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Microsoft D365 F&O Improving the Customer Experience in Chemicals

Microsoft D365 F&O Improving the Customer Experience in Chemicals

Microsoft D365 F&O Improving the Customer Experience in Chemicals 700 500 Xcelpros Team

At a Glance

  • The manufacturing industry runs with the integration of people, tools, processes, and information. The data generated from these facets need to be quantified and analyzed.
  • In the manufacturing world, those who know their metrics tend to learn the game’s tricks.
  • The metrics that matter the most are the ones that help you and your manufacturing company gain essential insights regarding different functionalities and business areas to improve the manufacturing process continuously.
  • One of the most crucial aspects of knowing and managing manufacturing metrics is systematically optimizing the best results.

Introduction

The world’s best chemical companies focus on building expertise in their lines of business to enhance customer experience, and one way to do it is by streamlining their supply chain. That’s why many chemical companies choose Microsoft Dynamics 365 Finance & Operations since it gives them access to modern tools they need to excel at managing their business and serving their customers better. With Microsoft D365 F&O, chemical companies can create higher quality products faster than ever before possible and will offer enhanced customer service.

The importance of Customer Experience (CX)

The recent focus on improving customer experience to increase profitability has made CX more critical than ever in several industries, including chemical and pharmaceutical. Companies are moving to modern technology like Dynamics 365 to help improve communication with customers, streamline processes, and enable data-driven decisions.

The result is a better overall experience for their customers, increasing profits. It is easy to see how improving customer experience can influence short- and long-term goals. While there are sure to be challenging when implementing these changes, it’ll be worth it in the end because of the benefits that include increased profits and happy customers. More industries should note how chemical companies are improving their customer experience with Microsoft Dynamics 365 Finance & Operations.

Why is the Chemical Industry Focusing More on Their Customers?

The chemical industry has recently begun to see the value of customer experience. This is because today’s customers are much more knowledgeable, with higher expectations than ever. To meet these expectations, businesses must provide a better customer experience – mainly with on-time, total shipments and competitive pricing.

It’s important to understand common misconceptions people may have about customer experience. It’s not about social media, marketing tactics, or creating a new app. CX includes understanding precisely what your customers want and then being able to deliver on those wants effectively.

Dynamics 365 F&O helps businesses in the chemical industry transform their data into actionable insights to help them understand exactly what their most valuable customers want, letting them improve their customer experience accordingly.

Some key areas that impact CX

CX has become a significant focus for businesses in recent years – happy customers are more likely to return and be part of your growth. They’re also more likely to spend money with a company they’re satisfied with.

More innovative pricing methods with coupons or discounts and supplying specialized packaging of chemicals are a few ways for companies to stay competitive in the market. Technology like Microsoft Dynamics 365 that accommodates these business needs can enable your business to stay ahead of the curve.

Microsoft’s cloud-based solution includes several CRM tools like managing contacts, tracking conversations and following up on leads, and analytical tools that can be tailored to meet your needs.

With these kinds of tools, businesses of any size can provide better service without hiring an expensive team of experts.

A better customer experience can:

  • lead to increased customer loyalty and customer satisfaction.
  • lead to increased revenue and market share for your business.
  • help you attract new customers and retain existing ones.
  • improve employee satisfaction and morale.
  • help reduce operating costs.
  • improve your company’s overall reputation.

Figure 1:Benefits of a Better Customer Experience

Benefits of a Better Customer Experience

How Microsoft Dynamics Fits In

With Microsoft Dynamics 365, businesses in the chemical industry can provide their customers with an experience that’s more efficient and effective. A robust suite of digital tools means companies can manage inventory and track shipments, and create invoices and sales orders. In addition, the software helps businesses track customer complaints and allows them to address them quickly.

Customers are looking for solutions that empower end-to-end business process automation. But not all enterprises have the right solution in place – usually, it’s a much older system still being used today, often held together with bits of string and tape. As one chemical company’s Chief Information Officer explains, Businesses today need more than just transaction processing—operational excellence and collaboration across the enterprise, whether in manufacturing or financial management. For many small and medium-sized businesses, Microsoft Dynamics may be the answer they’re looking for.

Maintaining control over processes has never been easier with Dynamics 365, which allows users to manage every stage of production from R&D through customer service, seamlessly and efficiently. With such an extensive feature set, enterprises of all sizes find it easy to customize the application according to their needs.

No matter what your business needs may be or how complex your operations are, Microsoft Dynamics 365 Financial & Operations provides you with everything you need to succeed!

Next Steps

To order to create the best user experience for your customers, one of the first steps is finding the right partner to help implement Microsoft Dynamics 365 Finance & Operations. The right partner will deeply understand your industry and how to implement best and utilize this solution to improve your customer’s experience. They’ll also be able to help you customize the software to fit your specific needs.

For example, suppose you’re a manufacturer or distributor in the chemical industry. In that case, a partner can help you set up products to be compatible with your company’s inventory system and make changes to reporting that reflect your business practices. They can also help with customizing processes or reports that specifically cater to your customers’ needs.

When selecting an IT consultant or business partner to work with on implementing your new ERP, it’s essential to consider their depth of knowledge about this industry and their ability to work closely with you and modify the software to fit your specific needs better. With the right partner, the process becomes easy to follow:

  • Evaluate your business needs and understand how a new ERP can help you reach your goals.
  • Choose an experienced partner who understands Microsoft Dynamics 365 and can help you get the most out of your investment.
  • Train your employees in the new system, so they can hit the ground running and provide a better experience for your customers.
  • Go live with Microsoft Dynamics 365 F&O and start reaping the benefits of a more efficient and user-friendly chemical business.
  • Monitor your progress and ensure you’re getting a return on your investment by seeing an improvement in customer satisfaction levels.

Are you ready to enhance your operations? Schedule a call today to get started.

Pharma smart operations and Microsoft Dynamics 365 Finance and Operations: A perfect pair

Pharma smart operations and Microsoft Dynamics 365 Finance and Operations: A perfect pair

Pharma smart operations and Microsoft Dynamics 365 Finance and Operations: A perfect pair 700 500 Xcelpros Team

Introduction

We see more pharmaceutical companies struggle to reorganize the available technology to maximise their operations’ efficiency.

Unfortunately, many companies need to catch up regarding their ability to use technology effectively and efficiently, especially with disparate systems in place. This can be especially dangerous considering how fast-paced these highly regulated industries can be, making it even more essential to find a plan that works well with your company’s specific goals and needs.

Innovative operations and the role of technology

Today’s pharmaceutical industry is a fast-paced, ever-changing environment emphasizing compliance and accountability. Incorporating innovative operations into your business model will save you time, money, and resources and help lower costs through increased efficiency. One of the ways this can be done is by implementing a lean manufacturing process within your company.

With the help of robotics automation, QR and barcode scanning, production data management systems, and more, companies in this highly-regulated industry can enhance and optimize their processes for maximum productivity in everything from order processing to shipping.

The Medicine Development Lifecycle is especially conducive to modern innovative operations strategies – from development through commercialization, because so many aspects of each process involve repetitive tasks that are susceptible to automation or streamlined with advanced technology.

One example of intelligent operations strategies to increase efficiency, lower costs, and increase profitability is GlaxoSmithKline (GSK). GSK has implemented lean manufacturing techniques for several years as part of its brilliant factory initiative. The goal was to make every aspect of production more efficient by reducing waste and optimizing processes throughout their facilities.

Smart operations are not just confined to pharmaceutical companies, though.

