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Ensure Workplace Safety with The Proper Handling of Hazardous Chemicals

Handling Hazardous Chemicals at Workplace to Safeguard Health and Environment

Handling Hazardous Chemicals at Workplace to Safeguard Health and Environment 700 500 Xcelpros Team

Introduction

A worker dies of toxic exposure every 30 seconds worldwide, whereas a worker dies of workplace hazards every 15 seconds.-UN Report, Sep 2018

These numbers are alarming indeed. While chemical safety management has always been one of the top concerns of organizations to ensure employee safety and meet regulatory compliance, accidents with chemicals can occur at any time during production, storage, transportation, when in-use, or even disposal. Your organization and surrounding communities can be placed at great risk if chemicals are used unsafely or accidentally released in the environment.

Since the rapid outbreak of Covid 19, limitations and lack of visibility in the workplace have made managing chemical hazards significantly more difficult. While much of the world is still figuring out ways of dealing with the after-effects of the COVID-19 pandemic, organizations have already started to emphasize improvements in employee health, safety and well being. Their keen focus now is on integrating safety across all chemical processes. Companies are taking help from Environmental, Health & Safety(EHS) professionals to inspect and approve their facility standards and build awareness and caution among the workforce. In this capacity there will be a need for continuous communication, especially for add-on visibility of when the process is followed and not.

The recent Control & Prevention plan of the US Occupational Safety and Health Authority (OSHA) states:

Employers should adopt infection control strategies based on a thorough hazard assessment, using appropriate combinations of engineering and administrative controls, safe work practices, and personal protective equipment (PPE) to prevent worker exposures. Some OSHA standards that apply to preventing occupational exposure to SARS-CoV-2 also require employers to train workers on infection prevention elements, including the use of PPE.

To What Extent Are Chemicals Used in Workplace & Environment?

96%

or more of all manufacturing companies utilize chemical substances to develop their products.

Source: American Chemistry Council (ACC)

Whether it’s the construction industry, mobile device manufacturing, or even pharmaceuticals, there are very few industries and trades in the world that are absolved from chemical exposure. There have even been reports of chemical-related accidents in organizations where it was least expected.

In the US, 90% of all industrial materials and wastes generated from the following four industries:

  • Chemical Manufacturing
  • Primary Metal Production
  • Metal Fabrication
  • Petroleum Processing

Hazardous chemicals are found in most consumer products around us, ranging from household electronic appliances such as televisions, refrigerators, and personal computers to home goods such as furniture, carpets, cleaning supplies, and more. On the one hand, we use chemicals to purify our drinking water, increase crop production and simplify everyday household chores. In contrast to this, some chemicals pose severe hazards to human life and the environment if used or mishandled.

For example, the chemical Bisphenol A (BPA) is found in plastics that we use every day in our regular life and exposure, which is known to cause hormonal problems.

Figure: 1Your everyday things with hazardous chemicals

Hazardous Chemical & it's impact

Exposure and Handling of Hazardous Chemicals in the Workplace: Measuring the Impact

Prolonged exposure to chemicals and hazardous physical agents has been to cause multiple adverse health conditions. Cancer is one of the most commonly experienced results. Due to the inhalation of carcinogenic substances, lung cancer accounts for 86% of all premature deaths in the workplace. The yearly death toll of workers has crossed 2.8 million globally due to an unhealthy and unsafe work environment, according to the 2019 UN Report. A worker died of leukemia due to exposure to toxic substances daily. Another worker died of CO2 poisoning.

In 2019, OSHA cited a few events of chemical exposure as damaging to environmental health & safety

  • A pet food manufacturer in Florida exposed employees to corrosive chemicals for failing to provide PPE.
  • A Pennsylvania-based hair salon exposed its workers to formaldehyde due to inadequate precautionary measures. The resulting fine was upwards of $17,000 for not abiding by OSHA’s formaldehyde and hazard communication standards.
  • An Ohio-based musical instrument factory exposed its workers to toxic copper dust after attempting to use it on a greater scale than the recommended permissible level. Consequently, the company had to pay a hefty sum of $200,230 for severe safety and health violations.
  • A Texas indoor gun range exposed its workers to unsafe levels of lead at its facility. The employer was fined $214,387 for exceeding the permissible exposure limit, failure to decontaminate the surface and not replacing damaged PPE.

Chemical Safety Management in the Workplace Is a Responsibility, not a Choice

Dangers mentioned above and the growing list of regulations from agencies like OSHA and Reach are leading more and more companies to take preventive measures to identify and eliminate hazardous chemicals in the workplace, which pose a threat to your organization, employees, customers, and all other stakeholders involved.

Managing chemical footprint is not just an OSHA compliance but more a civic duty.

Why It’s Essential for Companies to Abide by Regulatory Compliance

Regulatory Compliance has become something that can’t be forgotten, with non-compliance attracting unwanted attention from regulatory agencies – often followed by large penalties as well as a threat to your business’s licenses.

Figure: 2 Regulatory compliance agencies

Regulatory Compliance Agencies Acts

We covered the penalties involved in a previous article, ‘How Managing Hazardous Chemical Information solves EHS Challenges’ ‘We have noticed that in 2017, the Occupational Safety and Health Administration (OSHA) increased the severity of penalties by 80% and imposed hefty fines ranging from $7,000 up to $12,000 for noncompliance to GHS through 2016-17. For serious violations, the penalties could be as high as $70,000 to $127,000.’

Figure: 3 OSHA penalties for non-compliance

OSHA Penalties

According to OSHA’s recent revision of chemical safety standards, each container of hazardous chemicals needs to be labeled with a set of standardized pictograms in alignment with the United Nations’ Globally Harmonized System of Classification and Labelling of Chemicals (GHS). The intention is to help workers identify the containers with hazardous chemicals rightly despite language barriers to avoid accidents.

Labels must also provide instructions on how to handle the chemical so that chemical users are informed about how to protect themselves. Specifically, labels must contain the following information: product identifier; signal word; hazard statement(s); precautionary statement(s); pictogram(s); and the name, address, and telephone number of the chemical manufacturer importer or other responsible parties.

Safety data sheets (SDS— formerly referred to as “material safety data sheets,” or MSDS) will require a new standardized look that will help workers anywhere quickly find and understand the information they need. The revised standard requires using a 16-section SDS format, which provides detailed information regarding the chemical. As with MSDS, OSHA requires that SDS be kept in work areas where chemicals are used and stored. Labels offer essential information for anyone who handles, uses, stores, and transports hazardous chemicals, but, of course, they are limited by design in the amount of information they can provide. SDS is a complete resource for details regarding hazardous chemicals.

Some of the things that organizations can do to avoid such fines and unwanted attention from regulatory agencies are relatively straightforward:

  • Chemical manufacturers need to ensure their products are correctly labeled according to GHS label requirements.
  • They should also strive to remain compliant with all other regulatory policies, industry standards, and government policies to ensure safety management.
  • Periodic testing should be performed to ensure that chemicals will not cause harm to public health, and if they do, they should be either re-formulated or correctly safety-labeled.

Figure: 4Reach compliance measures to control the environmental impact of chemical substances

Measures to Bring in Control the Environmental Impact of Chemical Substances

Registration, Evaluation, Authorization, and Chemicals (REACH) restriction came into effect on June 01, 2007, to regulate chemicals used in consumer products. REACH has the potential to regularize chemicals.

Under this new law, all chemical companies have to submit a Chemical Safety Report to REACH that includes information on their chemical substances and their effects on the environment, public health, and safety. Chemical companies must register all the new and existing chemicals marketed for commercial use and those exported or imported.

Figure: 5The significance of REACH in terms of numbers is highlighted as below:

REACH Highlights

The above image depicts the enormous benefits gained in return to REACH’s cost as per the BBC.

