IoT and Cybersecurity

Internet of Things (IoT) & Cybersecurity : Challenges, Benefits & Solutions

Internet of Things (IoT) & Cybersecurity : Challenges, Benefits & Solutions 700 500 Xcelpros Team

Cybersecurity and the Internet of Things (IoT): Introduction

Defining the Internet of Things (IoT) can be tricky, as it covers a vast network of connected devices, such as medical implants, machinery, appliances, vehicles, and other devices embedded with sensors, software, and cloud connectivity. In the industrial world, you will find a variety of “smart” devices that collect and exchange data, enabling them to perform tasks on their own or with minimal human intervention. Typically, they share their data through a gateway or edge device, which sends it to the cloud for analysis or analyzes it locally.

The Internet of Things (IoT) continues transforming our lives by connecting more devices and systems, making them more intelligent and easier to use. However, whether categorized locally or in the cloud, these devices are susceptible to unauthorized access, theft, damage, or other security risks. To ensure smooth operations, protecting IoT devices via cybersecurity is crucial. There are methods and processes used to protect digital devices, networks, and sensitive information, which are called IoT security. Ideally, IoT security will mitigate or prevent cyber risks for these devices.

Most industries have already successfully implemented IoT technology and the companies using it benefit significantly from its benefits. For example, IoT sensors are used in the energy sector to monitor power consumption and optimize energy distribution. In retail, connected devices track inventory and improve supply chain management. In agriculture, IoT sensors monitor soil moisture levels and optimize crop growth.

In this article, we will discuss challenges and vulnerability of IoT to cyber-attacks, including the lack of security measures that could affect IoT networks and connected devices. We will also discuss the benefits of enhanced security, including improved efficiency, enhanced customer experiences through automation and personalization, and improved monitoring with real-time alerts.

As a bonus, we will highlight different solutions for securing your IoT devices, such as designing systems with security in mind, implementing network segmentation to isolate connected devices, and using machine learning (ML) and artificial intelligence (AI) to detect and respond to threats in real-time. Together, we will understand how unsecured IoT devices affect your business, and why security is and will continue to be an ongoing challenge.

Security Challenges with IoT

The number of IoT-enabled devices we connect with daily continues to grow at a blistering pace, from environmental controls and lights to the army of machines used to make them.

Figure 1:Challenges of IoT and Security

Challenges of IoT and Security

A connected device, sometimes called ‘an Internet of Things (IoT) device’, can be considered unsafe due to several factors. Here are some common reasons why an IoT device may be vulnerable to exploitation:

  1. 1.Weak or Default Credentials: IoT devices sometimes have default usernames and passwords, or users set weak passwords or fail to change the default credentials. Attackers can exploit this by quickly guessing or brute forcing the credentials to gain unauthorized access.
  2. 2.Outdated Firmware or Lack of Updates: Manufacturers can release devices with outdated firmware or fail to provide regular updates and security patches. These vulnerabilities can be exploited by attackers who know the weaknesses and can target the device accordingly.
  3. 3.Insecure Network Connections: Inadequate encryption protocols or the absence of secure communication channels between the IoT device and other systems can make the device susceptible to interception and unauthorized access. Attackers can eavesdrop on network traffic and potentially gain control over the device.
  4. 4.Inadequate Authentication and Authorization: Poorly implemented authentication and authorization mechanisms can enable attackers to bypass security measures and gain unauthorized access to the device or the network it is connected to.
  5. 5.Lack of Physical Security: If physical access to an IoT device is not adequately restricted, attackers can physically tamper with the device, extract sensitive data, or inject malicious code to compromise its functionality or gain control over connected systems.
  6. 6.Insecure Data Handling: Improper storage, transmission, or processing of data by the IoT device can lead to data breaches or leakage of sensitive information. Attackers may exploit these vulnerabilities to gain unauthorized access to valuable data or manipulate it maliciously.
  7. 7.Lack of Secure Software Development Practices: Insecure coding practices during the development of IoT device software can introduce vulnerabilities, such as buffer overflows, injection attacks, or insecure data validation, making the device exploitable.

When an unsecure connected device is exploited, attackers can leverage it for various purposes. One reason is the creation of botnets and Distributed Denial of Service (DDoS) attacks. Compromised IoT devices can be enlisted as part of a botnet, which is a network of infected devices under the control of an attacker. These botnets can launch DDoS attacks, overwhelming targeted systems or networks by flooding them with malicious traffic.

