, we will explore the benefits of Microsoft D365 in manufacturing and how it can help companies reach their goals.

Improved Supply Chain Management

Improved supply chain management is critical for manufacturers looking to reduce costs and improve profitability. Microsoft’s D365 helps manufacturers achieve this goal by providing real-time visibility into their supply chain. With accurate and up-to-date information, manufacturers can track inventory levels, monitor production schedules, and manage suppliers more effectively.

D365 helps manufacturers avoid overstocking or stockouts, reducing inventory costs by having real-time visibility into inventory levels. It can also help optimize production schedules by identifying bottlenecks and adjusting as needed, helping increase production efficiency, reducing downtime, and improving delivery times. All efforts lead to cost savings and improved ROI.

According to a report by Panorama Consulting Solutions, companies that implemented Microsoft Dynamics 365 for Finance and Operations (D365) experienced an average of 20% reduction in inventory costs, 22% reduction in manufacturing lead times, and a 23% increase in on-time delivery. The report also found that D365 helped organizations reduce production costs by an average of 18%. These improvements in operational efficiency resulted in significant cost savings and improved ROI for the organizations.

Figure 1:Cost Savings and ROI with Dynamics 365 Finance in Manufacturing

Cost Savings and ROI with Dynamics 365 Finance in Manufacturing

Another benefit of D365 is more effective supplier management. Real-time information on supplier performance lets manufacturers manage their suppliers more effectively. Up-to-date information helps manufacturers identify issues and take corrective action, such as renegotiating contracts or switching suppliers.

Enhanced Financial Management

Proper financial management is another crucial aspect of business operations for any manufacturer and something that has a direct impact on profitability. With D365, manufacturers benefit from a wide range of tools that can help streamline financial processes, reduce errors, and improve financial reporting.

One of the critical benefits of D365 is its accounts payable (AP) and accounts receivable (AR) functionality. These features allow manufacturers to manage their cash flow more effectively by letting them track payments and receipts, automate invoicing processes, and access real-time financial information. This helps manufacturers identify potential issues early on, take corrective action to ensure timely payments, and reduce the risk of past due payments or missed invoices, leading to improved cash flow and better financial performance overall.

Another essential feature of D365 is the powerful general ledger functionality that enables manufacturers to track all financial transactions in one place, making it easier to manage financial data, reconcile accounts, and produce financial reports. This helps manufacturers to streamline financial processes and reduce errors, resulting in better financial reporting and improved ROI.

D365 also provides powerful financial analysis tools for budgeting and forecasting that can help manufacturers make more informed financial decisions.

Better Production Planning

Microsoft’s D365 gives manufacturers robust production planning capabilities to optimize production schedules, minimize downtime, and reduce waste.

D365 offers real-time visibility into production processes, allowing manufacturers to track production status, find bottlenecks, and adjust production accordingly. This helps manufacturers to minimize downtime, increase production efficiency, and reduce costs.

An often-overlooked production planning feature of D365 is its ability to reduce waste. By supplying real-time data on production processes, the system can help manufacturers show areas where waste occurs and take corrective action. This can include adjusting production processes, reducing overproduction, or improving quality control. Reducing waste is a fantastic way for manufacturers to save costs and improve their bottom line, improving their ROI.

D365 gives users access to powerful analytics tools that can help find areas for improvement in their production processes. The system can generate custom reports on production efficiency, quality control, and other key performance indicators, enabling manufacturers to make data-driven decisions to optimize production processes.

Improved Quality Control

Quality control is another big part of manufacturing that directly impacts product quality and customer satisfaction. Microsoft Dynamics 365 for Finance and Operations is a powerful business management solution that offers advanced quality control features to help manufacturers improve their quality control processes.

D365 allows manufacturers to track their quality data in real-time and can even capture data on product quality to provide real-time feedback to manufacturers. This enables manufacturers to identify and resolve quality issues quickly, reducing the risk of defects and minimizing the need for rework. This helps improve product quality and reduce costs.

In addition to real-time quality data tracking, Microsoft’s D365 includes advanced quality control features. This lets manufacturers define quality control processes, establish quality standards, and track compliance with these standards. This helps improve quality control processes and ensure that products meet the highest quality standards, increasing customer satisfaction.

D365 also includes analytics tools that help manufacturers identify quality issues and take corrective action. Users can generate reports on product quality, defect rates, and other key performance indicators, enabling manufacturers to make data-driven decisions to improve their quality control processes.

Increased Collaboration

Collaboration is critical to success in any business, especially manufacturing, where different departments and teams need to work together seamlessly. D365 directly integrates with Microsoft’s Office365 products to offer advanced collaboration features to help manufacturers improve communication and collaboration across departments and with suppliers.

D365 provides a centralized platform for communication and collaboration, offering document management, email integration, and task assignments, enabling manufacturers to streamline workflows and reduce errors.

According to a study by Forrester Consulting, organizations that implemented Microsoft Dynamics 365 for Finance and Operations (D365 F&O) experienced a 35% reduction in time spent on collaboration and document sharing, resulting in increased productivity and reduced errors. The study also found that D365 F&O helped organizations improve their quality control processes, with a 30% reduction in defects and a 20% reduction in rework. Additionally, the platform enabled organizations to improve their production planning capabilities, with a 25% reduction in planning cycle time and a 20% increase in schedule adherence. These improvements in collaboration, quality control, and production planning ultimately helped organizations achieve better business outcomes.

Figure 2:Improvement in Quality Control Processes with Dynamics 365 Finance in Manufacturing

Improvement in Quality Control Processes with Dynamics 365 Finance in Manufacturing

Microsoft’s D365 can help manufacturers manage suppliers more effectively, providing real-time visibility into supplier performance and enabling manufacturers to collaborate with suppliers more efficiently to optimize supply chain processes and reduce costs.

In addition to collaboration tools, Microsoft’s D365 also offers advanced analytics and customizable reporting features. The system can generate reports on collaboration metrics, such as task completion rates and communication efficiency, enabling manufacturers to identify areas for improvement and take corrective action. This is becoming a common way for manufacturers to further improve their collaboration.


Microsoft’s Dynamics 365 Finance and Operations solutions are part of a robust system that addresses the unique challenges faced by manufacturers looking to achieve higher cost savings and ROI. By leveraging the benefits of this system, manufacturers can improve their financial performance and increase profitability.

Manufacturers who want to stay ahead of the competition in today’s fast-paced industries need powerful features, including improved supply chain management, enhanced financial management, better production planning, improved quality control, and increased collaboration, which are all great ways for manufacturers to optimize their operations and reduce costs.

While it’s difficult to provide specific figures for cost savings and ROI, studies have shown that organizations implementing Dynamics 365 can see a significant return on investment over time. According to a Forrester Total Economic Impact study commissioned by Microsoft, organizations can see a 466% ROI over three years with D365. However, it’s important to note that this figure will vary depending on the specific circumstances of each organization.

