Digitization

ERP in developing the operational efficiencies in Pharma

Impact of ERP Software in Boosting Operational Efficiencies for Pharma

Impact of ERP Software in Boosting Operational Efficiencies for Pharma 1200 600 Xcelpros Team

Introduction

Increased efficiency is an ongoing goal for any organization looking to stay ahead in today’s market, especially those in the Pharmaceutical industry. There’s often a lot of focus placed on things like increasing productivity, lowering operating costs, enhancing operational efficiency and improving product-based profitability, to name a few.

On top of that, pharmaceutical organizations need to devote a considerable amount of time towards operational planning, drug commercialization, go-to-market strategy and more.

While today’s best-in-class companies conduct these operations using automated tools, smaller pharma and biotech companies end up handling these operations with manual processes.Especially for these companies, a modern Enterprise Resource Planning(ERP) system that can handle end-to-end business processes and be used to collect, track, manage, and distribute critical information across all departments is invaluable.

A few high-level benefits of a modern ERP System include the ability to

  • Standardize business processes and enable automation across different departments.
  • Monitor business processes across departments to accelerate operations.
  • Allow visibility and transparency by data sharing.
  • Establish strong collaboration across multiple departments.
  • Provide a multitude of flexibility and customization options to meet specific business requirements.

Modern ERP systems

Today’s ERP systems have evolved into powerful, agile platforms designed to integrate core and incremental business functions into one unified system. These modern ERP applications automate the flow of real-time information across departments, allowing easier collaboration and actionable insights to help drive important business decisions.

Based on experience, here are some of the differences seen in higher-end ERPs.

ERP SYSTEM ORACLE SAP MICROSOFT
ATTRIBUTE      
COLLABORATION MEDIUM MEDIUM HIGH
LOW CODE INTEGRATION MEDIUM MEDIUM HIGH
USER ADOPTION MEDIUM LOW HIGH
UPGRADE COSTS HIGH HIGH LOW-MEDIUM
CHANGE MANAGEMENT MEDIUM MEDIUM MEDIUM
ENHANCEMENT COSTS MEDIUM HIGH MEDIUM
EASE OF INTEGRATION LOW LOW MEDIUM
SCALABILITY TO BUSINESS GROWTH HIGH HIGH HIGH

Different Types of ERP Deployment

01. Cloud

A cloud-based solution delivered over the internet using Software as a Service (SaaS).

Benefits

  • No upfront cost for hardware and software
  • Remote access to critical business applications
  • The cloud vendor manages costs related to updating and upgrading.
  • Datacenter takes care of IT support services.
  • The company server is secured against the threat as the data is stored in the cloud.
  • Cloud services are scalable and can be consumed as per the requirement of the business.

02. On-Premise

The ERP system is installed locally in the client environment, and data is stored on internal servers.

Benefits

  • More customization options are available and with greater ability.
  • The organization holds control over the implementation process.
  • Data security control remains in the hands of the organization.

03. Hybrid

Splitting ERP functions between on-premise systems and the cloud server to receive the best outputs.

Benefits

  • Increased flexibility allows loose coupling among modules.
  • An intermediate cost between cloud and on-premise solutions.
  • Lesser training expenditure involved compared to cloud ERP.

93%

percent of organizations apply cloud-based software or system architecture. Also, the application of hybrid cloud systems has escalated from 19% to 57% in 2017, a three times rise in a year.

Source: Mcafee

The role of ERP in the Pharmaceutical industry

At present, the pharmaceutical industry faces numerous business challenges including

  • Major healthcare reforms
  • Rigorous regulatory requirements
  • Incalculable market trends
  • A discerning and demanding customer base
  • Increasing global competition
  • Lower drug prices demanded by consumers

The growing consumer demand for superior-quality healthcare products at compelling costs and the competitive market makes it essential for pharmaceutical companies to streamline operations, reduce cost, and maximize efficiency.

From planning and purchasing to things like inventory, supply chain management, sales, marketing, and human resources, a modern ERP technology solution can enhance operational transparency with better collaboration across all departments.

Why do companies choose ERP?

When current systems become the reason for slowed business growth most companies start looking for other options. Some companies just want to positively change the way they function and switching to an agile ERP system can help trigger a major change.

Some additional reasons a company may choose to implement an ERP solution include

  • Improving business performance
  • Making employee jobs easier
  • Satisfying regulatory compliance
  • Improving system integration

Reasons for Budget Overrun

One of the big detractors of new ERP implementations is budget, as it can be easy to underestimate the complexity involved. There are numerous reasons for a budget overrun during an ERP implementation, including

23%of budget overruns take place due to unexpected technical issues.

22% for the additional technical necessity

20%for increased scope

17% for underrated project staffing

The benefit of ERP for Pharma companies

In an industry that is so highly regulated, implementing an ERP can help streamline your organization’s ability to operate efficiently. Below are a few major benefits that pharma companies can gain from a modern ERP

  • Streamline production floor processes leading to a higher production rate
  • Manage sales & purchases in a few simple steps
  • Closely monitor and control inventory, including raw materials
  • Minimize operational work by sending real-time data alerts across departments
  • Increase operational performance accuracy
  • Ability to perform WIP and yield quality testing for an item or group of items
  • Save time and operational expense
  • Limit material wastage with pre-expiry alerts
  • Help maintain and manage compliance
  • Track the distribution of manufactured goods
  • Enhanced customer support
  • Maintain records of all business transactions through extensive reporting
  • Allow remote access to data to help make better business decisions 24/7
  • Handle all payments including customers and vendors

Challenges implementing an ERP in the Pharmaceutical Industry

Despite widespread ERP usage, there are still companies that face difficulty moving to a modern solution. Can the same ERP implementation strategy and formula work for every business? Unfortunately not, as each organization follows a distinct process, and has unique needs and expectations.

Here are a few challenges that companies usually encounter:

  • Selecting the ERP software that best meets their companies requirements
  • Attempting to complete the implementation in one step leading to numerous unforeseen problems
  • Crossing the budget limit because of project schedule overruns due to poor planning
  • Encountering compatibility issues with different ERP modules

Don’t forget

Finally, here are some things to consider when you begin the task of finding the right solution

  1. 1.Conduct in-depth research before selecting any ERP software. It’s wise not to make a decision based on a high-level feature list alone. Rather, go by detailed research that includes an understanding of the entire project.
  2. 2.Analyze your specific business requirements. Before choosing any ERP application, define a clear vision of what you plan to achieve from the ERP Solution.
  3. 3.Work with a partner that provides a free assessment. This process gives you the ability to break down the project into easy to manage pieces.
  4. 4.Evaluate the Return on Investment (ROI). The initial investment cost in an ERP solution may seem high, but the long-term benefits more than outweigh the initial cost. Understand from what specific solutions you need, and you can more accurately determine cost.
  5. 5.Ensure appropriate personnel training. Your team needs to hold a clear overview of how to use the ERP application. Initiating a mandatory training program for all users should help solve any such issues that may arise.

Key Takeaways

The right ERP solution, along with proper planning can improve your business processes and catapult your business to the top of it’s game.

Organize your operations today, to lead your company to success tomorrow.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Rethinking Pharmaceutical Strategies in the New Normal

Rethinking Pharmaceutical Strategies in the New Normal 1200 675 Xcelpros Team

At a Glance

  • The year 2020 showed the world that every sector has to be prepared for disruptions of unprecedented scales. This has been especially true for the pharma industry, which already had stagnant operational models and a lack of consumer connection.
  • Working on a new pharmaceutical strategy model is a necessity and top executives at pharma companies concur that there is a need for integration of the latest technologies in pharmaceutical and life sciences operations.
  • Industry leaders have demonstrated that during difficult times they are able to quickly respond to changes and are nimble in adopting newer ways of running operations. This quick-to-adopt way of leading will enable pharmaceutical companies to succeed in the new normal.
  • Agile technologies and tools that streamline processes will be indispensable in the latest roadmap of pharmaceutical strategy.

The pharmaceutical sector has been traditionally apprehensive towards adopting newer technologies and methodologies. Compared to other industries, operations management within the pharmaceutical industry has not been quickly modified or completely transformed. C-suite executives are now looking to overhaul their pharmaceutical strategies ensuring growth in the new normal.

During the pandemic pharma supply chains were adversely impacted and witnessed supply-demand discrepancies. Companies that could quickly adapt rose to the challenge. The spirits have changed since the onset of the pandemic and so has the market. Thanks to visionary leaders, pharmaceutical companies began work on something that the world had never witnessed before – to develop and test drugs/ vaccines for a novel pathogen in mere months’ time since the gene identification.