Streamlining Processes with Technology

In the current day, having the right technology in place can simplify everything we do. Thankfully, most of the issues we mentioned can be taken care of with integrated applications designed from the ground up to help chemical companies easily meet their regulatory obligations for compliance and safety.

What are some key functions that help Chemical Companies with compliance?

Chemical companies’ ideal functioning method is when seamless integration of SDS Chemical Management, Label Management, and DEA controls align with your operational ERP system’s transactions. You simplify the software landscape without additional applications or tools to author Safety Data Sheets (SDS) and print labels anymore.

Regulatory Compliance

  • The integrated software should help comply with regulatory standards and government policies such as OSHA, REACH, FDA, HIPAA, LCSA, DEA to reduce risks and improve safety.

Key Product Functions

  • Extensive SDS Management functionality, Label Management (incl. Private Labels) & DEA Management in one unique integrated application will give the necessary leverage to chemical companies and help function more efficiently.

Label Printing

  • An included Label Management function enables chemical companies to automatically print labels according to Globally Harmonized System (GHS) labeling standards. These labels can be embedded within the workflow of key operational transactions such as Production Orders, eliminating the need for manual intervention.

SDS Chemical Management

  • A full-function SDS Chemical Management & Authoring system helps chemical companies handle the GHS, OSHA, REACH, and Chemical Environment Safety. Companies can now maintain Safety Data Sheets (SDS) within the ERP system without integrating a 3rd-party application.
  • Companies would still be required to identify and validate chemical information with the appropriate agencies and ensure accurate information management within the system.
  • An integrated software application provides the technology, workflows, infrastructure to maintain chemical data and print safety data sheets.
  • The system should provide versioning, country and language packs and maintain different SDS templates in the system.

Validation

  • An ideal system will also include DEA Management features designed to perform validations in real-time, ensuring that the contacts, customers, and buyers are DEA-certified.

Ongoing these systems and proper labeling ensure chemical safety for the consumers and the companies handling these chemicals. Utilizing the right technology helps reduce input needed when generating labels and streamline the processes and ensure your organization remains compliant year after year.

Key Takeaways

  • Chemical companies must label chemicals in adherence with the regulatory standards related to storage, transportation, handling and disposal of hazardous materials and waste.
  • Business in this industry should be taking advantage of modern, powerful ERP systems to help manage chemical inventories with increased safety and efficiency.
  • Failure to follow these guidelines can lead to large fines and penalties, damage to an organization’s reputation, and in worst cases – injury and loss of life.

To learn more about ICM (Integrated Chemical Management), contact Xcelpros today.

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Rethinking pharmaceutical strategies in the new normal banner

Rethinking Pharmaceutical Strategies in the New Normal

Rethinking Pharmaceutical Strategies in the New Normal 700 500 Xcelpros Team

At a Glance

  • The year 2020 showed the world that every sector has to be prepared for disruptions of unprecedented scales. This has been especially true for the pharma industry, which already had stagnant operational models and a lack of consumer connection.
  • Working on a new pharmaceutical strategy model is a necessity and top executives at pharma companies concur that there is a need for integration of the latest technologies in pharmaceutical and life sciences operations.
  • Industry leaders have demonstrated that during difficult times they are able to quickly respond to changes and are nimble in adopting newer ways of running operations. This quick-to-adopt way of leading will enable pharmaceutical companies to succeed in the new normal.
  • Agile technologies and tools that streamline processes will be indispensable in the latest roadmap of pharmaceutical strategy.

The pharmaceutical sector has been traditionally apprehensive towards adopting newer technologies and methodologies. Compared to other industries, operations management within the pharmaceutical industry has not been quickly modified or completely transformed. C-suite executives are now looking to overhaul their pharmaceutical strategies ensuring growth in the new normal.

During the pandemic pharma supply chains were adversely impacted and witnessed supply-demand discrepancies. Companies that could quickly adapt rose to the challenge. The spirits have changed since the onset of the pandemic and so has the market. Thanks to visionary leaders, pharmaceutical companies began work on something that the world had never witnessed before – to develop and test drugs/ vaccines for a novel pathogen in mere months’ time since the gene identification.

70%

of leading pharmaceutical executives (respondents of the survey) were optimistic that the industry will continue to grow over the next 12 months.

Source: GlobalData Survey

This optimism calls for a strategy that enables companies to –

  • get their supply chains back on track
  • optimize operations
  • effectively handle the shortage of workforce
  • leverage the latest technologies for accelerated production and overall better
  • create more personalized patient connections.

However, the path ahead is not without its set of challenges. After all, the pharmaceutical sector has been conventional in its outlook when it comes to newer technology adoption. There are also challenges related to budget, upskilling of employees, technological glitches and more. Companies need to gauge the path ahead and handle the challenges faced by pharmaceutical industry in 2020 and beyond.

Steps towards Transforming Pharmaceutical Strategies

1.Recognize Best Practices and Retain Them:The path to recovery is a tough one as it involves undergoing quite a metamorphosis. However, this does not entail letting go of all the practices. Pharma executives would need to analyze their operations and chalk down the practices, tools and technologies that have worked the best for them and also have the potential of harnessing benefits in the future. Continuing these practices will make restructuring in other facets of pharma operations a relatively smoother task.

2.Restructuring Assets for Process Streamlining: Be it the shop floor operations or inventory management or handling the entire supply chain– a new pharmaceutical strategy would be truly beneficial when pharma companies reassess and restructure their assets. This would fortify individual practices resulting in overall process optimization. It would also help to let go of stagnant and redundant technologies or practices to make way for more agile tools.

Figure: 1Pharmaceutical Strategies Breakdown: Towards the New Normal

Pharmaceutical Strategies Breakdown: Towards the New Normal

3.Adopting Digital Drivers of Change: The new normal is eventually going to be the only normal and thus pharmaceutical companies need to harness potential through digital tools and technologies. After retaining the best and letting go of the redundant, pharma operations would benefit greatly by using tools for Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Artificial Intelligence (AI), Machine Learning, Big Data, Advanced Analytics etc. These tools and technologies would help in process automation, centralized data access, real-time supply chain monitoring and a lot more. Many pharma companies are looking at the digital revolution as their segue to pharma 2.0.

For instance, pharma giant Sanofi has already rebooted it’s digital strategy and is now ramping up operations in marketing, research and even e-commerce.

4.Moving from a Product-centric to a more Patient-centric Model:The healthcare sector is transforming and is becoming more personalized. With access to information and medical assistance becoming quite easy through smart devices, the consumers are highly aware of what they want. This is the pharmaceutical sector’s chance to connect with their end-users and know their requirements. The overall shift to become a patient-centric industry would take time and effort, but it is the right step. In fact, patient-centricity is already one of the key goals for many pharmaceutical companies, contract research organizations (CRO’s) and contract development and manufacturing organizations (CDMO’s). For example, the contract research organization, Parexel has hired its first-ever chief patient officer, with a focus on boosting clinical trial diversity for better results and ensuring that their drug is scalable to multiple demographics.

These points of considerations serve as the platform for companies to work on their renewed pharmaceutical strategies. Of course, every company has its unique set of operations, models and unique challenges. However, optimizing operations and leveraging digital technology to expedite growth are common must-haves for a pharmaceutical company’s renewed business approach. After all, the new normal will bring as many opportunities in the form of challenges and a well-equipped pharmaceutical company can harness the most out of its investments and talent-pool.

Key Takeaways

  • Even though the pharma sector has been slow to adapt to newer technologies, the dynamic changes in the past decade seemed to have enabled the industry to step up to the challenges posed by the Covid-19 pandemic.
  • A change in perspective is essential for success in the new normal and to rethink pharmaceutical strategies. Equally important is the communication of the perspective of this change from top management to employees.
  • Pharmaceutical companies would need to make use of the data being collected to generate insights and know exactly what their end-users need. Transforming to a more patient-centric business with the help of the right digital platform is the need of the hour.