One thing that should always be noticed is how to get the most out of your chosen solution. The answer is simple: work with a partner that understands your business needs. Regarding Microsoft Dynamics 365, XcelPros is a Microsoft Partner with decades of experience implementing validated solutions. Our team will work with you directly to ensure you achieve your goals.

Learn more about Cost Savings and ROI in Manufacturing by Scheduling a call with One of our Dynamics 365 Finance Specialists.

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On-time delivery with Dynamics 365: Job scheduling and Capacity planning

On-time delivery with Dynamics 365: Job scheduling and Capacity planning

On-time delivery with Dynamics 365: Job scheduling and Capacity planning 700 500 Xcelpros Team

Ensuring your customers receive their orders punctually is an essential part of any successful enterprise – especially true when it comes to manufacturing. Many organizations use scheduling and capacity planning systems to guarantee their services and products reach their destination without delay. Microsoft Dynamics 365 offers optimal job scheduling and capacity planning solutions that can give you a competitive edge and satisfy your customers. Through this post, we’ll be looking at how Dynamics 365 can facilitate efficient job scheduling and capacity planning to guarantee timely deliveries.

The importance of on-time delivery

Delivering products on time is essential for businesses that want to maintain a successful reputation. Customers expect their orders to arrive when promised, and any delays in the supply chain can lead to lost sales and damaged relationships. On-time delivery is even more crucial in the current competitive landscape, where customers have an abundance of options to choose from.

Having a reliable system in place to ensure that orders are delivered on time is critical for any business. Job scheduling and capacity planning are key tools designed to help companies achieve this goal.

  • Job scheduling involves creating plans for how to use resources, including people and machines, to complete tasks.
  • Capacity planning focuses on understanding the maximum capacity of resources so that orders can be completed efficiently.

To streamline job scheduling and capacity planning, more companies are utilizing cloud-based Supply Chain Management systems like Microsoft Dynamics 365. With its easy-to-use graphical user interface (GUI), users can quickly create job schedules without writing complicated code or manually entering data. It also provides insights into capacities and resources used so that users can make better decisions on resource allocation.

This helps organizations optimize their operations while meeting customer expectations of timely delivery. Additionally, the cloud-based solution allows businesses to access data across multiple sites or departments, giving them visibility into what needs to be done.

How job scheduling and capacity planning can help

As described above, job scheduling and capacity planning have become essential tools for businesses that want to ensure on-time delivery. Carefully planned and executed job scheduling and capacity planning can help improve efficiency, reduce costs, and prevent bottlenecks from forming.

With efficient job scheduling and capacity planning, businesses can reduce lead times, increase on–time delivery, and improve customer satisfaction. These are all things that can increase a business’s revenue. Job scheduling and capacity planning can help businesses plan for potential problems and take preventive measures to avoid delays or other issues to save time, money, and effort.

What to consider when implementing job scheduling and capacity planning

Job scheduling and capacity planning can be implemented for any business that needs to ensure their orders are delivered on time. However, this process can become complex when managing multiple customer orders. To ensure successful and timely order fulfilment, several factors must be considered when implementing job scheduling and capacity planning in your supply chain.

Figure 1:Considerations While Implementing Job Scheduling and Capacity Planning

Considerations While Implementing Job Scheduling and Capacity Planning

One of the first things businesses can do is review the demand for each product or service. This helps determine the resources needed to complete orders within a desired period. It would help if you also considered any external factors that may impact the capacity of your resources, such as changing customer demand, unexpected delays, or seasonal fluctuations.

It’s also important to consider the availability of your resources. Ensure you understand your employees’ current workload, their skills, and any additional tasks they may need to complete to finish the job. This will help you effectively manage staffing and allocate resources to fulfil orders on time.

Finally, don’t forget to look at the tools you use for job scheduling and capacity planning. It is important to have a system that allows for easy visibility and management of jobs, resources, and customer data. This way, you can ensure that every aspect of the job scheduling and capacity planning process runs smoothly and efficiently.

This is a perfect case for solutions like Microsoft Dynamics 365, which offers an intuitive job scheduling and capacity planning solution that makes it easier to manage these processes. With Microsoft Dynamics, businesses can easily track customer orders, view available resources, and manage workloads—all while providing greater transparency into the entire process. As a result, businesses can deliver on-time orders with confidence.

How Microsoft Dynamics can help

Microsoft Dynamics 365 (D365) is a well-known cloud-based enterprise resource planning (ERP) system that enables businesses to efficiently manage their entire supply chain, including resources and processes. D365 provides users with comprehensive tools to manage job scheduling and capacity planning, including features such as project-level resource scheduling, job costing, inventory control, job tracking, and demand forecasting.

Things like job scheduling and capacity planning can be difficult to implement independently, which is why many businesses turn to Microsoft Dynamics for help. Microsoft’s D365 provides powerful job scheduling and capacity planning tools, allowing businesses to manage resources and meet customer expectations easily.

With D365, businesses can;

  • create optimized production plans,
  • set production goals, and
  • monitor progress to ensure timely delivery.

The software also includes dashboards and performance analytics, making it easy to view overall performance quickly and easily. Additionally, D365 allows users to track inventory levels and determine when additional materials must be ordered to meet deadlines. This helps ensure all necessary materials are available and orders are processed as quickly as possible. Moreover, it also helps reduce costs associated with excess inventory.

Using D365 to automate processes like job scheduling and capacity planning helps businesses save time and money by reducing manual labour costs. This leads to improved efficiency, reduced expenses, and better customer satisfaction.

D365’s job scheduling helps businesses optimize their operations by allocating the right resources at the right time. Users can easily identify potential delays and adjust in real time by assigning jobs to the most qualified team members and grouping them into batches. This helps businesses plan and execute their operations on time.

D365’s capacity planning makes it easier for businesses to plan for future needs and better manage their resources. The system offers various reporting options that allow users to track their current and projected capacities, identify any gaps in resources, and plan accordingly. With this information, businesses can optimize their resources, adjust their work schedules to meet customer demands, and improve on-time delivery rates.

Microsoft Dynamics 365 provides users with a comprehensive suite of tools to manage job scheduling and capacity planning effectively. By leveraging the features offered by D365, businesses can optimize their supply chain operations, reduce delays, and improve their overall on-time delivery rates.

Schedule a call today for more information and to find out how we can help streamline your delivery.

Building a More Resilient Supply Chain in Uncertain Times

Building a More Resilient Supply Chain in Uncertain Times

Building a More Resilient Supply Chain in Uncertain Times 700 500 Xcelpros Team

In today’s rapidly changing economy, having a resilient supply chain has become more important than ever. The COVID-19 pandemic and the threat of a major recession have led to uncertainty and the disruption of supply chains worldwide, leaving businesses struggling to stay afloat.