70%

of leading pharmaceutical executives (respondents of the survey) were optimistic that the industry will continue to grow over the next 12 months.

Source: GlobalData Survey

This optimism calls for a strategy that enables companies to –

  • get their supply chains back on track
  • optimize operations
  • effectively handle the shortage of workforce
  • leverage the latest technologies for accelerated production and overall better
  • create more personalized patient connections.

However, the path ahead is not without its set of challenges. After all, the pharmaceutical sector has been conventional in its outlook when it comes to newer technology adoption. There are also challenges related to budget, upskilling of employees, technological glitches and more. Companies need to gauge the path ahead and handle the challenges faced by pharmaceutical industry in 2020 and beyond.

Steps towards Transforming Pharmaceutical Strategies

1.Recognize Best Practices and Retain Them:The path to recovery is a tough one as it involves undergoing quite a metamorphosis. However, this does not entail letting go of all the practices. Pharma executives would need to analyze their operations and chalk down the practices, tools and technologies that have worked the best for them and also have the potential of harnessing benefits in the future. Continuing these practices will make restructuring in other facets of pharma operations a relatively smoother task.

2.Restructuring Assets for Process Streamlining: Be it the shop floor operations or inventory management or handling the entire supply chain– a new pharmaceutical strategy would be truly beneficial when pharma companies reassess and restructure their assets. This would fortify individual practices resulting in overall process optimization. It would also help to let go of stagnant and redundant technologies or practices to make way for more agile tools.

Figure: 1Pharmaceutical Strategies Breakdown: Towards the New Normal

Pharmaceutical Strategies Breakdown

3.Adopting Digital Drivers of Change: The new normal is eventually going to be the only normal and thus pharmaceutical companies need to harness potential through digital tools and technologies. After retaining the best and letting go of the redundant, pharma operations would benefit greatly by using tools for Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Artificial Intelligence (AI), Machine Learning, Big Data, Advanced Analytics etc. These tools and technologies would help in process automation, centralized data access, real-time supply chain monitoring and a lot more. Many pharma companies are looking at the digital revolution as their segue to pharma 2.0.

For instance, pharma giant Sanofi has already rebooted it’s digital strategy and is now ramping up operations in marketing, research and even e-commerce.

4.Moving from a Product-centric to a more Patient-centric Model:The healthcare sector is transforming and is becoming more personalized. With access to information and medical assistance becoming quite easy through smart devices, the consumers are highly aware of what they want. This is the pharmaceutical sector’s chance to connect with their end-users and know their requirements. The overall shift to become a patient-centric industry would take time and effort, but it is the right step. In fact, patient-centricity is already one of the key goals for many pharmaceutical companies, contract research organizations (CRO’s) and contract development and manufacturing organizations (CDMO’s). For example, the contract research organization, Parexel has hired its first-ever chief patient officer, with a focus on boosting clinical trial diversity for better results and ensuring that their drug is scalable to multiple demographics.

These points of considerations serve as the platform for companies to work on their renewed pharmaceutical strategies. Of course, every company has its unique set of operations, models and unique challenges. However, optimizing operations and leveraging digital technology to expedite growth are common must-haves for a pharmaceutical company’s renewed business approach. After all, the new normal will bring as many opportunities in the form of challenges and a well-equipped pharmaceutical company can harness the most out of its investments and talent-pool.

Key Takeaways

  • Even though the pharma sector has been slow to adapt to newer technologies, the dynamic changes in the past decade seemed to have enabled the industry to step up to the challenges posed by the Covid-19 pandemic.
  • A change in perspective is essential for success in the new normal and to rethink pharmaceutical strategies. Equally important is the communication of the perspective of this change from top management to employees.
  • Pharmaceutical companies would need to make use of the data being collected to generate insights and know exactly what their end-users need. Transforming to a more patient-centric business with the help of the right digital platform is the need of the hour.

Book Your Free Consultation For A Pharmaceutical Digital Strategy.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

A Comprehensive Approach to Digital Transformation in the Chemical Industry

A Comprehensive Approach to Digital Transformation in the Chemical Industry 1200 600 Xcelpros Team

At a Glance

  • Chemical companies can unleash their business potential with end-to-end integration of digital technologies for manufacturing and distribution. Software for chemical industry has been met with enthusiasm as well as apprehension, given the multi-faceted and conventional nature of this sector.
  • Digitization of systems, processes, and functions comes with challenges and chemical companies need to implement solutions to navigate them through them. Newer innovations and implementation strategies are the need of the hour to ensure chemical companies thrive in the market.
  • End-to-end digitization for chemical companies will be a process filled with opportunities and hurdles. With a pre-planned blueprint, an organization can maximize the overall value from investment in digital technologies.

If one thing the ongoing Covid-19 pandemic has taught the world, it is the importance of being agile. The need for a digital transformation to cloud systems has gone up during the pandemic. Fast-growing companies rapidly transform into newer technologies that can help them grow. Your workforce may not be ready and may even resist the change. Leaders of rapidly growing companies set the right message that end-to-end digitization is the right step to set a company for success. Digital transformation will only help with day-to-day tactical work and despite the change management issues that need to be handled, changes in technology that drive progress are always best for an enterprise.

42%

of chemical company CEOs will prioritize digital operations and related technologies in the coming year.

Source: PWC, 23rd Annual Global CEO Survey

There is no denying that Chemistry 4.0 will undergo a digital evolution on the shop floor and other departments. End-to-end functions at a chemical company will improve by leveraging technology for collaboration, operation, and customer experience, all on a single platform. Here are some of the ways that digitization in chemical industry could help manufactures, researchers, distributors, and consumers:

  • An R&D lab will be more efficient with integration tools that facilitate automation, machine learning and data analytics. Researchers can synthesize molecules in a controlled environment and replicate the results with exact precision.
  • Manufacturers can scale up their production and optimize processes for enhanced efficiency and reduced operational costs.
  • With the help of the right Enterprise Resource Planning (ERP) platforms and Supply Chain Management (SCM), manufactures can automate various processes, get real-time updates about inventories and can effectively manage coordination between multiple stakeholders.
  • Digital innovations in the chemical industry can also help with better waste management and track environment health and safety data integrated into their ERP.

With the list of incentives being so persuasive, why are new technologies in the chemical industry met with apprehension? The answer lies in the conservative way of functioning within a chemical company coupled with varying safety regulations and guidelines worldwide. Let us have a look at some of the challenges in digital transformation within the chemical industry.

End-to-end Digitization: Challenges in the Chemical Industry

1.Where to begin?Many chemical companies struggle to strategize their digitization journey. Defining the companies’ goals and aligning them with the right technologies requires expert consulting and a clear vision from the C-suite executives. Often diving the digital transformation without a plan or the expertise leads to bottlenecks and unforeseen issues.

2.Upskilling of the Employees Newer technologies require training, practicing for error-free implementation and seamless operation. Upskilling employees from different functions to harness agility benefits from digital technologies can be a massive task for chemical companies. There are also issues related to training costs and addressing the behavioral resistance when it comes to change management.

3.Digitization in Silos Digitization in chemicals often happens in silos, given the multi-faceted, vast nature of a chemical manufacturing and distribution setup. However, when different functions or departments implement digital technologies without a centrally guided plan, the results will be different than what was expected from the technology. Multiple issues related to data discrepancies, systems incompatibility and process inefficiencies have been reported when the system is implemented without the right methodology.

So how should chemical industries look at end-to-end digitization? First of all, it’s important to remember that there’s no one-size-fits-all solution for every organization. Every chemical company needs to chalk out its roadmap when it comes to the adoption of digital technologies. However, certain industry best practices can help chemical companies make the journey towards digital transformation a smooth one.

Best Practices for Digitization:

1.Aligning Transformation Goals with Digital Technologies: Is your goal to improve your chemical manufacturing processes? Are you looking to digitize the entire supply chain? Is your focus more on customer relationship management? Answering these questions is an important step towards defining your goals to align them with the technologies. Organizations should also prioritize the goals to devise a phase-wise transformation plan for your chemical company.

2.Be Flexible and Dynamic: Any transformation comes with challenges that can potentially turn into dead-ends or cost-intensive pitfalls. During such scenarios, the digital transformation strategy needs to be flexible enough to pivot if required. This will leave room for accumulating changes without affecting the overall plan of digital transformation, the timeline and eventual outcome.