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A Comprehensive Approach to Digital Transformation in the Chemical Industry

A Comprehensive Approach to Digital Transformation in the Chemical Industry

A Comprehensive Approach to Digital Transformation in the Chemical Industry 700 500 Xcelpros Team

At a Glance

  • Chemical companies can unleash their business potential with end-to-end integration of digital technologies for manufacturing and distribution. Software for chemical industry has been met with enthusiasm as well as apprehension, given the multi-faceted and conventional nature of this sector.
  • Digitization of systems, processes, and functions comes with challenges and chemical companies need to implement solutions to navigate them through them. Newer innovations and implementation strategies are the need of the hour to ensure chemical companies thrive in the market.
  • End-to-end digitization for chemical companies will be a process filled with opportunities and hurdles. With a pre-planned blueprint, an organization can maximize the overall value from investment in digital technologies.

If one thing the ongoing Covid-19 pandemic has taught the world, it is the importance of being agile. The need for a digital transformation to cloud systems has gone up during the pandemic. Fast-growing companies rapidly transform into newer technologies that can help them grow. Your workforce may not be ready and may even resist the change. Leaders of rapidly growing companies set the right message that end-to-end digitization is the right step to set a company for success. Digital transformation will only help with day-to-day tactical work and despite the change management issues that need to be handled, changes in technology that drive progress are always best for an enterprise.

42%

of chemical company CEOs will prioritize digital operations and related technologies in the coming year.

Source: PWC, 23rd Annual Global CEO Survey

There is no denying that Chemistry 4.0 will undergo a digital evolution on the shop floor and other departments. End-to-end functions at a chemical company will improve by leveraging technology for collaboration, operation, and customer experience, all on a single platform. Here are some of the ways that digitization in chemical industry could help manufactures, researchers, distributors, and consumers:

  • An R&D lab will be more efficient with integration tools that facilitate automation, machine learning and data analytics. Researchers can synthesize molecules in a controlled environment and replicate the results with exact precision.
  • Manufacturers can scale up their production and optimize processes for enhanced efficiency and reduced operational costs.
  • With the help of the right Enterprise Resource Planning (ERP) platforms and Supply Chain Management (SCM), manufactures can automate various processes, get real-time updates about inventories and can effectively manage coordination between multiple stakeholders.
  • Digital innovations in the chemical industry can also help with better waste management and track environment health and safety data integrated into their ERP.

With the list of incentives being so persuasive, why are new technologies in the chemical industry met with apprehension? The answer lies in the conservative way of functioning within a chemical company coupled with varying safety regulations and guidelines worldwide. Let us have a look at some of the challenges in digital transformation within the chemical industry.

End-to-end Digitization: Challenges in the Chemical Industry

1.Where to begin?Many chemical companies struggle to strategize their digitization journey. Defining the companies’ goals and aligning them with the right technologies requires expert consulting and a clear vision from the C-suite executives. Often diving the digital transformation without a plan or the expertise leads to bottlenecks and unforeseen issues.

2.Upskilling of the Employees Newer technologies require training, practicing for error-free implementation and seamless operation. Upskilling employees from different functions to harness agility benefits from digital technologies can be a massive task for chemical companies. There are also issues related to training costs and addressing the behavioral resistance when it comes to change management.

3.Digitization in Silos Digitization in chemicals often happens in silos, given the multi-faceted, vast nature of a chemical manufacturing and distribution setup. However, when different functions or departments implement digital technologies without a centrally guided plan, the results will be different than what was expected from the technology. Multiple issues related to data discrepancies, systems incompatibility and process inefficiencies have been reported when the system is implemented without the right methodology.

So how should chemical industries look at end-to-end digitization? First of all, it’s important to remember that there’s no one-size-fits-all solution for every organization. Every chemical company needs to chalk out its roadmap when it comes to the adoption of digital technologies. However, certain industry best practices can help chemical companies make the journey towards digital transformation a smooth one.

Best Practices for Digitization:

1.Aligning Transformation Goals with Digital Technologies: Is your goal to improve your chemical manufacturing processes? Are you looking to digitize the entire supply chain? Is your focus more on customer relationship management? Answering these questions is an important step towards defining your goals to align them with the technologies. Organizations should also prioritize the goals to devise a phase-wise transformation plan for your chemical company.

2.Be Flexible and Dynamic: Any transformation comes with challenges that can potentially turn into dead-ends or cost-intensive pitfalls. During such scenarios, the digital transformation strategy needs to be flexible enough to pivot if required. This will leave room for accumulating changes without affecting the overall plan of digital transformation, the timeline and eventual outcome.

Figure: 1End-to-end Digital Transformation in Chemical Industry: Bird’s Eye View

End-to-end Digital Transformation in Chemical Industry

3.Get Experts Onboard: Any company wide change requires experts who are qualified to drive change. The same holds for end-to-end digital transformation in chemical manufacturing. Getting expert consultants onboard will make the transformation process smooth and open doors to newer possibilities.

4.Be prepared for issues: Many digitally mature companies understand the issues that need to be reviewed and fixed when a new system is implemented. It is essential to keep track of issues as they occur due to data and process inefficiencies. Anticipating the risks through a risk analysis and a mitigation plan will help companies reduce the pain of post-go-live issues.

5.Go for a Phased Implementation Plan: Even though the eventual goal is end-to-end digital transformation, chemical companies should opt for a phased implementation plan. This helps in detailed planning for every phase and also prevents the process from becoming too overwhelming.

Business Scenario

Mitsubishi Chemical Holdings has expanded efforts to use measured data to operate its plants. The company has developed and is now using Real-time DB, a remote monitoring system across its chemical plants. “By using this system, Mitsubishi Chemical can analyze operating conditions when there are technical problems and also improve day-to-day plant operations,” says Masanori Karatsu, senior managing corporate executive officer at Mitsubishi Chemical Holdings. The company is evaluating digital technologies and IIOT in other areas, including working with customers on product and new businesses development.

Such a centrally planned and phased approach has been adopted across many chemical companies.

To sum it up, end-to-end digital transformation in a chemical company would require planning and an execution strategy. Despite short-term disruptions, this change would bolster the manufacturing processes and enhance profitability in the long run.

Key Takeaways

  • Chemical companies have fierce market competition and digital technology for chemical companies can eliminate process and data inefficiencies that ultimately lead to better customer retention and stay ahead of competitors.
  • A planned, phase-wise approach would help chemical companies get the most for their buck when going agile. Users need to be change agents instead of being change averse.

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chemical warehouse management

Warehouse Management in a Chemical company: Challenges & Solutions

Warehouse Management in a Chemical company: Challenges & Solutions 700 500 Xcelpros Team

Introduction

  1. 1.Storage requirements in a chemical company are complicated. As far as hazardous chemicals are concerned, the need for caution and adherence to safety guidelines is a must. Manufacturers need to optimize their warehouse operations to maintain plant profitability while providing competitive pricing in the face of outpouring competition.
  2. 2.A sound chemical warehouse management system ensures that everything in the industry runs in the most optimal way possible. The usual warehouse activities may include arranging the inventory, managing new material stock, running and maintaining appropriate equipment, shipping orders, tracking and improving overall warehouse performance, etc.
  3. 3.Optimizing Warehouse Management processes is higher on the list of priorities within a chemical company involving planning, organizing, directing, and controlling resources.

Below are a few challenges distinct to the chemical industry and reasons manufacturers must address them proactively.