Companies need to ensure they have strategies to respond to unpredictable events to protect their bottom line. In this blog, we will discuss the importance of having a resilient supply chain focusing on remaining agile and competitive.

Defining supply chain resilience

When it comes to supply chain resilience, a lot of it comes down to a business’s ability to manage changes in the market and keep up with customer demands while still providing goods and services on time and efficiently – especially important critical periods of economic downturn when businesses from every industry are being forced to make tough decisions about their operations and cost-saving measures.

For most businesses, a stronger supply chain means having systems in place that let them detect and react quickly to environmental changes.

  • Products like Microsoft Dynamics and Power BI offer integrated inventory management and analytics capabilities businesses can use to identify supply chain risks and provide real-time alerts.
  • Investments in continuous training to ensure their teams have the skills and knowledge needed to react and adjust quickly to shifting customer demands.
  • Having contingency plans to mitigate risks from unexpected events can help businesses remain resilient in tough times.

Working to create a stronger supply chain means businesses can reduce the risk of being affected by market volatility and be better equipped to cope with any disruptions that could affect customer satisfaction, productivity, profitability, and more.

Assessing your current situation

The first step to preparing your supply chain for tough times is assessing your current operations. Taking a close look at your supply chain lets you identify any weaknesses and gives you a clear view of where you need to make changes or investments.

Figure 1:Steps to Assess Your Current Supply Chain

Steps to Assess Your Current Supply Chain

Full visibility makes it easy to track evolving customer needs, behavior, and trends. This information makes it possible to optimize warehouse operations according to what the end customer is seeking. While not always easy, it’s quickly becoming non-negotiable.

The main reason D365 is used by so many businesses for supply chain and warehouse management is the wide range of modern features it offers in one solution, including –

1.Evaluate Your Risk Management Strategy: Your risk management strategy should be tailored to the specific challenges and risks in your supply chain. A good risk management plan should include potential risks and strategies for addressing them.

2.Consider Potential Supply Chain Disruptions:Analyzing potential disruptions helps you better prepare for them. Think about potential challenges or risks that could affect your supply chain. It’s important to know how these disruptions could affect your operations and what steps you need to take to prepare for them.

3.Review Your Processes:Look at your current processes and assess if they are efficient and effective. Are the right systems in place to manage inventory, track shipments, and handle customer inquiries? Are there any areas that can be improved? Making changes to existing processes can help streamline operations and create a more efficient supply chain.

4.Assess Your Resources:Assessing your resources helps you determine if you have the capacity to meet customer demands. Consider if you have enough staff, resources, and technology to handle any potential increase in volume. You should also consider using alternate suppliers if one of your main vendors cannot fill your order.

Assessing your current supply chain gives you a better understanding of its strengths and weaknesses, and lets you identify areas that need improvement to prepare for whatever may come.

Identifying areas of improvement

When it comes to improving your supply chain, it’s important to get a complete view of your systems and any areas you may have identified needing improvement. Your assessment should cover the entire value chain, including suppliers, manufacturing processes, inventory management, planning, customer service, and more.

Once you identify areas that need improvement, it’s time to develop an action plan. This plan might focus on reducing risk, increasing efficiency, or improving customer satisfaction. You can use several strategies to achieve these goals, like more robust supplier contracts, streamlining your operations with automation, or improving communication with your stakeholders, all of which are available in a solution like Microsoft Dynamics 365 platform.

The goal is to create a more resilient supply chain that can withstand economic downturns and other unexpected events. With the right plan in place, you can ensure your business is prepared for whatever challenges.

Strategies to enhance your supply chain

As the world faces challenging economic times, a resilient supply chain can mean the difference between success and failure and how quickly you can adapt to changes in the market. A business’s success in trying times often comes down to the technology and strategies they use to support its supply chain:

Figure 2:Increasing Supply Chain Resilience

Increasing Supply Chain Resilience

  1. 1.Diversify your suppliers : Managing multiple suppliers for key products or services protects you if any single supplier fails to deliver or goes out of business.
  2. 2.Improve data-sharing between departments : Effective collaboration helps create better visibility throughout the supply chain to make everyone aware of potential issues ahead of time.
  3. 3.Develop contingency plans : Having backup plans for different circumstances before they happen helps ensure day-to-day operations continue without interruption.
  4. 4.Automated workflows : Automating things like inventory management, order fulfillment, and shipping reduces manual labor costs and increases efficiency and accuracy in production.
  5. 5.Invest in risk assessment and management: Risk assessment allows companies to understand where they are most vulnerable proactively. Risk management includes developing strategies to minimize and recover from any unexpected risks.

With the right technology and proactive steps to improve the resiliency of the supply chain, companies can weather economic downturns with greater success. It’s important to remember that strengthening your supply chain requires an ongoing effort, not just a one-time response to market changes. With consistent monitoring and strategic action, businesses can strengthen their supply chains and better prepare for future challenges.

Evaluate and adjust as needed

Building a more resilient supply chain is critical for things like reducing costs and increasing the efficiency of operations. Once you have strategies to enhance your supply chain, it’s important to evaluate the results and make any necessary adjustments.

  • The first step in evaluating the results of your efforts is analyzing the data from your supply chain operations. This means looking at cost savings, customer service levels, delivery times, and quality assurance. These metrics let you know if your supply chain is performing as expected and if any changes need to be made.
  • After you assess your current performance, you can make necessary adjustments. This might be altering existing processes or adding new components to your supply chain. Keeping up with changing needs in the market is key to staying competitive and being prepared for any unexpected events that may arise.
  • It’s important to re-evaluate your supply chain strategies periodically. Analyzing the data from your operations helps identify the latest trends and reduce costs. Especially helpful in uncertain times.

Schedule a Call today for more information and to discover how we can help.

References: Successful Strategies to Improve Your Supply Chain

Streamline Your Supply Chain with Advanced Warehouse Management and MD365

Streamline Your Supply Chain with Advanced Warehouse Management and MD365

Streamline Your Supply Chain with Advanced Warehouse Management and MD365 700 500 Xcelpros Team

Warehouse management is a key aspect of modern supply chain management that demands the full attention of a business to be efficient. In this post, we look at warehouse management in Microsoft Dynamics 365 Finance & Operations.

Overview of Advanced Warehouse Management in D365 F&O

Microsoft Dynamics 365 is one of the most well-known ERP (Enterprise Resource Planning) solutions offering innovative, AI-driven assistance for Finance, Operations, and Supply Chain Management. The Warehouse Management module of D365 offers a wide range of optimized capabilities to manage even the most complicated supply chains.

Worldwide, manufacturing and distribution companies of all sizes rely on D365 warehouse inventory management to support their supply chain operations at a core level. When a system like D365 is implemented correctly, it’s easy to gain efficiency and flexibility at every level. Furthermore, D365 enables warehouse owners to set up multiple priority-based storage areas within a warehouse making it easy to gain visibility into their supply chain. According to research from World Economic Forum, challenges like high overheads, growing competition, and evolving customer expectations continue to cause severe impediments.