Figure: 1End-to-end Digital Transformation in Chemical Industry: Bird’s Eye View

3.Get Experts Onboard: Any company wide change requires experts who are qualified to drive change. The same holds for end-to-end digital transformation in chemical manufacturing. Getting expert consultants onboard will make the transformation process smooth and open doors to newer possibilities.

4.Be prepared for issues: Many digitally mature companies understand the issues that need to be reviewed and fixed when a new system is implemented. It is essential to keep track of issues as they occur due to data and process inefficiencies. Anticipating the risks through a risk analysis and a mitigation plan will help companies reduce the pain of post-go-live issues.

5.Go for a Phased Implementation Plan: Even though the eventual goal is end-to-end digital transformation, chemical companies should opt for a phased implementation plan. This helps in detailed planning for every phase and also prevents the process from becoming too overwhelming.

Business Scenario

Mitsubishi Chemical Holdings has expanded efforts to use measured data to operate its plants. The company has developed and is now using Real-time DB, a remote monitoring system across its chemical plants. “By using this system, Mitsubishi Chemical can analyze operating conditions when there are technical problems and also improve day-to-day plant operations,” says Masanori Karatsu, senior managing corporate executive officer at Mitsubishi Chemical Holdings. The company is evaluating digital technologies and IIOT in other areas, including working with customers on product and new businesses development.

Such a centrally planned and phased approach has been adopted across many chemical companies.

To sum it up, end-to-end digital transformation in a chemical company would require planning and an execution strategy. Despite short-term disruptions, this change would bolster the manufacturing processes and enhance profitability in the long run.

Key Takeaways

  • Chemical companies have fierce market competition and digital technology for chemical companies can eliminate process and data inefficiencies that ultimately lead to better customer retention and stay ahead of competitors.
  • A planned, phase-wise approach would help chemical companies get the most for their buck when going agile. Users need to be change agents instead of being change averse.

Get A Free Consultation To Begin Your Digital Transformation Journey.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Top 5 reasons why ERP Transformation drives business success

Top 5 reasons why ERP Transformation drives business success 1200 600 Xcelpros Team

Introduction

Have you seen a dip in your ERP system performance? Is your system breaking down every now and then? Is your current ERP able to support your rapidly growing business? As business transactions increase with time, you may notice spikes in system inefficiencies. You cannot expect to improve the company’s overall productivity with a legacy system that is barely functioning and outdated. You cannot report actionable insights while dealing with bad data and inefficient processes. By now, you have enough indications that your business is outgrowing the current ERP system. However, like most companies, you probably hesitate to transform your ERP, as there is an inherent fear about the cost of transformation and the company’s inability to accept change.

Three-fourths of ERP transformation projects fail to stay on schedule or within budget, and two-thirds have a negative return on investment.Source: Mckinsey

Interestingly enough, the above stat also forces companies that desperately need an ERP change to be better planned and prepared for the transformation. Companies that cannot transform quickly soon become irrelevant.

The only thing harder than transformation is, failing to transform.

ERP transformation SWOT

Many industry insights have proved that the rate of failure is significantly higher when organizations are unable to embrace change. There are various reasons to move on from your existing legacy systems. Read on to know more about the five reasons you need an ERP transformation.

1.Your current ERP system does not have systemic collaboration capabilities Most old-age ERP systems run in silos and process transactions independently for each department. Some don’t even have cross-functional capabilities. This can pose an issue when you are trying to eliminate inefficient business processes. Archaic ERP systems rely on manual/paper-based methods for inter or intra-departmental collaboration. You rely on your team’s verbal communication and expect them to be on top of their tasks, especially while handing them off to other departments. Most of the process inefficiencies arise due to poor communication. For example, your manufacturing and finance departments interact manually or through paper. As the volume of work orders goes up, the teams quickly lose track of operations that need to be verified and closed out. These delays can cause inventory inaccuracies and bad data.

Figure: 1A real life manual production process prior to transformation

Production Process before ERP Transformation

Notice the number of failure points in the above figure. Now imagine many of these failure points across different production scenarios. While some organizations are very good at tracking manual communication, the onus is always on the team to communicate effectively and move work orders forward. Secure, streamlined, efficient collaboration is the focus of most modern-day companies. Businesses that want to succeed will empower their team to collaborate from anywhere effectively.

2.Your ERP system does not have embedded advanced analytics and BI dashboards Most Agile companies prefer Analytics and BI dashboards within their operational ERP systems. Organizations with profitability as their primary objective always favor tracking efficiencies and inefficiencies. Success or failure depends on the ability to respond to aberrations instantly. BI applications are separate from an operational ERP system by design. A powerful BI application collates data and provides analytical insights. Integrating an obsolescent ERP to a standalone analytics application is cumbersome and does not offer real-time analytical reports. You may lose the capability of embedding a quick and easy BI dashboard onto your ERP that provides real-time progress reporting.

Ultimately, the more visibility you have of operations, the better equipped you are to make accurate business decisions. Once you notice an inability to report actionable insights, it is time to move on to a new ERP with better systemic capabilities and real-time reporting.

3.Your ERP system cannot leverage the power of AI and process automation It is a known fact that various industries have embraced AI to enhance their ability to predict user behavior. The prediction criteria include historical data, continuously improving processes, day-in-the-life activities, and adaptability to process improvements. On a similar token, many modern companies have adopted process automation to increase overall operational efficiency. AI and process automation are not just fancy technologies for larger companies. They are active enhancers that also help small and midsize companies to grow their businesses. Without your ERP integrated into AI, the system will not have the capability of continuous learning-to-enhance productivity. If you are still on an out-of-date ERP system, the chances are that you cannot leverage the power of AI and process automation. When combined with advanced analytics, AI improves your supply chain’s end-to-end visibility and predicts possible disruptions before they occur. It now calls for a business decision if you are willing to decommission a legacy system that cannot utilize AI’s potential and plan your move to a modern platform.

4.Your current ERP system is less secure and more susceptible to data breaches Companies that are functioning on legacy systems tend to be more vulnerable to security threats and data breaches. You may not have the ability to protect your data and audit ‘who did what’ in the system. Most businesses store sensitive information like customer pricing, credit card numbers, employee records, company’s intellectual property, formulations, etc. If you are on an aged ERP, it may be challenging to ensure data privacy and security. Losing Information can be daunting, especially if you have no secure backups of data. How do you ensure that unauthorized access has not occurred and your information is not compromised?

Responsible companies do not risk customer information. They agree that short term pain and cost of an ERP transformation will any day benefit them, eventually leading them to long-term business gains.

5.Your current ERP system is not Agile and cannot accommodate incremental business needs An interesting question to ask yourself is if your technology can adapt to business process changes without customizing the system and violating industry best practices? Antiquated ERP systems are equivalent to following age-old processes. Enough research is done on this subject to help companies move away from outdated business practices and procedures. Companies are now choosing to be more nimble with changing times and stay afloat in a highly competitive market. Many companies within your sector may have already made the shift to newer, agile technologies – giving them the potential to outrun you in competition. Agile companies have the flexibility to function with higher efficiency, better ways to interact with customers/business partners, manage tasks smartly, and optimize resource utilization.

Research shows that agile organizations have a 70 percent chance of being in the top quartile of organizational health, the best indicator of long-term performance.Source: Mckinsey

As market dynamics change, the way you run your business should adjust accordingly. If you want to move out of working exhaustively, it is high time your company transforms towards being agile.

Why do companies move slowly to initiate the ERP implementation?

Below are a few hindrances that stop companies from moving forward with a technology transformation that will drive organizational change –

1.Cost of the changeover.

2.Businesses have difficulty following an implementation methodology that may challenge their current way of functioning.

3.Companies don’t have an internal change agent who can set end-user expectations, make tough decisions that may impact job descriptions and trigger a reorganization.

How do you overcome these challenges to move forward?

1.Have a set budget. Take a crawl, walk and run approach to the transformation.

a. Crawl – Lift and Shift. Map your current business processes and convert them to the new system.

b. Walk – Stabilize in the new environment, including handling issues, fixing them and maximize business operations.

c. Run – Leverage all the additional optimization features on the application to boost the business.

2.Agree to a methodology that works for your company and doesn’t create too much resistance to convert.

3.Look for the right internal champion who understands the business and can manage user expectations effectively, especially when it comes to business changes that make users uncomfortable.