Labeling Hazardous Products for Inventory and Shipments:

The Hazard Communication Standard (HCS 2012), per OSHA), requires chemical manufacturers to classify produced or procured chemicals hazardous data. They must also inform employees about the chemicals their exposure through a hazard manual, product labels with chemical hazard information, safety data sheets, and workforce training. Maintaining chemical information and printing Product Labels ensures compliance with HCS 2012. The regulations give importance to the consistency and content of chemical labels. Product Labels are standardized and must include these six elements:

Figure: 1Chemical Label in Microsoft Dynamics Finance and Operations with Key Elements

Chemical Label in Microsoft Dynamics Finance and Operations with Key Elements

  1. 1.Signal Word – Indicates a hazard, such as “Warning”/”Danger.”
  2. 2.Pictograms – To identify hazardous products, grouped by health risk, chemical risk, and environmental risk. Given below is an example.
  3. 3.Manufacturer’s details: Identifies the manufacturer’s company name, address, and telephone number.
  4. 4.First aid and precautionary statements: Describes preventive, response, storage, and disposal precautions.
  5. 5.Hazard statements: Describes the nature of hazardous products and the degree of hazard.
  6. 6.Product name: Identifies the chemical name.

Warehouse Inventory Accuracy

Inventory has to be labeled correctly and stored appropriately in the right locations according to directives. Inventory inaccuracies can occur due to several reasons. Not having real-time inventory counts, inability to track inventory in the different locations, moving inventory without recording the transfer. Most of these issues are attributed to time, breakdown in process or non-compliance to process and insufficient training on the chemical inventory management system. When workers face these types of problems, they usually bypass it in favor of the interest of time. More than often, these flaws can accumulate, leaving behind inaccurate data in the chemical inventory tracking system.

Figure: 2Inventory Tracking in a Warehouse

Inventory Tracking in a Warehouse

Revisit your warehouse management strategy

There are various solutions to mitigate the above problems. Let us discuss a few:

  • Every warehouse personnel starting from manager to workers must adequately train to resolve different types of errors.
  • Build a healthy work-knowledge environment about the entire system to assist each other with information, accordingly, whenever any issues turn up.
  • Reliable technologies like cloud management software and machine learning applications can produce higher accuracy and transparency to the entire warehouse operation.
  • Chemical warehouse optimization is possible by human resource management solutions, material management solutions, and monitoring key performance metrics to track the warehouse’s overall efficiency. Order picking accuracy, warehouse capacity, on-time shipment to customers, etc. are a few such measures that will improve overall warehouse productivity.
  • The use of technologies such as mobile devices embedded into the ERP to streamline operations. Mobility in Supply Chain Management is imperative since it leads to cost reduction, escalates productivity, and better improves operational efficiency.

The Role of Picking Optimization within the Chemical Warehouse

Picking is a critical process within a warehouse, and if not optimized, can turn chaotic – particularly with a large volume of warehouse transactions. A majority of chemical warehouse management issues occur while picking an item. The problem is often a result of ‘receiving’ or ‘put-away’ tasks. Despite radiofrequency and voice-directed systems becoming widespread, some operations continue to rely on manual-driven systems. A critical piece of the overall management is to ensure full compliance with you ERP system, even when situations arise that make compliance seem unreasonable. Exceptions such as offering an approved substitute item or finding an incorrect product in a location must have a record to allow a complete and precise account of the inventory.

Numerous errors can manifest during picking. These include viewing the physically available on-hand quantity of an item and reserving inventory on previously confirmed backorders—the delta then shows an available amount after allocating material to existing orders. Additionally, picking operations can easily deceive a planner who is viewing inventory. A well-functioning warehouse management system should detect – allocated, picked, and shipped stock to avoid overbooking for quantity to multiple orders. If an inventory count leads to inaccuracies, sufficient inventory adjustments through mobile devices can dissipate inventory errors. Chemical corporations prefer proactive planning to avoid mistakes in reporting on-hand inventory; however, they’re more often trying to rush operations to fulfill demand and ship goods out the door ‘on time and in full’. The tasks planned daily sometimes compromise the GMP (Good Manufacturing practices) to meet the customer’s dynamic demands. Diligent scrutiny of inventory record tracking can support more reliability and inventory accuracy.

Recall Management

In case of a product recall, a chemical company needs to trace back every shipped batch and be able to quickly retrieve all customer details who received the specific product batch. To unfold the product’s traceability, a chemical plant must function on a system that keeps track of all the process operations, raw material order batches, product-related data, and supplier-customer related data. Transaction details at a granular level effectively handle tracking inventory history from purchase/production to specific shipments. A well designed Supply Chain Management (SCM) will keep track of inventory aging with the ability to drill into details. All the essential data enables the system to trace products during different processes: manufacturing, in staging, on-hand, products in transit, products in shipping locations, and under quarantine. The traceability must also act as a tool to identify suppliers of defective materials so that the entire supply chain runs safe and sound. If needed, making decisions to switch suppliers is recommended by the system when inventory defects from a specific supplier are consistently surfacing throughout the product life cycle.

Role of Technology

An ideal information system for running a warehouse in a chemical plant must manage the inventory and address supply chain visibility to respond quickly to an emergency. The system includes handling counteractions, compliance issues, audits by date, reviews by the person responsible, associated yields, and documents required by specific regulatory bodies such as OSHA.

Ultimately, an ethical business practice is necessary for sustainable and constructive growth. An efficient warehouse management system (WMS), an intelligent set of operational strategies, and a system to drive user behavior can hugely profit a chemical company.

Figure: 3Microsoft Dynamics 365 Finance and Operations with embedded chemical information system

Microsoft Dynamics 365 Finance and Operations with embedded chemical information system

Key Takeaways

  • Warehouse management needs a process that is consistent, quick to learn and easy to follow. The process will aid towards overall performance improvement.
  • In a short span, major industries have been through several technological transformations such as barcoding, Radio Frequency Identification (RDFI), Enterprise Resource Planning (ERP), etc. Applying all these technologies contributes to a real-time surge in authenticity, acceleration of general warehouse operations, and faster conveyance with other supply chain partners.
  • All growth-oriented chemical companies in the market leverage a common platform to manage their end-to-end operations. Comprehensive planning and an excellent supplier-retailer relationship can help avoid unpredictability and other inventory risks involved. The objective is to create opportunities for supply chain surplus and gross value addition for end customers that ultimately contribute to its success.

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top 5 reasons why ERP transformation drives business success banner

Top 5 reasons why ERP Transformation drives business success

Top 5 reasons why ERP Transformation drives business success 700 500 Xcelpros Team

Introduction

Have you seen a dip in your ERP system performance? Is your system breaking down every now and then? Is your current ERP able to support your rapidly growing business? As business transactions increase with time, you may notice spikes in system inefficiencies. You cannot expect to improve the company’s overall productivity with a legacy system that is barely functioning and outdated. You cannot report actionable insights while dealing with bad data and inefficient processes. By now, you have enough indications that your business is outgrowing the current ERP system. However, like most companies, you probably hesitate to transform your ERP, as there is an inherent fear about the cost of transformation and the company’s inability to accept change.

Three-fourths of ERP transformation projects fail to stay on schedule or within budget, and two-thirds have a negative return on investment.Source: Mckinsey

Interestingly enough, the above stat also forces companies that desperately need an ERP change to be better planned and prepared for the transformation. Companies that cannot transform quickly soon become irrelevant.

The only thing harder than transformation is, failing to transform.

ERP transformation SWOT

Many industry insights have proved that the rate of failure is significantly higher when organizations are unable to embrace change. There are various reasons to move on from your existing legacy systems. Read on to know more about the five reasons you need an ERP transformation.