When it comes to supply chain efficiency, gaining full visibility has become extremely important, permitting businesses to build a direct link with consumers and partners. Supply chain visibility is critical to building a strategy to reduce risks, drive innovation, and build customer trust.

Key Warehouse Management Processes

Figure 1:Key Warehouse Management Processes

Key Warehouse Management Processes

Full visibility makes tracking evolving customer needs, behaviour, and trends easy. This information makes it possible to optimize warehouse operations according to what the end customer is seeking. While not always easy, it’s quickly becoming non-negotiable.

The main reason so many businesses use D365 for supply chain and warehouse management is the wide range of modern features it offers in one solution, including –

  • Placement and Storage D365 let you define the stock based on query-defined rules that make tracking products easy. Users can define location and storage policies down to item and warehouse levels to ensure that RFID (radio frequency identification) capabilities are accurate and updated. You can streamline the storage facility greatly by dividing the warehouses into different zones, defining the storage needs, and even specifying an item’s location with the aisle, rack, and shelf details.
  • Inventory Dimensions D365 gives you visibility into specific inventory details like warehouse and location, as well as basic characteristics like size, color and more. Users have full control over how the products are stored, how warehouse storage costing is decided, and how inventory tracking is happening by defining the inventory dimensions according to any operational requirements.
  • Serial and Batch Number ControlD365 makes it easy to add and manage batch and serial numbers to things like finished goods and raw materials, streamlining the ability for your team to track their location as they move through production. As you gain full control of serial and batch numbers, it becomes easier to trace the quality assurance and warranty of your finished goods. As a bonus, properly assigning serial and batch numbers to your goods and products lets you know exactly where they are in your system, and whether the order has been shipped or not.
  • Wave TemplateWave templates in Dynamics 365 give users the ability to create and manage multiple Shipping, Production and Kanban Wave Templates can be processed manually or automatically. As these Waves are processed, specific work is assigned to a warehouse operations team(s) to be completed for different locations or scenarios. Setting up a wave template includes defining the location or warehouse that the template will create the work for, the order the system will follow if there are multiple waves, and actions to be taken when the wave is processed. Examples of Wave Template types include shipping or transferring orders, or special care and handling instructions for moving items in production. Wave templates create work from Work Templates and Location Directives (pick and put locations) for a specific warehouse.
  • Work Templates and Location DirectivesD365 also includes Work Templates and Location Directives to help define and standardize the operations crucial to a business’s warehouse management. Work templates define “work” and lay out specific pick and put process steps for users to follow in warehouse transactions. Work templates are not location specific by default, and only describe the actions to take.
    • PICK an item from a rack or shelf location
    • PUT an item into a packaging area
    • PICK an item from a packaging area
    • PUT an item into a shipment

    Location Directives describe the same steps for different sites and locations. Location Directives are specific directions for managing or moving inventory in a specific warehouse or location for different scenarios like handling of larger quantities, or specific storage location types like cold storage, freezers, etc.

  • Replenishment TemplatesReplenishment templates in D365 let you define the replenishment process for multiple locations. D365 includes the ability to set different replenishment strategies for different warehouses:
    • Wave demand – the default strategy designed to find locations that can be replenished until demand Is covered
    • Maximum location capacity – like Wave demand, but locations are replenished to maximum capacity.
  • Pick and Put-away ordersD365 makes it easy to pick and put items for outbound loads with handheld or mobile devices. You can define the order picking and dropping locations while streamlining the logistic chain. D365 enables warehouse managers to ‘pick’ any load from the warehouse and ‘put’ it directly to staging, making outbound loading and delivery quick and smooth.

Role of Advanced Warehouse Management In D365 F&O In Cost Reduction

Current trends indicate that supply chain management solutions focus mostly on controlling overhead. D365 can accomplish this by offering businesses full control and monitoring of their workforce and their warehouses.

‘D365 further helps reduce costs by offering full visibility of your operations, as well as the ability to manage your bills and invoices and optimize new or existing routes.

Other Benefits

  • Office IntegrationBeing able to streamline your supply chain is only possible when all related workflows are optimized, integrated, and capable of capturing and sharing key data without issue.

    D365’s native integration to Microsoft’s Office 365 products like Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, and more to make all possible to share and access information anywhere in the world.

  • Better Customer ExperienceWhen your systems are all fully integrated at a workflow level, you’re able to stay on top of your operations and the things that matter most to your customers, including things like timely support options, accurate forecasting, dynamic pricing and more.
  • Insight-driven ReportingD365 provides a wide range of detailed reporting options like Labor by job, Labor by users, Sales by product, equipment failures, warehouse transactions, and more. These insight-driven reports work in real-time to give businesses the ability to respond to problems and demands quickly and efficiently based on real data.
  • Warehouse PerformanceDynamics 365 offers multiple ways to monitor the overall performance of your supply chain quickly and easily by breaking down your entire warehouse into products, vendors, and sites. Inbound performance monitoring ensures vendor performance, tracks delivery, and identifies potential loopholes. Shipping performance monitoring ensures finished goods and products are shipped to customers at the right time.


It’s important to understand that the ability to streamline a supply chain depends on effective warehouse management – not an easy job.

This is where a scalable solution like D365 can be used to address a wide range of potential challenges related to ‘pick and put away’ orders, cycle counting, barcode and label support, and keep overheads to a minimum while still being able to meet continuously evolving customer demands.

Making sure it’s done right the first time means working with a partner that understands your industry and knows how to streamline the process and maximize your ROI (Return on Investment).

For more information and to find out how we can help optimize your supply chain contact us today.

Improve your inventory visibility with Microsoft Dynamics 365

Improve your inventory visibility with the Microsoft Dynamics 365

Improve your inventory visibility with the Microsoft Dynamics 365 700 500 Xcelpros Team

Inventory can be your best friend or worst enemy, depending on how well it’s managed. If your business is experiencing issues managing its inventory, it’s time to take charge of your inventory management process. And prevent it from becoming an ongoing headache.

In this post, we look at the importance and benefits of inventory visibility and how to make inventory more accessible.

The importance of inventory visibility

Inventory visibility – One of the most frustrating aspects of running any business is tracking inventory levels so you know when it’s time to restock. Or, when products need to be sold off before they go bad.

This applies to finished goods and the raw materials used to make them, work-in-progress items (WIP). And anything used in maintenance, and repairs or operations (MRO).

Good inventory visibility means your inventory can be managed with as little hassle. When you can monitor what products are available and what quantity is in stock, you’re better equipped to make decisions that will help you manage your finances effectively.

It also goes a long way to reducing costs and offering a better customer experience. Proper inventory visibility makes it easy to track products and raw materials anywhere in the supply chain. Better visibility of your inventory leads to better visibility of your orders. From production to shipping and delivery.