Microsoft Dynamics 365 can be used in a number of different industries, but it’s especially useful in sectors that require complex business processes and procedures.

Industry Challenges

Today, the battle for market share continues to be fierce. The constant challenges that large pharmaceutical companies face include the following:

  • Managing their complex supply chains.
  • Avoiding product recalls due to quality failures.
  • Keeping safety in check at all stages of the manufacturing process.
  • Reducing production time for new products.
  • Ensuring compliance with many regulatory authorities throughout the globe…the list goes on.

Because of these challenges—and many more—it has become increasingly difficult for these highly-regulated companies to successfully identify the need for new medicines early in development while keeping a firm grip on costs and timelines. This is precisely where innovative operations come into play.

So what can these businesses do to improve their efficiency? One key element of successful innovative operations implementation is integration between systems.

To properly track medicines and other products throughout their lifecycle, each system involved must be able to talk with all other systems engaged at every step. These companies can use advanced IT solutions like a Cloud ERP to address these challenges.

How Microsoft Dynamics 365 fits in

Microsoft Dynamics 365 for operations helps your business run smarter by integrating critical business systems. Here are some of the ways describing how Microsoft Dynamics 365 can be a natural fit with your company:

The model of intelligent operations is now an integral part of every enterprise as they look to innovate across all aspects of their businesses to maximize efficiency, maximize profitability, and accelerate growth; however, due to complex processes, there are often multiple systems used to complete an intelligent operation.

Microsoft Dynamics 365 for finance and operations helps you easily manage your finances, keep track of inventory levels, streamline your supply chain, manage projects more effectively, and much more. You can even use it to help you run clinical trials—helping you stay on top of data collection from start to finish.

As mentioned earlier, the entire industry is often under immense pressure to improve efficiency and cut costs to maximize profitability while maintaining a high level of patient care. However, these companies also need an easy way to make changes that will affect every aspect of their business – especially when undergoing rapid growth, a growing trend among companies of all sizes.

Microsoft Dynamics 365 offers you all these tools to easily streamline operations across all departments in your company, ensuring each department communicates effectively and works together towards one goal – business success.

Microsoft Dynamics 365 for finance and operations is an accounting system at its core, so it tracks how much money comes into your business and how much goes out of it daily. This data will help you determine what areas of your business are most profitable and where there might be room for improvement regarding efficiency or cutting costs.

Microsoft Dynamics 365 also offers several features specifically geared toward companies with complex supply chains, such as inventory management, order tracking, contract management, demand forecasting, production planning, etc., helping you keep everything organized from start to finish—no matter where any part of your supply chain happens to be located.

Next steps

Suppose your company wants to implement intelligent operations and partner with a tech firm with expertise in MSD operations management. The right partner can help you tailor your processes for success, guide implementation efforts to keep costs under control and provide support throughout the implementation of your new infrastructure.

In some cases, technology implementation can be accelerated by identifying internal resources that have demonstrated leadership abilities and a strong track record in operations-related roles. Partnering with an experienced operational systems partner will bring additional value to your investment by ensuring that you choose functionalities beyond what is available out of the box from your ERP provider.

Partnering with a suitable systems integrator who understands your industry can be valuable to your business. They can help make your processes smoother and navigate obstacles in your path that would typically slow you down. The result is streamlined processes that experienced, qualified professionals facilitate.

They are fast matters as much as accuracy and quality do—especially when getting new medicines approved for the market. Any delays in production or shipping could cause setbacks for clinical trials or delays in marketing approvals.

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Microsoft Dynamics 365 for SMBs Is it the right ERP for you?

Why SMBs should consider Microsoft Dynamics 365 Business Central?

Why SMBs should consider Microsoft Dynamics 365 Business Central? 700 500 Xcelpros Team

Introduction

Every business needs a reliable way to effectively manage its operations to remain profitable and grow over time, regardless of the industry. While large organizations have the resources to invest in dedicated solutions that help them keep track of their processes, small businesses often work with many different programs to get everything they need out of one platform.

Microsoft Dynamics 365 Business Central offers small businesses the flexibility and ease-of-use of an all-in-one solution that caters to many departments in their organization, including sales, finance, project management, human resources, service desk and more.

What is it? Why should SMBs consider using Microsoft Dynamics 365 Business Central?

Master planning, or master scheduling, is the formal process of creating a set of goals and strategies for an organization to achieve its vision. Master Planning is an essential business management practice used by many companies to maintain control and strategic direction.

Microsoft Dynamics 365 Business Central is a complete business management software solution that can replace traditional desktop applications, making MD365 Business Central an effective alternative to other enterprise resource planning (ERP) solutions.

Dynamics 365 Business Central includes analytics and business intelligence tools to let small businesses better understand how their business is performing and what areas could use improvement. This Microsoft software offers every business owner everything they need to run their firm efficiently, such as sales force automation (SFA), financials, customer relationship management (CRM), project management and human capital management.

Essentially, MD365 Business Central is designed to be a comprehensive system that provides its users with real-time information from all aspects of their business. MD365 Business Central was built as an easy-to-use business management solution so that small businesses can make better decisions and improve their daily operations.

The intuitive design of Microsoft Dynamics 365 Business Central means anyone can quickly learn how to use it, reducing training costs and improving employee productivity.

One of the main reasons that small businesses should consider using MD365 Business Central is because it’s a complete business management solution that doesn’t require additional software. This makes MD365 Business Central an increasingly attractive option because its users don’t have to spend money on extra software licenses or pay hefty implementation fees.

Critical Features for Today’s Modern SMBs

Microsoft’s Dynamics 365 Business Central product is aimed squarely at mid-market businesses or SMBs. Some key features include a user-friendly interface and customizable dashboards that allow business owners to easily track their progress toward goals and monitor metrics such as sales performance, inventory levels and more.

The solution also offers financial management tools that includes a budgeting feature that helps businesses manage their cash flow by forecasting future expenses against projected revenues. Small businesses can take advantage of plenty of other benefits with Business Central, but they may be hard to see if you’re not familiar with how solutions like these work.

For example, using Business Central allows companies to quickly react to changing market conditions without making costly changes on an ongoing basis. This agility gives them a leg up over competitors who can’t move as quickly. It’s no wonder why Business Central is one of Microsoft’s fastest-growing business solutions.

This solution has been built with today’s businesses in mind, offering tools that make life easier and more productive than ever before. For example, small business owners can now complete payroll and HR management tasks through their mobile devices, allowing them to work when they want and where they want.

Microsoft Dynamics solutions have been built with today’s businesses in mind, offering tools that make life easier and more productive than ever before. When a business is just starting, there’s no need to spend thousands of dollars on the software they don’t need or have time to learn how to use. Business owners can now cover all of their basic accounting needs with Business Central at a fraction of what similar solutions cost just a few years ago.

Business owners also have access to an online community where they can ask questions, share ideas and connect with others working in similar industries—all without leaving their desktops or mobile devices.

Is Business Central right for you

Business Central is designed to be customized for each industry. Some industries have pre-built templates that are offered out of box, but other industries will need a custom solution that is tailored specifically to their business needs. For example, a family-owned construction company will have very different requirements from an S corporation than a fully distributed software development firm working out of cubicles in 3 different countries. Business Central is extremely customizable for every industry.

Microsoft continues to partner with top industry leaders in every sector including retail, healthcare, government and more to provide a customized experience in every iteration.

Common Considerations

Business owners need to be aware of the various business solutions available. Microsoft Dynamics 365 Business Central is a suitable ERP solution that businesses can consider, especially if they are small businesses or startups.