Another vulnerability in IoT devices is data theft or espionage, which can be exploited to gain unauthorized access to sensitive data stored on a device or transmitted across the cloud. This stolen data can then be used for crimes such as identity theft, financial fraud, or corporate espionage- expensive problems for companies to remedy after the fact. With security in place, these potential problems can be stopped via preventative measures before they even become a big problem.

Attackers will take advantage of any weakness to manipulate or gain control over IoT devices, compromising a device and all the others connected to it. This control grants them the ability to manipulate the device’s functionality, disrupt its operation, or even utilize it as a launching pad for additional attacks within the network. Compromised IoT devices, including home security cameras or smart speakers, can then be exploited to invade users’ privacy. Attackers can eavesdrop on conversations, capture audio or video, or track user activities, thereby violating their privacy and personal security.

Cyber-attacks on connected devices and networks can have devastating consequences, including the theft of sensitive information, the manipulation of data, or the complete shutdown of critical infrastructure.

  • According to a recent study by Symantec, IoT devices are attacked every two minutes, with an average of five attacks per device each month.
  • Another study from the IBM Security and Ponemon Institute found that a company’s average cost of a data breach in the United States is $8.19 million. These statistics highlight the significant impact of cyber-attacks on IoT devices and the need for improved cybersecurity measures.

To mitigate these risks, there are best practices businesses can follow such as:

  • Regularly updating device firmware
  • Using strong and unique credentials
  • Employing secure communication protocols
  • Implementing robust authentication and authorization mechanisms
  • Adopting secure coding practices during development or implementation of any IoT device(s).

The fact that so many devices lack security measures and are vulnerable to cyber-attacks makes it crucial for companies to invest in robust security systems for the protection of their devices and networks.

Benefits of Increased Cybersecurity

Despite inherent challenges, it is no secret that modern IoT technology offers businesses a wide range of benefits, including improved efficiency, cost reduction, enhanced customer experiences, and more.

Figure 2:Benefits of IoT and Cybersecurity

Benefits of IoT and Cybersecurity

For example, IoT sensors can be used to monitor and optimize supply chain management, reducing waste and improving delivery times. In manufacturing, IoT devices can be used to monitor equipment, predict maintenance needs, and prevent downtime, reducing costs and increasing productivity. IoT devices can even be used to collect data on customer behavior and preferences, enabling companies to provide personalized experiences and recommendations.

Most of the benefits of connected devices can only be fully realized when a business is confident in their plans to secure connected devices. Strong security for IoT devices is important for a many reasons:

  • Protection of Sensitive Data: IoT devices often handle and transmit sensitive data, such as personal information, financial details, or proprietary business data. Without robust cybersecurity measures, this data becomes vulnerable to theft, leading to monetary loss, identity theft, privacy breaches, or corporate espionage.
  • Safeguarding Operational Efficiency: IoT devices are designed to improve operational efficiency and streamline processes in various industries. However, if these devices are compromised, they can disrupt operations, cause system failures, or lead to downtime, resulting in significant financial losses and reputational damage.
  • Preserving Customer Trust: IoT devices interact with customers directly or handle their data, making data privacy and security crucial for maintaining customer trust. A security breach can erode customer confidence, leading to a loss of business and reputation.
  • Preventing Physical Damages: Certain IoT devices, such as those used in critical infrastructure or industrial control systems, have the potential to control physical processes and machinery. A cybersecurity breach in such devices can result in physical damage, accidents, or even danger to human lives.
  • Mitigating Network Risks: IoT devices are typically connected to larger networks, including corporate networks, cloud services, or the internet. Suppose a compromised IoT device is connected to these networks. In that case, it can serve as a launching pad for further attacks, potentially compromising other devices, systems, or sensitive data within the network.
  • Combating Botnets and DDoS Attacks: IoT devices have been used in large-scale botnets to launch Distributed Denial of Service (DDoS) attacks. Proper cybersecurity measures can help prevent the hijacking of IoT devices for malicious purposes, protecting the devices and the broader internet infrastructure.
  • Regulatory Compliance: With the increasing concern about data protection and privacy, governments and regulatory bodies have introduced stringent regulations regarding the security of IoT devices. Non-compliance with these regulations can result in legal consequences, financial penalties, and reputational damage.
  • Long-Term Viability: Ensuring cybersecurity in IoT devices is crucial for their long-term viability. As the adoption of IoT continues to grow, attackers will increasingly target these devices. Manufacturers and businesses that prioritize security will be better positioned to adapt to evolving threats, gain a competitive advantage, and build sustainable IoT ecosystems.