Achieving Inventory Visibility

For most companies, inventory management is best left to dedicated solutions, like Microsoft Dynamics 365. Inventory systems like D365 help manage critical items like location, availability, status, cost, and stock levels.

Common practices to increase inventory visibility can include things like:

  • Increasing the accuracy of data captured for all products in your system.
  • Taking advantage of mobile devices and handheld scanners in fulfilment areas to track products in the supply chain.
  • Conduct regular audits and cycle counts against current inventory levels.
  • Investing in a modern inventory management solution that offers visibility of all raw materials and finished goods for multiple locations or channels.

Benefits of good inventory visibility

With enhanced inventory visibility, businesses can pinpoint any issues’ root cause faster than ever. Full visibility of your inventory means you’re in a perfect position to solve any problems. Without proper inventory visibility, it can be exceedingly difficult to generate accurate reports about your stock levels and costs or be able to manage orders. Or track items across different sites.

Some additional benefits of good inventory visibility include:

Figure 1:Benefits of Good Inventory Visibility

Benefits of Good Inventory Visibility

  • More efficient operations – Inventory visibility means you’ll reduce the amount of time you spend managing delays, complaints, or missing items.
  • More control of inventory and stock levels – Inventory visibility lets you reduce overstock as well as ensure you don’t run out of any must-have products.
  • Better security – Especially for highly regulated industries, inventory visibility is critical for tracking the movement of finished goods, raw materials, and specific batches.
  • Better response to customer demands – Improved inventory visibility means you’re always better equipped to meet changes in demand – This is one of the best ways to create a better customer experience.
  • Better resource allocation – Inventory visibility help you understand how much stock needs to go to different locations like warehouses, retail outlets, and more.
  • Increased forecasting accuracy – The data captured from good inventory visibility gives a better view of products you need to keep on hand. And improving distribution and purchasing at the same time.
  • Better responsiveness – Real-time inventory data lets you quickly respond to any changes in demand based on trends or other disruptions.
  • Better ROI – Better visibility means you can reduce your stock levels across the board, without disrupting the needs of your customers.

Inventory visibility challenges

Inventory visibility can indeed be challenging, especially without a dedicated system. Today, omnichannel marketplaces offering a growing list of new fulfillment options like Buy online pickup-in-store (BOPIS), drop shipments. And more means there is an increasing list of issues that can arise.

Some common challenges with achieving inventory visibility include:

  • Manual processes – Manual processes are notoriously inefficient, especially when we have access to barcoding solutions and automation.
  • Poor visibility – Not being able to track your finished goods or raw materials means you can create several unplanned delays, resulting in a less-than-stellar customer experience.
  • Unknown demand – Lack of visibility makes it easy not to understand the demand for your products; this quickly leads to overstock or understock conditions.
  • Re-stock issues, loss of business – Lack of visibility can lead to several missed restocking opportunities and more business for your competition.

These are all issues that can be harmful to a business. And leading to loss of revenue, damage to your reputation, a poor customer experience, or worse.

Improving inventory visibility with Microsoft Dynamics 365

Many retailers struggle with visibility into their inventory – not only can it be time-consuming and costly. But, it can also lead to out-of-stock items or delayed shipments.

Microsoft Dynamics 365 offers many features that can help you improve inventory visibility, including creating multiple levels of item locations and reconciling inventory automatically and manually.

Some of the ways D365 helps improve the visibility of your inventory can include the following:

Figure 2:Improve Inventory Visibility with Microsoft Dynamics 365

Improve Inventory Visibility with Microsoft Dynamics 365

  • Support for mobile and handheld devices – Microsoft Dynamics fully supports shop-floor devices designed to minimize redundant manual processes.
  • Process and route optimization – Microsoft Dynamics let you customize and streamline your processes, resulting in highly optimized routing throughout your supply chain.
  • Process automation – Microsoft Dynamics gives you more control of the automation of your processes, which not only increases compliance. But also significantly reduces time spent on repetitive tasks.
  • Actionable insights – Microsoft Dynamics allows businesses to extract more data from everything they do. Forecasting, scheduling, routing, and more all become much more efficient.
  • Electronic signatures and approvals – Electronic signatures in D365 are quicker, more compliant, and much easier to track.

Final thoughts

While challenging, inventory visibility has become more important than ever before, continuing to prove itself as one of the best ways to streamline your company’s operations.

However Improving inventory management doesn’t have to be difficult, especially in today’s rapidly changing marketplace. Once you understand your specific requirements, the best way to start on the right path is to work with a partner who understands your industry’s ins and outs. And can help implement a solution that’s perfect for you.

Schedule a call today to discover how we can help optimize your inventory visibility.

References: Inventory Visibility Add-in overview

Benefits Of Batch Traceability in Pharmaceutical Manufacturing

Benefits Of Batch Traceability in Pharmaceutical Manufacturing Company

Benefits Of Batch Traceability in Pharmaceutical Manufacturing Company 700 500 Xcelpros Team


In a previous article: Batch traceability in pharmaceutical manufacturing, we talked about GS1 traceability standards, the DSCSA, and why the pharmaceutical industry has to be prepared for item-level traceability by the end of 2023. Now let’s go over the benefits of traceability that the industry should not ignore.

Benefits of Pharmaceutical Track and Trace

The pharmaceutical industry relies on several workflows, and the ability to track and trace batches are one of the most important. With traceability slated to be mandatory by the end of 2023, it will help to understand the benefits that will come along with this change.

  • Reduced counterfeits Counterfeits are still a significant challenge for the industry, accounting for nearly 7% of all medicines globally. These fakes can replace high-quality treatment anywhere in the supply chain.

    With real-time lot tracking and tracing, it’s easy to fully follow the journey of a batch to ensure it hasn’t been misplaced or replaced at any point in the supply chain. This is a crucial step in reducing the number of counterfeit medicines.

  • Streamlined recall processes Despite paying mandatory diligence, specific errors are bound to happen. There are as many as 1200 recalls on medicine every year. But remembrance can be difficult when the manufacturer isn’t aware of the exact position of finished goods and raw materials in their supply chain.

    After implementing a traceability solution, manufacturers have much more control over finished goods and raw materials as they move through their supply chain. This means more opportunities to recall or even stop defective medicines from reaching the public.

  • Increased quality throughout production To ensure continual production, and an adequate supply of raw materials is essential. By adopting the practice of advanced track and trace for pharmaceuticals, these companies can maintain quality tracking at every production stage.

    The right pharmaceutical tracking system can record critical data like quantities in pounds or gallons, products consumed, remaining stock, quality throughout production, finished goods quality, and more. This data ensures only the best products are produced and quality requirements are upheld.

  • Maintaining supply chain integrity Another benefit of a system offering traceability is maintaining a higher level of supply chain integrity.

    Traceability solutions like D365 let manufacturers closely track the quality and pedigree of every batch from raw materials to finished goods.