There are several advantages with Dynamics 365 Business Central, including its many CRM options. SMBs need to consider these options and the other available solutions before choosing Dynamics 365 Business Central. In addition, they also need to ensure they choose the right level of customization to suit their company’s needs and ensure it is set up correctly before using it.

If your business is considering moving to MD365 Business Central from another software, then you should think about what’s important to your business and how you want your business run. You should compare and contrast each option based on functionality, cost, time frame for implementation, integration possibilities (especially with other systems), etc.

SMBs can use an assessment tool like Microsoft Power Platform to find out which features in Dynamics 365 Business Central might benefit their business. They also need to look at their specific needs before choosing a solution because they will get precisely what they pay for in terms of customizations, number of users and more.

Let’s take a look at why SMBs should use MD365 Business Central in more detail.

Let’s have a look

Final Thoughts

Microsoft Dynamics 365 Business Central is a good choice for SMBs because of its affordable pricing, ready-to-use business apps, and flexible deployment options. So much of small business success is about customization and Microsoft knows that.

Whether you want to add just a couple of new business processes or implement a complete digital transformation plan, Microsoft Dynamics 365 can help your business stay competitive with powerful functionalities designed for small businesses.

Microsoft has been an innovator in what’s now known as business process management—helping businesses succeed by streamlining their operations into repeatable workflows—for more than 25 years. Now, with MD365 Business Central, even small businesses can access previously reserved technology for Fortune 500 companies.

Also Read:

Dynamics 365 Business Central vs Dynamics 365 Finance and Operations: Comparison

References: Connect operations across your small or medium-sized business

Master Planning and Microsoft Dynamics 365

Master Planning and Microsoft Dynamics 365

Master Planning and Microsoft Dynamics 365 700 500 Xcelpros Team

Introduction

You have your eyes set on an Enterprise Resource Planning solution and want to jump into the implementation phase without delay, but are you sure you know what will be necessary to make that happen? Dynamics 365 customizations can help make sure your ERP solution meets your needs exactly and helps you get the most value out of your investment in the software.

While each business’s plan will vary based on its products and services, it’s safe to say that all businesses have at least some level of plan in place. Microsoft Dynamics 365 takes this concept of planning and expands it into something called Master Planning where you can see your whole company – not just your current financial year, but your future goals as well!

What is master planning?

Master planning, or master scheduling, is the formal process of creating goals and strategies for an organization to achieve its vision. Master Planning is an essential business management practice many companies use to maintain control and strategic direction.

Master planning gives organizations a mechanism for achieving corporate goals and missions, through development of strategies that facilitate the use of available resources to accomplish those objectives.

It provides a framework for improving decision-making based on long-term priorities and helping make decisions about immediate actions that the enterprise should take. There are two basic ideas behind master planning: first, it enables you to organize your thoughts to create a plan or develop policies; second, it helps you identify problems before they occur.

When most people think of master planning, they may think of only one part: developing plans. While it’s true that most master plans include some strategy, there’s more to it than just making plans. The purpose of a master plan is to help you identify areas where change might need to occur and then help you devise ways to make those changes happen.

Benefits of master planning

Master planning helps businesses do a better job of meeting their customers’ needs, as well as helping to maximize profit along the way. Customers will always have to change conditions but having them captured as master data can make things easier for your business.

Master planning works by identifying and implementing core business processes. As such, they will help improve any customer-facing project by giving you a solid and reliable foundation. It also provides an efficient way to capture critical information that can be used throughout your company so that everyone has all the necessary details, no matter their division.

Because of these benefits, you may want to implement a master plan even if your business is already running smoothly, especially if there are new product lines or services you’re expanding into. Sometimes, customers who have been around for years may ask you to develop something new.

A good master plan can serve as a tool for helping you decide whether or not it makes sense to take on that kind of project. It allows you to examine how well each potential change aligns with your long-term goals and how much time and money each one would require.

Master planning and Microsoft Dynamics 365

Microsoft’s Dynamics 365 is a customizable enterprise resource planning solution that can fit the needs of any organization. The product’s functionality can be divided into three components: sales, service, and field service.

Within each of these components are critical business processes that can be further broken down into sub-processes, which help facilitate operational and strategic management within your company.

Companies looking to streamline their planning process and reduce manual work order requests can utilise the master planning module in Microsoft Dynamics 365.

Its tool allows you to handle complex tasks such as managing long-term orders, commissions, operational plans, multilevel hierarchy plans, event planning, and multiple resources assigned to the same job.

Moreover, Microsoft Dynamics 365 master planning allows customers to utilize predefined sets of calculations for material requirements to calculate actual material requirements on any given date. Customers can also make purchase requisitions from scratch and from existing purchase requisitions and create review orders from scratch and from existing sales orders.

Microsoft Dynamics 365 master planning gives users complete control of their operations at every level. Whether you need manufacturing, financial management, retail or wholesale businesses; Microsoft Dynamics 365 provides customized business solutions.

Organizations with any number of employees can use Microsoft Dynamics 365 master planning module, as it allows multiple roles within the organization to manage planning processes. For example, planner, analyst, approver etc.

The Planner role can create work orders and tasks, update plan data for specified plans and add planning events such as vacation requests.

Analysts can analyze historical plans for different periods based on planned order quantities (POQ), actual quantity per work order or quantity variance from planned quantity on a specific date etc.

Common risks involved in master planning

There are various risks involved in master planning, especially for chemical and pharmaceutical companies, with the initial setup and implementation of the system being one of the primary risks. This is due to the large number of stakeholders involved in the initial phases, who are all likely to have differing opinions on how to implement a system.

It’s important that all parties are engaged early on, and provide realistic requirements for their particular areas. The other major risk involves using incomplete or inaccurate data for master planning. If you don’t have accurate costs for your raw materials, it can impact your budgeting process and budget variances (costs outside your budget) may not be caught in time by management.

Once identified risks, they should be analyzed and quantified to determine which ones need addressing first. Another common risk involved in master planning is an inability to predict demand accurately. This can happen if you are new to a market or product line and need more historical data on how sales change over time or between seasons.

Master Planning helps with forecasting and provides accurate data for better decision-making. If your organization doesn’t use Master Planning, the bottom line is that you’ll most likely spend more money in the long run.

Without master planning, companies place themselves at risk of under- or over-production, which can lead to additional lost revenue, higher costs and product returns due to lack of demand.

For example, if a company does not have adequate forecast information for its sales team, it may sell products outside of the season or to customers who don’t want them. This results in lost revenue and extra storage costs when stock is held over from one season to another.

When you use master planning correctly, you get better production rates, meaning less stock has to be kept on hand, so there are fewer overall storage costs.

Let’s discuss more about the Master Planning in Microsoft Dynamics 365 and how it can help your organization.

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Final Thoughts

Hopefully the concept of master planning is a little more clear.

With master planning you can save hours of work each week by streamlining your processes. Master planning is especially useful for Sales and Operations Planning, but even if you’re not using that functionality, master plans are still extremely helpful to ensure consistency and compliance with existing policies and procedures.

Master planning can be customized to fit any business and provide benefits that are relevant to your specific business. The best part is that you don’t need complicated software for master planning. Many of our partners use standard programs such as Word or Excel to create their master plans.

As long as everyone knows how it works, you can use any process management method you want! There’s no excuse not to make your company more efficient with master planning.

