Integrated Quality Management iQM from Xcelpros

Integrated Quality Management (iQM) is an industry-first integrated solution for Microsoft Dynamics 365 for Finance & Supply chain management that offers comprehensive functionality for continuous improvement and total quality management –

  • Complaints Management (Authoring, Maintenance & Distribution)
  • Corrective Action Preventive Action (CAPA)
  • Deviation Management

iQM has been designed as an integrated module within Microsoft Dynamics 365 for Finance and Supply Chain. It provides impeccable security and seamless connectivity across various functional areas within Microsoft Dynamics.

Topics / Agenda for this webinar

In the 45-minute webinar, you will delve into Quality Management, covering:

  • An overview of Complaints Management, CAPA, and Deviations
  • Benefits extended to various industries
  • Integration of these functions with other modules of Microsoft Dynamics 365 Finance & Supply Chain
  • Workflows
  • Integration with SOP Management
  • Integration with Task and Risk Management
  • Key metrics/KPIs governing Quality
  • Q&A session

Who will benefit from this webinar?

  • Quality Assurance / Quality Control – VP, Directors, Managers, and Specialists
  • Regulatory Affairs / Regulatory Compliance – VP, Directors, Managers, and Specialists
  • Operations – VP, Directors, Managers, and Specialists

Speakers

Kiran Bhavaraju

Kiran Bhavaraju

Co-Founder

Co-Founder of XcelPros, 24+ years of experience in Enterprise Resources Planning (ERP) implementations and product development.

Kiran Bhavaraju

Bindu Chunduru

Co-Founder

Co-Founder and Head of Microsoft Dynamics Practice, 18+ years of Experience in Driving ERP Transformations and Industry Solutions with Microsoft Dynamics 365.

Kiran Bhavaraju

Einar Ulfsson

Director of Sales

Sales Director and ERP expert with over 25+ years of experience, specializing in Dynamics F&O and life sciences to support customer success.

Webinar FAQ’s

  • 01.How do I join the Webinar

    You will receive a Microsoft Teams invitation with the webinar joining link two days before the event. Please ensure you check your email to find the link.

  • 02.How can I ask questions during the webinar

    If you have any questions during the webinar, please jot them down. At the end of the webinar, you can use the hand-raising feature in the Microsoft Teams meeting to signal that you want to ask a question.

  • 03.How can I learn more about Dynamics 365 Finance?

    To dive deeper into Dynamics 365 Finance, you can request a personalized meeting with XcelPros. We'll arrange a demonstration of the Finance & Operations (FO) module tailored to your interests.

  • 04.What platform will the webinar be held on (e.g., Teams, Zoom, Webex)?

    The webinar will be conducted via Microsoft Teams. Please ensure you have access to Microsoft Teams on your device to join the meeting seamlessly.

Main Features of iQM over and above the functionality of D365 F&O

CAPA; Corrective Action Preventive Action.

  1. Tools for managing corrective and preventive actions (CAPA)
  2. Efficient deviation management
  3. Integration with Microsoft Dynamics 365 Finance and Operations
  4. Streamlined workflows and elimination of manual processes
  5. Designed to meet the unique needs of the quality management industry.

Complaints Management

  1. Efficient management of customer complaints
  2. Tools for tracking, assigning tasks, setting priorities, and monitoring progress
  3. Integration with Microsoft Dynamics 365 Finance and Operations
  4. Streamlined workflows and elimination of manual processes
  5. Designed to meet the unique needs of the quality management industry.

Deviation Management

  1. Efficient management and resolution of deviations
  2. Root cause analysis, task assignment, and progress tracking for corrective and preventive actions (CAPA)
  3. Streamlined workflows and elimination of manual processes
  4. Integration with Microsoft Dynamics 365 Finance and Operations
  5. Designed to meet the unique needs of the quality management industry

iQM, as an embedded solution in Microsoft Dynamics 365 Finance and Operations, provides extensive functionality in Deviation management, allowing you to efficiently manage and resolve deviations from different sources.

The platform also offers root cause analysis, task assignment, and progress tracking for CAPA, streamlines workflows, eliminates manual processes, and provides a user-friendly and customizable interface. iQM is designed to meet the unique needs of the quality management industry and offers a comprehensive solution for managing all aspects of quality control operations, while also being highly customizable to tailor to specific business needs and requirements.