Lisa is the VP of Quality in a pharmaceutical company. She oversees all facets of the company’s Quality Control (QC) and Quality Assurance (QA) to ensure that the product is manufactured in adherence to the customer-set quality standards and regulatory requirements. She has a hectic day managing suppliers, customers and collaborating with the internal teams on overall quality management.
She is in a very demanding role that has a direct impact on organizational objectives and overall company performance. Upkeep of quality ensures lower product costs, minimal wastage and higher profit margins. She handles most volatile situations with a calm demeanor and continues to do her job in ensuring high quality standards.