1.Your current ERP system does not have systemic collaboration capabilities Most old-age ERP systems run in silos and process transactions independently for each department. Some don’t even have cross-functional capabilities. This can pose an issue when you are trying to eliminate inefficient business processes. Archaic ERP systems rely on manual/paper-based methods for inter or intra-departmental collaboration. You rely on your team’s verbal communication and expect them to be on top of their tasks, especially while handing them off to other departments. Most of the process inefficiencies arise due to poor communication. For example, your manufacturing and finance departments interact manually or through paper. As the volume of work orders goes up, the teams quickly lose track of operations that need to be verified and closed out. These delays can cause inventory inaccuracies and bad data.

Figure: 1A real life manual production process prior to transformation

Production Process before ERP Transformation

Notice the number of failure points in the above figure. Now imagine many of these failure points across different production scenarios. While some organizations are very good at tracking manual communication, the onus is always on the team to communicate effectively and move work orders forward. Secure, streamlined, efficient collaboration is the focus of most modern-day companies. Businesses that want to succeed will empower their team to collaborate from anywhere effectively.

2.Your ERP system does not have embedded advanced analytics and BI dashboards Most Agile companies prefer Analytics and BI dashboards within their operational ERP systems. Organizations with profitability as their primary objective always favor tracking efficiencies and inefficiencies. Success or failure depends on the ability to respond to aberrations instantly. BI applications are separate from an operational ERP system by design. A powerful BI application collates data and provides analytical insights. Integrating an obsolescent ERP to a standalone analytics application is cumbersome and does not offer real-time analytical reports. You may lose the capability of embedding a quick and easy BI dashboard onto your ERP that provides real-time progress reporting.

Ultimately, the more visibility you have of operations, the better equipped you are to make accurate business decisions. Once you notice an inability to report actionable insights, it is time to move on to a new ERP with better systemic capabilities and real-time reporting.

3.Your ERP system cannot leverage the power of AI and process automation It is a known fact that various industries have embraced AI to enhance their ability to predict user behavior. The prediction criteria include historical data, continuously improving processes, day-in-the-life activities, and adaptability to process improvements. On a similar token, many modern companies have adopted process automation to increase overall operational efficiency. AI and process automation are not just fancy technologies for larger companies. They are active enhancers that also help small and midsize companies to grow their businesses. Without your ERP integrated into AI, the system will not have the capability of continuous learning-to-enhance productivity. If you are still on an out-of-date ERP system, the chances are that you cannot leverage the power of Artificial Intelligence and process automation. When combined with advanced analytics, AI improves your supply chain’s end-to-end visibility and predicts possible disruptions before they occur. It now calls for a business decision if you are willing to decommission a legacy system that cannot utilize AI’s potential and plan your move to a modern platform.

4.Your current ERP system is less secure and more susceptible to data breaches Companies that are functioning on legacy systems tend to be more vulnerable to security threats and data breaches. You may not have the ability to protect your data and audit ‘who did what’ in the system. Most businesses store sensitive information like customer pricing, credit card numbers, employee records, company’s intellectual property, formulations, etc. If you are on an aged ERP, it may be challenging to ensure data privacy and security. Losing Information can be daunting, especially if you have no secure backups of data. How do you ensure that unauthorized access has not occurred and your information is not compromised?

Responsible companies do not risk customer information. They agree that short term pain and cost of an ERP transformation will any day benefit them, eventually leading them to long-term business gains.

5.Your current ERP system is not Agile and cannot accommodate incremental business needs An interesting question to ask yourself is if your technology can adapt to business process changes without customizing the system and violating industry best practices? Antiquated ERP systems are equivalent to following age-old processes. Enough research is done on this subject to help companies move away from outdated business practices and procedures. Companies are now choosing to be more nimble with changing times and stay afloat in a highly competitive market. Many companies within your sector may have already made the shift to newer, agile technologies – giving them the potential to outrun you in competition. Agile companies have the flexibility to function with higher efficiency, better ways to interact with customers/business partners, manage tasks smartly, and optimize resource utilization.

Research shows that agile organizations have a 70 percent chance of being in the top quartile of organizational health, the best indicator of long-term performance.Source: Mckinsey

As market dynamics change, the way you run your business should adjust accordingly. If you want to move out of working exhaustively, it is high time your company transforms towards being agile.

Why do companies move slowly to initiate the ERP implementation?

Below are a few hindrances that stop companies from moving forward with a technology transformation that will drive organizational change –

  1. 1.Cost of the changeover.
  2. 2.Businesses have difficulty following an implementation methodology that may challenge their current way of functioning.
  3. 3.Companies don’t have an internal change agent who can set end-user expectations, make tough decisions that may impact job descriptions and trigger a reorganization.

How do you overcome these challenges to move forward?

  1. 1.Have a set budget. Take a crawl, walk and run approach to the transformation.
    1. a. Crawl – Lift and Shift. Map your current business processes and convert them to the new system.
    2. b. Walk – Stabilize in the new environment, including handling issues, fixing them and maximize business operations.
    3. c. Run – Leverage all the additional optimization features on the application to boost the business.
  2. 2.Agree to a methodology that works for your company and doesn’t create too much resistance to convert.
  3. 3.Look for the right internal champion who understands the business and can manage user expectations effectively, especially when it comes to business changes that make users uncomfortable.

Final Thoughts

  • If you cannot move out of an old ERP system, your business challenges will continue to persist – further increasing sunk costs and lost time in the battle of quality vs. efficiency vs. cost of transformation.
  • Chalk out your organizational goals for the next five years to clarify why you should transform your business into a modern – agile ERP system and list your transformational goals.
  • Prioritize your ERP transformation into different phases by starting with lift and shift – to move your core business functions into the new system, and eventually implementing process optimization to utilize the real power of your new ERP.

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Importance of Data in Pharma Product Development

Importance of Data & Analytics in Pharmaceutical Product Development

Importance of Data & Analytics in Pharmaceutical Product Development 700 500 Xcelpros Team

Introduction

Research and development (R&D) has always been the backbone of the pharmaceutical industry. In 2001, there were 1,198 pharmaceutical companies with active R&D pipelines. And in 2020, this figure spiked to 4,800. Due to the COVID-19 pandemic, companies have doubled their efforts in creating new products. In fact, more than 17,700 drugs were recorded in the global R&D pipeline in 2020—and a lot of them made headlines.

The world got a glimpse of how complex and costly it is to create new drugs. Moreover, that also sparked an unprecedented wave of data sharing and access not just in the healthcare and pharmaceutical industries. But in the IT sector as well. In fact, 96% of all companies will have hired a data specialist by 2022, according to “The Future of Jobs Report” by the World Economic Forum. This is why there has already been a huge uptick in the number of professionals pursuing data analytics careers, with worldwide big data revenue already predicted to have passed $203 billion.

In the pharmaceutical industry, multiple organizations came together to share and exchange data: Google Cloud provided researchers free access to critical information through its COVID-19 Public Dataset Program, and Rensselaer Polytechnic Institute offered government entities. And researchers access to innovative AI tools and experts in data and public health.

Figure: 1Role of Data in Pharmaceutical Product Development

Never before has data been so readily accessible and this has helped speed up the R&D efforts of many companies. In addition, data also helps the pharmaceutical products development in many other ways:

Improves research efficiency

Several companies were able to develop a COVID-19 vaccine in under a year—a record time—currently making it the fastest vaccine to ever be developed. It helped that pertinent data and information were exchanged freely between pharmaceutical companies, government agencies, and data analytics organizations.

Free-flowing data sharing, as seen during the pandemic response, makes the development of drugs easier as it cuts down several steps in the R&D process. And with the available information, researchers have a better understanding of the recipients of the product. This makes it possible for trials to acquire smaller sample sizes with higher accuracy, lower expenses, and in less time.