References: Get Started with Master Planning

Customizations and Configurations in the Microsoft Dynamics 365 ERP

Customizing Microsoft Dynamics 365 ERP

Customizing Microsoft Dynamics 365 ERP 700 500 Xcelpros Team

Intro to ERP Customizations

You have your eyes set on an Enterprise Resource Planning solution and want to jump into the implementation phase without delay, but do you know what will be necessary to make that happen? Dynamics 365 customizations can help ensure your ERP solution meets your needs precisely and enables you to get the most value out of your investment in the software.

Here are some standard customizations to consider when implementing Microsoft Dynamics 365 Finance or Supply Chain Management Enterprise Resource Planning solutions. What are common customizations? Why do companies customize their ERP implementation?

Should you customize your ERP?

While customization is technically possible with any enterprise software, it’s best to customize what you need. That’s because each customization is an additional layer of work that can cause things to go awry down the road. This doesn’t mean your new ERP will run without a hitch—but it should mean fewer and less problematic hiccups in implementation and usage over time.

If you are considering customizing, consider some important questions first: Will your customizations be well-supported by your vendor? What kinds of training do they offer? Are there customizable modules available for what you want to do? Should you customize you ERP?

You may have good reason to customize if one of your goals is streamlining business processes or integrating disparate data sources. It all depends on what you’re trying to accomplish and how far along you are in your overall project lifecycle.

In general, though, you don’t rush into customization just yet. Plan out how it’ll fit into your end goals before diving into development or taking on a project manager.

Start exploring ERP customization options

Microsoft recommends that the best approach to understanding what customizations exist for Microsoft Dynamics 365 is to begin by creating a customization request on the Dynamics Marketplace. The Dynamics Marketplace offers organizations pre-built or partially built business solutions, known as applications for Dynamics 365 for Finance and Operations. Microsoft applications on the marketplace allow organizations to quickly get started with an out-of-the-box solution that can be customized to meet their specific business needs. They also offer organizations a way to familiarize themselves with how other customers have customized and extended Microsoft’s standard applications.

These samples can provide a good starting point, making it easier for new customers to identify opportunities to extend the capabilities of their implementations. For example, if you want to know how your customer could extend Microsoft’s standard application functionality, start with their existing sample apps. If you’re going to learn how they could leverage PowerApps or Flow to create more dynamic forms in real-time using the line of business data, check out sample apps developed by partners. When exploring these samples, remember that they may not fit your specific requirements but are valuable sources of information about additional functionality available from third parties that can augment your implementation project.

Microsoft D365 customization and configuration examples

An excellent example of ERP customization is the configuration of Microsoft D365 Finance or Supply Chain Management (SCM) so that only particular users can access everything in your system. In contrast, other users only see their specific parts. You can even create a separate security model for internal versus external use. This granular configuration means you’re not dealing with dozens of different user interfaces—you have one. Still, depending on your level of access, you see only specific tabs, pages, and menus. Since everyone sees what they need to know, it’s easier for everyone to work together.

Learn more about Customizing and Configuring Microsoft Dynamics 365 ERP.

Let’s start

Some of the more common examples of D365 customization include:

Adding more functional modules

Dynamics 365 comprises numerous modules, each with its specific function. Organizations can easily offer users significantly increased functionality by allowing them access to different modules simultaneously.

Adding additional Fields

Often, based on the specific data your organization needs to collect, more than standard forms within D365 may be required. For this reason, Microsoft added the ability for Sysadmins and Power Users to include custom fields through the workspace personalization options. These supported field types are the easiest way to allow users to track additional data and can consist of, Text, Numbers, Decimals, Date/ Time, Date, Picklist, and Checkboxes.

Customizing workspaces

Users also can create their workspace with different functionality than out-of-the-box modules. Users can add Live tiles, Lists, Power BI tiles, and Links. This can result in a very focused workspace that lets users complete their job more efficiently.

Adding custom reports

Creating custom reports saves companies significant money during an implementation project. Microsoft’s D365 gives users several different ways to create custom reports. This includes simple Filtered views that can be exported to Microsoft Excel, the Report Wizard that asks the users simple questions before generating a statement, and SSRS for creating more complex reports.

Microsoft’s AppSource

Microsoft’s AppSource allows you to explore and try approved D365 extensions designed to add specific functionality or seamlessly tie in other third-party software solutions your business requires.

Custom solutions

Even in the same industry, business models can vary wildly from one company to another – For requirements that can’t be met by existing solutions available in Microsoft’s AppSource, customers can work directly with partners that have experience developing complex business solutions.

Self-service functionality

Companies can take advantage of increasingly valuable tools like Microsoft Flow, and the Microsoft Power Platform to help develop one-of-a-kind processes and integrations for whatever solution needs it most. These tools are some of the best ways to make your solution fit your specific requirements.

Final Thoughts on D365 Customization

Should you customize ERP? Yes. Of course, you should. Because the real question is, what customizations do you need to make your solution work best for your organization? Organizations that choose to implement Microsoft Dynamics 365 often know they will need to customize the software, but don’t always have a clear idea of how to approach it—they want to maintain standard functionality and ensure their data remains accurate as possible. The best way to go about customization is to understand why organizations are customizing in the first place.

While ERP comes with a lot of built-in functionality, that’s not to say you shouldn’t consider customizing it to fit your organization. ERP implementations are rarely perfect and require various organisational modifications to function correctly and integrate seamlessly. You might customize for various reasons—for example, if you’re using multiple ERP solutions or have different business units with unique needs—but one thing is for sure: customizing your implementation can save you time and money.

Whether you’re dealing with manufacturing companies, retailers, wholesalers or logistics companies, there are sure to be some everyday things to consider when customizing your new software implementation.

Reasons to choose Microsoft dynamics business banner

Microsoft Dynamics 365: Features and Benefits

Microsoft Dynamics 365: Features and Benefits 1400 1000 Xcelpros Team

Introduction to Dynamics 365

Cloud-based Enterprise Resource Planning (ERP) software continues to shine as more companies focus on moving away from archaic legacy solutions. Modern replacements can do more now than ever thought possible, including processing much more complicated tasks to fill current needs and requirements.

With ERP solutions becoming increasingly important to properly running a modern business, choosing the right one is a big deal. Once things like budget, time-frame, and availability are addressed – the final decision is often a compromise based on the needs of different departments like; Sales and Marketing, Operations, Customer Support, Financial Management, and more.

One of the best comprehensive solutions available is Microsoft’s Dynamics 365 line of products – designed as all-in-one enterprise resource planning solutions that help businesses stay competitive.

Microsoft Dynamics 365 is being used in more than 150 countries worldwide, with millions of customers, so it just might be worth understanding just how this popular solution benefits businesses.

Sales and marketing

While most departments stand to benefit from Microsoft Dynamics 365, sales and marketing departments will find many of its tools especially helpful. Microsoft Dynamics 365 Customer Engagement helps enterprises manage all kinds of professional activities – like marketing, sales, service delivery, and more – under one roof. For example, its native capabilities for data capture and customer relationship management help salespeople move more smoothly through every part of their day.

Regarding marketing campaigns, Dynamics 365 can automate much of a campaign’s launch so marketers can focus on other tasks that require more time and attention. It also enables cloud deployments by default which guarantees high levels of agility and flexibility without making existing investments obsolete.

Operations and customer support

Operations departments will benefit greatly from Microsoft Dynamics 365’s ability to integrate with CRM and other back-office applications. User management, reporting, and information sharing become much easier when all these different systems are operating on one platform.

Customer support teams can use online chat or emails to collect feedback from customers who contact them. Microsoft Dynamics 365 helps sales teams stay organized by setting up follow-up reminders, so they don’t forget about clients after an initial meeting.