Final Thoughts

  • If you cannot move out of an old ERP system, your business challenges will continue to persist – further increasing sunk costs and lost time in the battle of quality vs. efficiency vs. cost of transformation.
  • Chalk out your organizational goals for the next five years to clarify why you should transform your business into a modern – agile ERP system and list your transformational goals.
  • Prioritize your ERP transformation into different phases by starting with lift and shift – to move your core business functions into the new system, and eventually implementing process optimization to utilize the real power of your new ERP.

Begin Your ERP Transformation With Free Assessment.

Get Started Now

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Rapid ERP Implementation

Rapid Implementation of ERP Systems- Benefits & Challenges

Rapid Implementation of ERP Systems- Benefits & Challenges 1920 1080 Xcelpros Team

At a Glance

  • ERP implementations are transitioning from being just a business choice to a necessity. Companies are now seeking ways for faster, smoother, and more economical implementation strategies.
  • An expedited ERP implementation strategy involves rapid methods that bring must-have features from legacy systems into a newer, agile and modern system.
  • Enterprises face many issues with rapid implementation, such as stringent scope, change management, limited customization options, etc.
  • Latest technologies and methodologies can make rapid ERP implementation a possibility for companies that want a higher ROI on their technology investments.

95%

of respondents improved some or all of their business processes after implementing a new ERP.

Source: Panorama Consulting

If enterprises were asked about their ERP implementation strategies a decade ago, the responses would vary widely. Many were skeptical, some were eager yet unsure and almost all who were positive, opted for steady onboarding into the new ERP. The continuing implementation model meant that employees were trained at a slow pace in the ERP, customizations were done as per requirements, and the budget was spread out. However, in the current day changeover to a new ERP is quicker making enterprises be agile and dynamic. Companies are lot more informed about the various technologies in the market and all they need is to plan the right time for the implementation and choose the right partner.

According to the report published by Allied Market Research, the global ERP software market accounted for $35.81 billion in 2018 and is anticipated to reach $78.41 billion by 2026, growing at a CAGR of 10.2% during the study period.

Many organizations are now opting for a cloud-based, rapid ERP implementation method, as they understand the benefits of the approach. The new decade demands companies to be more adaptable with a workforce that can quickly adjust to changes. In the past decade, companies that tried to get their employees be more nimble faced many challenges. Workforce could not promptly understand the market’s changing needs and adjust accordingly. They were usually overwhelmed, confused and unmotivated to move quickly. However, the new-age has limited choice to stay stuck in the same method of functioning, as many companies have already transformed to agile ERPs. The initial changeover may be painful but is necessary. Companies have to provide the right technology platform and help employees adjust to the new system. Once employee training and onboarding to the new system is done, they become accustomed to a continuous improvement procedure that drives growth.

The benefits of an expedited reorganization through quick ERP changeover makes enterprises go with a rapid transformation methodology.

Figure: 1Benefits of Rapid ERP Implementation

Why do companies move slowly when it comes to deciding on a new ERP? CIOs look for some general points such as ERP system with proven business benefits, technology roadmap for the future, company’s ability to move into a new ERP rapidly, etc.

Challenges in Rapid ERP Implementation:

1.Reduced Scope of Customization: Any ERP system that is suitable for a rapid implementation has templates for users to easily fill data, and tools that can easily help users move to the new system. This eliminates the need for customized codes and also simplifies the use of the tool. Some companies may find this method constricting, especially when they intend to customize the application to fit their current business processes. Predefined templates allow companies to go with out-of-the-box functionality. The newer system may follow all industry best practices out-of-the-box and may restrict you from overly customizing the system to fit your historical business practices. To remove the discomfort of user adoption to the new system, companies customize the system and make it look like the old system. Rapid implementations restrict customizations, creating some change management issues. 

65%

of new implementation budgets go above plan due to customizing the ERP system during the project.

2.Challenges in Faster Change Management: Rapid ERP implementation process requires setting up a system that can manage end-to-end processes. The system however should be designed to scale and accommodate updates or future releases without too much effort. An expedited change management timeline can be tough on users especially if they are unable to adapt quickly. Aligning all the stakeholders, making them privy to the to-be changes, avoiding communication gaps, managing resistance, and sticking to the budget are some of the challenges organizations face when moving to an agile cloud-based ERP.

3.Data Migration Challenges: Moving from legacy to ERP requires collation, classification, and systematic migration of legacy data. In the case of rapid ERP, moving to the cloud requires thorough data scrubbing within a limited time to ensure that data is accurate. To avoid a drain on budget, companies engage an internal resources to clean up legacy data. The data migration process goes smoothly when data is cleaner and in the right format.

4.Managing expectations: Lastly, companies often look at an ERP as their be-all-end-all solution. Rapid ERP tools are made with reduced implementation time as a primary objective. There can be certain discrepancies in managing expectations with stakeholders. A proper internal champion or change agent who can spearhead the transformation can make the transformation easy on the company. Furthermore, managing employees’ psychological resistance and expectations can also be a hurdle for companies in the initial period of implementation, especially if the company has been on the legacy system for many years. An implementation needs an internal change agent who knows how to set user expectations and take a tough stance on situations, especially the ones that can spiral the implementation out of control. Without an internal champion, no matter how good your implementation partner is, you will see a drain on budget, time and a continuous blame that will make your project a failure.

With these challenges ahead, how are the systems integrators ensuring that companies can still benefit from rapid ERP implementations? The answer lies in setting the right expectations with the customer and leveraging the native tool kits of the ERP. For example, Microsoft Dynamics 365 Finance & Operations comes loaded with features that can give companies worth their money. The reliability, industry-standard templates, relevant functionality, and more such hallmarks make Dynamics 365 the go-to solution for faster cloud-based ERP implementations.

Microsoft Dynamics 365 Finance & Operations also enables step-by-step e-learning for its applications like the Task Recorder Resources that can run as a guide for users to learn the functions. With this app, users can record business processes for various scenarios and replay them as a guide. The feature speeds up change management and removes the user’s discomfort of not knowing the system.

The bottom line is that rapid ERP implementations are highly successful when companies go with native functionality and leverage the strength of the base system, rather than customizing the system. At least for the initial lift and shift, it is always recommended to stick with out-of-the-box functionality. Today, the digital era requires enterprises to become agile while leveraging newer technologies like cloud, process automation, etc. Rapid ERP implementations are a start to help a company become more nimble and adjust to market conditions quickly. So it is not always about ‘this is what I am used to doing’, it is about ‘what do I need to do differently to be successful’. We cannot avoid change and resisting the change will only push your company’s progress further. Companies will need to help their employees understand the benefits of going rapid so that the implementation and execution can be done on time and within the allocated budget.

Key Takeaways

  • Organizations need to be aware of challenges about rapid ERP implementation and be prepared with strategies to overcome these challenges.
  • It is crucial to remember that rapid ERP is highly beneficial to contain project costs and onboard users quicker into the new system. However, the chosen ERP should be able to handle most if not all organization’s needs.
  • Choosing the right tool for rapid ERP implementation is ‘half battle won’ for companies in their journey towards becoming agile.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

electronic signature for compliance

Role of Electronic Signatures in Pharmaceutical Quality Control

Role of Electronic Signatures in Pharmaceutical Quality Control 1500 844 Xcelpros Team

Introduction

Many life-sciences companies struggle to ensure stakeholders’ revenue growth due to low performing, paper based systems. Furthermore, they deal with challenges related to operational efficiency, productivity, product quality, return on investments, and compliance-related issues. Another key challenge is managing humongous data in paper systems or disintegrated systems that are hard to access, analyze, and report. If any of these challenges ring a bell, your primary focus should be on redefining your current business proesses and standard operating procedures. Rapidly growing companies are quickly revisiting their business process and procedures as the industry is evolving. They are moving towards simple, agile and powerful electronic business management systems to stay ahead of competition. Your ability to grow the business is directly related to your openness to change.

A cross-functional pharmaceutical organization has departments such as Procurement, Receiving, Quality, Inventory, and Shipping that may be disjointed. Business processes tend to be more reactive when visibility of operations is low. Rapidly growing companies embrace a paperless environment to improve operational efficiency, cut down costs, meet regulatory standards, and, most importantly, maintain complete visibility. Switching to a system with electronic signatures can help cope up with evolving quality conditions, and make your company more relevant in the current market conditions.

Life sciences companies need digital systems to support their core business procedures and follow the right implementation practices to pass all computer systems validation requirements. Having electronic signatures embedded in their ERP system will be a major benefit to pharmaceutical companies. It provides the additional validation and visibility of authorized personnel who approve the movement or release of inventory after passing quality control.