Creates precision medicine

Precision medicine is an approach to patient care that allows doctors to create diagnoses and treatments based on data on genetic make-up, environmental factors, and behavioral patterns. This approach allows companies to create personalized medicine for individuals’ genes and lifestyles. This data-driven approach also helps drug makers identify patients’ susceptibility to certain disorders, enhancing disorder detection. Since precision medicine has a higher probability of success compared to more conventional approaches, it also reduces trial costs.

One such example is Pfizer’s Xalkori (crizotinib), which they produced after combing through data from electronic medical records, clinical trials, and genomic data. They found that a small subset of lung cancer patients had a mutation in their ALK gene. And using this insight, they developed a personalized drug. “Had this compound been tested against a broad spectrum of lung cancer patients, it likely would not have been found to be effective. With this analytics-based approach, it was found to be very effective,” says Pfizer CIO Jeff Keisling.

Provides real-time analysis

It’s now possible to access real-time information—a feature that greatly benefits trials. With this, it’s easier to respond to issues in a timely manner, and create more accurate safety measures for trial participants, all leading to higher success rates from the R&D standpoint. Additionally, data can now be collected from real-world information such as health records, insurance claims, and even social media. This provides drug makers with evidence on how medicines work in an uncontrolled setting and across a wider demographic. This lets them make adjustments and improvements to the drugs.

Major pharmaceutical companies now have dedicated teams collecting data from studies and trials across different diseases. Their analysis of this information helps them formulate their drugs to be more potent and effective while combating the rising costs of traditional clinical trials and parallel development programs.

30%

of life science organizations will have achieved data excellence, or the concept of effectively using the right data at the right time, by 2022.

Source: IDC Health Insights prediction

Simplify production plans

After developing a product, it needs to be mass-produced and distributed. You need to know the appropriate targets for the best ROI. With the right data, companies are able to create a more solid production plan, reduce labor costs, eliminate waste, decrease the need for excessive inventories, and optimize equipment usage. This ease of production will only increase in the future both within the healthcare industry and companies connected to it. And with the pharmaceutical industry predicted to grow to $1.57 trillion in value, the role of data in streaming lining production processes will only increase.

Smoother supply chains

50%

of pharmaceutical and biotech companies will be using prescriptive data analytics with IoT data to optimize their supply chain.

Source: Worldwide Health Industry 2020 Predictions report

Today’s pharma companies are breaking away from traditional practices and are embracing digital transformation and pharmaceutical data analysis on a much bigger scale. This move allows them to understand and cater to the needs of both their customers and stakeholders. As we mentioned in our previous write-up on the ways to enhance customer experience. Using data analytics, you can improve your supply chain efficiency by easily validating data, detecting anomalies, benchmarking operations, and accessing mobile and logistic reports.

Moreover, data analytics for pharma development offers real-time route optimization and improved inventory management, freeing up man-hours which otherwise would’ve been spent tracking and monitoring business operations.

The use of data in developing pharmaceutical products is very beneficial. It helps prevent health issues and strengthen the patient care sector.

Article specially written for xcelpros.com By Nina Ross

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supply chain challenges in chemical industry

Best solutions for Logistics and Transportation Challenges in the chemical industry

Best solutions for Logistics and Transportation Challenges in the chemical industry 700 500 Xcelpros Team

At a Glance

  • Chemical companies are reeling under a two-edged crisis- unprecedented fall in the price of crude oil and the upheaval brought in the global supply chain because of Covid-19.
  • Chemical companies have also faced issues like increased freight costs, excessive demand for chemical sanitizers, and changing government regulations across different geographies.
  • Mitigating costs, managing inventories, avoiding bottlenecks and rising to the challenges would be some of the top-most priorities of the executives managing chemical transportation and logistics.

Global supply chains have seen direct and ripple effects of the coronavirus or Covid-19 pandemic. The pandemic has caused operational upheavals and seen acute disturbances in logistics due to shortage of chemical raw material. Adapting to volatile market conditions in the face of a challenge shows the company’s ability to sustain growth. Determination, planning and willingness to adapt to changes are expected from the rapidly growing chemical companies.

To aid with their business continuity plans, chemical companies need to continue to reinvent their operational processes, inventory management strategies and transportation management. Supply chain challenges in the chemical industry are inevitable as every country responds differently to health and economic crises. A crisis changes the way you manage inventory, raw material procurement, monitor demand for certain chemicals, workforce procedures, freight costs, etc.

23%

of the USA’s chemical companies considered supply chain disruptions due to the coronavirus pandemic as their major concern for the coming future.

Source: PWC

Many comprehensive software applications have been developed to provide concrete solutions to mitigate the issues related to supply chain disruptions. Microsoft Dynamics 365 Supply Chain Management has been cited as the best software for supply chain management and a complete solution for distribution and logistics. Here are four primary concerns that chemical companies are facing when it comes to managing transportation and logistics:

1.Moving to Road and Railways: Transportation and logistics in the chemical industry have been heavily dependent on airways and waterways in bigger countries and across international borders. However, increased safety concerns and inflated costs make chemical companies shift to the transportation of raw material, and final products through roads and railways. The change in mode of transportation directly impacts the landing cost of the product. Inability to track accurate landing costs, end-to-end transportation tracking and scheduling are some major pain points in a chemical company.

2.On-time Delivery of Raw Material: There is a sudden and unexpected disparity in the demand for different chemicals. Demand for chemical surface cleaners, sanitizers has increased several folds across the globe (and understandably so), however majority of challenges are related to on-time delivery of material. Unpredictable transportation lead times and inability to deliver these raw materials is a big pain point in providing accurate receipt dates.

Figure: 1 High-level Disruptions in Chemical Transportation due to Covid-19 Pandemic

Transportation Management Process Flow in Dynamics 365

3.Transportation Planning and Inventory Management: A supply chain can run smoothly only when the inventories are managed well. Given the current times, chemical companies need to align their requirements and logistical arrangements with the availability of products in their respective inventories. This requires top-to-bottom visibility and high-level decision making to approve faster changes in material requirements. A major roadblock is related inefficient transportation planning to minimize delays.

4.Increased Freight Cost and Changing Regulations: With change in modes of transportation, and disruption of demand and supply pattern of chemicals worldwide, freight cost shot up by several times. Chemical companies have to deal with higher freight costs along with issues in logistics and supply chain management.

Despite all these pain points, chemical companies can reinvent their transportation and logistics operations to rise to the occasion. Here are certain measures that chemical companies can take to streamline their distribution demands:

  • Assessing the requirement based on geographies and allocating warehouses to meet those demands.
  • Labeling, stocking and categorizing chemical stock based on order priority and making them easily available for transportation.
  • Making use of serialization and bulk containers with barcodes for optimal supply and efficient tracking.
  • Appointing a special task force to manage transportation and logistics changes to optimize the supply chain and provide the single-point contact/ visibility option to all the stakeholders involved.

How Can Your Chemical Company Optimize Transportation and Logistics Operations Using Microsoft Dynamics

Microsoft Dynamics 365 provides the right features for a chemical company to manage operations, inventory and transportation. Once you get the view of your company’s transportation and chemical supply chain management in Microsoft Dynamics 365, you will be able to plan and implement optimization strategies for chemical transportation and logistics.

The information about chemicals are required to be maintained and tracked under high-level categories. Also, labeling batches, mentioning hazardous substances, barcoding containers and mentioning chemical properties is part of any chemical company’s logistics plan in Microsoft Dynamics 365 in conjunction with integrated chemical management.

Microsoft Dynamics 365 allows for complete inventory visibility through its Distributed Order Management (DOM) indicator. This allows all the stakeholders to stay on top of things, avoid bottle-necks or stock-outs during these unprecedented times.