Considering these factors, investing in robust security measures for IoT devices is essential to protect sensitive data, maintain operational efficiency, preserve customer trust, prevent physical damages, mitigate network risks, comply with regulations, and ensure long-term viability in the rapidly evolving digital landscape.

Solutions for IoT and Cybersecurity

While the challenge of securing your connected devices may seem daunting, there are several solutions that can help mitigate the risks and ensure the security of connected devices.

Figure 3:Solutions for Securing your Connected Devices

Solutions for Securing your Connected Devices

Here are a few practical solutions you can consider for your business:

Use strong authentication and access control:

Employ multi-factor authentication (MFA) and implement strict access control policies to verify user and device identities and restrict unauthorized interactions.

Keep firmware up to date:

Regularly update IoT device firmware with security patches and updates provided by manufacturers. Establish a proactive process for patch management to address vulnerabilities promptly.

Ensure secure communication:

Utilize secure communication protocols like TLS or SSH to encrypt data transmitted between devices, gateways, and backend systems, protecting data confidentiality and integrity.

Implement network segmentation:

Separate IoT devices into dedicated network segments to isolate them from critical systems and sensitive data, limiting potential lateral movement by attackers.

Follow secure development practices:

Incorporate secure coding and conduct regular security assessments during IoT device development to identify and mitigate vulnerabilities early on.

Encrypt and protect data:

Apply encryption to sensitive data stored on IoT devices and transmitted across networks. Implement data protection measures such as data-at-rest encryption and anonymization.

Implementing all or even a few of these solutions can significantly enhance the security posture of connected devices and decrease the potential risks associated with IoT and cybersecurity. It is essential to approach IoT security as a holistic and ongoing effort involving technical measures, policy implementation, and user awareness.


This post covered the challenges, benefits, and solutions associated with the Internet of Things (IoT) and cybersecurity. The interconnected nature of IoT devices, coupled with their susceptibility to cyber-attacks, presents significant challenges. Nonetheless, the advantages of IoT underscore its importance across industries. Because of this, addressing cybersecurity concerns in IoT devices is of uppermost importance to prevent data breaches and safeguard sensitive information. As the amount of IoT devices continues to expand rapidly, maintaining vigilance and proactively bolstering cybersecurity measures is crucial.

Future advancements in IoT and cybersecurity can be anticipated, including developing more secure devices and systems and increasing the use of artificial intelligence for threat detection and response. Continuing to prioritize investment in creating secure IoT devices is essential to maximize the benefits of this technology while minimizing the associated cybersecurity risks.

Be confident in your company’s IoT security- contact us today for a no-obligation assessment from XcelPros, your trusted Microsoft Cloud Solution Partner (CSP).

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Cybersecurity improving Data Security

Cybersecurity: Evolving Technologies in Data Security

Cybersecurity: Evolving Technologies in Data Security 700 500 Xcelpros Team


Cyber attacks aimed at businesses are increasing in frequency. The days of posting a message bragging of an attack are over. Instead of fame, cybercriminals want money. Specifically, they want untraceable electronic currency such as bitcoin.

Greed is the reason why many cyber attacks use ransomware that locks a network until the money is paid.

Figure: 1Annual number of ransomware attacks worldwide

Global Cybersecurity Attacks

According to PurpleSec, the estimated global damage from ransomware was:

  • $8 billion in 2018
  • $11.5 billion in 2019
  • $20 billion in 2020

The same PurpleSec report states that an attack on a supply chain affected more than 18,000 customers. Fortune 500 companies and government agencies were among the victims.

“Threat actors search for targets that can be easily compromised and have significant monetary value. Attacking a supplier to gain entry to larger organizations is one way to bypass their sophisticated security controls,” PurpleSec states.

Other numbers important to business leaders are:

  • 45%: The number of breaches involving hacking compared to 22% for phishing and 17% using malware (Verizon)
  • 68%: The percentage of business leaders who believe their cybersecurity risks are increasing (Accenture)
  • 86%: The number of financially motivated breaches compared to 10% from espionage (Verizon)
  • 95%: The number of cybersecurity breaches caused by human error (Cybint)
  • 11,762 recorded network breaches from Jan. 1, 2005 – May 31, 2020


Reducing Cyber Attacks

Companies big and small are rightfully worried about keeping their data secure, especially today. 2020 saw a dramatic increase in the number of employees working from home, many using basic home internet to connect with company networks.