Most modern pharmaceutical companies are moving towards electronic signatures to track their business activities. This eliminates manual circumvention of any activities or violation of procedures.

The global e-signature market is expected to grow at a CAGR of 34.7% during the forecast period, to reach $9,073.1 million by 2023.

The following are a few processes considered for computer systems validation:

1.Purchasing – Raw materials and packaging materials purchased from approved suppliers.

2.Receiving – Incoming inventory received with the right paperwork requires validation by a supervisor of the receiving department or a Quality manager.

3.Batch Production – While verification of raw materials consumption, operations, and yields.

4.Quality – This is an absolute requirement for inventory on hold, waiting for batch quality testing before releasing material for consumption or shipments.

Figure: 1 Electronic signature in Microsoft Dynamics 365 Finance and Operations – Production order release function

One of the primary FDA regulations called ‘Title 21 Code of Federal Regulations (CFR) Part 11’ states that “Persons may use electronic records instead of paper records or electronic signatures in place of traditional signatures, in whole or in part, provided that the requirements of this part met, and that a docket stating a company’s intent submitted to the FDA.

The transition from a paper-based quality management documentation to a comprehensive digital record system is not simple; it involves an array of challenges. Below are a few:

1.Poor Data Management: Data is a key component of a CFR 21 part 11 compliant system. Poorly managed and stored data can cause havoc when an auditor comes to your doorstep. How intuitive you want the Digital systems ultimately depends on how well the data is stored in the system. Information that is all over the place without a proper structure will only increase more audit and compliance issues. It is a good practice to conduct a periodic data review to ensure that all of the necessary steps are executed within different departments or when interacting with 3rd party systems.

2.Managing Digital Signatures With companies’ transitioning to digital systems, regulatory agencies have formulated several policies to safeguard electronic signatures. Poor document control is a significant reason for companies’ failure of regulatory audits. A ‘hard to audit’ digital system opens it up to more manual documentation changes by end-users. Companies need to have robust security control with hierarchical approval procedures to preserve electronic information and avoid regulatory penalties. It is hence imperative that your ERP system has the necessary infrastructure to manage electronic signatures at different steps. These acceptable electronic signatures can then easily be audited and reported.

3.Mitigating Quality Management Issues The purpose of implementing an electronic signature software is to grow collaboration across departments in your company, and not just in quality control. How your end users adapt to quality management processes plays a crucial role in realizing a software’s true potential. The digital system helps generate faster resolutions to pending requests by auto-reminding end users. Adopting good documentation practices in the pharmaceutical industry is essential to drive away quality management issues to make your company more stable, reliable and growth-oriented.

4.Changing Complacent Corporate Culture electing an intuitive, easy-to-use system and overall organizational change management are two critical parameters to ensure a swift transition to a digital system. It is essential to make end-users understand the workflow benefits of digital document management systems. If issues get ignored before the transition to a more compliant system, the legacy system’s inefficiencies will transfer over to the new system. Even though there could be initial resistance to switch to such a controlled system, the long-term benefits will outweigh the short-term user adaption issue. Being prepared and setting an expectation of what the change will be like and the type of issues to expect will be the first step to help users understand that the changeover may feel difficult at first but ultimately will help them be more successful.

Companies, therefore, require a digital system that demonstrates both regulatory and functional electronic signature compliance. A system that

  • helps in customizing levels of authentication
  • provides scalability and flexibility to customize workflows
  • supports bulk approval of all artifacts which are duly reviewed and signed off from a regulatory perspective
  • supports test management processes such as test plan, test lab, etc.
  • provides detailed audit trails for stakeholders and regulatory organizations.

Figure: 2Microsoft Dynamics 365 Finance and Operations – Quality control transaction with digital signatures

Below are some common requirements for electronic signature within a Pharmaceutical ERP system:

1.The employee should have the appropriate security role in the system to create an electronic signature.

2.The employee has to be individually recognized by the system with their signature.

3.The employee should have a certificate on the system that is used to generate the electronic signature.

4.The signature should be able to detect if there were any susceptible violations.

5.If a signature violation occurs, it should be easily audited.

Electronic signatures can be possible with different levels of security, which allows you to verify a user, data and attest a signature on certain set processes. Only those individuals with access to view the transactions and have the ability to sign off electronically will be able to create the signature. The system will have a log to track the individual, the associated transaction event, date and time of the signature.

Microsoft Dynamics 365 Finance and Operations (F&O) is a CFR 21 Part 11 compliant system that gives you the ability to record an electronic signature on different Quality-driven transactions. F&O maintains the necessary audits of approvers authorized with a secure certificate from the system. The certificate provides you with an encrypted key using a password only accessible to the user. The system allows users only with the appropriate security credentials to access the transactions and once all the verification is done, lets the authorized personnel create a signature on the transaction.

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For more information on Prebuilt Electronic Signatures for your industry, contact us at contact@xcelpros.com.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

Migrating to cloud based erp solution

Migration from On-Premise to Cloud based ERP System

Migration from On-Premise to Cloud based ERP System 1500 923 Xcelpros Team

Introduction

If you are dealing with a legacy ERP system that is slowing down your business productivity or limits your ability to grow, its time to start planning the changeover to a new system. Moreover, if you are struggling to get a grip over the exceeding maintenance cost, it’s no longer an option then, rather an absolute must have to upgrade your legacy system to a cloud-based ERP. Upgrading an ERP system is a critical business decision and involves in-depth research and planning. A scalable cloud-based ERP solution capable of managing a comprehensive set of business functions is what you need.

76%

of enterprises have a formal cloud strategy and 74% of organizations will increase cloud spending to over 20% by 2020.

Source: Per a prediction by Forrester and IDC

2020 has come and gone, with higher cloud adoption than expected. Many companies were struggling to adjust to the new normal with their archaic tools. Companies that transformed prior to the pandemic found it comparatively simpler to work remotely and still keep productivity up, in some cases productivity of a company has gone higher than expected due to remote work. If you take a look at the marketplace of today’s business, it’s a data-driven environment. Any decisions business leaders take based on numbers and insights to get the best results.

If you are operating on legacy systems, your business landscape is not up-to-date to provide real-time analytics or meet a modern business’s requirements. To enable a data-driven organization, you need to revamp your system.

The result is innumerable complexities in business operations such as gaps due to handling multiple databases, duplicate manual data entry, broken data flow between departments, missed deadlines, etc. On-premise ERP systems require a series of hardware updates that make the total cost of ownership (TCO) even higher. Security concerns, regulatory compliance, policy necessities add to the complexities.

60%or more companies still use outdated ERP systems, per Microsoft survey.

59% of respondents expressed they will prefer an upgrade to cloud-based ERP in their next implementation, per the Microsoft survey.

80%of organizations are allocating budget for cloud projects. However, more than half are burdened with legacy systems and lack in-house expertise, per IBM

The journey from ERP 1.0 to ERP 2.0

The evolution of ERP happened over a long period of time. It has taken organizations decades to reach the current shape of ERP. The root of modern ERP lies in older production management models like EOQ (economic order quantity) and MRP (materials requirements planning). After years of relying on old inventory management procedures, the manufacturing industry gets its upgrade, MRP II, a software solution enabling computing power to manage different business aspects. Further scrutinizing the broadened scope of MRP II, Gartner coins the term ERP. Later addressing the key market shifts, Gartner calls the software ERP II, a solution capable of tracking real-time, web-based data.

Microsoft Dynamics 365 offers Tier 2 ERP solution that offers superior functionality in minimum complexities and cost. It makes the upgrade and integration easier to the latest technologies and provides a transformative experience.

A switch from ERP 1.0 to 2.0 opens innovation areas by increasing your current IT landscape’s flexibility. Also, cloud migrated mainframes produce an approximate 47 percent lower cost of operations spread across five years than on-premise mainframe platforms.

A popular Cisco survey in 2017 showed that 83% of the best performing US businesses planned an effective SaaS strategy and have started collaborating with cloud vendors. Cisco’s Global Cloud Index for the period 2013-2018 showed that 59% of all cloud workflows would be delivered as SaaS by the end of the year. Moreover, Infrastructure-as-a-service (IaaS) will decline to 28% compared to 44% in 2013, and that only 13% of workloads will be delivered as Platform-as-a-Service(PaaS).

A survey report of Harvard Business Review Analytic Services reveals that 36% of 560 marketing professionals reported legacy systems to be one of the biggest roadblocks in implementing real-time analytics.