Chemical companies can benefit from comprehensive Transportation Management module in Dynamics 365. The module is loaded with features that can let you manage your transportation and logistics while also letting you identify vendor and routing solutions for inbound and outbound orders. In these times of extreme price inflations and changing market dynamics, this module helps your chemical company cut operational costs in logistics by effectively planning inbound and outbound transportation. Highly advanced business intelligence built in the Dynamics 365 Transportation Management module helps chemical companies identify best-priced and most efficient carriers. Through this module, you can get real-time visibility of the entire order at all times.

Here are some of the most impactful benefits of Microsoft Dynamics 365 Transportation Management module for chemical companies:

  • Warehouse Management Efficiency
  • Enhanced Delivery Capabilities
  • Inventory Reductions
  • Real-time Supply Chain Visibility
  • Effective Customer Service
  • Set up Ad-hoc Cycle Counting Thresholds and Cycle Count Locations
  • Pre-schedule Route Planning for Efficient Transportation
  • Availability of Multi-packing Slips in Load Planning
  • Skip Trivial Freight Reconciliation Process

Every chemical company has a different shop-floor operation and needs customized production operations plans for kits and packaging (for transportation). This option is easily accessible with Microsoft Dynamics 365.

Companies can manage lot tracking, tracing of chemicals, route mapping, resource availability, and freight cost management. The system provides the option of generating individual or batch invoices.

The Transportation Management module in Dynamics 365 follows a well-vetted process flow that is dynamic and customizable, based on your transportation requirements.

Figure: 2Transportation Management Process Flow in Dynamics 365

High-level Disruptions in Chemical Transportation due to Pandemic

While it is true that the world is witnessing changes in the chemical supply chain and transportation due to the Covid-19 pandemic, companies can rise to the occasion with resilience, optimal use of resources and a systematic approach towards change in processes. There is a need for continuous innovation to stay ahead of the chemical companies’ curve to continue operations during this ‘new normal’.

Key Takeaways

  • Transportation and logistics of chemical companies are facing the ripple effects of disruption in global supply chain caused by the coronavirus pandemic.
  • While there are many challenges, chemical companies will need to reinvent their transportation management with the help of intelligent applications like Microsoft Dynamics 365. Once operations and processes are efficient, chemical companies can improve their transportation planning to ensure on-time delivery.

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Rapid ERP Implementation

Rapid Implementation of ERP Systems- Benefits & Challenges

Rapid Implementation of ERP Systems- Benefits & Challenges 700 500 Xcelpros Team

At a Glance

  • ERP implementations are transitioning from being just a business choice to a necessity. Companies are now seeking ways for faster, smoother, and more economical implementation strategies.
  • An expedited ERP implementation strategy involves rapid methods that bring must-have features from legacy systems into a newer, agile and modern system.
  • Enterprises face many issues with rapid implementation, such as stringent scope, change management, limited customization options, etc.
  • Latest technologies and methodologies can make rapid ERP implementation a possibility for companies that want a higher ROI on their technology investments.

95%

of respondents improved some or all of their business processes after implementing a new ERP.

Source: Panorama Consulting

If enterprises were asked about their ERP implementation strategies a decade ago, the responses would vary widely. Many were skeptical, some were eager yet unsure and almost all who were positive, opted for steady onboarding into the new ERP. The continuing implementation model meant that employees were trained at a slow pace in the ERP, customizations were done as per requirements, and the budget was spread out. However, in the current day changeover to a new ERP is quicker making enterprises be agile and dynamic. Companies are lot more informed about the various technologies in the market and all they need is to plan the right time for the implementation and choose the right partner.

According to the report published by Allied Market Research, the global ERP software market accounted for $35.81 billion in 2018 and is anticipated to reach $78.41 billion by 2026, growing at a CAGR of 10.2% during the study period.

Many organizations are now opting for a cloud-based, rapid ERP implementation method, as they understand the benefits of the approach. The new decade demands companies to be more adaptable with a workforce that can quickly adjust to changes. In the past decade, companies that tried to get their employees be more nimble faced many challenges. Workforce could not promptly understand the market’s changing needs and adjust accordingly. They were usually overwhelmed, confused and unmotivated to move quickly. However, the new-age has limited choice to stay stuck in the same method of functioning, as many companies have already transformed to agile ERPs. The initial changeover may be painful but is necessary. Companies have to provide the right technology platform and help employees adjust to the new system. Once employee training and onboarding to the new system is done, they become accustomed to a continuous improvement procedure that drives growth.

The benefits of an expedited reorganization through quick ERP changeover makes enterprises go with a rapid transformation methodology.

Figure: 1Benefits of Rapid ERP Implementation

Benefits of Rapid ERP Implementation

Why do companies move slowly when it comes to deciding on a new ERP? CIOs look for some general points such as ERP system with proven business benefits, technology roadmap for the future, company’s ability to move into a new ERP rapidly, etc.

Challenges in Rapid ERP Implementation:

1.Reduced Scope of Customization: Any ERP system that is suitable for a rapid implementation has templates for users to easily fill data, and tools that can easily help users move to the new system. This eliminates the need for customized codes and also simplifies the use of the tool. Some companies may find this method constricting, especially when they intend to customize the application to fit their current business processes. Predefined templates allow companies to go with out-of-the-box functionality. The newer system may follow all industry best practices out-of-the-box and may restrict you from overly customizing the system to fit your historical business practices. To remove the discomfort of user adoption to the new system, companies customize the system and make it look like the old system. Rapid implementations restrict customizations, creating some change management issues. 

65%

of new implementation budgets go above plan due to customizing the ERP system during the project.

2.Challenges in Faster Change Management: Rapid ERP implementation process requires setting up a system that can manage end-to-end processes. The system however should be designed to scale and accommodate updates or future releases without too much effort. An expedited change management timeline can be tough on users especially if they are unable to adapt quickly. Aligning all the stakeholders, making them privy to the to-be changes, avoiding communication gaps, managing resistance, and sticking to the budget are some of the challenges organizations face when moving to an agile cloud-based ERP.

3.Data Migration Challenges: Moving from legacy to ERP requires collation, classification, and systematic migration of legacy data. In the case of rapid ERP, moving to the cloud requires thorough data scrubbing within a limited time to ensure that data is accurate. To avoid a drain on budget, companies engage an internal resources to clean up legacy data. The data migration process goes smoothly when data is cleaner and in the right format.

4.Managing expectations: Lastly, companies often look at an ERP as their be-all-end-all solution. Rapid ERP tools are made with reduced implementation time as a primary objective. There can be certain discrepancies in managing expectations with stakeholders. A proper internal champion or change agent who can spearhead the transformation can make the transformation easy on the company. Furthermore, managing employees’ psychological resistance and expectations can also be a hurdle for companies in the initial period of implementation, especially if the company has been on the legacy system for many years. An implementation needs an internal change agent who knows how to set user expectations and take a tough stance on situations, especially the ones that can spiral the implementation out of control. Without an internal champion, no matter how good your implementation partner is, you will see a drain on budget, time and a continuous blame that will make your project a failure.

With these challenges ahead, how are the systems integrators ensuring that companies can still benefit from rapid ERP implementations? The answer lies in setting the right expectations with the customer and leveraging the native tool kits of the ERP. For example, Microsoft Dynamics 365 Finance & Operations comes loaded with features that can give companies worth their money. The reliability, industry-standard templates, relevant functionality, and more such hallmarks make Dynamics 365 the go-to solution for faster cloud-based ERP implementations.

Microsoft Dynamics 365 Finance & Operations also enables step-by-step e-learning for its applications like the Task Recorder Resources that can run as a guide for users to learn the functions. With this app, users can record business processes for various scenarios and replay them as a guide. The feature speeds up change management and removes the user’s discomfort of not knowing the system.