A Dec. 9, 2020 Pew Research study of workers who can perform their jobs at home shows:

  • 20% worked from home before the coronavirus outbreak
  • 71% are working from home during it
  • 54% want to keep working from home after virus-related restrictions end

Many companies store their data in distributed computer server centers collectively known as “the cloud.” The widespread adoption of cloud computing and the internet of things (IoT) IoT systems potentially exposes businesses to cyber attacks. Add to this explosive growth in the number of people working from home and it’s easy to see how much more vulnerable businesses are now than ever before.

Is Cloud Computing Safe?

In short, the answer is yes.

“Information stored in the cloud is likely to be more secure than are files, images and videos stored on your own devices. Why? Cloud companies often rely on far more robust cybersecurity measures to protect your sensitive data,” antivirus company Norton suggests.

Figure: 2Key security advantages of Cloud data storage over using an in-house server

key security advantages of Cloud data storage over using an in-house server

Cloud data storage has four key security advantages over using an in-house server:

  • Limited physical access: Few people have access to warehouses holding the large server farms.
  • Constant security updates: Larger cloud storage companies immediately apply security updates even though they are already using high-grade and more robust operating systems.
  • Distributed computing: Cloud data is not typically stored on just one set of servers in a single location. The data is typically backed up to at least one remote site, preventing data loss should a natural disaster strike.
  • Data encryption: All data is kept secure behind robust firewalls to prevent unauthorized access. Should a hacker make it past the firewalls, they then have to decrypt the scrambled data. Top-level encryption methods include Rivest-Shamir-Adleman (RSA), the Advanced Encryption Standard (AES) and others.

Data Encryption

Using codes to hide messages from view is no longer limited to spies. Businesses have been using encryption methods for millennia starting with the Spartans in 600 BC.

Note that Microsoft Office 365 lets company IT administrators turn on encryption by default for all emails in Outlook. Individual Outlook users can also send and receive encrypted messages.

Microsoft states that Dynamics 365 encrypts data at rest and in transit. “Microsoft uses encryption technology to protect customer data in Dynamics 365 while at rest in a Microsoft database and while it is in transit between user devices and our data centers. Connections established between customers and Microsoft datacenters are encrypted, and all public endpoints are secured using industry-standard TLS. TLS effectively establishes a security-enhanced browser-to-server connection to help ensure data confidentiality and integrity between desktops and datacenters. After data encryption is activated, it cannot be turned off.”

Encryption and CGMPs

The Food and Drug Administration’s Current Good Manufacturing Practice (CGMP) regulations list 188 instances where encryption is mentioned. One frequently used section is the use of electronic signatures for regulatory documents known as SOPP 8116 from the Center for Biologics Evaluation and Research. Part of this requirement is using secure email to communicate with the FDA. That requires encryption.

Title 21 of the Code of Federal Regulations covers the FDA’s portion. Many of the CGMPs listed require stored data to be either encrypted or hidden in some way, especially if it contains personally identifiable information.

Using Blockchain with D365

According to Microsoft, blockchain, “is a secure, shared, distributed transaction ledger database that decentralizes data, eliminates the need for trusted third parties and enables the anonymous exchange of digital assets such as bitcoin,”

“It is a replicable database that is immutable, verifiable and cryptographically secure, establishing trust through a network of untrusted nodes.”

An updated version of blockchain, Blockchain 3.0 with cloud servicing, multilayer middleware and cryptlets, is one of Microsoft’s greatest innovations.

An important part of the pharmaceutical business is the supply chain. Microsoft’s blockchain version helps create smart contracts, process micropayments, filing taxes, shipping and logistics management.

The Microsoft Azure platform on which D365 sits can also use blockchain technology to help manage physical assets across the supply chain.


Any business serious about protecting its data will want to explore cloud data storage. It’s now more secure than many private networks. Cloud computing companies such as Microsoft go to great lengths to encrypt all data, which they keep stored behind robust firewalls.

Additional functionality in the form of blockchain technology helps track and protect pharmaceutical supply chains from raw materials to delivered goods.

Get a consultation to know-how our cloud solutions can help strengthen your data security.

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