Legacy systems may offer you a high horsepower and set customer experiences, but upgrading to new software to keep up with the technological and generational growth is essential for ensuring better performance.

Regardless of the advantages of staying in your comfort zone and managing business processes with your legacy ERP system, these factors drive you to switch from legacy to cloud –

1.Operational inefficiencies:When your business expands, migrating to the cloud is an effective solution to keep track of all the real-time data and increase collaboration across your company’s different departments. Clinging to legacy software during business expansion decreases benefits of cloud ERP systems.

2.Growth of business:Growth of a firm often refers to the global expansion, reporting and compliance requirements and expansion of financial services. New opportunities like market growth, acquisitions and disinvestments require stabilized systems with smooth processes to be in place. As mentioned above, streamlining various departmental functions that deal with them for development and growth requires an agile cloud-based platform.

3.Technological Transformation:Unlike the expectations from previously used legacy systems, today’s users demand collaboration and ease. Companies expect essential operational functions like real-time analytics with customized dashboards, social collaboration with increased mobile access, and quick updates. This is easily achieved using cloud ERP systems.

Legacy to Cloud – Data migration challenges

Many companies operate on home-grown legacy systems, comprising both hardware and software. These systems were the foundation of working business systems and managers might hesitate to switch to other alternatives without a transformation plan. Though it is tough to make ERP implementation decisions, every business needs to upgrade to stay ahead of competitors. Some of the fears are also related to Data migration.

Per a report by Bloor Research, 31% of cloud data migration projects fail. Following are a few hurdles faced by organizations today, resulting in migration failure.

  • Insufficient knowledge of source data – A knowledge gap leads to problems such as lack of source knowledge, duplicates, missing information and erroneous data. This gives users a false perspective of data in the new system resulting in an incorrect design. Bad data leads to problems, and companies blame the new system until they figure out what the real issue is. It is essential to understand what information is a business need vs. a system constraint. Such situations make it essential for you to understand the source of data.
  • Unstructured processes – The process of data migration involves disparate technologies used by disparate people. Manual data migration increases human errors resulting in inaccurate, incomplete and outdated information. The outcome of such errors is the lack of technologies and resources to correct data. It is essential to perform an advanced analysis while planning and designing to help you recover these hidden errors.
  • Failure in implementation validation – Ineffective testing during the initial stage of deployment and lack of knowledge about the data sources results in its implementation failures. Running a few tests using the full volume of the data helps estimate the worst-case scenario missed using conveniently available data.
  • Late final result evaluation – This issue usually occurs at the testing stage, where users see only the final data compiled into the system at the end of design and development. Problems like data incompatibility with the new ERP system arise at this stage, which can be avoided with effective testing during the migration process saving the company time, money and delayed data migration time. Users can get involved in the evolving test cases to show them data output’s actual prototypes.
  • Lack of full usage of expertise – Most companies do not use the right expertise. They face issues in decoding large codes, obtaining access to these codes and other functional challenges. Introducing such experts to your project helps make sense of the disparate data for effective data migration techniques.

Figure: 1Benefits of moving ERP to the cloud

The bigger question – What does the cloud have to offer?

Even though migrating to the cloud might look like a hefty expense, it saves you from the troubles of operational inefficiency, effective demand forecasting, poor customer service and reduced ROI.

A few characteristics and advantages of a new and advanced cloud-based ERP would be –

  • Improved ERP Performance – The switch from on-premise to the cloud helps free up computational power and resources that are essentially necessary while deploying an effective ERP solution. This is one of the most significant advantages offered by the cloud, which eliminates any infrastructural costs, helping smaller businesses flourish and the only necessity is a well-established internet system.Microsoft Azure offers you a flexible cloud platform that quickly adapts to your business’s needs and requirements. It is simple to adjust and provides a host of building blocks that allow you to customize the cloud according to yourself.
  • Reduced Operational Costs – An on-premise ERP software requires a workforce to maintain it. The additional costs on human resources and the ERP software cost can increase operational costs for the firm. Using cloud ERP software gives you benefits like a monthly subscription tailored to the customer’s needs at a low outlay cost. As the implementation costs are much lower, the overall operational costs also reduce.
    The cloud’s added benefit is that it provides a common platform for developing various solutions, negating the developing time for constructing programs from scratch. The aforementioned helps in the allocation of resources for other activities that add a higher business value.Due to its large customer base, Microsoft offers a large volume of discounts to their customers. Azure usually works as a pay-as-you-go model, reducing the input costs for smaller companies. Larger enterprises who sign contracts are offered a more considerable discount as well.
  • Higher Security – The input and output of the ERP systems’ data is generally confidential and requires a well-established and secure maintenance system. Cloud ERP offers superior quality security systems that ensure that the information is effectively protected and encrypted. The user access to such data helps in the effective correction in the areas needed.Microsoft Azure offers you a multi-layered security system helping you detect threats earlier with unique intelligence.
  • Real-Time Analytics – Contemporary software-based solutions make it necessary for industry models to offer real-time data for the process optimization and business intelligence based on which decisions can be made. Cloud ERP software comprises API links to the platform, helping users scale reporting and analytical needs. The instant access to the data on the cloud makes information readily available, which benefits industries like manufacturing, where real-time data tracking helps in process optimization.
  • Enhanced UAT and API testing – An effective User Acceptance Testing and API beta testing has become a more common approach. In opposition to testing in isolation in an engineering setting, UAT and API methodology are more conducive to finding and more responsive to real-world problems.

Figure: 2 Variety of functions offered on the cloud

Cloud for ROI

The two main components of calculating ROI for an ERP software are –

  • required investment and savings
  • efficiencies & goodwill

The calculation of ROI for the software does not have a predetermined methodology as the software brings a variety of intangible values with itself. The benefits are primarily in reducing operation cost, optimizing inventory levels, labor cost and improved production.

The ROI is often masked in reductions of operational costs of running the company using transparency in the organization and the activities taking place in it. The benefits can also be reduced administrative costs by reduced paperwork and time information exchange using real-time data tracking. Inventory costs are reduced by optimizing material stock and by tracking the inventory health in turn increasing the ROI of the software.

Azure is the only major cloud platform ranked by Gartner as an industry leader for both infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS).

What does Azure have to offer to you?

As per a Forbes study, enterprise adoption of Microsoft Azure increased significantly from 43% to 58% in 2018, attaining a 35% CAGR.

Raising cloud ERP adoption rates by such a high margin shows the increasing popularity of the software gained from features like increasing flexibility. Azure adopts and adapts other operating systems’ standards and embraces competing for software platforms to ensure it stays relevant to as many people and companies as possible.

Here are a few advantages of Azure –

  • Widespread customer support as Microsoft spreads over 19 regions across the globe and offers support plans in a variety of languages.
  • Offers a hybrid environment that helps you gain benefits from both on-premise and cloud software solutions without any added cost burdens.
  • Visual studio online and application insights helping in developer collaboration and increased options.
  • Offers you virtual systems like Linux and Windows servers, increasing your ability to run virtual machines.
  • Ability to scale on demand
  • Reliable back-ups in case of data loss
  • “Set it and forget it” scheduling
  • Increased automation
  • Reliable data storage and increased security

Figure: 3Cloud benefits to your business

Key Takeaways

  • In most organizations, legacy systems are still hovering around because the cost of refurbishing them is too high till they are in working condition and the management sees this as business overhead. On the other hand, the IT department sees it as a can of worms. Due to reeling communication, responsibility and financial problems, the organization are unwilling and initiate this migration.
  • The best thing the organizations can do in such a case is to hire an external vendor or an SME who can assess the situation and make this difficult decision and formulate a pragmatic approach to convince the stakeholders else they will pay for the opportunity cost of losing.
  • Finally, we can’t undermine having a proper cloud alliance that can help the organizations lift-and-shift their legacy systems to the cloud and reinvent these systems’ performance and makes all stakeholders see ERP cloud migration’s long-term gains.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

supply chain disruption management

How to Manage Operations During Supply Chain Disruptions

How to Manage Operations During Supply Chain Disruptions 1920 1080 Xcelpros Team

Introduction

The global disruption caused by COVID-19 has proven to affect every level within the supply chain and across every industry. The supply chain disruption was unanticipated, especially concerning food and products related to cleaning supplies. Manufacturers had an unexpected spike in demand that couldn’t be managed very quickly.