The bottom line is that rapid ERP implementations are highly successful when companies go with native functionality and leverage the strength of the base system, rather than customizing the system. At least for the initial lift and shift, it is always recommended to stick with out-of-the-box functionality. Today, the digital era requires enterprises to become agile while leveraging newer technologies like cloud, process automation, etc. Rapid ERP implementations are a start to help a company become more nimble and adjust to market conditions quickly. So it is not always about ‘this is what I am used to doing’, it is about ‘what do I need to do differently to be successful’. We cannot avoid change and resisting the change will only push your company’s progress further. Companies will need to help their employees understand the benefits of going rapid so that the implementation and execution can be done on time and within the allocated budget.

Key Takeaways

  • Organizations need to be aware of challenges about rapid ERP implementation and be prepared with strategies to overcome these challenges.
  • It is crucial to remember that rapid ERP is highly beneficial to contain project costs and onboard users quicker into the new system. However, the chosen ERP should be able to handle most if not all organization’s needs.
  • Choosing the right tool for rapid ERP implementation is ‘half battle won’ for companies in their journey towards becoming agile.

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Brochure ERP Technology Value Matrix 2020 ERP Comparison

Brochure ERP Technology Value Matrix 2020 ERP Comparison 600 338 Xcelpros Team
Role of electronic signatures in pharmaceutical quality control banner

The Role of Electronic Signatures in Pharmaceutical Quality Control

The Role of Electronic Signatures in Pharmaceutical Quality Control 700 500 Xcelpros Team

Introduction

Many life-sciences companies struggle to ensure stakeholders’ revenue growth due to low performing, paper based systems. Furthermore, they deal with challenges related to operational efficiency, productivity, product quality, return on investments, and compliance-related issues. Another key challenge is managing humongous data in paper systems or disintegrated systems that are hard to access, analyze, and report. If any of these challenges ring a bell, your primary focus should be on redefining your current business proesses and standard operating procedures. Rapidly growing companies are quickly revisiting their business process and procedures as the industry is evolving. They are moving towards simple, agile and powerful electronic business management systems to stay ahead of competition. Your ability to grow the business is directly related to your openness to change.

A cross-functional pharmaceutical organization has departments such as Procurement, Receiving, Quality, Inventory, and Shipping that may be disjointed. Business processes tend to be more reactive when visibility of operations is low. Rapidly growing companies embrace a paperless environment to improve operational efficiency, cut down costs, meet regulatory standards, and, most importantly, maintain complete visibility. Switching to a system with electronic signatures can help cope up with evolving quality conditions, and make your company more relevant in the current market conditions.

Life sciences companies need digital systems to support their core business procedures and follow the right implementation practices to pass all computer systems validation requirements. Having electronic signatures embedded in their ERP system will be a major benefit to pharmaceutical companies. It provides the additional validation and visibility of authorized personnel who approve the movement or release of inventory after passing quality control.

Most modern pharmaceutical companies are moving towards electronic signatures to track their business activities. This eliminates manual circumvention of any activities or violation of procedures.

The global e-signature market is expected to grow at a CAGR of 34.7% during the forecast period, to reach $9,073.1 million by 2023.

The following are a few processes considered for computer systems validation:

  1. 1.Purchasing – Raw materials and packaging materials purchased from approved suppliers.
  2. 2.Receiving – Incoming inventory received with the right paperwork requires validation by a supervisor of the receiving department or a Quality manager.
  3. 3.Batch Production – While verification of raw materials consumption, operations, and yields.
  4. 4.Quality – This is an absolute requirement for inventory on hold, waiting for batch quality testing before releasing material for consumption or shipments.

Figure: 1 Electronic signature in Microsoft Dynamics 365 Finance and Operations – Production order release function

Electronic signature in Microsoft Dynamics 365 Finance and Operations

One of the primary FDA regulations called ‘Title 21 Code of Federal Regulations (CFR) Part 11’ states that “Persons may use electronic records instead of paper records or electronic signatures in place of traditional signatures, in whole or in part, provided that the requirements of this part met, and that a docket stating a company’s intent submitted to the FDA.

The transition from a paper-based quality management documentation to a comprehensive digital record system is not simple; it involves an array of challenges. Below are a few:

1.Poor Data Management: Data is a key component of a CFR 21 part 11 compliant system. Poorly managed and stored data can cause havoc when an auditor comes to your doorstep. How intuitive you want the Digital systems ultimately depends on how well the data is stored in the system. Information that is all over the place without a proper structure will only increase more audit and compliance issues. It is a good practice to conduct a periodic data review to ensure that all of the necessary steps are executed within different departments or when interacting with 3rd party systems.

2.Managing Digital Signatures With companies’ transitioning to digital systems, regulatory agencies have formulated several policies to safeguard electronic signatures. Poor document control is a significant reason for companies’ failure of regulatory audits. A ‘hard to audit’ digital system opens it up to more manual documentation changes by end-users. Companies need to have robust security control with hierarchical approval procedures to preserve electronic information and avoid regulatory penalties. It is hence imperative that your ERP system has the necessary infrastructure to manage electronic signatures at different steps. These acceptable electronic signatures can then easily be audited and reported.

3.Mitigating Quality Management Issues The purpose of implementing an electronic signature software is to grow collaboration across departments in your company, and not just in quality control. How your end users adapt to quality management processes plays a crucial role in realizing a software’s true potential. The digital system helps generate faster resolutions to pending requests by auto-reminding end users. Adopting good documentation practices in the pharmaceutical industry is essential to drive away quality management issues to make your company more stable, reliable and growth-oriented.

4.Changing Complacent Corporate Culture electing an intuitive, easy-to-use system and overall organizational change management are two critical parameters to ensure a swift transition to a digital system. It is essential to make end-users understand the workflow benefits of digital document management systems. If issues get ignored before the transition to a more compliant system, the legacy system’s inefficiencies will transfer over to the new system. Even though there could be initial resistance to switch to such a controlled system, the long-term benefits will outweigh the short-term user adaption issue. Being prepared and setting an expectation of what the change will be like and the type of issues to expect will be the first step to help users understand that the changeover may feel difficult at first but ultimately will help them be more successful.

Companies, therefore, require a digital system that demonstrates both regulatory and functional electronic signature compliance. A system that

  • helps in customizing levels of authentication
  • provides scalability and flexibility to customize workflows
  • supports bulk approval of all artifacts which are duly reviewed and signed off from a regulatory perspective
  • supports test management processes such as test plan, test lab, etc.
  • provides detailed audit trails for stakeholders and regulatory organizations.

Figure: 2Microsoft Dynamics 365 Finance and Operations – Quality control transaction with digital signatures

Microsoft Dynamics 365 Finance and Operations

Below are some common requirements for electronic signature within a Pharmaceutical ERP system:

  1. 1.The employee should have the appropriate security role in the system to create an electronic signature.
  2. 2.The employee has to be individually recognized by the system with their signature.
  3. 3.The employee should have a certificate on the system that is used to generate the electronic signature.
  4. 4.The signature should be able to detect if there were any susceptible violations.
  5. 5.If a signature violation occurs, it should be easily audited.

Electronic signatures can be possible with different levels of security, which allows you to verify a user, data and attest a signature on certain set processes. Only those individuals with access to view the transactions and have the ability to sign off electronically will be able to create the signature. The system will have a log to track the individual, the associated transaction event, date and time of the signature.

Microsoft Dynamics 365 Finance and Operations (F&O) is a CFR 21 Part 11 compliant system that gives you the ability to record an electronic signature on different Quality-driven transactions. F&O maintains the necessary audits of approvers authorized with a secure certificate from the system. The certificate provides you with an encrypted key using a password only accessible to the user. The system allows users only with the appropriate security credentials to access the transactions and once all the verification is done, lets the authorized personnel create a signature on the transaction.

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For more information on Prebuilt Electronic Signatures for your industry, contact us at contact@xcelpros.com.