Financial management and regulations

Microsoft Dynamics 365 provides financial departments with a single source of real-time data to manage accounts payable, accounts receivable, and more. Financial departments are often under immense pressure to deliver accurate numbers as fast as possible to management and stakeholders.

Microsoft Dynamics 365 will cut down on accounting errors by providing accurate data that is easy to access. This should make it easier for CFOs and auditors to find insights into improving business processes.

It’s also designed to meet compliance regulations such as Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standard (PCI DSS), Federal Information Security Management Act (FISMA), Health Insurance Portability and Accountability Act (HIPAA), European Union General Data Protection Regulation (GDPR), etc. These regulations require companies across all industries to take steps to protect information held or transmitted on their systems against unauthorized access or disclosure.

This is an area where the functionality in Microsoft’s Dynamics 365 products is invaluable.

Business Intelligence

Monitoring critical KPIs along with real-time operational data can be the difference between succeeding and simply operating. Every company needs a way to track this information, allowing them to react to any scenario. The Microsoft Dynamics 365 Business Intelligence (BI) solution is designed to help analyze and monitor data from multiple sources and deliver information that can be used to make strategic decisions.

Business Intelligence departments choose Microsoft Dynamics 365 because of its ability to integrate with other Microsoft products. Another reason departments choose one software or another is the cost, and D365 has proven cost-effective and able to increase revenue through increased operational efficiency. Microsoft’s solution offers real-time insight into how a company is performing while providing a single source of information that can be accessed quickly and easily at any time. This enables a company to adapt its sales, marketing, and procurement strategies more quicker, giving them an edge over the competition.

Project Management

Microsoft Dynamics 365 offers project management departments their own robust tools to help manage and streamline their projects. These tools include time reporting, Gantt charts, and more advanced features like project prioritization and resource management. As soon as they launch Microsoft Dynamics 365’s streamlined Project Management module, users see how easier it is to organize tasks, track time on certain charges, and manage overall progress.

Also, with full integration into other modules within Enterprise Resource Planning (ERP), it becomes possible to seamlessly pull data from all parts of an organization into one central location, giving managers better insight into data across divisions without having to search for information or sift through emails manually.

In addition, Microsoft’s D365 Project Management can help alleviate an often overlooked problem in small businesses: meeting basic compliance requirements.

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Final Thoughts on Dynamics 365

Regardless of the industry, implementing an ERP today is a big step. Pick the wrong ERP or fumble the implementation and risk significantly disrupting your operations. Microsoft’s devotion and investments into their Dynamics 365 products have topped millions in order to create systems that balance both functionality and affordability.

Because Microsoft Dynamics 365 is so affordable and user-friendly, it’s no wonder that businesses from all sectors choose Dynamics 365 as their system of record. Dynamics 365 has been adopted by over 1 million users worldwide since it was launched in 2016. To this point, Microsoft’s Dynamics 365 system is primed to continue as a leader going forward. It’s easy to get started with Microsoft Dynamics 365 today:

Streamlining Operations in an Automotive Company

Streamlining Operations in an Automotive Company

Streamlining Operations in an Automotive Company 700 500 Xcelpros Team

By the Numbers

  • 10.5 millionThe projected sales of fully electric and electric/gas hybrid passenger vehicles in 2022 worldwide. China accounts for nearly 6 million followed by Europe at 30 percent with the U.S. in third.
  • 6.5 million and less than 4 millionThe number of these vehicles sold in 2021 and 2020.
  • 75 percentThe anticipated increase in zero emissions delivery van and truck sales in 2022.
  • 2000,000The production cap per manufacturer for a full $7,500 credit per vehicle. As of Jan. 19, Tesla and GM had already hit it. Toyota, Ford and possibly Nissan may also reach the cap this year.
  • Less than 1 millionThe total number of electric passenger vehicles sold worldwide in 2015.

Introduction

Automobile manufacturers and the thousands of people who supply and service them daily are amid three simultaneous revolutions. Each one of these revolutions by itself is set to be a significant disruptor. Managing them all together will require even established companies to rethink how they do their business. Even incremental improvements to efficiency will be paramount to success.

These growing revolutions include:

  1. 1.The rise of Electric cars
  2. 2.The development of autonomous and connected vehicles
  3. 3.The growth of Digital mobility

The rapid adoption and sales of electric vehicles will only increase as gasoline prices continue to rise, thanks partly to the ongoing Russia-Ukraine conflict in 2022.

As computer controls become increasingly commonplace—backup cameras, for example, have been a required safety feature in all new American-made cars since May 1, 2018—computerized versions are replacing mechanical linkages and parts.

A 2019 study by the Insurance Institute for Highway Safety (IIHS) concluded that while ‘rear cameras alone reduced collision rates by only 5 percent, combining a camera with rear parking sensors reduced the backup collision rate by 42 percent, and adding automatic rear braking to the camera and parking sensors lowered the collision rate by 78 percent.Hagerty stated

These autonomous controls are now becoming commonplace. One study shows backup cameras in the Honda Fit LX. Its base model had a list price of $16,190 in August, 2020.

So what do these numbers mean for companies in the automotive industry, especially operations managers?

They mean the former way of running a shop isn’t going to cut it any longer.

Diversifying the Supply Chain

Improving operations management in the automotive industry requires focusing on ways to streamline operations and improve efficiency. A critical area is supply chain management. Today, that means building a supply chain that looks radically different than it did ten years ago.

Ongoing supply chain nightmares leftover from Covid-19 still impact every industry, including consumer electronics. These days that includes cars, not just computers.

Quoting a U.S. Department of Commerce study, the median inventory of computer chips consumers held, including automakers, fell from 40 days in 2019 to less than 5 in 2021.

“If a COVID outbreak, a natural disaster or political instability disrupts a foreign semiconductor facility for even just a few weeks, it has the potential to shut down a manufacturing facility in the US, putting American workers and their families at risk,” the report noted, a danger that isn’t lost on car companies,” Cnet states.

The ramifications, especially for electric car manufacturers, means an inability to meet demands. Projected shortfalls for some major automakers, in large part due to the chip shortage, include:

  • 1.25 million vehicles: Ford’s shortfall last year
  • 1.15 million vehicles: Volkswagen’s shortfall
  • 1.1 million vehicles: the shortfalls for GM and Toyota

Relying on a single supplier or vendor for a key part is no longer viable. Car manufacturers need a supply chain that is robust and has alternative suppliers for all critical parts, including computer chips.

Lacking critical parts in any industry, not just the automotive, can put the brakes on production.

Learn how you can streamline the operations of an automotive company

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The Car Manufacturing Process

The car manufacturing process includes stamping sheet metal components for each vehicle’s side frames, doors, hood, and roof. A gasoline vehicle’s engine, transmission, and gearbox are key pre-assembled components. In an electric car, they are much simpler motors.

The Tesla Model 3 electric cars use one or two centrally-mounted drive units. Each drive unit has a three-phase electric motor, inverter electronics, reduction gears and open differential that drives a pair of wheels in a simple arrangement. Vehicles with two drive units have one in front and one in back, providing all-wheel drive. Tesla’s Model S/X Plaid uses three traction motors: one for the front and one for each rear wheel.

These differences can cause logistical headaches for automotive supply chain, warehouse, and vendor managers, especially when using individual software packages.

Automation in Automobile Manufacturing

“There is very little in the assembly line or supply chain that is not fully optimized, and even less left to gain,” one business insider states when speaking about automating the automobile industry.