  • Increased compliances As a pharma industry player, adherence to certain compliances and regulations is fully necessary. Achieving full compliance is one of the most important benefits of having item-level traceability.

    Full traceability helps you track the journey of a lot from manufacturing units to the pharmacies which is crucial for things like the Automation of Reports and Consolidated Orders System (ARCOS), GS1 traceability standards, and more.

Figure 1:Benefits of Pharmaceutical Track and Trace

Benefits of Pharmaceutical Track and Trace

  • Easy lot number tracking Traceability solutions like Microsoft D365 help departments assign specifics like a package, serial, and lot numbers to any outbound or inbound finished medicines. This makes tracking whole batches quick, easy, and accurate.

    Traceability solutions also help post tracking details as ledger entries – where there is a dedicated page for managing the workflow. This dedicated page even shows the total sums of traced items throughout production.

  • Item availability Lot traceability with Microsoft Dynamics 365 Finance and Operations helps calculate and report an item availability in real-time.

    It’s not just about tracking, though; D365 also helps by providing a wide range of accurate item information on the tracking page so that it’s easy to find out how much of the product is consumed and what remains.

    You can check the lot availability per lot number and serial number. It also prevents the double allocation of items in a lot or batch.

    Some of the critical metrics D365 offers visibility on include things like:

    • Total Quantity
    • Current Requested Quantity
    • Total Requested Quantity
    • Current Pending Quantity and
    • Total Available Quantity
  • Lot or serial number allocation for inbound transactions Not likely to change anytime soon, seamless purchase order management is essential for inbound transactions, and D365 F&O makes it possible. D365 helps manufacturers process real-time lot code tracking from the moment they are part of the organization.

    This tool can automatically transfer the lot/serial number in the transaction documents and keep the warehouse team updated.

  • Lot/batch sales Whether you want to block a lot in the sales lines or control its entire journey, D365 F&O makes it possible.

    This solution enables manufacturers to freeze or partially dispatch specific lots before they’re sold. This plays a crucial role when it comes to managing recalls, especially important when you’re dealing with expired or defective lots.

    The job is done by clicking on the Items and selecting the Sales Blocked options.

  • Complete control of the track and trace items The real-time lot control and traceability abilities of Microsoft D365 Finance and Operations enable manufacturers to find out where a tracked item is used and how. This makes it easy to follow the present instances of a specific lot/batch.

    Regarding quality control, these features are significant as they help you understand which customer received which item. In case of defective product delivery, immediate actions can be taken to minimize damages.

Final thoughts

Regarding the pharmaceutical industry, we know accurate items and batch-level tracking will soon be a requirement – not just a nice to have. With advanced lot control and traceability capabilities, Microsoft D365 F&O is here to make everything more accessible than ever.

With that in mind, the effective implementation of solutions like D365 F&O will deliver the promised outcomes. The task is often a massive challenge as it is a comprehensive tool with multiple modules and features.

A seasoned Dynamics expert that understands your industry is the best way to keep the hassles to a minimum while extracting the maximum potential of a system like Microsoft Dynamics.

For more information or to find out how we can help, schedule a call today.

Batch traceability in pharmaceutical manufacturing

Batch Traceability in Pharmaceutical Manufacturing

Batch Traceability in Pharmaceutical Manufacturing 700 500 Xcelpros Team

One of the oldest in the world, the pharmaceutical industry has had to face many challenges over the years. One of the biggest challenges that still presents itself today is how to address batch traceability when it comes to pharmaceutical manufacturing.

The importance of Pharma batch traceability

For a multitude of reasons, pharmaceutical manufacturers need the ability to maintain traceability throughout their entire batch process. This means being able to identify every single ingredient and process step that was involved in creating a production batch. When an issue arises, this information can help determine which action caused the problem and where it may have originated.

Batch traceability will help identify what went wrong and provide critical data for addressing any resulting challenges. A manufacturer should be able to provide an audit trail for every batch manufactured and retrieve this information quickly when needed.

When combined with other quality systems, such as an SOP manual or cGMP guidelines, batch traceability becomes more potent.

DSCSA (Drug Supply Chain Security Act)

Brought to life by the FDA and Congress in 2013, the DSCSA was designed to change how pharmaceutical products and raw materials are treated throughout the supply chain, including prescribing ways to trace the movement of products when packaged and distributed. The goal of the DSCSA was to increase the security of pharmaceutical products and patient safety using pharmaceutical finished goods. This then new law offered:

  • 1 Single federally supported solution to replace requirements that might have been different for every state
  • A simplified, consolidated view of supply chain regulations that focus on enhanced patient safety and security
  • Higher standards for distributors in the U.S.
  • Streamlined processes for identifying the suspect or counterfeit goods in the supply chain

As we approach the 10-year deadline set by the DSCSA, where partners in the supply chain will need to provide item-level traceability when products move from one party to another, stakeholders must make sure they’re in full compliance.

The longer you need to implement a track-and-trace solution, the more at risk you face things like heavy fines, loss of licensure, and even imprisonment.

For more information about the act – see FDA DSCSA 

GS1 traceability standards

With so much more data getting captured every second, GS1 standards are a way to focus on what’s important – with a set way to manage your supply chain data to make sure important data is always available, understandable and 100% accurate.

GS1 traceability standards are part of a larger global framework used in over 100 countries to ensure the systems they use for traceability are designed for interoperable collaboration and sharing information for the entire supply chain using the following.

  • Critical Tracking Events (CTEs) Actual events that occur throughout the lifecycle of a traceable product or raw material. This includes things like packing, shipping, and receiving.
  • Key Data Elements (KDEs) Important information and data regarding the specific pieces of Critical Tracking Events.
  • Global Trade Item Numbers (GTINs) and Global Location Numbers (GLNs) Unique identifiers for finished goods and raw materials as they move through the supply chain.

According to GS1, four key events should be given the most attention as finished goods, and raw materials move through the supply chain:

  1. 1.What product(s) were impacted?
  2. 2.When did the event occur?
  3. 3.Where did the product(s) come from? Where are they now?
  4. 4.Why was this process observed?

For more information about GS1 traceability standards – see Supporting the Pharmaceutical Supply Chain for DSCSA

Pillars of batch traceability

Figure 1:Pillars of Batch Traceability

Pillars of Batch Traceability

With the law already written, it’s up to partners to figure out how they’ll meet the requirements. To ensure this compliance can be met, four underlying pillars of batch traceability should be implemented one way or another.

  1. 1.Serialization – The ability to create unique identifiers for a product with multiple packaging options. This typically includes serial numbers, lot numbers, and expiration dates.
  2. 2.Track and trace – Like Serialization, track and trace is all about where a product has been and where it is now. This helps highlight any ownership changes, determine the original manufacturer, or track all movement throughout the supply chain, even if it hasn’t changed ownership.
  3. 3.Verification – The ability to verify where a product is or has been in the supply chain. This includes requirements to confirm specifics like serial and lot number, movement and transaction history, and more.
  4. 4.Reporting – The ability to report accurate information about serialization, track and trace, and verification to regulatory bodies as needed and required.