Many companies have taken new ways to strategize the move forward. Re-evaluating plans of actions as it relates to production capacity, cash flow and overall employee morale. This article will look at a few ways businesses can leverage existing practices while pivoting to newer methods to meet evolving needs of customer demands.

Figure: 1Surviving the Supply Chain with a Digital and an Analytical Backbone

Communication and Collaboration

The first quarter of 2020 brought new dynamics to manufacturers and distributors. They are faced with a challenge, unlike any other, that affects everything and every person somehow. As market dynamics have changed, communication at every level is vital for companies. You need to consider all the stakeholders within your organization (employees-customers-suppliers), and formulate a communication strategy to avoid business breakdowns.

While COVID-19 may have deterred your technology roadmap plans short term, there are still ways to drive innovation and growth. We have seen that the flexibility to do business from anywhere is now essential. Companies have adjusted to unconventional work schedules. They need to meet customer expectations, engage through messaging and video calls (Microsoft Teams), or deploy safety alert messages with (Power Automate) will more than likely be here to stay.

Customer and Vendor portals with Microsoft Dynamics 365 for Supply Chain allow visibility for companies to collaborate with specific access to the availability and forecast of their products without having to pick up the phone. Any issues can be resolved or prepared for within a moment’s notice resulting in better supply chain disruption management.

For an advanced manufacturing experience, Dynamics 365 for Supply Chain offers options for integrating IoT, Machine Learning and bots into your current operations. Connecting data and processes with the Microsoft ecosystem of products you probably already have in place will allow your production and maintenance teams to schedule downtime and alert personnel to any machine inconsistencies that may require repair with Outlook messaging and alerts.

Agile decision making

Customer demands and delivery expectations drive the need for a more robust process to respond to the rapid changes in the market. A few factors to consider are that your customer base and its supply chain may be affected and if their business demands change, so may yours. Having the ability to act quickly while still keeping in mind the customer experience is still critical to future business success.

By now, many of your cross-functional teams have undertaken the task of scenario planning. Current forecasting schedules have proven themselves less useful for the last six to eight weeks. This planning considers several factors: remote work, social distancing safety practices, a hybrid of past customer and supplier behaviors. Dynamics 365 for Supply Chain has been enhanced with several tool designs specifically for scenario planning required during unexpected changes in the supply chain.

  • Drag and drop Gantt charts for production scheduling.
  • 360 degree view into capacity and identify bottlenecks (people and resources).
  • Safety stock based on real-time demands instead of a fixed quantity.
  • Vendor Portal with approved suppliers database with SRM functionality and PO management.
  • Visibility into Warehouse Operation(single and multi-site).
  • Transportation Management.
  • Customer Portal with sales order management.

It is safe to say that any organization is faced with agile planning when the answer will not be 100% correct. However, having the systems and processes to manage such situations will allow the opportunity to weigh the risk of supply chain disruptions and act accordingly to reduce it.

Incorporating Data

Data in today’s operations is a moving target. Making decisions with real-time information and providing insights into the ability to grow and scale will help the differentiator move forward to operate efficiently. Identifying the organization segments that require optimizing, like the handoffs between operations and finance, will require that the correct data is available.

Company executives for the foreseeable future will be analyzing cash flow and the only way to get that 360-degree view will be through data generated within each division of the business. This is where a business analytic tool like Power BI will become an essential part of the process. Power BI dashboards using predictive analytics setup within the Dynamics 365 environment are updated with the organization’s latest data. For companies monitoring the status of multiple locations having that dashboard will save a tremendous amount of time. Management can share data, communicate and respond to changes in the market within minutes, not days.

Final thoughts

Regardless of the industry, we have been affected by coronavirus. It is the first disruption of its kind for this entire generation. Companies without notice have had to adjust almost instantaneously hundreds of moving parts. As manufacturing companies deal with absenteeism ( internally and within the supply chain), pivoting production and unprecedented customer product demand, having the right tools in place will prove to be the differentiator.

The Microsoft ecosystem has evolved to be the partner solution, providing the necessary transparency with all stakeholders while offering the consistency in product and familiarity that your employees have come to know.

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About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

ehs management in chemical industry

How Managing Hazardous Chemical Information solves EHS Challenges

How Managing Hazardous Chemical Information solves EHS Challenges 1920 1080 Xcelpros Team

At a Glance

  • Hazardous Chemicals have harmful effects on the environment and people, and it becomes the company’s responsibility to manage the hazards appropriately.
  • With strong risk assessment in place, adhering to best practices, and complying with regulatory norms, companies can potentially reduce the chemical hazards.
  • An information system that holds chemical data helps companies comply with regulatory standards such as OSHA, GHS, etc., to reduce risk and improve safety standards.
  • Safety Data Sheets and Label management systems help chemical companies manage hazard information and safely label hazardous chemicals.

Hazardous Chemicals Are Everywhere

Chemicals are found everywhere around us in almost every consumer product, from household electronic appliances such as televisions, refrigerators, and personal computers to home goods like furniture, carpets, cleaning supplies, and more. We use chemicals to purify our drinking water, increase crop production and simplify everyday household chores.

As beneficial as chemicals are, many chemicals are hazardous and need to be managed safely or can pose a serious threat to human life and the environment. Very few industries and trades in the world are absolved from chemical exposure. Accidents with chemicals can occur during production, storage, transportation use, or even disposal. Your organization and our community are at risk if chemicals are used unsafely or released into the environment where we live, work and play. Hazardous chemicals can lead to serious injury, long-lasting health effects, property damage and, in worse cases, death.

A report from the American Chemistry Council (ACC) stated that more than 96% of all manufacturing companies utilize chemical substances to develop their products.

There are reports of chemical-related accidents in organizations where it was least expected, such as the food industry.

  • Per a 2014 ABC News report a restaurant in Utah, where a woman mistakenly served a tea tainted with Lye. An employee mistook an unlabeled powdered degreaser – containing sodium hydroxide, or lye – for sugar. This degreaser was then accidentally mixed into a cup of tea, causing extreme burns to the customer’s throat and mouth. This led to expensive penalties, lawsuits, and medical bills, as well as severe damage to the business’s reputation.
  • Another such incident occurred when customers of a significant ice-cream chain were accidentally served vanilla shakes tainted with a hazardous cleaning chemical. This happened when an employee unknowingly used what was thought to be a clean mixing container. The container contained traces of a degreaser which had not been adequately cleaned, leading to extreme burns to the customer’s throats and mouths. Again, this led to expensive penalties, lawsuits, medical bills and severe damage to the business’s reputation.

Both incidents above could have been avoided with proper labeling and handling practices in place.

Figure: 1Some points to consider when you are a chemical company

The impact that improper handling of hazardous chemicals have on your company can be severe – causing irreparable damage to your reputation, large penalties, being shut down, or worse, endangering human life. It is these dangers and the growing list of hazardous chemical regulations from agencies like OSHA, GHS, etc. that are driving companies to take corrective measures in identifying and eliminating these hazardous chemicals, which pose a threat to your organization, employees, customers and all other stakeholders involved.

Eliminating hazardous chemicals from common and business use is a significant challenge, and it cannot happen overnight.

  • In 2014, Adidas declared plans to eliminate the utilization of long-chain perfluorinated compounds (PFCs), a chemical type known to cause asthma and osteoarthritis in children and women. Once developed, this took two years to implement successfully.
  • In 2014, the national superstore chain Walmart initiated a policy in which it became mandatory for suppliers to phase out certain hazardous chemicals found in cosmetics, household cleaners etc. This was not a fast transition. They wouldn’t even begin to report publicly on the progress until 2016.
  • Apple eliminated using two particularly toxic chemicals, benzene and n-hexane, from its manufacturing assembly process when pressured during a campaign by Green America and China Labor Watch (CLW). The company ordered detailed testing of substances at the ingredient level to ensure the two toxins are rooted out from the facilities, as reported by Global Manufacturing.

These examples highlight one aspect of the challenges involved in successfully removing hazardous chemicals from your organization. It may not even be possible. So, if eliminating hazardous chemicals is not possible, they should be managed better to minimize or prevent chemical-related accidents.

Managing chemical footprint is not just an OSHA compliance but more a civic duty

On August 6, 2014, in a leading copper-producing company suffered a tank leakage of of copper sulphate acid contaminating two rivers and turning them orange and extremely toxic leaving more than 24,000 people to survive without water.

As a consequence, the company had to bear huge penalties and clean-up costs as well as criminal charges filed by the Mexican Government.