According to this article, U.S. automakers buy one of every two industrial robots sold globally. The robots handle everything from welding to assembly and painting on the production floor. Their computerized “cousins” are also common in sales, handling customer queries in finance company call centers, scheduling service appointments, sending alerts and running diagnostics.

All of this automation consumes and creates one product: data. “A self-driven car produces about 1 GB of data per second,” this article states.

Managers do their best trying to make sense of this information to ensure their supply chain delivers what is needed, when and to the right location. They are also responding to inquiries from sales, letting warehouse managers know what products are coming in and going out.

The only effective way to manage this deluge of data is by working with a supply chain management software product designed from the ground up for data integration.

Using Software for Data Integration

Modular software designed with data integration reduces bottlenecks and speeds decision-making. How? By taking information from multiple points—the inventory of computer chips in the warehouse, the number of outstanding electric vehicle orders, vendor deals on a specific paint color, the number of available skilled technicians for key assembly steps—and presenting it as a uniform whole.

A modular, secure cloud-based system can provide insights to business leaders by processing information in close to real-time. It can help explain where supply meets demand. What key components are critically low in store, and which are adequately stocked?

Using technology tied to these modular software components prevents automobile decision-makers from pushing products they can’t produce while letting them use business intelligence to respond to changing demands.

Final Thoughts

The days of car makers cranking out gas-guzzling giants are already over. Electric vehicles are quickly becoming the new kings of the road. Taking advantage of the new technology requires stepping up your supply chain management software so you can respond to change when it happens.

A modern, modular enterprise resource planning (ERP) package has more than enough under the hood to help your automotive-related company keep running smoothly.

Handling Different Types of Purchase Orders in Microsoft Dynamics 365

Handling Different Types of Purchase Orders in the Microsoft Dynamics 365

Handling Different Types of Purchase Orders in the Microsoft Dynamics 365 700 500 Xcelpros Team

By the Numbers

  • $35.88: The minimum cost of a PO according to APCQ.
  • $506.52: The estimated maximum cost of a manual purchase order according to APCQ.
  • $53-$741: The average cost range of POs according to CAPS Research.
  • $60,000: APCQ’s estimated annual cost associated with manually producing purchase orders.

POs and the departments that approve them

  • 8%: No approval required
  • 21%: Finance
  • 52%: Budget owners
  • 84%: Supply management

Introduction

Today, purchase orders (POs) are the lifeblood of all companies, especially manufacturers. Being able to use POs properly helps in several different ways, including:

  1. 1.Simplifying the ordering process, making it easy to find approved items and place orders.
  2. 2.Aiding in budgeting by helping you determine how much you need to spend and how much you need to sell.
  3. 3.Enabling accurate planning by providing insights into company performance.
  4. 4.Warning of unexpected expenses when a PO is submitted, providing time to research it.
  5. 5.Confirming the quantity and price of goods bought or sold, eliminating miscommunication.
  6. 6.Providing legal protection against errors in quantities or unexpected price increases.
  7. 7.Controlling spending by limiting who can place and approve POs.
  8. 8.Tracking spending by providing details into where your money goes.
  9. 9.Helping manage vendors by seeing who delivers on time at the agreed price and who is late or constantly complaining.
  10. 10.Improving inventory management by telling you what should be arriving compared to what actually arrives.

Types of Purchase Orders

Most POs used today typically fall into one of four types. An automated purchase order system helps manage each of these types of POs.

1.Standard Used for one-time orders such as office furniture.

2.Planned purchase orders (PPOs)Typically lacking a delivery date and location, they are used for restocking items at irregular intervals.

3.Blanket purchase orders (BPOs), also known as “standing orders.”While similar to PPOs, they lack the known quantity and have uncertain delivery dates. Vendors may place limits on amounts so they can deliver.

4.Contract purchase ordersThey are used to set the terms and conditions for future purchase orders. Their primary function is ensuring a smooth ordering process.

The Disadvantage of Manual Purchase Order Systems

The job of a purchase order automation system is to send each PO to the appropriate staff member for review and approval. These systems leverage existing purchasing processes and rules to perform their jobs while protecting your business at the same time.

Modern automated systems often counter significant issues associated with older manual PO processes.

Figure: 1Disadvantages of an Manual PO System

Disadvantages of an Manual PO System

Compared to modern, automated systems, manually created POs tend to suffer from a number of drawbacks, including the following:

  1. 1.They’re less efficient
  2. 2.They’re paper heavy
  3. 3.They lack accountability
  4. 4.They open the company to security risks
  5. 5.They lack process regulation
  6. 6.They’re often time intensive

Using an automated system for POs in place of any older, manual processes results in a number of benefits, regardless of a company’s size:

  • Increased cost savings
  • Reduced human input error
  • More visibility into the PO process
  • Increased flexibility and control

Most importantly:

  • Improved process efficiency

Improving process efficiency is usually overlooked in a businesses day-to-day affairs, but this boost to efficiency is huge and provides a number of key benefits, including:

  • Significantly reducing the time between orders being placed and shipped.

And

  • Providing a verifiable audit trail so a manager wanting to know the status of a requested item can get a real-time view of the order. If a discrepancy occurs, the PO provides a written record.

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Benefits of a Modern PO Management System

According to a recent Altametrics blog, purchase order management “is an in-house procurement process implemented by businesses to ensure that every purchase is required, accounted for, and augmented for costs. The purpose is to ensure workers follow all policies and procedures before fulfilling a purchase order.”

Using a modern automated PO management system ensures that all orders are created, approved, and dispatched according to current policies and procedures set in place by the organization. These systems exist to ensure that your company has complete control of its purchasing and can make quick adjustments in the event of an emergency.

Once generated, these purchase orders are considered a binding contract

  • Company A agrees to pay the stated price for the listed items upon delivery from Company B.
  • Company B agrees to provide the goods on time, and at the agreed-upon price, terms and conditions.

If any mistakes are realized, a modern PO management system provides a streamlined way to quickly resolve any discrepancies.

Properly managed POs:

  • Eliminate overpayments
  • Reduce damaged goods
  • Save time
  • Eliminate inefficiencies

Modern PO management systems start by examining a company’s current methods to identify bottlenecks and ways to improve efficiency. These systems can strictly adhere to existing procurement policies and procedures using simple guidelines. This enables shop floor workers to make requests converted into accurate POs.

PO management systems also help to organize existing information. For example, they can create a real-time vendor management database showing which companies are approved. This lets buyers know who they can deal with to get what they need and when.

Another tangible benefit is the ability for workers to track the status of any current POs directly. Instead of having someone else take time away from their duties to provide an update, workers can quickly log into the system and find out themselves.

The best PO management systems make it easy to create and track POs and share the information seamlessly with other departments when included as part of an overall Enterprise Resource Planning (ERP) solution.

Procurement and Dynamics 365 Supply Chain Management

One of our favorite ERP solutions is Microsoft’s Dynamics 365, a modular ERP system that includes asset management and procurement functions in its Supply Chain Management module.

Located in the Asset Management > Common > Procurement > Work order purchase requisition section, this software shows a list of purchase orders related to work orders. It also shows how the purchased goods are used for assets, maintenance jobs, spare parts, and work orders.

This module can be configured to indicate any potential delays. The system can generate notifications giving management teams different options to resolve the issue

  • Wait out the delay or
  • Find an alternate supplier.

As well, work orders, job orders and purchase orders can all be tied to each other through the Supply Chain Management module. The end result is visibility:

  • Purchasing knows what items are in the pipeline,
  • The warehouse knows what is coming,
  • Production knows when the materials it needs will arrive, and
  • Sales knows when customers can expect delivery of their finished goods.