The ability to report accurate information about serialization, track and trace, and verification to regulatory bodies as needed and required.

These pillars are designed to work together to give you a more detailed view of the products in your supply chain, and lets you share that data with your partners, customers and more.

Final thoughts

Batch and item traceability doesn’t just help protect consumers from harm and keeps your company in compliance with regulatory bodies like the FDA. Batch traceability software lets manufacturers and distributors easily track every batch of product manufactured during a specific timeframe.

All said and done, a properly implemented track and-trace solution will allow you to fully trace finished goods and raw materials as they move through your supply chain from start to finish. Being able to track your products helps to prevent theft and counterfeit copies and makes sure your products remain safe for use. Tracing your products lets you closely follow and monitor every product in your supply chain, leading to fast, efficient returns and recalls, confidence in your products, protection of your brand, and more. A solution like Microsoft Dynamics 365 makes this all possible by providing a customizable system tailored to your specific business needs.

After 2023, track and trace won’t be an option – this will be a requirement if you want to keep doing business in the pharmaceutical industry. The sooner you have a system in place, the better.

Not sure where to begin? Contact us today to see how we can help.

Streamline your Supply Chain with Transportation Management in D365 F&O

Streamline your Supply Chain with Transportation Management in D365 F&O

Streamline your Supply Chain with Transportation Management in D365 F&O 700 500 Xcelpros Team


Microsoft Dynamics 365 Finance & Operations is one of the most feature-rich and optimized ERP tools. They are used for managing funds, accounts, processes, and more. D365 has ushered in several benefits for different industries. This is one of the main reasons, so many modern businesses choose to rely on it every day.

But does it make some sense for transportation management? Keep reading to find out.

Transportation Management in D365 F&O

When Microsoft developed AX into D365, transportation management functionality took center stage in its module. This allowed businesses to automate all the essential finance and operation-related operations like accounting, cost management, freight management, master planning, and more.

The resulting Transportation Management module allowed users to enjoy improved capabilities and features. This included things like:

  • The updated version permitted manual freight reconciliation.
  • The ability to generate USMCA certification of origin documents.
  • Management of transport management engines in D365 F&O.

This is just the tip of the iceberg; the latest version of transportation management in D365 F&O is packed with modern-day capabilities.

Who Should Use it?

D365 is for any organization that wants to streamline its supply chain, reduce costs and offer a better customer experience – something that’s become critical in the last few years. D365 can completely replace legacy systems with best-of-breed transportation management technology. It can automate vendor allocation, routing, and transportation allocation for all outbound and inbound orders with full support for AI-enabled devices.

This tool can handle multiple logistics TMS aspects in different scenarios by granting better control over shipping, modifying the shipping rate according to distance & shipment weight, and so on.

Let’s look at some of the most common scenarios that can be handled efficiently with Transportation Management in D365 F&O.

Scenario #1

Due to changes in consumer habits, your SKU count has increased. And it would help if you found a way to get more control of your growing fleet. Microsoft Dynamics 365 is perfect for seamless delivery/pickup and complete control over shipping cost by volume/distance.

With D365, you can decide on the delivery charges based on distance or shipment volume. And share the delivery receipt with the customers directly without getting involved in reconciliation.

Scenario #2

Your business chooses not to charge a separate delivery fee; you instead combine it as part of the total cost of the order.

D365 makes it easy to adjust your pricing seamlessly and efficiently, as needed. This means you can account for changes due to shipping volume or availability.

On top of that, D365 lets you do things like automatically adjusting the order cost and providing insights into shipping cost breakage.

Scenario #3

Suppose you’re using the logistic services of several different companies for your business processes. Transportation management in D365 gives you complete control and the ability to manage all your service providers more effectively in one location.

You can set different transportation rates and delivery preferences there, as needed.

D365 Transportation Management Benefits

Figure 1:Benefits of D365 Transportation Management

Benefits of D365 Transportation Management

Working with a partner to implement Transportation Management in D365 brings a lot to the table for the end-users.

Whether it’s having complete control of your entire fleet, automatic transportation rate calculations, support for things like Artificial Intelligence (AI), Internet of Things (IoT), and more, Transportation Management in Microsoft Dynamics 365 can change how you do business.

Planning, Logistics, and D365 Transportation Management

With access to real-time shipping information, the transportation management module in D365 makes inbound and outbound planning easier than ever. End-users can make plans according to the processed orders or their related shipments.

Inbound transportation in D365

The inbound transportation management in D365 is very business-friendly. It ensures a transportation solution is ready for vendor orders and doorstep delivery.

With D365, planning a route, generating the receipt, and tracking the order from the vendor’s warehouse to yours is easy.

Outbound transportation in D365

One of the critical benefits of D365’s transportation management is having end-to-end control of how you manage your shipments. Transportation Management in D365 makes creating an outbound lead, assigning rates, creating processes, and planning the load appointments easy. And everything else that goes into outbound transportation management.

Load Building as Needed

Volume-based load building in D365 is much more advanced than older, legacy solutions. It lets businesses set limits on the highest permitted height & weight values.

If your load exceeds the pre-defined load template, you can override it and define new values.

The best part about customizing load templates is that you can make them highly informative by adding details like load template ID, equipment, dimensions, floor stack load, the maximum allowed weight, etc.

Support For a Wide Range of Transportation Engines

Different transportation engines are used to define the logic needed to develop and administer transportation rates.

It takes a lot to ensure complete control of your transportation management, which usually means you need access to multiple transportation management engines. To this end, Microsoft supports multiple different engines in its D365 software including:

  • Rate Engine that can calculate rates.
  • Generic Engine that supports other engines.
  • Mileage Engine that can keep an eye on distance travelled.

There are also things like Transit Time Engines, Zone Engine, and Freight Bill Type Engine. With all these engines, organizations have more functionalities to add to transportation management and achieve perfection.

Better Integrations

Successful transportation management is only possible when the system has full access to the required data.

Transportation management in D365 offers several powerful integration capabilities.

D365 pairs seamlessly with CDS or Common Data Services, making various entities available. In addition, the Azure Data Lake is staged carefully in Entity Store, which ensures only updated data, with incremental syncs, is available.

Regarding shipments, D365 helps businesses automatically report product damage for refunds – all of which can be automated to save invested time and effort.

A Powerful Tool for Managing Global Operations

D365 is designed to streamline global operations. Presently, it has localized versions for 37 countries in 42 languages. This lets enterprises with a worldwide presence select a localized version for each region with a centralized view of data and operations.

D365 does an excellent job of keeping departments and branches worldwide up to date and able to collaborate more efficiently.