In recent times, this incident was a wake-up call for companies regarding the global concern chemicals have on employees, public and environmental health & safety. It also was one of the driving forces behind more stringent legislation on the use of chemicals.

Best Practices & Ways to remain compliant

Regulatory Compliance is something that cannot be forgotten, as non-compliance attracts unwanted attention from regulatory agencies – often followed by large penalties as well as a threat to your business’s licenses.

In the US in 2017, the Occupational Safety and Health Administration (OSHA) increased the severity of penalties by 80% and imposed heavy fines ranging from $7,000 up to $12,000 for noncompliance to GHS through 2016-17. For serious violations, the penalties could be as high as $70,000 to $127,000.

Organizations can avoid such fines, unwanted attention from regulatory agencies, and better manage the use of hazardous chemicals to remain compliant are as follows:

  • Adhering to regulatory norms and best practices – conducting risk assessments & safety audits for environmental hazards – offering ongoing safety training, reduces humans’ exposure to hazardous chemicals.
  • Companies should comply with the global rules, standards, policies and procedures for environmental, health and chemical safety in the workplace. They need to operate environmentally safe facilities and manufacture safe products.
  • Smart SDS Management and Labeling applications are designed with managing the impact of hazardous chemicals. This helps your organization’s compliance with hazardous chemical regulations defined by agencies like OSHA, REACH, GHS, FDA, etc.
  • Chemical manufacturers need to ensure their products are correctly labeled according to GHS standards.
  • They should also strive to remain compliant with all other regulatory policies, industry standards, and government policies to ensure safety management.
  • Periodic testing should be performed to ensure that chemicals will not cause harm public health, and if they do, they should be either re-formulated or correctly labeled.

Integrated Technology to manage chemical data

Having the right technology in place can simplify everything we do. Thankfully, most of the issues we mentioned can be taken care of with the help of applications that house chemical information designed to efficiently help chemical companies meet regulatory obligations for compliance and safety.

Figure: 2The GHS process for companies carrying harmful chemicals

What is a Chemical Management system and how does it help Chemical Companies with compliance?

A Chemical Management system – integrated within an ERP like Microsoft Dynamics 365 platform – helps chemical companies with their SDS Management, Label Management and DEA controls in-line with transactions within the operational ERP system. An ideal solution can help with the following:

Regulatory Compliance

  • Helps chemical companies comply with regulatory standards and government policies such as OSHA, REACH, FDA, HIPAA, LCSA, DEA to reduce risks and improve safety.

Key Product Functions

  • Offers SDS Management, Label Management (incl. Private Labels) & DEA Management in one application.

Label Printing

  • An included Label Management function enables chemical companies to automatically print OSHA chemical labels according to the Globally Harmonized System (GHS) labeling standards. These labels can be embedded within the workflow of key operational transactions such as Production Orders, eliminating the need for manual intervention.

SDS Management

  • A SDS Management & Authoring system allows companies to maintain Safety Data Sheets (SDS).
  • Infrastructure to maintain all 16 sections of the safety data sheet – by country, language, major and minor versions.
  • Note that while an application provides the technology, workflows, and infrastructure to maintain chemical data and information, it is essential to verify the information and approve the information before generating the safety data sheet.

Key Takeaways

  • Chemical companies must accurately label chemicals in adherence to regulatory standards related to the storage, transportation, handling and disposal of hazardous materials and waste.
  • Ongoing training and proper labeling ensure chemical health and safety for the consumers and the companies handling hazardous chemicals.
  • Utilizing the right technology reduces input needed when generating labels and helps streamline the processes to ensure your organization remains compliant year after year.

Are you ready for an Agile Cloud-based ERP system for Chemical?

Get Started Now

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com

How to Reduce Pharmaceutical R&D Costs by Going Digital

5 Digital Strategies to Save Big on Pharmaceutical R&D Costs

5 Digital Strategies to Save Big on Pharmaceutical R&D Costs 1920 1080 Xcelpros Team

At a Glance

  • Pharmaceutical research and development is steadily going on the path of digitization and the companies that can leverage this digital transformation will be ahead in the curve.
  • R&D digital transformation is not a goal; instead, it is a journey wherein companies would need to strategize their moves for an effective result in terms of cost reduction and manage quality criteria of the medicine.
  • R&D constitutes a significant portion of pharmaceutical expenses and by automating, optimizing, and expediting processes through digital technology, pharma companies can turn the corner and get better outcomes of the research.

The pharmaceutical industry relies on R&D and clinical research for drug development and efficacy testing. The core of pharma operations lies in the research that goes behind formulating, testing, developing and researching a drug. That’s the reason that the R&D costs in the pharmaceutical industry are in the higher stratum. Companies, both large and small, are searching for one answer- how to reduce cost in the pharma industry? Many experts believe that they need to start with R&D digital transformation in pharma companies. This will not only effectively cut down the excess costs but will also save time and labor.

While going digital is inevitable, many pharmaceutical companies are not yet fully equipped to undergo this change. Even today’s clinical trials have changed, and the pharmaceutical industry needs to cater to this rather personalized, targeted healthcare system. By adopting digital tools and artificial intelligence for faster and more accurate R&D, Pharmaceutical companies can achieve much-needed improvement in tracking test results and performing trending and analysis. Digitized systems also help save pharmaceutical research and development costs by reducing the human effort and error rate in extrapolating the data to adjust ingredients better while producing samples.

According to Investopedia, pharmaceutical companies spend, on average, 17% of revenues on research and development (R&D), making it one of the biggest spenders in this area.

So it is essential to look at some of the ways pharmaceutical and life sciences companies can leverage the latest digital tools and technologies to minimize expenses and maximize R&D efficiency.

5 Digital Strategies for Pharmaceutical Research and Development

1.Leveraging Artificial Intelligence for Identifying Drug Molecule:Identifying a drug molecule for a particular ailment and synthesizing it can take years of research and trials in the lab. However, scientists can run data through systems and identify the potential molecule/s and their plausible effective dosage within a short time with artificial intelligence. AI tools can also help devise the chemical formula and method of synthesis for these molecules to be synthesized entirely from scratch in a laboratory under controlled settings.

2.Using Predictive Analytics for Drug Discovery and Development:Like AI tools, predictive analytics software can be a boon for scientists looking to cut down pharmaceutical expenses and improve their outcomes. With predictive analysis, scientists get to know how a particular molecule or combination of different ones behave in the drug, how long they will take to be effective, and what percentage of ingredients will impact the drug’s potency and life. This will help in deciding drug dosage, its schedule and efficacy.

3.Streamlining Drug’s Regulatory Timeline:Pharmaceutical R&D works in close collaboration with the regulatory bodies to get the drug formulations approved. This involves much paperwork, which calls for time and effort. Digitization can easily create efficient methods of running operations without compromising regulatory requirements. Automated workflows will avoid slowing down your progress and expedite your ability to go to market.

Figure 1:Pharma R&D: Digital Transformation Elements

4.More Efficient Selection of Volunteers/ Patients for Clinical Trials:The current Covid-19 pandemic has seen clinical trials at a break-neck speed and a large scale across various countries globally. Such speed and scale would not have been possible without leveraging digital technologies to select the most appropriate candidates for the trials. Digital databases can also analyze and prepare best-matched trial samples of the patients to represent diverse age-groups, ethnicities and even people from various socio-economic backgrounds. Such a varied and well-matched selection can yield better and more all-encompassing results.

5.Bridging the gap between pharmaceutical R&D and academia:R&D and academia go hand-in-hand. However, the lack of correct avenues has created a gap between these two research bodies. This data (non-confidential) can easily be made available to academic institutes and even research organizations for further insights and value generation with digitization.

Apart from these strategies, pharmaceutical companies can also leverage digital technologies to streamline their supply chain and optimize operations to effectively support their R&D. The R&D digital transformation journey is not an easy one as it has many challenges and setbacks. However, pharma companies must keep in mind that the long-term benefits of digitization strategies are plenty. With the right roadmap, pharmaceutical R&D can become less resource/ revenue-intensive yet more effective in terms of outcomes.

Key Takeaways

  • While pharmaceutical companies are keen on applying digital technologies, there needs to be a strategy in place for effective implementation as per the companies’ customized requirements.
  • Pharma executives and decision-makers will need to look at digitization as an ongoing journey and prepare themselves for internal resistance, technical challenges and more.
  • Going digital is indeed the need of the hour, and pharma companies need to strategize their R&D infrastructure accordingly.

About XcelPros

XcelPros is a Chicago-based company delivering transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit www.xcelpros.com