Note: Click here to see how to create a purchase order in Dynamics 365 Supply Chain Management.

Dynamics 365’s Supply Chain Management module also lets you control other aspects of the purchase order process. It provides a number of critical business functions, including creating purchasing policies, product receipts and invoices, and more. More than just a PO management program, Supply Chain Management also has direct ties to rebates, production controls, service management, transportation, warehousing plus sales and marketing.

By providing everything from an overhead view of your entire supply chain to the status of an individual PO, Supply Chain management provides companies of any size with the information they need to control their inventory.

The Bottom Line

Purchase orders continue to be an integral part of all businesses. Continuing to enter this data manually—and trying to keep track of it all on paper—makes the process cumbersome and prone to mistakes and expensive errors.

An automated PO management system, like that included in Microsoft’s Dynamics 365 solutions, helps reduce the number of manual inputs, ensures only permitted vendors are used, and simplifies the approval process, even automatically approving smaller purchases, debiting them to a department’s budget, or forwarding them to the correct department for approval.

Connecting this PO management system to your overall inventory control system is one of the best ways to ensure you always have the right materials on hand to meet your production and sales goals.

Managing Production Resources With MRP and ERP

Managing Production Resources With MRP and ERP

Managing Production Resources With MRP and ERP 700 500 Xcelpros Team

At a Glance

Materials requirements planning requires:

  • Inventory control
  • Master production schedules
  • Sales forecasts

The most accurate MRP also includes communications with departments outside of production, keeping everyone aware of what’s going on

Introduction

An ERP (enterprise resource planning software) with an integrated MRP (materials requirement planning component) is a great way to boost production by ensuring materials arrive when the machines and manpower are available to use them.

Today’s top enterprise resource planning (ERP) software packages all include some form of MRP. These solutions helps the entire company, not just production, find ways to improve performance and boost profits.

Advantages of MRPs

Where MRPs shine is their ability to plan, schedule and control materials and their requirements, especially when managing inventory.

“The primary function of an MRP system is maintaining the right quantities of inventory. Inventory management includes what material is required, when it is needed and in what numbers,” one post states.

MRP’s are also great at helping production plants reduce human errors and working times by proactively planning ahead of schedule. For example, understanding what materials are needed and when, manufacturers are much less likely to run out of important ingredients.

Other materials requirement planning benefits of MRP software include:

  • Simplified work scheduling and distribution
  • Materials requirement forecasting, helping you determine what you will need and when
  • Typically lower complexity than an ERP that may include finance and marketing functions

Effective material requirements planning has three main components:

  • A master production schedule
  • Sales forecasting
  • Managing inventory

The first of these is the Master Production Schedule (MPS).

Master Production Schedules

“A Master Production Schedule (MPS) is the part of production planning that outlines which products need to be manufactured, in which quantity, and when,” a manufacturing blog states.

Figure: 1Key Benefits of Using an MPS

Key benefits of using an MPS

Key benefits of using an MPS includes gathering all information required for:

  • Building, improving and tracking sales forecasts
  • Determining desired inventory levels
  • Calculating required raw materials purchases to meet production requirements
  • Determining the labor mix of people and schedules
  • Balancing plant capacity with actual load

Schedule a call to know more about managing production resources with MRP and ERP.

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Providing this information requires a certain amount of information. To work effectively, an MPS requires six essential inputs:

  1. 1.Starting inventory: What is available right now?
  2. 2.Sales forecast: What do you expect to sell this period?
  3. 3.Current orders: How many orders are in the production pipeline?
  4. 4.Required products: How many of which products need to be produced to balance supply and demand?
  5. 5.Safety stock: What quantity of raw materials and subassemblies must be on hand to deal with spikes in demand?
  6. 6.Production capacity: How many products can your equipment and staff produce when everything is running smoothly?

Having all of this information lets an MPS help you determine your rough-cut capacity. This involves knowing how much time it takes to produce each product and your total productive hours. (When used with a modular ERP, you can also learn what causes bottlenecks and find ways to boost the time machines and people are manufacturing products.) Another MPS function is considering batch sizes in production runs. The total production run should be a multiplier of your batches.

With all of your data in place, an MPS lets you simulate planned purchasing and production. Working with other MRP components, you can create an inventory plan for each selected MPS. You’ll know exactly what you need to build the products.

Like every business though, it’s impossible for an MPS to function in a vacuum. A key part of the MPS is also required for your MRP: your sales demand forecast.

Sales Forecasting in MRP

Sales forecasting, also known as demand forecasting,works to anticipate customer behavior using historical data and other information. Accurate sales forecasts are important to production because they help in multiple ways:

  • Planning budgets and negotiate supplier contracts
  • Planning and track inventory, reducing the time between raw materials coming in and finished products going out (i.e., the turn rate)
  • Identifying production bottlenecks while letting managers make crucial decisions on tradeoffs

Demand forecasting works with MRP to determine material availability for potential sales. The BOM in turn determines the quantities of each raw material required to produce the final products. Using demand forecasting, an MRP can ensure that supply chain, production plan and expected demand match. You have what you need to keep your customers happy without overspending on inventory or missing crucial parts.

Demand forecasting also helps in supply chain management by planning production activities around expected delivery dates for each component. Instead of tying up all production resources to make everything at once, components can be produced when the raw materials arrive. The result is fewer bottlenecks caused by multiple processes requiring the same machines or people at the same time.

“Demand forecasting is a useful tool that can help businesses attain optimal inventory levels, efficient purchasing practices, and overall better supply chain management capabilities.

“When used in conjunction with MRP software, it can improve the efficiency and cash flow of your business by providing the necessary functions to utilize the data and use it to plan production better,” as mentioned in a previous post.

Effective materials resource planning requires access to sales demand forecasts, current and anticipated inventories plus a thorough knowledge of the production environment. The question is: Do you want to have different programs from several companies providing this information?

In this case, an ERP with MRP functions has some advantages over a less expensive stand-alone product.

Advantages of Using an ERP system for Production Planning

Previously mentioned, “An ERP in production planning keeps updating the status of materials in real-time and reorders them automatically when the stock needs replenishment. These systems also use a Just-In-Time scheduling strategy to further reduce the need for holding large quantities of work-in-process items.”

The inventory control system in a modular ERP also has the ability to automate inventory tracking by creating barcode and QR code labels. These can be attached to everything from individual items to pallet loads, and then scanned electronically. The result is an accurate inventory of raw materials. Knowing what you need improves your ability to meet customer orders on time, boosting customer satisfaction.

A modular ERP such as Microsoft Dynamics 365 can provide managers with a top-down view of a manufacturer’s operation. Unlike an MRP focusing solely on production, enterprise resource planning software can monitor more than just production status in real-time.

Key benefits of using an ERP with an MRP module include:

  • Improved customer service by ensuring timely product delivery without sacrificing quality.
  • Smoother workflows by automating repetitive tasks in areas beyond the production floor such as the warehouse and order management.
  • Enhanced inventory control based on real-time access to information such as shipping schedules, sales orders, machine availability, staffing and key raw materials.
  • Equipment maintenance scheduling to ensure key machines are kept in good working order during planned downtimes, not crashing in the middle of a production run.
  • Better morale by reducing stress through enhanced coordination. One group is not left idle while waiting for another to finish.
  • Enhanced use of your workforce, maximizing people, not just machines.
  • Improved quality control by passing tests at production checkpoints.

The most important reason for using a modular ERP over a stand-alone MRP is communication: Data flows throughout the company. It’s not siloed in production, sales or inventory. Every department knows what is going on throughout the company.