Scalability And D365 In the Cloud

Several benefits come from D365 being a cloud-based ERP, including the fact it benefits from a scheduled number of annual and semi-annual updates, both minor and significant.

Several features can be easily added or removed. With a familiar, browser-based interface, access from anywhere is possible – critical for a remote workforce, and licensing can be set for as few or as many users as needed. D365 truly delivers when it comes to productivity and scalability opportunities.

One downside often tied to having so many features is the need for clarity when making sure you pick what works best for your business. Constantly, the best solution is working with a certified Microsoft partner that can optimize your configuration, help you decide on ideal features, and document update requirements.

Final Thoughts

D365 delivers features like cloud deployment, fantastic integration, inbound and outbound management, load balancing, financial supply chain assistance, and other noteworthy capabilities. With D365, you eliminate the need to switch between apps or invest in different transportation management tools for different regions.

Hopefully, this article gives you a better view of how transportation management in D365 can help your business grow and succeed. However, taking advantage of the right features doesn’t have to be complicated. The best option for most companies is to work with a trusted partner to ensure your implementation goes as smoothly as possible.

The right D365 F&O experts can assist you through and through with the modernization and automation of your transportation-related operations. Schedule a call today for more details.

Staying ahead of the curve Warehouse Management Trends in 2022

Staying ahead of the curve: Warehouse Management Trends

Staying ahead of the curve: Warehouse Management Trends 700 500 Xcelpros Team


Remaining competitive in today’s global marketplace has become more important than ever. Consumer habits continue to change, and businesses are finding themselves stocking more and more items. An efficient warehouse management solution is the best way to ensure customer satisfaction at a time when everyone expects things like next-day delivery, BOPIS (Buy Online Pickup in Store), and more.

Thankfully, managing a growing SKU count is getting easier and the technology already exists to help improve your supply chain and bottom line.

Keeping an eye on the changing technology landscape is a good way to get started – here are some of the advanced warehouse management trends we’ve seen in 2022.


More warehouses are striving to be fully automated than ever before, from self-driving forklifts and automated inventory systems to sophisticated barcode scanning and sorting. Many companies see full automation as a cost-saving measure as they shift their budgets from human workers to technology – becoming more important as SKU counts continue to grow to meet consumer demand.

According to Capterra, 54% of warehouses plan to expand the number of inventory SKUs carried over the next five years.

Manufacturing plants have seen similar trends, with equipment automation replacing traditional manufacturing processes such as machining and assembly. You’ll need to think creatively about how automation can change your processes and make your jobs easier. Some innovations include adding robotics or autonomous vehicles into your delivery process; building more efficient ways to collect data; or developing mobile apps that make data easily accessible to your employees, wherever they are.

Sustainable Warehouse Solutions

Supply chains and warehouses have always been a driving force of the economy, and as we move into the future, warehouse management trends will continue to affect global supply chains. One of the most significant changes driving growth in sustainable warehouse solutions is increased consumer pressure for sustainable goods and services. Consumers want more transparency and accountability with their products, which improved tracking technologies can only achieve.

Another factor influencing this change is an increase in regulations governing environmental impact. For example, several European countries banned single-use plastic packaging earlier this year due to the damage it causes, leaving companies scrambling for viable alternatives, like bio-based plastics or renewable materials like bamboo.

Supply chain management solutions like Microsoft’s Dynamics 365 will play a vital role in managing inventory, assets and faults and improving compliance with regulatory bodies like the FDA, EPA, REACH and more.

Internet of Things (IoT)

Internet of Things (IoT) technology in warehouse management continues to grow and offers new benefits like reduced costs, better forecasting, and easier scalability.

Sensors and cameras continue to improve, and newer RFID (radio frequency identification) tags or beacons tell you exactly where an item is at any given time.

The data collected from these sensors leads to a better customer experience because you know exactly how long it takes for a package to be delivered or whether there are any delays with your orders. This makes your warehouse inventory management easier.

When managing people, IoT technology will allow you to reduce overtime hours and increase efficiency. Using drones and autonomous vehicles lets you confidently adjust your business strategy by setting prices based on demand or supply chain availability.

Some experts predict that we’re nearing the point where IoT technology will be doing a lot more tedious work like stock picking and placing items into cartons—saving companies money and freeing up valuable labor hours for other things like customer service or development projects.

Wearable Technology

Technology is changing how work is done everywhere, and warehouse management is no exception. We already see hints that in the not-so-distant future, fewer people will work in warehouses due to the rise of wearable technology. Examples include Exo-suits, Smart Glasses and audio devices – powered devices designed to reduce physical requirements and give workers hands-free access to their data and instructions.

These devices could replace warehouse management equipment like head-up displays or tablets. Amazon, for example, has already patented a system allowing its employees to use wearable devices while at work. These devices focus on 100% accuracy thanks to the ability to fully validate your inventory.

Some analysts believe this trend would lead to higher costs for shipping companies and consumers because it would require new training programs, and many warehouses wouldn’t need human labor. Others feel these technologies might reduce costs because they increase productivity and reduce errors.

The fact remains that wearable technology holds exciting potential and could change the way we manage our warehousing processes. However, it’s still unclear exactly what effects it will have on business owners and consumers.

Augmented Reality (AR)

Even now, fulfillment centers are beginning to use augmented reality (AR) technology to help with logistics and planning. This trend is expected to grow and expand over the next few years.

There are many benefits, like training and easy visualization. Still, one of the most important is that warehouse managers and personnel can use AR daily without having an expensive changeover cost when they start using it.

This technology provides instant feedback with data from multiple locations, so managers know exactly if their supply chain is performing as expected or if any issues need to be addressed. The wireless nature of these devices means AR is perfectly suited for work in and around warehouses.

Digital Transformations

Warehouse management is going digital everywhere. E-commerce and omnichannel retailing have become much more popular, leading businesses to invest more in warehouse management software and automation. The ability to deliver products from their warehouse on time with less employee involvement is what many businesses have been aiming for.

Companies want their warehouses to be fast and flexible, moving with the needs of changing business conditions. Warehouses are now being designed with reconfigurable storage systems, which can be changed based on current storage needs without downtime or significant disruption.

For this level of automation and digitization to happen, these enterprises need a great deal of up-to-date data about their inventory and how quickly they can process orders. Fortunately, warehouse management solutions like Microsoft’s D365 provide real-time updates on inventory levels and shipping rates. These are just a few reasons we’re seeing more businesses finally replace their aging legacy systems – and when all is said and done, they’re much better off for it.

What comes next

Staying up to date on changes in technology can be a full-time job. One of the best ways to understand what comes next is by working with a partner that understands your business.

As your company grows and your warehousing needs change, your partner can ensure you’re using the perfect solution.

Whether you’re looking for a whole new warehouse management solution or just adding on newer functionality, your partner should be there to set you up for greater success.

Be prepared for what comes next, contact us today to find out how we can help.