For example, if a conflict or pandemic is identified near a key supplier, your supply chain management module can help locate a safer, more consistent supply. Knowing what products might be affected by materials shortages lets sales know what to push and what to back away from.

The Bottom Line

Effective resource planning in manufacturing is much more important than just assembling products. It means having plans that look at everything from the availability of the smallest components to ensuring key machines and staff are available at the right times. It also means having the money to stock up on materials when a shortage is expected. Balancing everything lets your company provide capital improvements without sacrificing quality or customer service.

Buying into MRP is no easy task; before diving in, take a close look at every ERP to ensure your company ends up with a system that can support your goals, now and in the future. What you need is a system like Microsoft’s Dynamics 365.

Also Read: Advantages of a Material Requirement Planning System (MRP) vs. Manual Planning

Best techniques for tracking and managing raw materials

Best techniques for tracking and managing raw materials

Best techniques for tracking and managing raw materials 700 500 Xcelpros Team

At a Glance

  • 18% – The hike in the Raw Material Price Index from 2020-2021 with at least another 10% hike expected.
  • 60% – The increased amount of raw materials extracted, harvested and consumed since 1980.
  • 117% – The increase in raw materials costs for non-food agricultural materials since 2000.
  • 359% – The cost increase in rubber since 2000.
  • 62 billion metric tons – The amount of raw materials used per year in 2008, an 8-fold increase since the early 1900s.

Introduction

Today, manufacturing relies heavily on the ability to acquire raw materials, both directly and indirectly. Examples of direct raw materials are the chemicals, textiles, minerals and other components that become finished products. Indirect raw materials are components added to other parts that together make a finished product. Accurate tracking of these materials is a good way to determine if a company flourishes or fails. Both of these material types are listed as current assets.

Tracking raw materials typically starts when they enter a warehouse. Their value is calculated from the start of a given time and adding costs such as storage, shipping, processing and labor to determine total value. Before you can build, mix or blend your products though, you have be sure to acquire them. Obtaining the essential materials you need to create your products is the end result of an involved process.

Obtaining Raw Materials

One of the first things to do before you start acquiring raw materials for your products is sufficient planning. Raw material planning can be used to determine how quickly you use each item, but only once you understand your inventory turnover rate – the number of times you use your raw materials.

In a previous post, we stated that “Materials planning is the method used to determine the requirements and quantities of raw materials to implement production.” If you don’t have enough raw materials on hand, you can add delays to your production schedule, or even lose orders altogether. If you keep too many materials on hand, there may not be enough budget available for other projects, like capital improvements.

A critical part of materials planning is understanding lead time: how far in advance do you need to place orders with your suppliers to get what you need in order to satisfy your customers?

Being sure you can order what you need requires a procurement management plan that, “defines requirements for a particular project and lays down the steps required to get into the final contract,” including raw materials.

This plan sets and defines everything you need to manufacture your products: what to buy, who to buy it from and how much you’ll pay. This includes determining purchase costs plus delivery and storage costs, also referred to as inventory costs. Placing an order, or receiving one from a customer, often uses an order management plan.

If your departments are unable to report how much of a given product, or the raw materials required in the process, are on hand, entire orders can be lost. When production tells sales one thing, but inventory says something else, the end result can be chaos. This is where accurate, frequent, communication that tracks the flow of raw materials through the entire acquisition process becomes critical.

Inventory Management

“Inventory management is important to small businesses because it helps them prevent stockouts, manage multiple locations and ensure accurate recordkeeping. An inventory solution makes these processes easier than trying to do them all manually.”

A chef can make a large salad using a full head of lettuce but only a teaspoon of spices. Managing inventory is often similar: A manufacturer is likely to have some items they use in large quantities, such as active pharmaceutical ingredients (APIs). Equally important are the catalysts and other chemicals bought in much smaller lots. Like a chef making a salad, without their ingredients, they don’t have a product.

Inventory management not only tracks what you have on hand, it also looks at your supply chain: making sure you have options for getting what you need when you need it. One part of inventory management is getting your basic supplies: making sure your customers receive their finished products when they need them is another. Having viable shipping options to ensure your merchandise arrives on time means gathering even more information and constantly updating your options. A common option used by a large number of companies, especially retailers, is vendor managed inventory.

Start tracking and managing raw materials efficiently, schedule a consultation with Xcelpros.

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Vendor Managed Inventory

Commonly referred to as VMI, vendor managed inventory is when a company lets its suppliers determine the amount of product a company has in stock. If you walk into a grocery store you might see people who are not market employees stocking shelves. These are vendors – these employees track inventories, place orders, monitor shipments and stock shelves.

According to American Express, benefits of a VMI include:

Figure: 1Benefits of Vendor Management Inventory

Example of a Barcode

  • Improved efficiency You have the right quantities on hand to meet your needs without going overboard and having too much or too little.
  • Cost reduction Having accurate inventories means few if any disruptions to sales, thereby providing better customer service.
  • Reduced complexity Depending on your products, you may be able to reduce the number of vendors. The result is a predictable and reliable inventory schedule.
  • Data insights Your supplier can anticipate demand, helping you prepare for seasonal and market-driven trends.

Working with a single VMI has some negatives as well as positives. Three of the biggest challenges, according to AmEx, include:

  • Loss of control Someone else determines what products you have and therefore what you’re able to sell. Using a VMI also means an outside company has access to your private data. Data security can be a major issue, especially when you first start working with a vendor.
  • Limited options It’s tough to make a fruit salad when the only fruit available is an orange. Your product choices may be limited and you might become dissatisfied if your vendor fails to deliver at the best price.
  • Market agility Working with a single vendor reduces your ability to pivot when markets change. For example, some whiskey manufacturers were having problems selling their goods when the Covid-19 pandemic took hold. A few of the more enterprising companies were able to switch from making whiskey to producing alcohol-based hand sanitizer. Using a VMI might eliminate this flexibility to quickly change in response to market conditions.

Looking at your options and picking the best ones often comes down to software. Managing your raw materials and inventory accurately, especially when your company is growing and has distant suppliers, generates a lot of data. Managing this vast amount of data requires capable software.

Software Options

Depending on your needs, two types of software can help with your raw materials management, inventory management, order management, procurement management, stock management and resource planning needs:

  1. 1.Customized products designed to perform a specific function for a single industry with a company at a particular size. If your company is unlikely to grow, one or more of these products might be perfect for your needs. Using this type of software, you will likely need one product for each requirement. This is likely to mean using several different providers, potentially creating data exchange roadblocks. A second option offers greater flexibility, the option to handle many of these needs in a single package while also growing with you.
  2. 2. A modular Enterprise Resource Planning (ERP) product such as Microsoft Dynamics 365 Supply Chain Management is a large, versatile product capable of helping you track inventories from far-flung suppliers into, through and out of your warehouse. Microsoft Dynamics products are based in the cloud and offer added data security since they’re built on Microsoft’s Azure platform. Modular systems let you add sections when needed while maintaining constant communication between the modules. Using a system from the same company also ensures constant data flows, reducing inventory data errors.

The Bottom Line

Especially today, managing raw materials accurately requires a lot of work and attention to detail. Errors at any stage of the process – from ordering to shipping, storing or using – can result in expensive repercussions.

Finding the right software solution means evaluating your current and future inventory needs. What do you need now? Will solving today’s problem also work in 1-5 years or will it require an expensive overhaul?

The bottom line is that you should consider an investment in a modular product that can grow with your company over time, and not one that becomes obsolete the minute you expand.